Can to trim branches, missed the 2 obvious dead branches…read more Nick lied to me twice. He said I will come back to cut the 2 dead hazardous branches, he never did. 5 minute job. Very poor business, un professional.

Nick's crew was phenomenal!! I needed two big oak trees cut down over 40' tall. They had it done in…read moreone day and after all set and done I had no idea they were even here amazing work!!

We want to tell you how happy we are with the work done by Charter Oak at our house in Bridgewater…read more. Very professional in every way!!!!!!!!!! We will not hesitate to recommend your services Bear and Sue

I am writing my first review to try and save someone else the aggravation of using Charter Oak…read moreEnviro. I hired them to fix a leak in a corner of my basement. The person that I dealt with is no longer with the company. After numerous attempts I finally got an office manager (who was rude). I Finally got the name of the owner and he sent a representative out. I thought it was being addressed however, after numerous phone calls and emails, I got an email telling me that they could not help me!!!!! That took months by the way. This morning had CT Basement Systems at my home and was so impressed. the work that Charter Oak did has to be undone in order to fix it properly. they have never seen a method like this! PLEASE DO NOT USE Charter Oak They do not stand by their work and they do not solve your problem. Unhappy in Wallinford

I couldn't be more happier with our floors ! Galaxy flooring exceeded my expectations. They did…read moreboth floors and our basement . Prices are amazing and the staff was beyond amazing. Very professional! Highly recommended them

Most amazing place for your flooring needs. There is a huge selection of options to pick from. The…read morequality of these floors are unlike I've ever seen especially for the price. Do not look elsewhere for your flooring needs. Everyone was so helpful, knowledgeable and sweet in the store. They made me feel right at home and answered all my questions . Can't recommend this place enough !!

Great service and live my carpeting. Should have done it sooner. What a difference in my living…read morespace.

We worked with Janine at Floor Decor for new luxury vinyl flooring in our kitchen and mudroom, a…read morenew carpet for our basement stairs, and a runner for our bedroom stairs. The service we received from Janine and Michael was outstanding. Janine was available and responsive for any of my questions. Michael came out to look at the stair noses and took the scrap pieces of carpet and bound them for us. They also upgraded the vent in our flooring to match the new floors. Their customer service was really outmatched- there's a huge value in being able to call or email and get a real person who can help you. I definitely recommend floor decor !

We finally had our Sliding Doors installed. The workmen were excellent and they did a great job!…read moreIt made up for the past concerns.

Mike, the dad, did an excellent job on my roof over a decade ago. Top notch work and reasonable…read more Nothing but great things to say about that job. I've been calling since Jan. 2024 with water coming down wall where chimney is, staining wall in living room. I've made appointments, spoke with Chris in Feb., now its March. Several missed appointments. Water damage worse now. Finally called and asked for them to be honest and if they didn't want my job because its not an entire roof. Said they will show up but I'm not holding my breathe. I started researching chimney masons. Too bad because they are pleasant on the phone but Noel has been using the same roof job excuse for months. I just saw a roof go up in my neighborhood in 2 days. Maybe I will call them for an estimate. Update...I'm changing to 4 stars from 1. Friday 3/15/24 I received a call from Noel that the worker, Anthony, was in my driveway. It was scheduled for Monday. I received no courtesy call changing the day and keeping me posted. I'm taking a star off for their scheduling issues. Anthony gets 5 stars. They are lucky they have a knowledgeable worker. He is great. I would recommend but will add to keep calling if scheduling an appointment.

These guys are great if you need to make a DIY repair. They will assist and guide you through most…read moreof your questions. Reasonable prices, very knowledgeable. Go here instead of Home Depot for your plumbing parts, you'll be glad you did.

Incredibly helpful staff! Couldn't find the part I needed at Lowes and HD, another plumbing supply…read morestore nearby wouldn't even take a minute to listen but the staff here helped me over the phone and took the time to ensure I was getting the correct part. Will definitely return!

I placed a small but custom order for two different size pieces of laminated glass, with a special…read moreinterest in sound proofing. Before taking the order, Mark spent a fair amount of time with me discussing my options, the pros and cons of different products. I am very satisfied with the quality of the product, the price and the turnaround time. Highly recommended.

Absolutely the best. Honest, reliable, professional. Roofers damaged several of my windows leaving…read moreme with quite a mess. Mark and Ron came to my home, assessed situation and explained my options. My situation was complicated but they made things easier for me. My job took at least 4 visits. They are great guys, my dog likes them too :-).

Absolutely love my new closets! I was referred to CT Professional Closets from a colleague of mine,…read morewho used them to redo a closet in his house. He and his wife had nothing but positive reviews from their experience, and they both still love their closet (years later), so I decided to give Ken a call. Ken was great and very easy to work with. He came for an initial consultation and worked with me on designs that would help me get what I needed from my closets - I had three I needed redone (a hall closet, a bedroom closet, and a closet I needed to rework for use with my small business inventory). Ken was even able to work with me to design a bench to go under the window in my bedroom that would add needed storage to the space. At the consultation, Ken had samples of all the different colors and finishes available and took measurements of everything so he could make an accurate design proposal. He also took the time to answer all my questions around material durability and how I could best use the space. He was very knowledgeable about different setups and offered suggestions on how to utilize every inch of space for my needs. Even taking measurements of the length of my longest coat and the height of my vacuum so he could factor those into the height needed for hanging space and a cubby for my cleaning supplies - something I may not have considered right away if I was designing a closet myself. After the consultation, he sent me a design proposal showing the proposed layouts for all the closets and window bench as we had discussed. One view was a visual mock-up of the designs to help me visualize the space, and the other was a spec view with all the measurements of the design. I was also getting the closet doors replaced (using another company) and when I discovered that the middle section of drawers on one of the closets was going to run into the new sliding doors, Ken quickly worked with me to update the design and shifted the layout of the drawers so there would be no issues getting them open. Once I approved the design and placed my deposit, Ken got the design ordered quickly with the manufacturer and was able to give me a date for installation (which was the actual date of installation). Even though I had to wait a bit to get my new closets (due to longer lead times from the manufacturer still arising from the pandemic), Ken was very upfront about the timeframes, and I can say now that the closets are installed that it was well worth the wait. On the day of installation, Ken and his team were very professional. They arrived early and got everything up to my apartment so they could start on time - which may not always be the case given NYC traffic, but thankfully worked out for me. Before they got started and brought any of the materials into my apartment, they placed protective blankets not only in front of the closets, but all the way from the front door to the closets so that my floors would be protected the whole time. I had an old closet system that was getting replaced and Ken was able to remove the old system and disposed of it for me, so I didn't have to worry about doing that myself. Installation went quicker than I thought, and Ken made sure that the system was setup correctly - my floors are not level, so he made sure the built-ins were both level and structurally stable. Also, before drilling any holes for the window bench handles, he double checked with me to make sure I still wanted the handles in the position we had discussed in the design proposal. After the installation was completed, Ken and team got everything cleaned up - even sweeping and using a handheld vacuum to clean up any small debris from the area and making sure the space was as clean as when they arrived. Ken also did a walk-through with me to make sure I was happy with everything - he offered to adjust any of the shelves if I wanted to change the spacing from what was on the proposal layout and showed me how to adjust them myself if I decided later on to move them around. He also offered to come back and adjust anything after my new closet doors were installed in case I have any issues. It's been a few weeks now since the closets and bench were installed and I couldn't be happier. Highly recommend Ken and his team!

CT Professional Closets does not guarantee their work and product. Ken's team (which looked like 2…read morehigh school kids he got off the street) did a sloppy job with the installation. The closets were installed crookedly and the materials were not high quality and had chips on them. When we asked Ken to fix our issues by ordering new materials, he kept delaying until he decided to just outright ignore my emails and phone calls. Is this how a customer should be treated? Ken has now decided it was "professional" to block my phone number so I can stop harassing him to finish the work that his team failed to deliver on from over a year ago. In addition, when I called him using a different phone number today, he decided to pick up the phone and then professionally hang up. Again, is this how any customer should be treated? They may be cheaper than their competitors, but Ken does not deliver on his "guarantee" and should NOT BE TRUSTED or used for any closet work.