MAXWELL STREET RACING Ya gotta make a pit stop for polish sausage at this Portillo's Pickup in Joliet. Speed isn't just the goal here; it's integrated into the overall theme.  Most Portillo's have decor from a certain era (e.g. Glendale Heights features 30's prohibition, Elmhurst is a 1950's neon diner, Homewood has a 70's hippie vibe), but this location on Larkin Ave is all about NASCAR. The racing motif is fitting, as this Portillo's has a unique triple drive thru (yep, *3* lanes) to serve customers as quickly as possible.  Since there's no dining room, all business is done at a small pickup counter inside or via the drive thru.  Service has been zippy across a few visits. There are lots of great things on the menu, especially the beef 'n' cheddar croissant ($8), jumbo Chicago style dog ($5), and the iconic chocolate cake ($6).  Lemon cake is a seasonal fan favorite, and my wife absolutely loves their strawberry shortcake ($5).  Char burger w/cheese & bacon is underrated, too. As with the classic hot dog, their Maxwell Street polish ($6) comes on a steamed poppyseed bun with mustard.  It's seasoned to perfection and has a wonderful 'snap' to it. Grilled onions are piled on top, and for an added burst of flavor, I recommend adding sport peppers. On my last trip here, I ordered a cup of hot giardiniera to go with an Italian beef and instead got.....a cup of hot oil.  0% "giard", 100% tub o' spicy liquid.  I found this more amusing than upsetting, but it wasn't what I paid for, so I have to dock a star. * TL;DR * Put the pedal to the metal and hurry to your nearest Portillo's! The Maxwell Street (a.k.a. footlong polish sausage) is great for those with a hearty appetite, although you can't go wrong with anything on the menu.  Sign up for their rewards program and they'll give you a free large fry, plus a free piece of cake on your birthday. This location is lacking the interior charm of other Portillo's in the Chicagoland area, but if all you care about is getting tasty food relatively quickly, then consider this place victory lane. read more

See all

I've been looking for an excuse to come to this Portillo's forever since it opened. I assumed I had the perfect chance to visit after getting a free coupon for an Italian beef sandwich from a hockey game I went to months ago from a Portillo's promotion. Mind you that my card was valid until the end of 2026. The people at Portillo's were telling me that my card voucher was expired though it was not. The worst part was is that it took me 30 minutes just to get up to the lady to ask for my food too. Just to be the client and even get out of line in the end wasting my time that I won't get back. It's supposed to be a three-lane drive-thru and the traffic is more backed up than Interstate 55 heading towards Chicago just to be able to obtain your food anyways. After experiencing this, I will not be coming back to this Portillo's. If I do come back there better to be an area for me to walk in and order my food and not sit in the Drive-Thru the entire time. read more

Ordered the Italian Sausage sandwich with sweet peppers (extra $0.99), dipped. Also a chili dog, no cheese/EXTRA onions. Received ONE slice of a sweet pepper that was only long enough to cover ¼ of the sausage!! Chili dog had ZERO onions!! If you're going to charge extra for sweet peppers or hot peppers, at least make it worth the uncharted. VERY DISAPPOINTING!!! read more

The amount of beef put on my sandwich was like a subway roast beef. It was pathetic. I'm a life long portillos lover. You have people coming from all over the states to go to portillos. These franchise owners are cheap and ruining the name read more

Portillo's Pick Up Joliet - Regular beef - Burgers Near Me - Joliet, Illinois

Portillo's used to be awesome but really sucks nowadays. I asked for a Big Beef and I got gravy bread with 3 slices of beef on it. What a joke, not just this location but the last 3 I have been to this year. I will never be going back and I will tell everyone how much it sucks. I would have taken a picture but I was so upset this time I just through it out. You suck. read more

I have been here many times when it opens, ordered inside and wait. Only about a 5-10 min wait. The food has been good hot and tasty. I got the cheddar beef croissant, fries, onion rings, read more

Arrived in town late last night and was looking for something to eat so I ordered Portillos. I live in SoCal and have actually been to the Portillos in Orange County so I was familiar with the food. I opted for a Chicago dog and Italian beef. The Chicago dog was your usual Chicago dog but with all the relish and juice from the other toppings, the bun was pretty mushy by the time it arrived. My Italian beef with cheese wasn't very cheesy and the meat had no flavor. I will say that my food was ready fairly quick but unfortunately my uber eats driver got lost or something so my food wasn't as hot as it should've been on arrival. I can't speak on the restaurant itself since I didn't go in but I will say that it isn't the worst option for a late night snack. I'd be interested to try a different location to see if my experience is similar to this one. read more

Portillo's Pick Up Joliet - Chicago dog - Burgers Near Me - Joliet, Illinois

When I looked it up on Apple, this restaurant did not say pick up joint, just Portillo's hotdog. We were quite surprised it was a pick up only. We went ahead and ordered, and the girl was very nice, food was out in a reasonable time. However, the fries were already cold, and the onion rings were undercooked. Everyone seemed very nice, but we were disappointed in our sides. The cheeseburger was delicious, and my husband had the sausage with mustard and onions which he loved. Probably would not come back, but look for a full service location when we're in that area. read more

Slowest portillos service of any location 10 minute wait for them to make more hot dogs is unacceptable for a portillos

I'm literally in the drive thru line and it's pouring rain. There is employee taking order outside, which means I had to open my window so he could take my order, letting the rain soak my car seat and my pants. Tell me how this makes sense? As you look at the overhead roof to the drive thru line, it gives very little protection from the elements. Doesn't make much sense to me, but whatever. I feel bad for the employees standing out in this crap. read more

Absolute dogshit sorry not sorry. Hotdogs were not cooked enough and fries were worse than my college cafeteria. Definitely not worth your money read more

I signed up for the reward program only to find out that every time there is a free item for some reason its not available. The food is ok, not great and the problem is they play games with rewards. I wont be going back to portillos any time soon. read more

Service was very slow and I was not attended in the order arrived. I hope the food makes up for it

I always loved Portillo's and their complete menu. That is until Dick Portillo sold out to Big Corporate. Both food quality and service has suffered since. To make matters worse, I stopped by today to pick up one of their signature items - chili cheese dogs. Nope, didn't happen. I was told they hadn't made any chili today. Dick P, shame on you for selling out. read more

If you get anything else here besides the cake shakes, you're wasting your time and money. Not saying the food is absolute garbage but there are plenty of other places around the area that have similar options but are cheaper, has better food, and better service. read more

The Chicago combo bowl we ordered was $12 and was so tiny. It barely had food in it. What a disappointment. Do better, Portillos! Will not be eating here again. Too expensive for the amount of food. read more

Portillo's Pick Up Joliet - Chicago Combo Bowl - Burgers Near Me - Joliet, Illinois

Works Portillo's not good service second time there and my order is not complete ,slow service too

I just picked up 3 Italian Sausage Sandwiches. Where pain, with no peppers as advertised. $27 just plain bread

Ordered a hamburger and hot dog. Hot dog was the worst. Hamburger dried out. Wtf happened to Portillo's ??

They took very long to give me my food every rude employees. When I got home my beef was falling apart and I had specifically told them I wanted my Italian beef Dry and then I asked to add something on and they wanted me to go all the way around after I had been waiting for a long time already. read more

this is the kind of service they have... I ordered a Maxwell polish and when I got home and unwrapped it... it's not only a Chicago style polish (raw onions, tomatoes mustard and pickles ) it's totally burnt... charred black kind of burnt!!! This shouldn't have been served! I'd take the star away, that's how bad it is! read more

Spent 47.00 last nigh 1 beef sandwich meal, 1 hot dog and 2 salads for lunch today. My chopped salad did not have 1 piece of chicken in it. Called the restaurant of course the manager was not available. I was told I could be given a voucher thru email but needed my receipt. My receipt went in the trash the night before with our wrappings from our hot dog and beef. If I could take away that star I would. read more

The clown taking my order messed up what I wanted. Then when I finally got to the window. The guy bringing me my food dropped the food on the ground. They asked me to confirm my order and still screwed the order up after the remake. I demanded my money back and will not be visiting this location again read more

Didn't have to wait in line. Good thing. Ordering was fine. Had to wait for a long time in line for the food. I was told the BEEF & CHEDDAR ON A CROISSANT was taking a while. Long story short, when i got home the beef & cheddar on a croissant ended up being a beef on a hot dog bun. No cheese. I gave 3 stars for 2 reasons, 1) the employees were great and 2) my sandwich was what i ordered. read more

Their low score says a lot. I asked for no Mayo, they still added mayo. Here's the deal, it's a digital concept. You have to be right since most people are driving off. Especially that employees are getting $18 per hour at a start. This will be my last time I visit this location. I will also add, Portillo's isn't the same with customer service since it sold (90%). read more

You would think for being strictly a drive thru place that it would be a little faster service but no. Showed up at 3:00 on a week day with 3 cars ahead of me and it took almost a half hour to get my order. Avoid this location and visit a standard Portillo's restaurant instead. The food was sub par compared to any other Portillo's as well. Also, I found out they charge an extra 0.50 for grilled onions on a hot dog which I find ridiculous. read more

Stopped here just to get a slice of chocolate cake for my boyfriends birthday. The lady who took my order was super sweet and I told her it was for his birthday and portillos chocolate cake is his favorite and she gave me the slice free of charge and told me to wish him happy birthday for her. We live in Michigan but he traveled here for work and has been working 12 hour night shifts 7 days a week for a month straight so I drove over to see him on his birthday. We're staying in a hotel so I couldn't bake him anything or get him a full sized cake (cause there's no room for it), but her simple kindness really did make a little slice of cake so much more special:) thanks for making my day. read more

They food is nasty I got an Italian beef the meet was old and dry the fries were old never going back ever

Burgers are amazing. Perfect for an emotional day. Which was today. Took one star off because there was only one kid taking orders for all the cars. Seems kinda mean to the worker read more