Absolutely the worst customer service I have ever experienced…read more I rented a suit from this Men's Wearhouse location (8514 Fenton St, Silver Spring, MD) on December 12, 2024, for an event in February 2025. I canceled the rental on February 3, 2025, and was promised a refund of $202.46. Over 3 months later, after visiting the store more than 10 times, I still have not received my refund. The employees, including the manager, repeatedly gave me false promises, excuses, and contradictory answers, but no actual solution. They wasted my time and showed zero professionalism or accountability. I eventually had to escalate the issue to corporate just to get a response. The next step will be reporting to BBB and my bank if I don't get any response from corporate. I strongly recommend avoiding this store location. They do not honor their word, they mishandle refunds, and they show complete disregard for customer service.

Overall, I had a pretty good experience at this Men's Wearhouse. The young fellow from New Orleans…read moredid an excellent job in finding and sizing a last-minute suit for a family function. All the employees seemed pretty friendly and very helpful. Although I do not purchase suits on a regular basis, I thought the prices were pretty fine. While they did not have as many styles as I would have liked (mainly because of my own time [and size] constraints), the wearhouse had a decent selections. Fortunately, tailoring took a couple of days; however, I was a bit shocked that they charged an express fee of around $30 to hem the pants. But, hey, I guess that's the business. Suits aside, I did see decent casual and business casual wear that was not too expensive. I might have to stop by again to check out some of these items in the near future.

The staff were so nice when I walked in! The woman greeted me enthusiastically and asked if I…read morewanted help. The shelves were very well organized and stocked.

outstanding customer service, carefully explaining the store's policies. His communication skills…read morewere top-notch, and he showcased a keen eye for fashion and quality products. Upstairs, the men's clothing section featured a diverse range of ethnic and cultural styles.

Cute shop. My daughter loved the inventory and prices. I am recently retired and sold some high…read moreend men's wear. I Was glad to see these items go to other consumers who appreciate top notch fabrics, design, construction and timeless classics. The owner is very cool And down to earth. He seems to Keep a sharp eye on trends and his Customers tastes so his Inventory is Always turning. Worth checking out.

Kudos to this team in New Carrollton. My fiancé and I went there at look for a suit for a very…read morespecial occasion coming up (me laughing giddy) and they welcomed us in the store and directed us to the person that could measure him. Then she left us to choose our color suit. Once we got the suit picked, we were directed to the fitting room where the tailor took further measurements to adjust the suit to fit my fiancé (who is shaped like the lovable Po of Kung fu Panda right now. We're on the journey.) And then another gentleman showed us shirt options. We were in and out in no time at all. Very professional, attentive, friendly and helpful. We were VERY impressed and appreciative. Perfect example of good customer service all businesses can stand to mimick around here (PG county area).

A couple of days ago I went there with my kid . He started playing in the store without bothering…read moreany body else . Two workers who were arranging merchandise gave him and me the most insulting look . To make matters worse one of them started talking about my son with a random customer. I even listened them bad mouthing the parents who are meters away from them. other than the people at the front ,many of the works do not look happy when ever they see a customer. I am really confused, disappointed and forced to pause and leave my shopping plan .

The staff at Sid Mashburn are a joy to interact with. Whether I'm stopping in to pick up a pair of…read moresocks, or coming in for full-blown help trying to pick out an outfit for a wedding, I've been blown away by the professionalism of everyone here. They've found a great balance of providing value, without being overbearing. Oh, and the selection of items is great. It's a bit pricier than fast fashion, but worth every penny to have things that last! Highly recommend popping in if you're on the fence about whether or not it's for you.

Disappointed with the lack luster customer service one receives here...the service in the store got…read moreso bad (no one to even acknowledge you when you enter the store, let alone help you with anything) that I started to shop online only. Saturday 6/25/22 I purchased a pair of denim online and paid for 2 day air... on Monday 6/27/22 I receive communication from their customer service team that it would ship out that day, then Tuesday morning 6/28/22 I see an email that I had been refunded due to the fact that they no longer have the size I purchased, and they accidentally sold the pair that was supposed to be mine. No other explanation given or accommodation did they make. I would've given one star but I do like the products they make...but wow the store staff and the back end staff are REALLY bad.... beware

I love it To wear the fancy apparel Thank you Brimble and Cclark you have improved my social…read morestatus and my confidants. I've attached a collage style graphic of myself. it is priceless Unfortunately my collage style graphic some how will not up load. I will have to leave it to you're imaginations

truly a great shopping experience. relaxed comfortable surroundings terrific attention to detail. .read more

Excellent service! Excellent product! Excellent store!! Specializing in Hickey freeman (heritage…read moregold) Samuelson and other quality American, Canadian, British and Italian products

I booked my husband an appointment for a suit fitting for our anniversary. He loved the experience,…read moreeveryone was very nice and professional. He was overwhelmed with all the choices but they were very helpful in choosing a suit he's excited about. Wonderful experience.

People use the word "hidden gem" all too often. However in the case of Willow, an unexpected…read moreboutique in Petworth on a street more known for restaurants and bars (Petworth citizen and Domku) this word is absolutely fitting. This store has been open for more than a year and I can't believe me and my credit card haven't found this place earlier.This store is the cutest boutique I have been to in DC! Whether you're looking for a gift for a young women in your life, or looking to expand your wardrobe, a trip to Petworth will definitely pay off!! If you like brands like YA and Tulle, this is the place to go. There are no shortages of cute dresses and tops, with affordable prices (it's also the least expensive boutique I have been to). They also have one rack of vintage clothing, that's all in good shape and look repurposed. I tend to not wear vintage clothes, not cause I am a snob, only because people from the past were really really thin and my modern day thighs won't fit a thing here, but if you're lucky and thin, don't pass this rack by. I nearly dragged in half a rack of clothing into the dressing room with me, and thanks to Lia who reminded me of exactly how many striped dresses I own I walked away with only a cute peplum top for $26( https://www.facebook.com/photo.php?fbid=529507513830592&set=a.150739758374038.31207.127311010716913&type=1&theater) which looks like nothing I own and perfect for going out. Lia however did not remind me of my polka dot addiction, and I also walked away with a set of four tiny vintage cute ceramic bowls in red and white polka dot pattern. I know this is a clothing boutique mainly, but definitely if you find yourself in here do not overlook the vintage homewares. Cute plate sets (4 for $19), ring holders and ceramic casserole dishes are everywhere. It's like cute Anthropologie stuff without the inflated nonsense prices. The owner who was completely delightful invited us back for a 30% off event party, which is timed perfectly with my next payday. Coincidence? I think not.

Willow is a SUPER cute women's clothing and accessory boutique in Petworth. Check back frequently…read morefor items on sale (I've got my eye on a few summer dresses). It's also one of my go-to places for cute and unique cards and gifts (jewelry and a few household goods like DC themed glassware!). Have a friend expecting a baby? Pick up a DC flag onesie. This is a wonderful part of the Upshur retail area and definitely worth a trip if you don't live in Petworth. (The owner, Julie, also owns the delectable Lulabelle's Sweet Shop on the block!)

Awesome vintage dresses and shirts, some ties for men, stationery cards, jewelry and other eclectic…read moregoods. Definitely worth a look in the staff are super friendly.

I love Analog. It's my go to place in DC to get cards and unique gifts for friends and family…read more Definitely check it out next time you're in Brookland!

I ordered a shirt from here and the sales rep typed in my address totally incorrectly. I noticed…read morewhen the package failed to deliver because of the incoherent address. I contacted DHL, then UPS, but was told to contact the merchant directly. I reached out to the store and the attendant apologized and we went over the address again. I asked him to confirm the address back to me multiple times. The package then shipped to the wrong address again. He has made two errors in the address and only corrected one, despite going over the address with me again the package failed to deliver. Customer service took over, and they said they would send an expedited package. They lost it and have not sent it yet. Used to like this brand but horrible shopping experience will never go back.

The store is lovely and clean. You'll be greeted with a cute greeting of Oh, Hey! at your feet. I…read moredidn't buy anything, but from browsing through their stuff, the price range is quite pricey (maybe comparable to J Crew). I'm not giving all five stars because I'm not sure of their customer service.