I come in here quite a bit, i usually have an amazing lady who helps deal with my packages but…read moretoday (6/16/25) almost the entirety of the staff was incredibly rude and disrespectful, the lady with the short black hair glasses and tattoos on her arms, spoke to me in a very rude tone saying she never called for me after moving up in line by a step. and then when i said she was being rude she just raised her eyebrows and stormed off, Another girl and guy assuming the guy was the supervisor were bad mouthing another customer who was "Not patient enough". For their liking. The only kind person was the sweet asian lady who helped me with my package.

The person who helped me was very rude. She spoke rudely and seemed like she didn't want to work…read more She made me wait a long time for no reason, just because she was talking to another employee (not work-related).

I stopped by this post office to mail off my passport renewal documents, and the visit went very…read moresmoothly. The location was easy to access since it's a standalone building with its own parking lot. When I arrived, it wasn't busy, so it was simple to find where I needed to go. There were about three employees assisting customers, and the line moved quickly. The clerk who helped me was very friendly and even offered to review my documents to make sure everything was accurate before sending them off. Since I was mailing original, important documents, he also explained the different tracking options available, which I really appreciated, it gave me extra peace of mind. This was a quick and efficient experience with helpful service.

What an adventure I had at the Franklin post office meeting Wyatt Earp. Wyatt was extremely helpful…read moreand friendly. I appreciated his help.

I was donating my hair and needed to mail it out. I stopped at this post office on a Saturday as…read morethey are open later than others. The line was pretty long when I got inside, but I noticed they had many workers so it seemed like it was moving quickly. I noticed they sell cards, I never thought to buy a card at the post office. I waited about 15 minutes before I got to the front. The lady that helped me out was nice, and my transaction was really quick. I sent a package ground and it cost $7.55, she told me that was the cheapest. She pointed out on the receipt where I could track if the package was received, and a survey to fill out.

I called the Edgewood post office and a lady answers. I tell her that the postman who is not our…read moreregular drove by slowly and looked to see if I had a flag up, which I did and he kept on going. Waited a couple hours to see if he would come back, did not. I called the post office and I explain to the grumpy lady what happened and she informed me that they do not have to stop if they do not want to. I said yes mam they do as we are a business and our mail has to be sent to companies by certain dates. I called the 1800 number and they are now in the process of helping but that lady should be fired with an attitude like that as the 1800 customer service could not believe she said that.

As usual, FedEx does a great job. The smiling agent was professional and courteous, unlike working…read morewith the Gen Z children. There is ample parking, and the neighborhood is good.

Helen was so helpful sending out my package today. Customer service was on point!! Very sweet and…read morewas super quick and thorough! Was in and out in no time

Okay, it is ALWAYS hit or miss here. This USPS is consistently inconsistent with the experience you…read morewill have. I have been here in the past few years and it will take a very long time to mail a package with one person working. They seem to never be able to find packages, even if you just got the slip in the mail. I have had a package get lost, then when I called they said they had it, went in a couple hours later and it was no longer there? Kinda bizarre. I did have the opportunity to go this week, there was a very long line extended past the doors you walk in to. However, there were three people working, all were pleasant. I got my mail taken care of and out of there in about 15 minutes.

Worst Post Office in the city and since I cannot change my post office I had to get a PO box at the…read morethe Beech Groove Post office just to make sure I received my mail. I wish I could give 0 stars!!!

10/10 would recommend this location for any packages you want to send out. The staff is friendly…read moreand they always have a smile on their face when they greet you. We come to this location because they have great customer service and so the people that come in here are nice and friendly.

The employees are super friendly! They will answer all of your questions. The Postmaster is…read morewonderful, as is the Supervisor. Thank you Beech Grove Post Office employees!!!

They're always late with packages, letting them sit in here for days and even weeks. I'm waiting on…read morea package that was supposed to deliver June 1-4th and it's been stuck in Indianapolis for days with no new updates on the delivery date.

USPS indy distribution center claimed it improved back in August of 2025. Where are the…read moreimprovements? Here's to hoping I get a single package on time and not 2-7 days late. This placed needs to be audited.

Tammy was extremely nice to me! I've never had an experience like this at a post office. They're…read moreusually extremely rude and in a rush.. She was definitely fast but very nice sociable! I will be coming to this location for now on!

On January 16, 2026, I went into the post office to inquire about mailing my tax return, and the…read moreemployee who assisted me was extremely unpleasant. She was rude and practically yelling at me, as if I was an inconvenience or had somewhere better to be. I was simply asking a basic question, and there was no reason for that kind of attitude. As a government employee dealing with the public, I expect a minimum level of respect and professionalism. Unfortunately, this experience fell far short of that.

can not deliver mail to the correct address and does no good to complain told me this is the best…read morethey can hire. This happens several times all the time NOT just once.

The hours are the worst and its not just my bad luck. Im annoyed enough to leave this review. The…read moreone time i happened to actually make it while they were open, i had to walk out because of the wait time. Please hire staff.