Advance Air recently worked on our a/c, contracted to replace air handler and condenser. There are…read moresome significant problems with the installation and they have not called us back to resolve them notwithstanding repeated calls. Very surprising and disappointing. Would not recommend them at this time.

My furnace died in the middle of the day, and shortly thereafter they made it out to my home to…read moresave my freezing butt. I highly recommend them!

I sent a request thru Angie's List. Bob was the first one to…read morecall me and send me an email. He gave me the best price and the best customer service experience I have seen. He serviced the furnace and fixed a part that was leaking carbon monoxide thru a tiny hole in the furnace. He did not charge for the part or for labor. He fixed it because he said it was the right thing to do. Wow! Beyond impressed.If you are looking for someone to service your furnace or air conditioning unit, I think this company is amazing.

Our ac went out on the hottest day of the year, I called these guys up and they sent a technician…read moreout. I had an uneasy feeling about these guys right out of the gate, even the initial phone call didn't go well. Then I come to find out the technician called the wrong number to verify the appointment. That Sinking Feeling amped up when the technician told me he's been doing this since December. Long story short, the technician kept telling me that this part went bad, and that part went bad,and with each part my estimate was going up $500. After about four hours the estimate was at $1,500 and he still didn't figure out exactly what was wrong with the unit,and now he was calling for reinforcements. That's when I told him he needed to leave, I have a friend who used to work in the field, he came over and had the air conditioner running within 20 minutes,granted, he did have to go and buy a new motor which he installed and one or two other small parts. My part bill was about $250. It's a shame that they send these guys out with little or no experience to try to diagnose a problem,and then the company feels the need to bilk their customers. Never again!

the weather has stalled the repair . however at this point I feel they do not have enough…read moreelectrians to offer a good service for a generator. My neighbor is monitoring my experience if they keep stalling me they will lose two possible accounts. My impression Too many services not enough professionals. The first time an electrician came out he did not have a pressure gage. My generator gave off a message rpm senesor not functioning. I will change my review if RPM ultimately sends an electrician and makes the repair. My neighbor.will also be informed. We both will then use RPM for yearly maintenance service.

The service is great and has kept 2 units working that includes going up on a roof in all weather;…read moreand cleaned filters that are often full of feathers from our 124 birds.

Phillips installed a new furnace for us and we are extremely happy! From beginning to end,…read moreeverything went smoothly. The owner, Pat, came out to give us an inspection and quote for the furnace. I never felt pressured to buy and she explained the whole process in detail. Pat was very professional, yet easy to talk to! Phillips also serviced my sister's furnace and again, the technician explained it all in easy to understand detail! We were referred to Phillips by our neighbors and we will do the same! Highly recommended!!!

We are happy repeat customers of Phillips Heating and Cooling. Been in our house for over 30 years…read moreand have used them twice for furnaces and once for AC. We went with our second American Standard furnace this fall. Never had an issue with the first furnace but at 19 years old... we chose to swap out to a newer unit sooner than later. Phillips Heating and Cooling - Honest. Reliable. CLEAN. Very fairly priced. Show up on time. Pat is great. She listens. Pat knows your local village codes. She gives you options on different HVAC systems, all depending on cost and what your house needs. From quote to permit to installation to final switch on, our new furnace is great. I would highly recommend this locally owned family business. THANKS, PHILLIPS!!!!

Our furnace was acting up on a Friday afternoon. I called Apex and they responded within an hour…read more Dave came over and identified the problem. He didn't have the right part but was able to put a "band aid" on the issue so we would have heat that night. He came back the next day, replaced the band aid with the correct sized part, cleaned our furnace, and advised us about other parts that might need replacing in the future so we could be prepared. No sales pitch, just great service! I wish I had known about Apex when we moved in 25 years ago. Highly recommended!

Saw a review for this company on a local moms' Facebook group. Two days later, the weather changed…read moreand the temperature and humidity soared - and naturally, our AC didn't work! This was the Sunday of Memorial Day weekend. We suffered through one day but decided to call Monday to at least leave a message. What a surprise to get a real live person. He was very apologetic that he couldn't come that same day - he WAS working, but fully booked. So we took an appointment for the next day. Wayne arrived earlier than expected, identified the problem as a faulty thermostat. He didn't have the kind we wanted on his truck, but said his partner was at the store buying parts. So, they bought a new thermostat, returned a couple of hours later to install, and we were cool as could be. Wonderful customer service and a very reasonable price. Highly recommend!

The official e manager was unreliable did nog know what she was doing and wanted to charge me more…read morethan it should've cost to repair the air conditioning

i don't think they know what they are doing. I've spent the entire summer without a fully…read morefunctioning AC unit (that they "fixed" last summer by the way). While they attempted to fix it in June, they did not correct the issue and continue to come out and not fix the issue. I should also say the communication is terrible and they have not shown up several times, shown up at times different than what was scheduled and also did not communicate the time needed to do the work in advance. I've had a technician come and say he sees the issue and another technician come back and say he can't find the issue. I hired a different company to come and check their work and their technician found Premier didn't identify the correct issue (motor issue), didn't adjust the pressures correctly, didn't properly install the part they "fixed," and left an important filter off the unit without replacing or mentioning that it was not replaced. This company just seems to be incompetent and I cannot recommend anyone hiring them.

at 2am my furnace was making Loud noises and I searched online for an emergency furnace repair…read morecompany. I saw epic and residential furnace repair so I sent a message out. I specifically told them I have a sick kid at home. nobody called me till the reception came in about 830am!! why do these companies say they are there For any emergencies but when u need them they don't respond??? Seriously ppl?? Companies just don't have any compassion for consumers anymore. They just want your money!!!!!

So, my AC went out this year. I was quoted by 2 companies around $3,000 to fix my broken AC, or,…read moreget a new unit for a little bit more. I decided to go with Epic Heating & Cooling because they were very knowledgeable and also a local family owned business. Darien was very helpful and made the whole process and installation go smoothly! I had a new furnace installed as well since the price wasn't too high to add that in, and then I don't have to worry about the AC or furnace for many years to come. I went with pretty standard models, nothing fancy, and they work great! They use good brands! I ended up picking their Bryant branded AC and furnace. My house is now cool and comfortable again! Thanks very much Epic Heating & Cooling!

Sometimes there are businesses that you wish you could give 6 stars to... MKDS is one of those…read morebusinesses. Outstanding level of service, fantastic follow-through, top-notch work. I'm a customer for life! During the summer, when my A/C started acting up, I gave Micah a call and he came right out. After trouble-shooting my issue he fixed the problem and we thought we were in the clear. Well, it turns out, fixing the one issue uncovered a few more (as it tends to happen). Micah was back on the job and had a stop-gap in place while he waited for new parts to come in. He was prompt, helpful, and responded quickly. He made sure we were not without A/C during some of the hottest weeks of the summer (not an exaggeration). Since this issue I had them inspect my furnace just before winter. This time someone other than Micah came out and was very friendly and honest. He answered every question I had with elaborate answers (which I really like) and finished up his work very quickly. MKDS is fantastic to work with and I would recommend them to anyone in need of HVAC services!

Mkds provided me with great service. They were in time and fixed my furnace issue at a very…read morereasonable price. I would definitely recommend them.