Service was prompt, efficient and friendly There was a short wait but the clerks were very…read moreprofessional

They're always very accommodating, helpful and thorough. They assist you randomly and very kind. I…read morehighly recommend their services to anyone.

I came here to send a package quickly via FedEx. She was very pleasant, helpful, and easy to work…read morewith, giving me my options and explaining everything in full. Would DEFINITELY come here for shipping again!

I will go here again Again…read more And Again. Quick , efficient, kind service with peaceful music & a smile, I always take photos of the encouraging words for the day that she writes on the whiteboard . It's overall such a breath of fresh air & pleasant space to be in. So unexpected when I just needed to mail something or grab a money order

Shout out to Anthony…read more I came into this UPS store on a Wednesday evening during rush hour, and even though the store was busy, Anthony was calm, welcoming, and incredibly efficient. He didn't seem stressed at all, in fact, he genuinely seemed to enjoy his job, which immediately put me at ease. Returning packages can be stressful, but I felt a real sense of relief and trust knowing I was being taken care of with the utmost care. Never have I experienced a more respectful, patient, and professional interaction at a UPS store. Customer service like this is rare and very much appreciated.

Warm greeting! Immediate service as in 3 seconds…read more Ensure my big box is taped and taken care of at no extra charge. ( Retail US Post Offices will make you buy that $4.99 small tape even if you need a 1/2 inch sliver ;) Smiling while informing me about the in house notary service, shredding, fax service , shipping and other packing options, computer services and rental and special greeting cards coming soon. THE MOST IMPORTANT THING- - this was the level of customer care on a return. Receipt in my hand before I can say UPS Store. The same, consistent warmth and passion with the two customers after me. Welcome to this UPS Store on Milliken Ave and 4th St in Rancho Cucamonga. Excellence in every phase!

We booked a Uhaul at Crystal Alkaline Waters and when we arrived the owner said he gave it away…read more So we saw this place also did Uhauls and had one available - customer service was great! The woman working the front was sweet and greeted us when we walked in. I think she was the owner. She was doing a DHL shipment for a customer in front of us that was taking a while, but the owner kept acknowledging us and explained the international shipping takes a bit longer than regular shipping. Getting the Uhaul was easy as-well and she explained everything to us! Cute little shop with a variety of items. Would come here again!

My son dropped off a package for me (with a dress inside) for a return that was delivered by…read moreAmazon. He said the blonde older woman took the package, scanned it, typed it in and said "OK" he asked "is that it" she said "yes ok" he left thinking it was taken care of. So after noticing my return wasn't being completed, we realized he went to the wrong mailbox center! I went in to ask the woman about the mistaken drop off! She said "nothing is here" she didn't bother to look around to search or offer ANY EXPLANATION!! It was dropped there -so it's there somewhere or other coworkers took it? I firmly asked her are you sure it's not somewhere here -she semi looked in one mail bag -just shook her head "nope nothing in here"! I then called her & asked her if she could look at store video from @10 days ago if I gave her the exact date..she said "I am NOT going to do that" then I told her "OK"and she hung up on me. I consider this theft. I looked at all the Google reviews as well as on here and CLEARLY obvious there's something very wrong with THIS STORE & HER harsh energy she exudes on customers. Something shady about this! Pic of dress below!

YOU MAY HAVE READ THE REVIEW BELOW. I received a follow up from the Owner/ Operator of the UPS…read morestore. He acknowledged that recent changes were not yet updated and offered a full refund of the Rolling Fee and that an envelope with cash refund will be at the office should I stop by to pick up at my convenience. I went to the store on 3/23/26 and the owner happened to be there I introduced myself and had small talk. A Young man at the cashier handed me an envelope and introduced himself as the one I spoke to that day. He apologized and thank me with a genuine smile. I want everyone to know that sometimes a mishap takes place and it's Okay but when management correct it and acknowledge the downfall is commendable. I will continue to do business at this local location and appreciate their responsible actions

Very thankful for the UPS Store! I rely heavily on this location for my Amazon returns. This…read morelocation isn't defaulted in my Amazon app, but I always search for it because of their hours, the convenience of the their location, and their helpful staff. Just have them scan the QR code provided by Amazon, obtain my receipt with tracking number, and I'm out the door. I've also used their fax service several times over the years. Some of their additional services include document shredding, passport/ID photos and notary. I've also used this location to send cable receivers back to Spectrum and most recently to turn in my iPhone after upgrading. I had the boxes for the Spectrum cable receivers, but again I didn't need any shipping materials for the iPhone to be sent back to Verizon. The parking lot can be tricky and busy especially with Trader Joe's being right next door.

They never answered and to me a business that doesn't answer their phone is sending the wrong…read moremessage-

The staff at Post Arena are really nice and easy to work with. Every time I stop by, they're…read morefriendly and quick to help. It's super convenient having everything in one place--shipping, notary, and printing--so I can get things done fast. Definitely my go-to spot in Rancho!

This is the go to spot for any of your shipping needs, other places just can't compete…read more The service is always quick and easy and the staff here is always so helpful and just makes everything a breeze.

Homie at the front was nice asf. I always go here for my printing needs. Affordable, chill, and…read moreaccommodating. Thanks broski at the front, who was working the morning of 06/10. You're a real one

Friendly service for all postal needs, open late and convenient. Was able to drop off Christmas…read morecards after 3pm on Christmas Eve!!! Super win!

Fantastic service! Great quality at a great value. Fast, efficient, and hassle-free--A go-to for…read moreall shipping and mailing needs. Highly recommend!