bought a car from jason putnam. he was great and extremely helpful. i considered buying a car from "the other porsche dealer in town" but i'm glad i didn't. great customer service and i would highly recommend him to anybody else interested in getting a porsche. read more

In terms of $$$, my complaint is minor but no less valid. I bought a used BMW there a couple of years ago and purchased GAP insurance knowing , according to the contract, I would be reimbursed any unused portion of the charges for GAP should I sell or trade the car prior to complete term of the purchase agreement. I traded the car 4 months ago and promptly filed for my refund through the underwriter. After a few weeks I followed up to find out they sent the refund to the dealership which basically kept the money without notifying me although the contract plainly states I am to receive the reimbursement. I contacted the dealership, they verified my contract and said I would receive a check promptly. They sent a partial payment explaining that a portion of it went to corporate and the balance would have to be paid from there. That confirms to me that their intention was to keep the money and if I hadn't followed up, their dishonesty wouldn't have been exposed. I'm betting Nationwide does this on a very big scale including not reimbursing unused extended warranty knowing a lot of people don't know or forget about being due unused portions of these contracts. There are numerous class action lawsuits over these very practices with dealerships having to pay large settlements. Ive been nice but next I'm notifying the Plano BBB, the Texas Dept of commerce in the Atty Generals office and any other regulatory agency that investigates fraudulent practices among auto dealers. I have been a car guru all my life and once worked in luxury leasing so many people consult with me before buying a car. Most are affluent and can buy anything anywhere they want. I will send them to Park Place or Sewell dealerships from now on. read more

Bought a used car (with only 5k miles on it). We worked with Jeromy and were very surprised at how pleasant the negotiating and purchasing experience was. We feel we got a great car at a great price and would highly recommend them.They even let us put part of the purchase price on a credit card which gives us air miles so that was a bonus. Thank you Jeromy!! read more

LOVE THIS PLACE!!! I bought a car there and so did my husband, I love the staff...professional, caring, polite, and super nice. I have taken my car here every single time I face an issue and they fix it for me right away. I absolutely love my car and this dealership. read more

If you are looking for a FANTASTIC experience when purchasing a new car, call Neil Conklin at Porsche of Plano at 214-576-1926 (office). From the time we first test drove the car until the final signing of the papers, Neil was informative, available, helpful but not pushy or overbearing. When dealing with Neil you will really have someone on your side trying to get you the best deal possible. He makes you feel like you are buying a car from your best friend. He wants you to be satisfied not only with your car, but with the price you will pay. I will ONLY buy my future cars from Neil! read more

David Balthrop, our salesman, patiently answered all our questions, used his knowledge of Porsche's great cars, and worked to get us a good deal. All in all, a great first impression of the dealership. read more

We had an incredible experience at Porsche plano last week! My husband and I purchased 2 vehicles from JD at Porsche, and he was truly wonderful. He answered every question we had, was a very nice man, and above everything, did not pressure us at all to make a purchase. Customer service is very important to us, and he definitely made our purchases a huge success! He is fantastic to work with, and he will now always be our go-to salesman. I give JD and the entire team at Porsche Plano 5 stars! read more

We recently bought a 2014 pre-owned Boxster through Mark Laurenzi. It was a great experience, Mark was knowledgeable, punctual and professional. The whole transaction was quick and we would recommend Mark anytime! read more

I recently was in the market for a Macan S I did not receive any assistance from the dealership in San Antonio This model is in great demand and was essentially told that I would have to wait about 9-12 months I sent an Email to Plano Porsche and I got an immediate response from Adrian Jacobs who placed an order for my Macan which was picked up this past Saturday The attention given to me by Adrian was in stark contrast to the San Antonio dealership From answering my email to ordering my Macan to financing to driving away Adrian was outstanding When I am in the market for my next Porsche this will be who I turn to The whole process from start to finish was less than 3 months read more

I had a great experience with Jeromy at Porsche Plano. They had the car I wanted and were reasonable on the deal I got. In fact, I started at the other local dealer and their arrogance drove me out of the showroom. Porsche Plano is the place to go for its extensive inventory and superior client service. read more

Found a CPO Macan on Cars.com app and requested a call. Matthew Williams reached out to me very quickly and provided the additional info I requested about the car very promptly. As I was an out of town buyer, lots of pictures was very important to me. Matt picked me up at the airport and the car was detailed and waiting for me upon arrival. Buying process was very easy. Thanks Matt! read more

I walked in at 5:15pm on a Saturday and was met within minutes of stepping foot on the lot. The team (meaning more than 1 person was helping me and answering my questions) was great and we had a deal. The dealership closes at 6pm on Saturday but they stayed late to process the papers and I drove away with my new 911. This is how car buying should be! read more

I am on my 2nd Boxster, and have bought from Boardwalk/Porsche Plano both times. Wonderful people. In particular, Time Schafer is ourstanding. He has been my service manager for at least 10 years. Responsive, prompt, knowledgeable, and nice ! Can't get any better than this ! read more

Neil at Porsche of Plano was very insightful and very easy to work with. The level of service was top notch and wasabove my expectations. The entire process was professional and efficient. Thanks for the great car buying experience! read more

I recently bought used BMW 528i from this place and the experience was excellent. David Loder is the sales person I would highly recommend if you decide to buy here. He is very knowledgeable and takes customer service very seriously. In my view David's edge is his commitment to give the customer the best deal and make sure customer is fully satisfied with the buy. I also liked the general atmosphere in the dealership, very family friendly!. Overall, like I mentioned I was thrilled with the car buying experience at this dealership !! read more

Great experience. Colin provided me with the information I needed to make an educated decision on buying my Macan. It wasn't a pressure sale... It was very relaxed. The entire sales team was very helpful. I would recommend Porsche Plano to any and all. I can't believe it took me so long to move to Porsche. Colin is the best. Even after the sale was made, he has continued to touch base regularly to see if there is anything he can assist me with. I have to say, that's a first for me. read more

Best car buying experience I have had - I worked w/ Neil C. and there was no pressure, no games. Definitely will come back.

The Service Department here is THE BEST!! They are always friendly, very good at explaining what my car needs, always provide a loaner car and make me feel at home from the second I walk in the door. read more

The salesman Mark Laurenzi was terrific! His passion is infectious. He made my trade -in and new car purchase seamless. Porsche Planp is lucky to have him ! read more

I just bought a 2015 Boxter S and so far everything has gone very well. From Colin the salesman to Roger in parts this has been a great experience. Any time I have questions they are always available to help me either on the phone or if I stop by. Great place top shop. Thank you. read more

Very happy with my experience buying a car from Colin Kurth at Porsche Plano. We submitted information about the type of car we were looking for and price range to several different dealerships and websites. Porsche Plano was very price competitive and had some differentiating service offerings so we elected to go with them. There were a couple of options that fit the bill and so we made an appointment (was easy to do and no delay in scheduling) to go in and test drive the cars and compare options on lease v. buy. We settled in on one car and the purchase/financing method fairly quickly. End to end the whole thing took less than an hour and a half. Colin was very knowledgeable about the car providing just the right level of guidance and instruction to tell me what I needed to know in the time allotted (even going so far as to synch my phone and program key features into the media and nav settings for me). I highly recommend Porsche Plano and Colin Kurth in particular. read more

I recently purchase a Porsche Macan from Porsche Plano. My experience was excellent. No high pressure. Very professional. Owen Scales was my salesman and took all the time necessary to address my questions and concerns. The negotiation was a good experience without all the games played by most car dealerships. read more

Had a 2014 base 911, loved it, but was told the Cayman S drives better, didn't believe it because I've tried the base Cayman but not impressive, Mark Laurenzi explained to me why Cayman s is a better drivers car, and wow! It definitely is! Smoother, ride is more comfortable, more responsive, better balanced, except it's lacking 2 useless back seats, love the experience with Mark Laurenzi at Porsche Plano, he deserves to be the employee of the year! read more

Just got my new Panamera from Porsche of Plano. Service was great. Went to another dealer the same day and because of the way I was dressed was treated terribly went to Porsche of Plano walked in they did not look at what I was wearing and treated me like a king. Mark Laurenzi who helped me was One of the best sales person I have ever dealt with. He listen to my needs listened to my wife's needs and found something that worked for the both of us. read more

I began searching for a Cayman GTS built to my specs last August until I came upon the team at Porsche Plano. I got Jon Griggs on the phone and after initial details were exchanged he wanted some of my Porsche driving background just out of curiosity. I had been driving an original 1966 Porsche 912 survivor for 24 years prior to my relocation to Texas and was already missing it. It was perfect timing as Porsche Plano had just received the last GTS allocation for the 2016 year which in less than an hour was ordered and on it's way through the system. They told me Christmas time was the expected arrival and when Jon called on the 19th my Porsche Cayman GTS had just been rolled off the truck and it would be ready for pick-up on the 21st. He even offered to take pictures of it before it was unwrapped from its shipping cover. Jason met me in the driveway of Porsche Plano and with the help of Suzanne Andries, paperwork was covered, I was briefed in the car's operational details and I was on my way home to East Texas; a classic Porsche owner once again ! Working with Porsche Plano was the easiest,friendliest car buying experience I've ever had. Great team and operation going on there ! read more

The best car buying experience we've ever had, from start to finish! The staff at Porsche Plano is pleasant & corteous. Neil Conklin & Mark Laurenzi were great at offering a full on decription/explanation about the car we were interested in and were patient in answering every possible question we could come up with. Before leaving Neil sat with us in the vehicle to explain every button & program all our desired settings. When signing the papers Suzanne Andries carefully explained & discussed each document. It took us a while to decide on the added protection plans, but she always kept a smile on her face & didn't make us feel pressured to hurry and sign. In the days to follow Neil made sure we were happy with our purchase & promptly coordinated our appointment for the add-ons we chose. So happy with the experience & with our new Porsche! read more

Colin rox! I have bought 4 cars from him in the past 10 years and he never misses a beat! Porsche Plano does not miss a single step!

Adrian was awesome! He knew exactly what we wanted, was able to accomodate our trade-in and purchase requests, and we drove out within 2 hours of the test drive. Very professional and would return for another purchase in the future. Never pressured into anything we didn't want. Would recommend strongly to others. Thanks for the experience. read more

The service was excellent! I can't speak more highly of the experience I had working with Devin. - Britton

Never purchase anything from this disappointing dealer. I had very bad experience with them for my first Porsche. I only asked for refund on those pre-paid package right within 3 days window they promised I can return the whole car without any obligation but it took me 2 months to get partial of amount back to my bank resulting in overcharged interests. I complained to their local management but there was no any response. I have to file court claim against them. It is not just a matter of money but also the attitude they treat the customers. very bad experience. read more

I was wowed by the look of the Porsche Cayenne S and was almost sold on it when I found out it came in a hybrid, but the real selling point was the great service I got at Porsche Plano. Everything was easy - no sales pitches, just information. Financing was a breeze, too. It was far and away the best car purchancing experience I've ever had! read more

We had a huge repair done at Porsche Plano. 25,000 mechanical only. We had to take the vehicle back several times. They would say it was ready and we would pick it up and the vehicle leaked oil. This went on 4 times. The last time I picked it up noticed some spots on the windows. Plus smelling antifreeze but temp gauge good. I thought it was tree sap so I took it to the car wash same day and that's when I noticed pits in the window glass on outside. I have no clue how they would of done this to our vehicle. I've called Service Advisor and email with no call back. I left message explaining issue with Service Manager and I have not been called back. We have put very few miles on vehicle since getting it back because we are scared it will start leaking oil. Never return calls, very unresponsive. We have used the Porsche store in Dallas and had great results but our vehicle broke down in Plano this last time. Sloppy work and vehicle damaged and Service manager ignored my calls. It's been a little over a week to give them the opportunity to repair the damage and do the right thing. I would really think twice about using this store. read more

Bought a 911s in Feb of 2012 paid in full cash. Everytime we have brought the car in for service whave had nothing but prblems from day one. The whole console had to be replaced. It still to this day does not work properly. My husband's insurance agent had to call the body shop and threaten them with legal action if they did'nt fix an exhaust problem when it was in an accident. The shop charged us for the part then never put the part on. Just got it back yesterday due to sensors not being put on correctly and they had knocked the exhaust loose, luckly my husband fixed the problem in five minutes. We will be using a diffrent Porsche dealership in the future for service. We would not endorse this dealership for service. read more

I just bought a 2013 Cayenne service loaner (10 months old with 8k miles). I am in Los Angeles so everything was done over the phone and email, and I never saw the car before I had paid for it etc. Owen Ford helped me buy the car within my budget! He was awesome: responded promptly to all my emails (I had a lot of questions), was very knowledgable/professional, was patient when my office sent the wire transfer to the wrong account number and delayed everything. Because I never saw the car, I was a little worried what to expect when it came, especially since it had 8k miles and was on a transport truck for 1,400 miles. It was flawless! Very well detailed, full of gas, and NOT A MARK ON IT (inside or out). I could not have been happier with the purchase. Even though I'm 1,400 miles away, I'll definitely buy from Owen Ford @ Porsche of Plano again! read more

We went with a specific model in mind, and they helped us find what we wanted right away. Jeromy was great assisting us through the purchase process, as well as answering post-purchase questions. We love our new car and would most certainly return to Porsche of Plano in the future. read more

It was a great experience buying my 911 GTS from Porsche Plano. Jeromy Boulet is a true professional and a great person to work with. After my car arrived I was in and out the door very quickly with all the financial ground work already completed. Transaction couldn't have gone smoother and the car is fantastic! read more

Smooth buying experience of a low mileage Cayman S. Adrian Jacobs was my Sales person and was very knowledgeable about the car. The sale was straightforward and he worked with me what he could on the price, which was already reasonable given the low mileage. Nicole Smith who is the customer finance manager was very personable and a pleasure to deal with also. My only small complaint would be that the car had a couple of small chips in the paint which could have been easily touched up, but when I asked Adrian, I was told that their detail professional was not there that day (Saturday) and there was no offer to bring the car back to fix those. I feel that would have been a kind gesture of appreciation and that is the only thing keeping Porsche Plano from a 5 star rating. read more

got a 911 from mark ---he was really helpfull in helping me decide which one ---if u looking 4 a porsche c mark his advise is honest + his knowledge on the brand is top ! read more

I have mixed feelings about this place. I only have experience with the service department. I have an older Cayenne, and chose to have my engine replaced last year. I later learned that the technician who did the work had never actually done a full replacement before (although I know they are rare). In the past year, it seems I can't catch a break. One thing after another fails. Service usually takes at least one week and I have been caught without a loaner when things happen and I don't have an appointment. The good news is that they will take you home. They have also brought me a loaner when ine becomes available. They will come pick up the car for service and return it to your home. Communication with the service department is sometimes sketchy at best. My engine warranty is with them, so for now I will be using their service department. My latest visit ended with me losing a garage door opener. They don't know what happened to it and cannot find it! read more

I see all the reviews of Boardwalk Audi and Porsche are the lowest rated in the city. I should have checked here before I bought my used Audi from the Boardwalk Porsche dealership. Part of the transaction was to send me an owners manuel. They couldn't seem to find one while I was there. 2 months later they still haven't found one. Owen Scales, the sales guy and Matt Williams the sales manager can't seem to find their phones either. I call them weekly and have yet to have a reply from either of them. Service isn't in their vocabulary. We were shopping for a Panamera too but they suck on this vehicle so why use them again? I bought a Panamera at North Houston Porsche who has been great. Stay away from Boardwalk. Buying a vehicle is a tiny part of owning one and these fools can't handle the job. You'll hate yourself in the morning. They haven't earned a single star but there is no pile of shi_ icon to click. read more