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    Autos Of Dallas

    2.2 (396 reviews)
    Closed 9:00 am - 7:00 pm

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    Car was in great shape even with Joshua telling me he "owed me a detail" since we stayed well past closing to finish the deal.
    Juli S.

    Joshua Payne was my salesperson and helped me attentively even though I arrived close to closing. I was able to complete a purchase on the car that night. The finance manager was also very helpful and polite. I did not feel pressured and they were able to work with me on both my trade in value and the cost of the card. When I asked about the added fee for the debt and security they were very helpful in bringing the numbers back to wear I was comfortable. Joshua even moved my plates without me asking, recognizing that they were special and should transfer to the new car. This is the first time a dealership has done that without a hassle and without assigning undue registration fees. They have a great selection and a decent show room. I will say I received quite a few calls and texts the next day from other salespeople trying to sell me the car I had already bought. They stopped immediately and apologized once I responded about the purchase.

    Compré mi carro ayer ,Emmanuel fue el encargo de asistirme ,fue muy amable y me ayudó con todo....

    Two keys were not provided

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    Review Highlights - Autos Of Dallas

    I even met the manager name TL Ricks who was also very helpful and knowledgeable in regards to the Mercedes.

    Mentioned in 31 reviews

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    CarMax

    CarMax

    (215 reviews)

    THIS IS THE PLACE TO COME if you want to sell your car for a good price without getting the run…read morearound. Long story short I found a car at a different dealership that was hard to find, they were a bit stiff and offered me below value what KBB said I could get for my great condition low mileage car with premium package. The dealer where I was getting the car I wanted (I'll just say it - Audi Plano!?#$% Avoid them at all costs if you want a FAIR deal) they offered me a RIDICULOUSLY below average amount - what KBB suggested. I walked out frustrated and tired physically and mentally. Thank God I noticed Carmax nearby and thought Why Not? I walked in, there was very much a dmv feel to it Lots of people, sitting everywhere, lot's of traffic in and out. There was a monitor with peoples names/appointment times at the front desk. I thought, wow how am I going to get an appraisal on a weekend with all these people? When it was my turn the guy was very nice and said no problem, we can do that for you and he re-directed me to the business window which was nearby. I was still skeptical and cranky given what I had been through at another dealership. Business desk had a lot going on too, but they seemed to be in good spirits with each other and the people who approached them! Complete opposite from previous dealer. I was greeted by Micah (sp?) who was seemed relaxed despite the busyness, she told me how appraisals worked in a matter of fact way, when I hesitantly asked how long all this would take, she quickly said it should be no more than 30 mins with a confident smile. I was still skeptical but refused to give away my car for the measly amount the other dealer offered me. Well, I went to the bathroom, people watched and yeah about 30 mins later, she came back with my appraisal quote! way more than MORE than what the stingy dealer down the street was offering me and ABOVE KBB !! If I didn't want the other car so bad at A/P, I would've gladly told them to touch grass! But unfortunately they had what I needed. I would have felt much better to have bought from Carmax, everyone I encountered there was friendly, professional and got things done in a great amount of time! I want to thank Micah again for being so patient with me and explaining things while I was under great personal stress and timelines as well (death in the family, trade in car papers expiring etc). I sold my beloved car to Carmax in Plano, had a GREAT experience from beginning to end and wanted to let them know I appreciate them being a positive part in such a stressful weekend for me. Thanks again!!!! (SH)

    What an easy and great experience to sell my old car. Went on line saw how much they would offer…read moreset up an appointment and less than 30 minutes later walked out with a check. Staff all friendly and respectful. Large clean show room. This was easy the price they gave me fair.

    Hi Line Motors - Lack integrity-

    Hi Line Motors

    (70 reviews)

    I had a very very good experience here looking for a new car. Unfortunately, it wasn't quite the…read moreone I was looking for. However, the saleslady that helped me was the sweetest most genuinely kind soul I have met in a long time. I was there quite a long time just bc we hit it off & had a lovely conversation. "Thank you again for your time! It was lovely meeting you! I really enjoyed our conversation! And yes, you def have some beautiful luxury cars!" XOXO Highly recommend.

    I recently purchased a 2020 Mercedes-Benz CLA 250 from this dealership, and my experience has been…read moreextremely disappointing. The vehicle was sold to me with locking lug nuts, but I was never provided the wheel lock key. Shortly after purchasing the car, I hit a pothole and got a flat tire -- only to find out I couldn't even remove the wheel due to the missing key. This created a serious safety issue and left me stuck. When I contacted the dealership, multiple employees acknowledged that the key was not provided. However, instead of offering a solution, I was given the runaround and even told that they have sold multiple vehicles like this before and that it was somehow my responsibility to catch it during a "pre-sale inspection." As a customer, I should not be responsible for identifying missing essential equipment -- especially something that prevents basic maintenance and impacts safety. The lack of accountability and refusal to resolve a clear oversight is unacceptable. I am now having to pay out of pocket to fix an issue that should have been addressed before the vehicle was sold. Buyers beware -- make sure you thoroughly inspect everything, because this dealership does not take responsibility for missing items or customer safety concerns after the sale. Update they finally paid for the wheel lock today and requested me to remove the review.

    Autos Of Dallas - car_dealers - Updated May 2026

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