Preston provided the best experience I have ever had at a dealership. He was easy to communicate and work with, had exceptional costumer service, and was a friend throughout the entire process. I strongly recommend reaching out to him for an enjoyable experience. Overall it made buying a car an incredible and fun experience, as it should be. Thank you Preston and Porsche Downtown LA! read more

I got a c300 2022 amg line from Preston Jimenez, the internet sales manager. He was great with customer service and gave me a great price. Preston knew it was my first car so he wanted to make it special and not have me haggle and instead make it memorable. Car drives great, paint is pristine for being a used car (no scratches/paint chips). Preston made the entire process smooth and stress-free and kept me updated with photos and videos throughout. He answered all of my questions honestly and made feel comfortable the entire process. I couldn't be happier with my purchase and would definitely recommend asking for Preston if you're looking for a great car-buying experience. read more

Porsche Downtown LA - Car Dealers Near Me - Los Angeles, California

See all

I had an outstanding experience with Preston at Porsche Downtown LA. From the beginning, he was professional, attentive, and kept me informed throughout the entire process. He sent me photos while the car was being detailed, which showed he genuinely cared about the customer experience. When I arrived, he took the time to thoroughly explain all of the car's features and made sure I was comfortable before I drove away. What impressed me most, though, was that Preston quickly picked up on my communication style. I'm a very direct, straight-to-the-point person, and he respected that. He answered my questions clearly, never wasted my time, and made the entire buying process efficient and enjoyable. If you're looking for a knowledgeable, professional salesperson who communicates well and truly values your time, I highly recommend Preston and the team at Porsche Downtown LA. It was one of the best car-buying experiences I've had read more

This is an overdue review of my April 2026 purchase experience at the DTLA dealership. I had been searching for a CPO'd Macan for nearly two months when a unicorn finally appeared, a loaner 2025 Macan T with all the bells and whistles at an equally competitive price. My husband and I headed to the dealership late on a Friday afternoon to test-drive it, and we ended up purchasing it on the spot. From the moment we walked through the door, we were warmly greeted by George, who kindly introduced us to Jazmine. She was professional, knowledgeable, and genuinely enjoyable to work with throughout the entire process. She gave us plenty of time to inspect and test-drive the vehicle, answered all of our questions without any pressure, and made what is often a stressful car-buying experience feel smooth and enjoyable. The Macan T itself was in absolutely pristine condition, exactly as advertised, if not better, which gave me even more confidence that I had found the right car. What truly set Jazmine apart was her commitment to customer service even after the sale. Since we purchased the vehicle on a Friday evening and couldn't complete the wire transfer until Monday morning, she went above and beyond by personally delivering the car to our home once everything was finalized. It was an unexpected and much-appreciated gesture. She then patiently walked me through all of the vehicle's features, explaining how everything worked and making sure I felt completely comfortable before she left. She never rushed me and happily answered every question I had. That level of care and attention made me feel like a valued customer rather than just another sale. Several months later, I absolutely love my Macan T, and we're grateful for such an exceptional buying experience. A special thank you to George for making us feel welcome from the moment we arrived, to Derek for staying after business hours to assist us, and especially to Jazmine for her professionalism, patience, and outstanding service during and after the sale. If you're looking for a Porsche and want a dealership that truly values customer service, professionalism, and going the extra mile, I highly recommend the DTLA team. read more

Luxury Cars With Service That Misses the Mark I recently purchased a Taycan GTS from Porsche Downtown LA and, unfortunately, the dealership experience fell well short of what I expected. To separate the car from the dealership for a second, the Taycan itself is incredible. It's fun to drive, impressive, and as advertised. I also want to acknowledge that the people I interacted with were personable, enjoyable to talk to, and generally seemed to have good intentions. That said, the level of disorganization throughout the purchase was surprising. Despite agreeing on the exact vehicle and numbers over the phone beforehand, the purchase process took nearly seven hours. Documents for other vehicles were mixed in with mine on multiple occasions, including financing paperwork and battery health/inspection documents. More concerning was the condition in which the vehicle was delivered under Porsche's CPO program. Porsche places significant emphasis on its certification process and charges a premium for it, yet when I inspected the car before leaving, I discovered the trunk was still filled with some of the previous owner's belongings. Had I not personally walked around the vehicle and opened the trunk, this would have gone unnoticed despite the extensive 70+ point inspection checklist presented with the car. That experience made it difficult to have much confidence in how thoroughly the inspection had actually been performed. The financing process was similarly frustrating. I had to push to receive the rate I had already been offered through Porsche Financial Services. Given how long the transaction ultimately took, I also wish the dealership had been more proactive about requesting necessary documents earlier in the day, or ideally before I arrived, to make the process more efficient. I was also disappointed by the sales tactics surrounding dealership add-ons. For a brand positioned as a premium experience, presenting add-ons primarily as increases to the monthly payment rather than clearly disclosing their total cost felt unnecessarily opaque and disingenuous. To top things off, I was handed two key fobs at delivery, only to discover that one had apparently never been programmed or tested and did not work at all. Within a couple of days of purchasing the car, I had to return to the dealership so the key could be programmed. Porsche missed the mark here. For a car that turns heads and carries a premium-brand experience with it, the purchase process was far more arduous and disorganized than it should have been. By the end of the day, I found myself looking at my watch more than the car. read more

These guys are dishonest and misleading. I waited more than six months for a Porsche 911, and only at the last minute did they tell me they wanted an additional $40K over MSRP. This markup was never mentioned when I placed the order. They appear to pit customers against one another to see who's willing to pay the highest premium. Very disappointing experience. read more

you're looking to buy a car, this is the best place to go! They don't waste your time, they're easy to work with, and they offer the best prices. Ask for Preston--he was incredibly friendly, took the time to explain everything in detail to my son, and made the whole experience enjoyable. I will definitely refer this dealership to my friends and highly recommend it to anyone living in Southern California! read more

Porsche Downtown LA - Car Dealers Near Me - Los Angeles, California

See all

This dealership is really special, from the service to the layout it's really such a treat. What stands out is the fun events they host, what a unique experience. Always amazing work when Alan and his team get involved creating an event , really bringing the Porsche brand to life ! I've known Alan for many years and really look forward to seeing more; and considering a future lease :) thank you! read more

Had a great service experience with Jeffrey at the service department , He made sure everything goes smoothly up till when I picked up the car. Vicky the service manager also is the best as she also made sure that I received the best service experience. I definitely recommend Downtown la porsche service department . read more

Had the pleasure of getting parts from DTLA Porsche. Lowest prices, best service. Every staff member was so welcoming and kind. Beautiful showroom too! read more

See all

Amazing selection and stellar client service at this location, which has not really been something I've seen matched anywhere else. Also, because they are in Los Angeles they have an extraordinarily good selection of cars. My 911 - which I keep in LA and don't use a lot because I spent 10 months out of the year in New Mexico - has never driven better after a visit to their service department. read more

Porsche Downtown LA - She looks good and she feels great 1/2026 - Car Dealers Near Me - Los Angeles, California

Just picked up this beautiful 911 from Porsche Downtown LA. First of all the new store is just gorgeous. Second Victor and his team are the most welcoming easy going people to buy a car from. I have bought lots of cars from many brands and dealerships and this experience with Porsche DTLA far exceeds customer satisfaction THANK YOU!!! read more

Porsche Downtown LA - 911 From Porsche Downtown LA at Pepperdine - Car Dealers Near Me - Los Angeles, California

Great dealership, even better sales staff. Worked with Preston through the whole process, he made it easy and an overall positive experience in purchasing a new vehicle. The car speaks for itself, the review is mainly focused on the customer service and appreciation that Porsche DTLA exemplifies. Thank you Preston and team, highly recommend to anyone looking to purchase or lease one of these fine machines. read more

Porsche Downtown LA - 911 - Car Dealers Near Me - Los Angeles, California

My experience started off at little rough at Porsche DTLA while trying to work with a salesperson and decided to give them one more chance. I called in, a little frustrated, told them my experience and that I was about to take my business elsewhere. They connected me to Ellie.....and everything changed for the best. Within a few conversations and an hour, my experience changed. I felt relieved that she was taking care of me as a valued customer.She answered every question that I had and made my deal happen so quickly and smoothly. I highly recommend her to anyone who is looking for a Porsche. And now my wife is looking for a vehicle and we will be reaching out to her again soon. Thank you Ellie. read more

Porsche Downtown LA - My Macan GTS - Car Dealers Near Me - Los Angeles, California

We just purchased a new Cayenne with the help of Preston and Keni, and the experience was amazing and so was the lease deal! We spent a full day speaking with the 4 local Porsche dealers in LA, and the level of respect in addition to their eagerness to make a deal was unmatched. Thank you, Porsche Downtown, for making buying a new car fun, the way it should be! Your new showroom is over the top beautiful! read more

Got a e63s , thanks to Preston, he has great customer service and was able to give a me a great deal... funny guy 100% ,also he not your typical 9-5 guy he responds at late times of the night to help you out read more

I've serviced my Taycan here since purchase, and while the staff is helpful and communicative (shout out to Jose), the technical execution has become a dealbreaker. For a barely 2 yo car with only 10k miles, the lack of quality control is concerning. Recurring Issues: My rear interior brake light has required three separate visits for the same fix. Whether it's an adhesive or mounting issue, the shop cannot seem to get it right. Poor Quality Control: After keeping my car from late September until New Year's Eve for panoramic roof and hood work, it was returned with faulty rain and driver assistance sensors. Incomplete Repairs: While they eventually fixed the rain sensor, the driver assistance systems still don't function correctly, if at all. It feels like due diligence is being sacrificed for turnaround. If you value your time and sanity, I'd suggest looking elsewhere. read more

I'm leaving this review based on a recent phone interaction with the Porsche Downtown LA service department, which I found extremely disappointing and unprofessional. I called to inquire about potential CPO warranty coverage for several issues identified by a reputable independent Porsche shop, including a coolant bypass heater valve showing signs of leakage and coolant seepage from the expansion tank. I did not purchase my car from this dealership, but I contacted them because I live nearby and expected professional guidance from an authorized Porsche service center. I was told that no work could be approved unless there were warning lights on the dashboard, an active leak, or drivability issues, which already felt overly dismissive for a CPO vehicle. The situation escalated when the service advisor (Jeff) used the following analogy: "If someone goes to the doctor and finds out they have a tumor, does it need to be treated right away?" I explained that I had recently lost a close family member to cancer and that the comparison was inappropriate and upsetting. Despite this, he continued by questioning whether the person even knew if there was "actually a tumor," which was completely uncalled for and irrelevant in a professional service conversation. While we both apologized at the end of the call, the interaction left a very poor impression. Comparing legitimate mechanical concerns on a CPO vehicle to a hypothetical medical diagnosis--especially after being told it was personally sensitive--was highly unprofessional. I also want to note that the battery is already highly degraded, despite the car being purchased only four months ago as a CPO vehicle. While I understand batteries may be considered wear items, this further undermines the "peace of mind" customers expect when paying a premium for Porsche CPO. Overall, this experience made me feel dismissed as a customer and uncomfortable with the level of professionalism shown. I expected significantly better from a Porsche service department. read more

If you're shopping for a car, do yourself a favor: whatever you do, don't ask for Mike. I called in few days ago ready to buy a car. money in hand. Mike did absolutely NOTHING. I've seen sloths with more urgency. I had to chase him like I was the one working for commission. At one point I felt like I should've grabbed a polo and clocked in myself. Then he hits me with: "I'm not your typical salesperson." Mike... trust me. I figured that out within the first hour. All I wanted was to verify some basic information. He tells me the car is "at safety" and because it's a Tesla it "needs specific safety." Bro... if you had just said, "Relax, it's in safety, come later," I would've pulled up instantly. I literally told him I was ready. But nope excuse after excuse after excuse. Then he says, "I don't like asking people for deposits." Sir... it's not about YOUR feelings. I would've given you a deposit. Then he flips it to, "You wouldn't have signed the contract." What? I literally said I'd give you a deposit. Same thing. Then he switches it again and says, "The deposit is refundable." Mike... please. Pick a story and stay with it. I tried to get the process going run my credit, give me numbers, something and he hits me with, "It's my day off." Then why answer the phone like you're live on the showroom floor? Then he tells me someone bought the car sight unseen. I'm not even mad about losing the car I've got a few. It's the principle and the Olympic-level procrastination that did it. Still, shoutout to Gerled Tan he's great. This is just an update from my last experience: the dealership has good people... Mike just wasn't one of them. Great dealership, but Mike moves like he's allergic to selling cars. Ask for ANYONE else. Literally... anyone. read more

Just wanted to post a photo of my new 911 that I did NOT buy from Porsche DTLA because they decided that they wanted to lowball me to the tune of $30k on a Ferrari trade-in. I like to work with honest dealerships and these people are not that. We live in LA there are approximately 20 Porsche dealers I can buy from, and your scummy tactics are not appreciated. read more

Porsche Downtown LA - Car Dealers Near Me - Los Angeles, California

Amazing overall experience with Preston at DTLA Porsche. Your patience, professionalism and attention to detail is by far some of the best I've ever experienced when purchasing a vehicle, will definitely be back here in the future. read more

I was driving from the valley to Orange County and right when I got to the DTLA area my low oil notification came on. I didn't want to keep driving that far distance with the notification so I googled close locations and saw Porsche Downtown LA was in the area. I called them and Luis in service was very helpful and told me I could come in. When I arrived they helped me right away free of charge and I was on my way. I'm very thankful for their help and quick attention to helping me out in my time of need. It was my first time there and I will definitely be back when I'm in the area and need service on my Porsche again. read more

See all

Living in FL and buying a car from Los Angeles was a bit scary. Preston Jimenez at Porsche DTLA was amazing. He took great care in being my eyes and ears during the purchase from 2,500 miles away. I would not hesitate to do it again. Thank you Preston. I love my CPO Porsche! read more

Porsche Downtown LA - Taycan Sport Turismo GTS delivery! - Car Dealers Near Me - Los Angeles, California

From my Porsche ambassador Michael Aram to the sales Manager Derek Haines. Top down you can never ask for more in quality, leadership, and experience. The attention to my sales experience was superb. I wish to congratulate Porsche DTLA to many years of happiness and sales. I thank you for the invitation to a memorable grand opening. One for the ages!! So humbled to be apart of the Porsche family DTLA. Can't wait to add another detail oriented vehicle to my collection of cars. If your looking for the best. STOP HERE!! read more

This was an incredible experience start to finish! I called the dealership on a Friday and they stayed super late to let me do a test drive. I ended up buying that exact car and they closed the deal for me very quickly. They communicated effortlessly and stayed in touch almost every day. Very easy process start to finish with lots of support from them. Shout out to Preston and Derrick! read more

Porsche Downtown LA - New car! - Car Dealers Near Me - Los Angeles, California

Absolutely thrilled to share my 20/10 experience at Porsche Downtown LA! Buying my very first Porsche was a huge milestone, and I couldn't have asked for a better team to guide me through the process than Jonathan Arvatz and Derek Haines. Jonathan quite literally made magic happen with the numbers--he worked out a deal that made my dream car a reality. Beyond the numbers, his patience and professionalism stood out, especially as we wrapped things up late on a Sunday night. Most people would've been itching to leave, but Jonathan and Derek stayed with us, making sure I was fully set up and confident in my decision. Derek is the Porsche encyclopedia you never knew you needed. Not only is he insanely knowledgeable, but he took the time to walk us through the brand's incredible heritage, which made me feel so validated and excited about owning a Porsche. His passion is infectious. If you're thinking about getting a Porsche--run (don't walk) to Porsche Downtown LA. I felt seen, supported, and celebrated throughout the whole experience. Truly unforgettable. read more

Porsche Downtown LA - Car Dealers Near Me - Los Angeles, California

Pretentious jerks that think their stuff doesn't stink. Buy you car elsewhere. Answer the phone like you are bothering them.

Our experience with Porsche Downtown L.A. and Internet Sales Manager Preston Jimenez was nothing short of exceptional. We live hundreds of miles away, so purchasing a Porsche remotely could have been complicated--but Preston made it completely effortless. From the moment we used the Porsche online configurator and it identified an allocated Porsche 911 Targa that was already inbound from Germany to the dealership, Preston immediately stepped in and took ownership of the entire process. Just six weeks later, the car was delivered exactly as promised. Preston was incredibly thorough in helping us procure additional accessories, order and install badge changes, and finalize all the small details to ensure the car was exactly what we wanted. Communication was outstanding--fast, clear, and primarily via text, which was our preferred method. Every question was answered almost immediately, no matter how small. What truly set Preston apart was his commitment to keeping us informed throughout the entire journey. He provided consistent updates on the car's progress from Germany, arrival at port, and delivery to the dealership, complete with photos along the way. Those updates made all the difference and gave us complete confidence in the process. We experienced the same high level of professionalism and responsiveness from Sales Manager Derek, as well as Finance Manager Carolina and her colleague Maria. This was hands-down the best car-buying experience we've ever had (and we've purchased 18 cars)! If you're considering Porsche Downtown LA--especially if you're buying from out of the area--ask for Preston Jimenez. He genuinely goes above and beyond, and we wouldn't hesitate to work with him again! read more

The dealership is a scam that sold me a car that had been in a serious accident and was covered up found out and I had to pay $50,000 out-of-pocket to fix it also had a bad wheel bearing out of the start and they said that they took care of it and never did . I was lied to everything about the car. Preston was my person helped me straight ripped me off. I'll be suing this dealership. They lie on everything and just stand behind carfax . Straight scammers . Have zero respect for there clients . read more

Porsche Downtown LA - Car Dealers Near Me - Los Angeles, California

Ellie Shafiee is amazing! Go see her if you're looking for a used or new Porsche. She pays attention to detail with what you are looking for, very responsive, and has a lot of empathy for her clients read more

Preston did a great job in helping me purchase a car. He was knowledgeable and transparent throughout the process and he made the entire buying experience smooth and stress-free. I'd highly recommend talking to him. read more

I can't say enough good things about this dealership. I purchased my dream car 2026 Porsche 911 Carrera S this past Sunday from Porsche downtown LA. The entire process took only two hours mind you , this was on a Sunday ! I had spoken with Gerald T previously and Christopher as well. Everything that they told me came true we had agreed on a price and interest rate in advance. Unlike so many other dealers that changed their word and try to take advantage of you this did not happen to me. The manager on duty, Michael was super friendly and professional. I have never been able to purchase a car , any car in fact with this much ease. Needless to say, I recommend this dealership 100%. read more

Ellie has to be one of the most insufferable sales persons I have ever heard. This woman has no business being within 100 yards of customers. Consistently talking over someone trying to buy a car then pretending she can't hear them only to hang up is next level insane for someone in customer service and sales. How on earth was this woman hired to interact with customers. read more

I have had a number of exotic cars. I took my Porsche to Porsche Downtown LA for a small issue. I have never seen such excellence in customer service. Jeffrey Katz, the advisor was extremely professional, helpful and kind. From the security guard outside, to the man greeting me in the entrance of the service department, and the rest of the group, they were ALL wonderful. From now on, I will only take my Turbo S to this dealership for service. They just got themselves a new loyal customer. read more

Preston is amazing, and incredibly attentive and caring and communicative. Loved the whole process, and he made it so easy and seamless for us. Highly recommend working with him! read more

Porsche Downtown LA - Preston even got me a red bow! - Car Dealers Near Me - Los Angeles, California

We had a great experience at Porsche downtown LA I bought my first ever Porsche. I went with the Macan Electric 4s. Had an absolute great time with an amazing customer service. I want to thank ELLIE that took care of us she made the entire process smooth and stress free It all contributed to a great experience. Thank you I Highly recommend this dealership, and I can see myself coming back in the future. I'm proud and feel very welcomed to become apart of the Porsche family. read more

Porsche Downtown LA - 2025 Macan Electric 4S - Car Dealers Near Me - Los Angeles, California

Great experience at Porsche Downtown LA with Preston. He went out of his way to make sure I was comfortable reviewing all of my options and would highly recommend him to anyone ready to enjoy their dream Porsche. Derek the sales manager also came to introduce himself to me and added extra comfortability in the process for me and my wife. Top notch staff. read more

I was in the market for a new Porsche for some time and avoided our local dealership due to a negative experience my wife had there. I checked out Porsche DTLA based on some reviews I read. My experience at Porsche DTLA with Preston was first-rate and refreshing. He was professional, approachable, and genuinely helpful throughout the process. I was interested in determining if the Taycan was the right fit for me, and Preston offered a few options. We went on a no-pressure test drive in a Taycan GTS ST--sold! As a nice bonus, I also had the chance to test drive the new 911 992.2 while waiting for my deal to close. All in all, Preston and Jonathan worked seamlessly to finalize a deal that met my needs. I couldn't be happier with the overall experience and truly appreciate the exceptional service from the team. read more

See all

Jose is super knowledgeable, professional and kind. Top notch service all around here. Thank you!

I recently purchased a 2025 Porsche Macan T from Porsche Downtown LA and had the absolute pleasure of working with Preston Jimenez. I truly can't say enough good things about him. From our very first phone conversation to driving off the lot, Preston was professional, knowledgeable, and incredibly kind. What really stood out to me was how patient and communicative he was throughout the process. He took the time to understand exactly what I was looking for and never once made me feel pressured. In fact, when he didn't ask to run my credit after our first in-person meeting, I was shocked--in the best way! It was such a respectful and refreshing approach. Car buying can be stressful, but Preston made it feel easy and exciting. He helped me find a car that checks every box, and now I'm completely in love with my Macan T. Porsche Downtown LA has definitely earned a loyal customer. I'm so happy with my experience and will absolutely be recommending both the dealership and Preston to anyone in the market for a new car. read more

Porsche Downtown LA - Porsche Macan T - Car Dealers Near Me - Los Angeles, California