First of all, the address is bad. It is actually across the street by Burlington and Rite Aid. We…read morethought our Connect Card expired because the back said replace them every 4 years on your birthday. Apparently, that has changed, and our cards would have been good until 4 years until the issue date. Lindsay thought she couldn't renew them but noticed we are from Ohio, and an exception was made. Good, fast, easy service, so we are good to go. It is much easier to use public transport in Pittsburgh, where the roads are screwy. But do take note that the business is actually across the street. I don't know why they say Library Station when both the Port Authority website and the Yelp map clearly show downtown.

I needed to go downtown for a meeting, and I decided instead of paying about $20 for parking and a…read morefew bucks for gas that I would ride the T and pay $5.50 for the trip. Library is convenient to me, and they have a nice large parking lot. And it has the advantage of being the end of the line which pretty much guarantees choice of seat.

Just when I thought the Access drivers couldn't get any more INCOMPETENT, I was proved wrong today!…read moreI am a patient at LIBERTY DIALYSIS on BANKSVILLE ROAD. After spending 3 1/2 hours on a dialysis machine, my husband tries to get me home as quickly as possible, because I feel dizzy and nauseous. A driver from First Transit Access #5934 decides to illegally park on one side of the circular drive in front of Liberty Dialysis and blocks my husband in. There is already another van picking up a patient on the other side of the circular drive. None of the First Transit Access patients were ready, so the driver is just sitting there keeping my husband and i from leaving the clinic. After waiting 15 minutes, the driver proceeds to load 3 dialysis patients into his vehicle. I got out of our car and asked him if he would kindly move his vehicle 5 feet, so we could get out, since I was not feeling well. I was taken back by his insensitive remark. He told me that he was not able to move, and then he proceeded to tell me that the circular drive was only for Access drivers. I have never heard of anything so stupid in my life! Where do they get these uneducated, heartless drivers at? Dialysis patients use many different forms of transportation...............family members, cabs, Uber, Access, and Lift. The builders of the Liberty Dialysis certainly did not put in the circular drive FOR ACCESS DRIVERS ONLY! What this driver did was illegal! HE WAS BLOCKING ACCESS IN AND OUT OF A MEDICAL FACILITY! They have emergencies all the time at the clinic, and patients need the medical attention of paramedics. The entire parking area was empty, so this driver could have parked his vehicle in several other places that were just as close without blocking other drivers from leaving. When the circular drive is full, as it was today, you simply park somewhere else in the empty parking lot. You don't park at the entrance or exit of the circular drive, blocking in sick patients that are trying to get home quickly. I am certainly going to report this illegal action with the PA Department of Health. First Transit Access needs to start fully vetting their drivers to ensure that they are competent to drive vulnerable patients to and from dialysis!

I'll start off by saying that 95% of the drivers for this company and Bethel access are wonderful…read moremen and women! That are overworked underpaid and they force these individuals to work 60 -70 hours a week with no overtime pay, only 1 day off!! You don't have a decision in the matter! As far as being a passenger and getting access transportation it is horrible They are so understaffed that unless you have an emergency doctor's appointment or have to go to a program that's the only access you can get We have been told multiple times they cannot transport us to an outing or any place other than that! They give you a time to pick you up let's say 1pm,for your appointment at 145, They will be super early when you're not even ready to leave to go and then they're out there waiting on you and they only have to wait 5 minutes and then they leave! However I have had someone wonderful men that have gave us a longer to get ready!! Or they're so late and then We have to go pick up someone else in the opposite direction come back our direction to go where we're supposed to go! By this time we're late for our appointment we've been on the bus an hour longer than we should have to be on and we're frustrated the driver's frustrated and it makes for a very unsafe environment!!! These drivers are so tired they're making stupid mistakes that they normally wouldn't make and you can't even be upset with them because we know how overworked they are!! When you call in to report anything they don't care nothing's done and they lie! DO NOT GO WORK THERE! AND IF YOU HAVE A CHOICE of CHOOSING ANOTHER TRANSPORTATION SERVICE CHOOSE A DIFFERENT COMPANY!!! THEY CLASSIFY THEIR DRIVERS AS TAXI DRIVERS AND NOT PARATRANSPORT DRIVERS SO THEY DO NOT HAVE TO PAY THEM TIME AND A HALF AFTER 40hrs.. So these men and women are working 60 to 70 hours a week for pennies!!!

It was easy to book a last minute early morning pickup. Tony was responsive, and professional. He…read moregave me the name and number of my driver as soon as my reservation was confirmed. My driver Mike was very accommodating, communicated timely and kind. I appreciated his no nonsense style. He got me to the airport in the time frame I requested. The vehicle was squeaky clean and comfortable. I would definitely use them again and highly recommend their service if you are looking for a reliable, clean and professional experience to and from the airport.

I used Tony Williams Car Service for a big family trip in June 2026. A car picked 3 of us up and a…read morevan/bus picked up 12 others. They were excellent in communicating with us. Our return flight did not get in until after midnight. They were there at this late hour to take us all home. The drivers were all friendly and dependable.

I worked with Nick to arrange a roundtrip transport and he was very professional and responded…read morepromptly to my inquiries. Mike was our driver and he was great and very patient with our day-long journey. The whole experience with Integrity Transportation was wonderful.

Another way overdue review for Integrity Transportation. This time, going back to Pittsburgh from…read moreClearfield, Mike was my driver. Once again, the trip couldn't have been more pleasant. Mike was professional, on time (actually a tad early) reliable and friendly. Nick, like before, provided excellent service. Only once did I have to leave a message, and he called me back promptly. With the fantastic service Nick, Troy and Mike provided, they really deserve more than 5 stars. The stress of traveling just melts away with Integrity. They are an excellent choice.

I have been using the Pittsburgh Black Car for my airport commute in the past two years. Daniel was…read morealways on time (in fact always earlier than expected), which gave me peace of mind. Probably because I am an old customer now. Sometimes I am booking last-minute travels or have to change pick up time due to flight cancellations/changes/delays, but Daniel has always tried his best to accommodate. His car is clean and comfy. Daniel is also a good and professional driver. I also appreciate he doesn't ask any questions. If you want to vent your frustration with United Airlines, he would listen. As a solo woman traveler who frequents the airport and sometimes has to travel at unusual hours, I know I can always feel safe and comfortable in Daniel's car.

Punctual and consistent. Reasonable prices and great looking cars. Highly recommend. .........read more

I booked a ride to the Pittsburgh Airport from Indiana, PA. They confirmed my reservation and…read morefollowed up later to re-confirm. My driver Art was courteous, friendly, and arrived early. Safe driver in Pittsburgh traffic, I had no worries about the trip. I will use this service again, highly recommend.

I had the pleasure of utilizing Wright Transportation for a friends night out. Mark is awesome!…read moreAmazing guy and extremely professional. The fleet is high end/top notch. If you're looking for transportation services, don't hesitate to book Wright Transportation. Five star service all around.

We had an amazing night celebrating my folks 60th anniversary. Ron happened to be in town and did…read morethe actual driving. Super good guy. Took pics for us and with us. Did the escorting of my parents to the van. Could not have been easier to work with. Highly recommend!!!

Driver was late to arrive by about 15 minutes claiming he got lost on the way. The cooler and ice…read moreprovided was completely melted. Driver, Chaz, switched out with his brother half way through our time claiming he had an "emergency". We were not told if his brother worked for the company or not or even knew how to drive a large van. When his brother came to get us he said they had just switched so Chaz could drive a different group of people somewhere. The van also reeked of smoke when he came to pick us up from our location. Both Chaz and his brother seemed to have a hard time controlling the van which made it scary for all involved. All the owner offered us was a $200 credit to book with them again. The driver and the company have been incredibly unprofessional. I would stay away from them at all costs.

Z-Trip Pittsburgh is horrible. I called and got an automated service. That was okay. I got a…read moretext update and I clicked the link. No pick up? I did not know what that meant so I tried to call. All automated and hung up on me. By then it had been 30 Minutes. Heading to the airport you do not want to see No pick up. Ended up using Lyft who was awesome. I liked yellow cab in the past but ztrip was not for me. No customer service to talk to a person maybe the new thing but this was horrible.

We arranged for a wheelchair van to pick up my Mom after a sleep study. They confirmed the…read morereservation the day before. Then they cancelled our ride the next morning. We were stranded.

A representative from their office terminated the call without courtesy or explanation. Such…read moreconduct falls well below the standard expected of a luxury transportation provider. I would not recommend their services.

We were referred to this car service by another car service because Regency would be able to better…read moreaccommodate our group. Let me just start by saying, five stars are not enough stars. Leann took my call and provided excellent service from start to finish. She worked with me to determine the best vehicle for our 19-person group, obtained all the pertinent information for the pick up, drop off and return, and also provided a special accommodation for one of our guests with a mobility issue. This was an important group for our institution and in reading her notes on the order, it was clear that she was taking the lead to make sure they were treated on her end with the importance that I requested. She went out of her way to make sure our guests had beverages and assigned a terrific driver to bring everything together. Leann also kept in close contact with me throughout the day, letting me know when the group arrived, got on their way, etc. If you ever have transportation needs in Pittsburgh, I have no hesitation whatsoever in recommending this company. It's a really great (and unfortunately increasingly rare) thing to find people who are good at what they do and enjoy doing it. Regency is definitely one of those companies.