I was there at 10:00 this morning to just drop off stamped mail in the bins in the lobby. Though…read moreit states open at 9:00, it was dark inside. The outer doors are chained from the inside so no way to get in to the mail bins. I don't know how others would deal with getting to their P.O. Boxes. Absolutely the WORST post office.

The most amazing staff at this location, the amazing service always extremely friendly and very…read moreefficient. I drive all the way from Dunwoody to this specific location because of all of the things I listed above.. Cedric is the best

I know what you might be thinking... what can you really say about a post office? At the end of the…read moreday, it seems like a pretty transactional place. But customer service always goes a long way. I recently stopped in to mail a package to a friend in Las Vegas. Unfortunately, I couldn't find a shipping box that was the right size, so I was getting ready to use one that was much larger than I actually needed. As I was putting everything together, the employee behind the counter noticed and asked where I was shipping my package. When I told her it was going to Las Vegas, she immediately said, "Oh my goodness, that's going to be expensive. Let me see if I can find you a better-sized box." A few moments later, she came back with the perfect box for my items. She explained that if I had shipped my package in the oversized box, I would've paid significantly more--she even joked that it would've cost about the same as treating myself to a seafood dinner! That interaction really stuck with me because she didn't have to do any of that. She could have simply accepted the package and moved on, but instead she took an extra minute to save me money. It's little moments like that that make all the difference. I truly appreciated her kindness, her honesty, and the fact that she looked out for me when she didn't have to. Great customer service deserves to be recognized, and she definitely earned it.

In spite of driving by this post office location so many times within the last 5 years, I never saw…read moreit until today. We were on our way to another post office, but saw this post office, decided to ship a few boxes, so came here. Parking is plentiful and the lot is easy to maneuver through. Customers park on the ground level and enter the front doors at a much raised level. The lobby is just off the entryway, with a lot of mail boxes to the left. Customers can walk straight ahead upon entry to get to mail slots where they can deposit their mail. To the right is the separate customer service area where customers got into a short line to wait their turn at either of the two windows where postal workers were handling customer transactions. The customer service area is stocked with various sizes of boxes and envelopes, various types of greeting cards, and gift cards, all for sale. While waiting in line, I noticed that one of the employees was slow, and the other one was not slow (not fast, just not slow). Thankfully, shipping is easy if the customer (like us) had QR codes ready on the mobile app for each shipment. This way, all the USPS employee has to do is scan the QR code, which allows a shipping label to be printed automatically that the employee applies to either the box or the envelope and puts it into the bin to be shipped. 4 star experience.

Very convenient location. They stay open till 7pm and the times I have visited the service has been…read moregreat. There is one particular guy there that's always pleasant even if he is the only one on the register with long lines. He keeps it moving, knows what he is doing and maintains a very personable and friendly attitude.

Just came up here and a lady with curly hair ignored us for 10 minutes and came out with an…read moreattitude saying she is closed 45 minutes before closing time. This is ridiculous. She is very rude and unprofessional . She had 6 people standing out here, just looking at us. 7/21/2026 is the date. It's suppose to close at 6pm

I don't know about anyone else's experience, but today I came in and met a front desk clerk named…read moreDanzel that had the most amazing attitude and personality I've experienced from a government employee in quite some time. He greeted every customer with a big smile and lots of energy. He made everyone smile and emitted tons of positivity. Had good conversation while working the line down single-handedly. This man deserves a raise and a plaque.

I got here at 4:50pm and are they closed, door locked, lights out. Lazy good for nothing..read more

Workers are rude and unhelpful. Whoever was working at at 4pm EST Thursday, May 29 was terrible…read more Giving attitude and rude remarks for trying to return a package.

I came here only to drop off a piece of metered mail into the mail slot inside the post office…read more Free parking was easy to find in the large parking lot that all the nearby stores in the strip mall share. It was really quiet when I walking in. There were only two customers in line. The mail slots where customers drop off mail without having to interact with the postal workers is to the left of the line. This post office looked clean ... and is sparsely decorated, kind of like it looks when stores go out of business.

This post office is located inside the Hallmark store in the same shopping center as Target and The…read moreFresh Market https://goo.gl/maps/wpMGxAc69eT2 off of Highway 92 in Roswell. The ladies that work here are super friendly even though it is almost always busy busy busy here! They do have P.O. Boxes here but keep in mind that you can only have access to them when the Hallmark store is open....and you can't mail international packages here. It super convenient for dropping off packages for work when I need a receipt for insurance purposes....the only drawback is of course its not the easiest place to get to but it beats going all the way down to the other post office location off of Alpharetta highway https://goo.gl/maps/AdnQnrrkitE2

Dropped 3 packages off to be delivered 3 days ago, all were paid extra to be shipped priority 2…read moreday. Not a single one has even been scanned into the system yet and nobody is even at this location to address. Filing a mail fraud/witholding of mail complaint which is a federal offense. Maybe that will get their attention.

Absolutely the hi e worst post office. You have Rudd and lazy employees here. It doesn't matter…read morewhat time or day always rude.

Over the years I have had mail delayed by several weeks…read more I have experienced loss of mail. Recently , I received an offer through the mail from american express and the envelope was obviously open by an individual , not a machine in sorting the mail! To think that , the united states postal service is raising the rates again!!

This place just keeps getting worser. I wouldn't recommend anyone to go there. It's a pity what the…read morepostal service has gone down to. My latest experience, I walk in with a package to ship internationally. I was informed I came after the cut off time which fine I understand. They no longer have the customs forms or any other forms, you have to go to someone at the counter to get one. I know this as it's been that way a while. I go and ask the lady at the counter for one and from the moment I walked up she looked pissed. I just don't think she was having a good day and that had nothing to do with me. I get the form and try to start filling it out and she said the cut off time for international packages was done which I was fine with. As I get ready to leave, she says loudly something about me taking tape which I didn't. I came in with my tape. At this point I'm annoyed and I say I didn't take any tape what made her say that. She starts going off on me and I tell her she was rude from the beginning. She told me not to come back and I think she even gave me the finger. I've seen multiple incidents with rude employees and customers at this location but I didn't think I'd ever encounter that myself. I've worked in customer service so I know how hard it can be. One thing I DO NOT like is unnecessary rudeness. Since I was told not to come back, I won't go there and I also encourage others not to. Go somewhere else even if you have to drive further just so you can have your piece of mind. I don't know how many times people have to complain about this type of treatment before something is done about it. But nothing will probably change.

From the very moment I walked in I was greeted, with great customer service , a lovely woman by the…read morename of Shaun assisted me with a very urgent express priority shipment. She was very professional, attentive, & carried such a kind demeanor that made the experience genuinely pleasant. I look forward to returning to this location for all my future needs .

I have always found the staff to be very courteous and helpful! The manager is excellent and it is…read moreextremely conveniently located. I don't understand all the better reviews. I think that they do the very best! Our Postal Service in Roswell is fantastic.