This store is a rip off. Returning free shipping from Amazon ends up costing $9. No printed…read morelabel $4, item shifts in box $3 packing, oh, no tape $2

Rude and unfriendly staff. Worst experience I've ever had at this store. Maybe he was having a bad…read moreday, but not sure I'll go back. Plus I tried calling to ask a question, nobody answered and it said the voicemail was not set up.

Beware of A-1 Gene's Mail Box Service. I hired them to replace a damaged mail box at a rental…read moreproperty I own. I talked to Gene via telephone and when given choices of small, medium and large mailboxes decided on the medium size. He said they would be out the next day to replace it. They did come out the next day and replaced the box, but when I drove past the house the same day noticed that the mailbox was not a medium size but a small. I had left them a check to cover a medium mailbox installation. I called Gene and he told me they replaced the box with the same size mailbox but never offered to refund the difference in cost. I requested the difference in cost to be refunded to me. Reluctantly he agreed to do that (just $5.00!) Today I had to stop at the rental for another reason and examined the mailbox more closely. The top of the box was covered with scratches and the door was slightly dented. I call Gene to tell him how unhappy I was with the service and he told me I didn't have to do business with him and hung up. I suspect an inferior box was used because the home was a rental and he did not think I would notice. Wow! This is clearly a dishonest business.

A-1 Gene's Mail Box Service fixed my mailbox, however, the owner closed my front door behind him…read moreand locked me out of my house. They had to call a locksmith service for me and then took off as soon as they arrived. The locksmith charged me $250. When I called A-1 Gene's Mail Box Service to get the name of the company they called and let them how much I was charged, they didn't even offer to share in the cost even though they were responsible for the lockout.

This is a great spot for sending things and buying supplies. I have always had a good experience…read moreand find them to be reliable and professional. I was served quickly and had no issues. I can't speak to all of their resources but we did buy copy paper and it was rather cheap comparatively which is a nice value. I will use them in the future for sending items especially if we need them done quickly or with special considerations.

July 3rd, 2026: RUDE, non- existent customer service from the person behind the counter - male with…read morethe long hair at around 4:45pm. We called to ask of a Notary would be there, was told "YES - until 7pm today" - by another male employee on the phone, not this person. We arrived at the Notary approx. 30 minutes later and said we please needed something Notarized. The person at the counter said "We have no Notary here on shift today. " I politely said "But I'm confused, I just called? They confirmed they'd be here until 7pm?" Your staff: "And I'M telling YOU there is no Notary on shift today" with the worst smart-@$$ voice and attitude - completely unnecessary. Even the woman behind us in line said she too had come for the Notary. She left with us angry agreeing that we needed Info but not the ridiculous attitude. Totally unprofessional. I'll drive out of my way to avoid this UPS for my needs. You need to talk to your staff about an attitude adjustment.

Stopped in to get a document notarized, and glad that it was a smooth experience. There was only…read moreone employee working and it was a bit busy, but she kept things moving as quickly as she could. We came in on a whim, so I was glad to find out no appointment was needed. Just a heads up, you do need to have a valid ID for anyone signing, which is standard but good to know ahead of time. The notarization fee was $10, which felt reasonable. The whole process was quick and straightforward once it was our turn. It's located in a strip mall with a parking lot, so parking was easy and convenient.

We come to this store for ship and returns. It's convenient for us because it's nearby. It's a hit…read moreor miss for this location, the service it depends who's helping you. We ask a question about notary and the line, the lady who's working the front was rude and not polite at all.

I was working a tradeshow and had all of my booth materials sent here. The staff was incredibly…read morepatient. One of the packages was missing. We figured it out and since it was picked up by the driver and didn't come till later that afternoon, one of the employees walked my package over to my hotel for me, which was incredibly generous of them and extremely helpful. Thank you so much. We will continue to use UPS as our preferred shipping option.

Prompt friendly service. They help me to make sound choices for my finances & provide options.read more

Okay, it is ALWAYS hit or miss here. This USPS is consistently inconsistent with the experience you…read morewill have. I have been here in the past few years and it will take a very long time to mail a package with one person working. They seem to never be able to find packages, even if you just got the slip in the mail. I have had a package get lost, then when I called they said they had it, went in a couple hours later and it was no longer there? Kinda bizarre. I did have the opportunity to go this week, there was a very long line extended past the doors you walk in to. However, there were three people working, all were pleasant. I got my mail taken care of and out of there in about 15 minutes.

Worst Post Office in the city and since I cannot change my post office I had to get a PO box at the…read morethe Beech Groove Post office just to make sure I received my mail. I wish I could give 0 stars!!!

I use this store for Amazon and other drop off shipping needs. I've never had a problem with any…read moreof the staff and can get in\out pretty quickly.

I have been coming to this location for the past year now and every single time I come in the…read moreemployees are so rude and very unhelpful. I try to avoid this location at all cost!! Go to the greenwood location off 135 if you are local to the area much friendlier staff and helpful environment!