Cancel

    Search

    Longo Toyota of Prosper

    3.9 (171 reviews)
    Open 8:30 am - 8:30 pm
    Updated 1 month ago

    Request a quote

    Response time

    4 hours

    Response rate

    100%

    Services - Longo Toyota of Prosper

    Auto brake repair

    Auto engine repair

    Longo Toyota of Prosper Photos

    You might also consider

    Recommended Reviews - Longo Toyota of Prosper

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Buying my teenager his first car
    Corey G.

    This dealership is hands down one of the best. Ask for Tony Bailey and he'll get you sorted out with what you need. No high pressure sales and very patient. We've bought 3 cars here over the last 4 years. My wife and I keep coming back because the customer service is so excellent. Service department is amazing as well. Trustworthy and honest. For a while they were sending videos of what they find on your car so you can decide what work you want to have done. They recently stopped, but I'm hoping they bring that back. It was a nice touch. But if you are looking for a car, used or new, definitely worth stopping in to see what they have. Great job all around Longo team!

    LONGO TOYOTA of PROSPER!               Me, David and Mike
    Raul F.

    I had the best experience purchasing my brand new 2025 TOYOTA TRD OFFROAD IFORCEMAX 4RUNNER ! From the moment I arrived at Longo Toyota of Prosper, I was greeted by David Maldonado, who immediately made me feel welcomed and valued. His professionalism, knowledge, and friendly demeanor made the entire car-buying process smooth and enjoyable--from getting my current vehicle appraised to the final signing of my new 4Runner. David took the time to answer all my questions, ensured I understood every step, and went above and beyond in explaining all the features of the 4Runner, making sure I drove away confident and happy with my purchase. In the midst of the buying process, David teamed up with an awesome department manager, Mike Langford, who also went above and beyond to make the numbers make sense. He patiently answered all my questions and worked hard to ensure I was comfortable and informed every step of the way. It was such a great experience working with both gentlemen that I came back the very next day with my spouse--and we made another great trade and purchase! Two new cars in two days! David and Mike were an absolute pleasure to work with. If you or anyone you know is in the market for a new or pre-owned vehicle, I highly recommend visiting Longo Toyota of Prosper and asking for David and Mike. I'm confident that anyone on their team will go above and beyond to meet your car-buying needs!

    Lawrence Caudillo business card !

    I went into Toyota of Prosper for a routine oil change and had an excellent experience thanks to Lawrence Caudillo. From start to finish, he was professional, knowledgeable, and made the whole process quick and stress-free. Lawrence's attention to detail and customer service really stood out. If you're heading to Toyota of Prosper, I highly recommend asking for Lawrence--he truly goes above and beyond!

    See all

    4 months ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Lee H.
    4
    78
    29

    8 months ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    28 days ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Pam K.
    0
    45
    6

    7 months ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of C M.
    0
    43
    0

    2 months ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J H.
    0
    3
    0

    1 month ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alex L.
    1
    41
    40

    9 months ago

    Everyone is so nice here! Laurence has been taking care of us lately and explains everything so well.

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 1
    Thanks 0
    Love this 2
    Oh no 0

    1 year ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Bev B.
    0
    15
    9

    1 year ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 1

    1 year ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 months ago

    Great experience! Ask for Tony - he is a pleasure to work with! He was very patient and knowledgeable.

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 months ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Anna H.
    901
    4
    0

    1 year ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kyla S.
    0
    32
    14

    2 years ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 1
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    1 year ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Kary L.

    Kary L.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 5

    Ask the Community - Longo Toyota of Prosper

    Review Highlights - Longo Toyota of Prosper

    Once I was ready, I walked to the front door and was greeted by David Maldonado.

    Mentioned in 15 reviews

    Read more highlights

    You might also consider

    Prosper Ford

    Prosper Ford

    2.2
    (117 reviews)

    I bought a Ford Lightning from Prosper Ford on Dec 2024. I received a great deal. I also took the…read moretruck for a recall and my son's truck for maintenance and so far, service has been great. The guys at the service department are courteous and have good communication, which is very important to me. I would recommend this dealership. I live in McKinney and greatly prefer it to others that are closer.

    I tried to purchase a used F-150 for my son advertised as a Manager's Special for 34,399 ..The…read moresales consultant was very kind and we also discussed the possibility of me purchasing another Ford in the coming months--a Raptor R. Unfortunately, the sales manager Jesus, got irritated at me, because how I dare and ask to check with the Edwin Rivera, the GM, since I've seen his advertisement in FB, would absolutely not agree to an out-the-door price of 35K and was firm at 39,344K...the advertising said 34K!! Because of that, the dealership lost a deal over 4K as well as a potential long-term customer who was considering a future Raptor R purchase for my self. I remember when this dealership was being built and had high hopes that it would become a great dealership for our town. I even have a photo here with my 2019 GT350. I finally had a day off and came in hoping to buy a truck for my kid, which plays football for our local HS expecting this to be the best dealership in town. In today's economy, pricing and customer service matter more than ever. It is disappointing, I had such high hopes and as a business owner myself I'm not sure how the company can afford incompetent management, who don't care to loose business, for 4K... I wanted to support a local business in our growing town..Never again!!

    Shottenkirk Toyota

    Shottenkirk Toyota

    1.3
    (4 reviews)

    Seemed sleazy, didn't buy from them. Went a few times, had exact trucks I wanted to look at…read more Sales guy would go talk to someone and pull up in a similar truck based on "manager idea". Had to go find the trucks on the lot myself to have them pull the keys. Had to wait a LONG time for the salesman to even pull up in the wrong truck. Coffee machine didn't work, Music is blasting and no one was in the lobby. Gimmick giant gong in the new and used sides. Numbers were off and protection plan was only good for 6 months no matter what vehicle or mileage.

    The experience with Shottenkirk's finance team reminded me how much I hate the experience of buying…read morea new car. I was shown three options for monthly payments depending on the level of my warranty by London Crawford I chose the lowest number stating that I didn't want any extra warranties. The payment seemed higher than I thought it would be, but I made the mistake of trusting the people I was working with. I was also not given copies of any of my paperwork. London let me know that it would be emailed to me - It never was. Ten days later I set up my auto draft payments with my lender, and I noticed that my loan balance was almost $8,000 higher than what I expected. I called the dealership multiple times, and never would get a call back. I went to Shottenkirk, and spoke to London who informed me that I had purchased a $5,995 extended warranty and $1,500 in Gap insurance. I let him know that I never agreed to those, but he gave me the paperwork where it was buried in the small print. He said that I could cancel these, but my payment amount wouldn't change. My loan would just be paid off sooner. If my payments were too high, all l I had to do was call the lender and let him know that I wanted to refinance, and they would change my payments (we all know it isn't that simple). I was so upset I forgot to get copies of that paperwork. More messages were not responded to, so I went back up where I was told that coincidentally my cancellation had just been approved, and I needed to sign new cancellation agreements (four days before my 30 day cancellation window closed). It took another month for Shottenkirk to transfer the funds and get my loan balance correct.

    Kia of Frisco

    Kia of Frisco

    2.2
    (109 reviews)

    My 5 stars isn't because of a car I purchased from here but the outstanding customer service…read morereceived from one of their car dealers named Blake. From my understanding he is quite new to the company but extremely professional and patient! While we didn't decide to go with the vehicle we were interested in, I'd highly recommend seeking him out when you want to make a purchase there! Our choice to not purchase the vehicle was solely due to simply finding a car that best suited our needs. Thanks Blake!

    1 Star I have had…read moreone of the worst experiences I have ever had at a Kia dealership. My entire experience has been filled with poor communication, delays, and repeated inconveniences caused by the dealership. I initially brought my vehicle in for service and had an appointment. I was told they could not properly look at it unless I left it there for an entire week. I was unable to do that, so I asked when I could return. I was told I would not need another appointment and could bring it back whenever I was ready. A few days later, my vehicle stopped working and had to be towed to the dealership on a Sunday night. I called early Monday morning to explain why it was there and tried multiple times to reach someone in the service department. Despite several calls and messages requesting a callback, I could not get in contact with anyone. Because I had no transportation, I had to Uber to the dealership. Once there, the staff, including Mario in the service department, acted as though they had no idea why my vehicle was there. My voicemails and callback requests had apparently not been addressed. When I explained the issues with my vehicle, Mario was dismissive and nonchalant. I was told my vehicle would be looked at by Thursday. Thursday came and went, then Tuesday, and then Thursday of the following week. My vehicle sat at the front of the dealership for approximately 10 days without being touched or moved. After I filed a complaint with Kia Corporate, it took approximately 30 minutes for my vehicle to finally be moved and addressed--after I had been asking for someone to look at it for 10 days. When I went to pick up my vehicle, Alicia provided a discount on the service charge, which I appreciated. However, I was then informed that the dealership had LOST MY KEY. Because of their negligence, they had to create and program a new key. I was told this would take about an hour total. I specifically asked if that estimate was accurate because I had somewhere to be, and I was told yes. It did not take an hour. It took approximately THREE HOURS. I eventually requested help getting home and was provided an Uber. I arrived around 11 AM and did not receive a message that my vehicle was ready until 3 PM. What should have been a simple pickup became another hours-long ordeal. I was told someone would follow up to ensure I was satisfied and that I would receive complimentary services because of the inconvenience. Neither happened. To make matters worse, I STILL have to bring my vehicle back because the dealership did not properly complete the work or double-check everything before returning it to me. My vehicle's beep no longer works when I lock it, and I am also missing a panel that exposes wires and plug-in areas. A corporate complaint was filed, and I contacted Kia Corporate again after discovering these additional issues. I explained that I no longer trusted this dealership to work on my vehicle and asked if I could take it to a different Kia dealership. I was told I could, but I may have to pay another diagnostic fee--even though I am having to return to a dealership because of issues that occurred while my vehicle was in Kia's care. I also have concerns about Kia's AI systems. I was required to complete an extensive questionnaire about my vehicle and its issues, only to be told at the dealership that the staff either do not or rarely review that information. If the information is not being used, what is the point of requiring customers to complete it? I experienced the same frustration with Kia Corporate's AI system. I was asked to enter my case number, only for the representative to ask me for the same case number again. What was the point of asking for it in the first place? Overall, I am extremely disappointed. I have lost trust in this dealership and in Kia as a brand. I will not be purchasing another Kia, and I would have a very difficult time recommending Kia to my friends or family after this experience. Customers should not have to repeatedly chase a dealership for basic service, file corporate complaints to get their vehicle addressed, deal with a lost key, wait hours longer than promised, and then discover additional issues after getting their vehicle back. This entire experience has been unacceptable. Kia needs to seriously address the communication and service failures that led to this situation.

    Frisco Chrysler Dodge Jeep Ram

    Frisco Chrysler Dodge Jeep Ram

    2.0
    (436 reviews)

    I drove in from Houston to purchase a Honda Pilot specifically from Codie because my experience…read morewith him from the beginning was valuable. I had been going between this dealership and a closer dealership regarding the same vehicle. There were very specific requirements I needed to have met but ultimately chose this one year older Honda from Codie based solely off my interaction with him. From the beginning, he made me feel like my business with him was valuable and as a woman, I feel that is a great thing since most of the time I enter places like this, I'm treated as if I am uneducated. Secondly, he remained transparent with every step of the way, including pricing, negotiation and finally to signing the papers. I had expressed to him how far I would be traveling and he stayed in contact with me throughout my entire dealing with him. He was never pushy, disrespectful, difficult to work with to get where I needed to be and just truly made the experience so easy. I highly recommend this location for assistance with vehicle purchasing. We got there at 8:45pm, everyone there was exhausted and staying past their shifts to help customers get things done and into their vehicles. Kareem in finance made signing everything and putting my deposit down so easy. He knew how far we travelled and we had a toddler who was overtired and even though Kareem was also tired, his attitude and conversation were so enjoyable. I did get the warranty and will be taking the vehicle to be checked thoroughly but I am not anticipating any major costs. This is a 2017 so I am aware there may be need for some mechanical fixes. Overall, I am glad I made the trip to do business here.

    I hate to leave a negative review, but people deserve to know about my experience…read more I purchased a Certified Wagoneer, and less than three weeks later the oil change light came on. Shortly after that, the check engine light came on because the vehicle had an aftermarket air filter that didn't fit properly, causing engine issues. You would think something like that would have been caught and corrected during a certified inspection. I ended up spending over $200 out of pocket to replace the air filter and resolve the issue. On top of that, I still haven't received my inspection sticker. Buying a certified vehicle is supposed to provide peace of mind. Unfortunately, that hasn't been my experience. I can't recommend buying from this dealership based on how this purchase has been handled.

    Platinum Ford North

    Platinum Ford North

    1.7
    (7 reviews)

    I am giving two stars for the gentleman who actually helped me with the purchase of the car, but it…read morehas been all down hill from there. That is me being generous. Financing straight lied to our face and that was my fault for trusting them. After I left thrilled with my new vehicle I noticed the tint was messed up. I called and they said to bring it in so I did. They re-tented it and it looked like trash so I brought it back and they did it again. This time it had bubbles in it and the tent was scratched and came back with a dent and missing paint in the door jam. He said he wanted me to leave it for a week for the windows to cure and they would fix the door jam. So I did and one week turned into over two weeks. Mind you no rental car was offered and I was still very nice about everything. Got it back today and the tint has dirt in it. And the fix on the door jam looks like my 9 year old did it. I called and Chris informed me they didn't have proof that the door jam was their fault so they fixed it to the best of their ability. I would have rather him said we will fix it but it will look like shit. I just bought this vehicle brand new of the showroom floor with 5 miles on form your dealership, I could have drove 30 min down the road and bought it cheaper but I trusted them. Because I purchased my last vehicle from them with no issues. But never ever again. I gave chance, after chance after chance and listened to the excuses about how bad their tent guy was awful or called in or sick and it was a third party but they where going to get someone new. I drove to the dealership 5 times left my car for 21 days to be told that's the best we can do. Not even the valet would get his windows tented their he told me. If that's the best y'all then I would steer clear. Wish I could find the pictures of the tent. Also when fixing it you can clearly see it is now dented in more on the door line.

    They had a listing for a 2018 Mazda CX5. We called and they said we should come take a look - it…read morewould be a 45 min drive to get there. We reached out when we were on our way (same day) and our salesperson (Charlie) said to ask for Antonio, as he has to step out. When we arrived, we sat down with Antonio, who immediately started asked what other cars we might be interested in. After we told him we were just interested in the Mazda, he said he would go bring it around. After some time, a manager (Zack) came by and said he was here to help if needed and that they would be pulling the car up for us to look at. 10-15 minutes later, Antonio pulls up with a Mitsubishi (which he had already touted and I had already said I was uninterested). He proceeded to talk it up and after a quick look, we said no thanks - we'd like to see the Mazda. So he went back inside and after 10+ more minutes and what appeared to be a staff meeting was happening behind glass, Antonio came back out and said "Good News Bad News - the Mazda just sold, to one of our employees. But we found a Toyota Venza at a sister dealership (hours away) they could have here for us to see tomorrow." After telling him we weren't interested and frustrated we came a long way for this, Zach returned to apologize and asked what else we would be interested in. WHAT!?!?!? Unbelievable...How about a $25 gift card to cover our gas each way and our 2.5 wasted hours. In hindsight, Antonio knew when we walked in that the car wasn't available. Why didn't they call us or be up front when we walked in??? Such disrespectful and unprofessional business practices ...or just poor customer service - reflecting poor management and leadership. Really frustrated they sold the car out from under us - to an employee...but I guess it's first come first serve...however, they didn't have to lose a future customer, but this type of disrespectful and unprofessional behavior certainly did the trick. If you are considering visiting this dealership, proceed with caution - regardless of what model or deal they say they have.

    Longo Toyota of Prosper - car_dealers - Updated August 2026

    Loading...
    Loading...
    Loading...