RACIST OWNER! I only…read morecame here because I needed to get something done after hours. Was treated so RUDE! The prices for basic shit is through the roof. Certified mail, 10+ dollars. Couldn't be friendly enough to tell me that there would be additional charges to pay electronically. I told her she could have given me a friendly notice of that. "We don't do that here, we aren't charging you that, it's the bank so we don't have to tell you, it's posted on our door", was said in a rude tone. Apparently this lady has a problem of basic manners. Demeanor was beyond disrespectful, just someone beyond autopilot, she talks down to you. I was already in deep, she had already printed and slapped on the label before even telling me the price and had already finished throwing it in the box. What a mind fuck. I only write reviews when it's Extremely good or REALLY BAD!

I came in to ship a package to Oahu. I frequently ship to Hawaii and typically pay $20-$25 at the…read morepost office. This shop is closer to home, so I figured I'd support a local business. They quoted me $56 to ship -- more than double what I usually pay. When I asked why, I was told it was just because the package was going to Hawaii. The package was already packed, taped, and labeled, so it couldn't have been to cover materials or any "extensive" labor to do those things. I mentioned my typical costs and I wasn't provided any more explanation. I went to the post office instead -- and sure enough, it shipped for $22. I don't mind paying a few dollars more to support small business, but a $30+ markup is crazy. It comes across as either dishonest or completely out of touch with actual rates. Unfortunately, this won't be my new place to ship things.

They never answered and to me a business that doesn't answer their phone is sending the wrong…read moremessage-

The staff at Post Arena are really nice and easy to work with. Every time I stop by, they're…read morefriendly and quick to help. It's super convenient having everything in one place--shipping, notary, and printing--so I can get things done fast. Definitely my go-to spot in Rancho!

YOU MAY HAVE READ THE REVIEW BELOW. I received a follow up from the Owner/ Operator of the UPS…read morestore. He acknowledged that recent changes were not yet updated and offered a full refund of the Rolling Fee and that an envelope with cash refund will be at the office should I stop by to pick up at my convenience. I went to the store on 3/23/26 and the owner happened to be there I introduced myself and had small talk. A Young man at the cashier handed me an envelope and introduced himself as the one I spoke to that day. He apologized and thank me with a genuine smile. I want everyone to know that sometimes a mishap takes place and it's Okay but when management correct it and acknowledge the downfall is commendable. I will continue to do business at this local location and appreciate their responsible actions

Very thankful for the UPS Store! I rely heavily on this location for my Amazon returns. This…read morelocation isn't defaulted in my Amazon app, but I always search for it because of their hours, the convenience of the their location, and their helpful staff. Just have them scan the QR code provided by Amazon, obtain my receipt with tracking number, and I'm out the door. I've also used their fax service several times over the years. Some of their additional services include document shredding, passport/ID photos and notary. I've also used this location to send cable receivers back to Spectrum and most recently to turn in my iPhone after upgrading. I had the boxes for the Spectrum cable receivers, but again I didn't need any shipping materials for the iPhone to be sent back to Verizon. The parking lot can be tricky and busy especially with Trader Joe's being right next door.

Service was prompt, efficient and friendly There was a short wait but the clerks were very…read moreprofessional

They're always very accommodating, helpful and thorough. They assist you randomly and very kind. I…read morehighly recommend their services to anyone.

Nivvi is amazing! I had zero idea how to fax and what to do and she made it a breeze! She is the…read moresame one who notarized my mom's documents. Little did she know my mom just passed and she made my day with how sweet and patient she is. Thankyou Nivvi I'll be back just to see you!

I love coming to this location. The staff are always sooooo helpful and kind!! They also have the…read moreAmazon return kiosk. The store is always clean and neat and tidy.

Blake and the really tall blond guy were so patient and friendly when I went in today. The lines…read morewere long, it was windy, the driver was late and the customers were cranky. I don't know how these two managed to stay so calm and put together. Great job

They want to charge $3 to put a sealing tape on a box. Bad customer service, will never go backread more

This is the go to spot for any of your shipping needs, other places just can't compete…read more The service is always quick and easy and the staff here is always so helpful and just makes everything a breeze.

I found Pistal annex to be quick and friendly. They provided service with a snail and I felt well…read moretaken care of.

Shout out to Anthony…read more I came into this UPS store on a Wednesday evening during rush hour, and even though the store was busy, Anthony was calm, welcoming, and incredibly efficient. He didn't seem stressed at all, in fact, he genuinely seemed to enjoy his job, which immediately put me at ease. Returning packages can be stressful, but I felt a real sense of relief and trust knowing I was being taken care of with the utmost care. Never have I experienced a more respectful, patient, and professional interaction at a UPS store. Customer service like this is rare and very much appreciated.

Warm greeting! Immediate service as in 3 seconds…read more Ensure my big box is taped and taken care of at no extra charge. ( Retail US Post Offices will make you buy that $4.99 small tape even if you need a 1/2 inch sliver ;) Smiling while informing me about the in house notary service, shredding, fax service , shipping and other packing options, computer services and rental and special greeting cards coming soon. THE MOST IMPORTANT THING- - this was the level of customer care on a return. Receipt in my hand before I can say UPS Store. The same, consistent warmth and passion with the two customers after me. Welcome to this UPS Store on Milliken Ave and 4th St in Rancho Cucamonga. Excellence in every phase!

My job frequently uses there services, from time to time I have been sent to drop off our mail,…read moreanytime I've gone a young woman is working and she always seems happy to help.

From the owner: Shipping Services with USPS, FedEx, DHL, OnTrac. DMV service. Packing services. Also provide with…read moreWestern Union and Money Gram. Check Cashing. Money Order Services.

They are amazing. They make everything easier and easy. To be honest they do everything and you…read morereally don't do nothing. JUST THE WAY I LIKE IT. They are miracle workers. Highly recommend for everyone that needs a helping hand....

Went to renewal my brother registration today, omg what a nice place, great ladies, everyone…read moreworking in there are knowledgeable, courteous and just simply amazing, NICE, NICE, NICE people, and guys, they're not expensive, is worth every single penny, I'll definitely refer this place to all of my friends, great jobs ladies