Always friendly at this post office! Aqua is always a sweetheart and there's a couple of other…read moregentlemen there who are nice as well.

Give us phone numbers of people who are in charge of local post offices. My package was to be…read moredelivered today but the carrier decided to return it to the post office & now it says I requested it....i did NOT!! Local PM doesn't correct bad delivery. This is the 3rd instance in just a few months.

They were fast and attentive. Nice clean large building! I wish we had this post office in Atlanta.read more

This post office are thieves and pretty disgusting with the service they provide to their…read morecommunity . I paid extra $25 for them to getAdult Signature Restricted Delivery not electronic and the mailman leave the package in the mailbox and signed himself WTH. I will make sure I complaint to the office of inspector general and to the US Postal inspection office. Do your job people ; you guys are getting pay pretty well! This is pretty upsetting

I like this post office. The people here are always friendly…read more When there are lines, they do their best to get them moving quickly.

This is one of the BEST Post Offices Around…read more They always scan my packages when dropped off and the line moves pretty fast. Excellent Customer Service by ALL the Reps! Future Leaders In This Building.

I came to pick up a package that was delivered to the wrong address. I was very polite, and one of…read morethe workers with black curly hair and a custom made postal service shirt was extremely rude to us. She started arguing with us and asking why we didn't change our address etc. and that they wouldn't be able to help me. But in the end, she found my package within a few minutes and still had attitude. Very unprofessional. If she doesn't want to do her job, she should just quit.

very rude and lazy. I came in there to pick up a package 15 minutes to closing that I left work…read moreearly to get. a business package for my livelihood. the woman working told me I would have to come back and proceeded to tell me in government terms why she couldn't do her job. Wont use usps if I can

Someone said they can't understand the negative reviews. I certainly can. I've been using the…read moreSuwanee post office for 12 years. My chief complaint is with mail delivery and not so much the office. In fact, my review would be five stars if they could get mail into the right boxes. I'm not asking a lot, but having to make regular trips to my neighbors and them to me to deliver mail and packages hardly seems right. If this happened once in a while I'd understand. We are human. However, this is on the regular lately. Today I'm missing a package that was marked delivered from the seller. I'm just hoping it comes to one of my neighbors and they deliver it and not another neighborhood or someone who doesn't want to take on the task of mail delivery (can't blame them). As far as the office goes, it's hit or miss for the energy in the room. Sometimes they are very pleasant and friendly and other times a bit snappy. They're efficient though. The line does move fairly quickly. The passport lady was awesome, very kind, patient, and great sense of humor (refreshing for sure).

The clerk informed me of the expected arrival time, but I didn't catch what was said and politely…read moreasked for clarification. Instead of simply repeating the information, the clerk responded, "Don't you listen to what I'm saying?" While I understand that employees may become frustrated when answering the same questions repeatedly, there is no excuse for treating customers this way. The interaction felt unnecessarily rude and unprofessional.

One of my favorite locations. They are quick and they scan in dropped of packages quick. Great…read moreservice

Nice professional friendly clerks. Line wasn't too long. Henry too the time to help me with my form…read morethat I had to fill out.

Sooooooo..... today was the day I got to experience Lilburn…read morepost office.... I jumped on a line Extending out the exit door ( leading to lobby) And it was no different than Atlanta traffic I noticed after standing for quite some time This place was special Others around me loooked around Making gestures of sleep Looking at the time And frustration This was a bit strange The wait was really long And others expressed this verbally As a concern to me They had 4-5 employees Handling the workload Not sure if employees and customers We're discussing math equations But it sure seem so The inside of this place looked a little ragged However the employees are nice and waiting To accommodate.... Still not sure why the wait was so long? I don't recommend this place

Spoke to a male on the phone today regarding package redelivery. From the start, he was extremely…read morerude. When I had to pause the call momentarily, I heard him talking poorly about me. He quickly spit out a confirmation number to me and when I asked him to repeat it (bc he didn't even give me time to get a pen or open an app to jot it down), he said I said it once, I'm not saying again followed by threats with investigation and the FBI. (Yes, this did cause me to lose my cool.) I will be filing an official complaint. This is unacceptable behavior.

The customer service at this Post Office is absolutely horrible. The workers are not welcoming at…read moreall. Make one small mistake and they're all looking at each other and mean mugging customers instead of simply helping. What made it even worse is that they were older women -- you would think they'd be more understanding and grateful to have a job working with the public. If you don't want to deal with people, then maybe find a job where you don't have to interact with customers. It's sad that you have to mentally prepare yourself just to walk in there because you never know what kind of attitude or look you're going to get.

Excellent experience. All my questions were answered professionally.I was greeted when I came…read morethrough the doors . She explained everything thoroughly.

staff was so friendly! got in and out quickly with no wait. will always use this post officeread more

Poor customer service and act like you're inconveniencing them for not immediately knowing what to…read moredo or seeing something at the counter. Didn't say hello or greet me when I walked up, just complained and gossiped in front of me why "people that come here are so incompetent." Specifically the two darkskin women at the front and the middle aged white man. Miserable people that want to ruin other people's day.

Mazar was awesome! he explained the whole process and didn't make me feel…read morestupid. best customer service I've had in while.

No stars if possible . The staff for one is completely rude …read more Jordan or Ginger whatever her name is because she lied about her name as well, who allegedly is the manager could not help what so ever so clearly you guys have the wrong manager on shift. She hung up my call twice when its her JOB to help . Unprofessional in every way possible . Spoke with customer service on a package update and stated it was at this location & the "manager" stated she cant pull a package out her ass so she didn't know where it was at. So if this is her way of fixing problems she needs a different job thats suits more her level of handling .