Always great to work with Yale appliance. They're organized and profession. Their delivery guys…read more(Dorian and his crew) are the best. I've used them at work and on my own house for at least 15 years and they have never let me down.

Dorian was great, super on time highly recommended. all in good conditions!¡!!!!!!!!!!!!read more

If you're looking for high quality work and a solid knowledge base for all things stone, then see…read moreMona and her team of fabricators and installers. I finally made the decision to renovate my kitchen and found BSW on Angie's List and Houzz. From the beginning, Mona was patient and very knowledgeable. I started the process wanting carrera marble, but after going to the stone yard, Mona noticed that I was being repeatedly drawn to a quartzite (fantasy brown). I didn't even notice it until Mona pointed it out! So after I jumped into the bold (fantasy brown) and left the classic humdrum (carrera) behind, enter John and his team of installers. While templating, John even gave me suggestions on my choice of brackets for the floating counter. During the install day, the crew was friendly, professional, and quick! Even though there were slight modifications needed, which were explained to me in a clear manner, the install took less than 2 hours. I'm extremely happy with BSW and would recommend them to anyone!

Updating my previous review in 2025. I'm now a returning customer at Boston Stone Works and Mona is…read morestill awesome. I did a partial kitchen reno and needed to match the existing quartz counters that Mona's team installed last time. Ran into a problem: they didn't have any remnants in that color, and I'd have to purchase a whole slab just to match a little section. Mona came to the rescue! She offered me a remnant of a different color that she promised matches really really closely the original color. And since the new section was to be installed across from the old one (not contiguous), it would be very hard to tell. Sure enough, it worked out perfectly and Mona saved me a lot of money by finding a creative solution. Just like last time, I was doing this long distance without seeing anything in person. With contractors there is always drama or miscommunications, especially if you are not there to supervise. Not with Mona. Her reliability, attention to detail, and smart problem-solving in every project, no matter how small, give me total peace of mind. And the prices are still very reasonable, even years later! Thank you so much!

We used BLOCK for a large en-suite bathroom renovation, which included a complicated floor-height…read morechange and the addition of a standing tub. The design process was a breeze, and the contractor they found for us was a gem. They were careful and respectful of our home, and the quality of their work was outstanding. We'll be working with them again for a kitchen rearrange in the next year or so.

From the owner: Block is a streamlined end-to-end renovation solution that empowers homeowners to renovate with…read moreconfidence. Block offers top quality contractors, warranty and price protections, and a suite of expert resources for a successful renovation. Visit blockrenovation.com to get your free estimate.

Got our vision right away and gave us the tools and knowledge to get it done. Followed up…read morethroughout the process to make sure things went smoothly.

I was so happy with the recommendations by Tony to create my beautiful kitchen and then the follow…read moreup to fix a few minor things during the installment. He was on top of everything and when I had a minor issue almost a year later he came right out and fixed it. I love the customer service - Tony and Emily are fantastic.

Great to have expert repair services by Yale on purchased appliances...especially as they'll come…read moreway out to the boonies on the Cape. Knowledgable and courteous, the repairman fixed our malfunctioning oven. And they offer an online map where you can see the repairman's route progress and estimated arrival.

Yale customer service was excellent and and I was able to have my new dishwasher installed within…read more48 hours despite the New Year's holiday. Yale's prices for appliances are competitive with the big box stores however Yale charges significantly more for installation than the competition and it's non-negotiable. If you want quick service and competent installation, I recommend Yale even though they are more expensive.

This company installed granite countertops in my newly remodeled kitchen seven years ago. While the…read moreoverall work was acceptable, the seams between the granite pieces were not properly sealed. Unfortunately, I didn't realize this at the time and ended up spending thousands of dollars repainting my cabinets, only to recently learn from another contractor that water had been seeping through the faulty seam all along, causing additional damage. When I contacted the company, they asked for $300 to reseal it, which feels unreasonable given that this appears to be an installation issue. I even offered to wait until they were working in the area, since it's a quick fix, but they were not willing to accommodate. I would recommend looking for a company that stands behind its work and provides better long-term support. Also, if possible, avoid placing seams near the sink--what seems like a minor detail can lead to significant damage over time.

This company replied to the first message. But did not reply to further messages…read more At least let customers know whether you can do the job or not.