This place has served me well every time I've been here to drop off packages…read more I just wanted to share that this place accepts FedEx packages! Well, I had a prepaid labeled package and they accepted it. They told me that the earliest fedex picks up is 4:30. Another one comes at 5pm. One is ground shipping and the other is another type, overnight maybe. So glad they accept it because UPS was kind of rude about me inquiring about it and usps didn't accept it. These folks were super nice over the phone. I know these jobs aren't fun and people can be impatient and rude and it could easily ruin your day but I'm just saying these people are still nice over the phone. I appreciated it. And many FedEx locations are kind of far from here so thank you for accepting FedEx packages!

I love this Postal Annex Location! I checked in recently to make copies of important Documents and…read moremail them while getting another copy of a House Key as well for my Roommate. The Service was wonderful and the Team Members are very patient in helping me organize my documents and offering a fun selection of animated keys to help us locate our House Keys easily with a Special and uplifting design! I definitely recommend Postal Annex for your next Key Cloning Adventure and to take care of any important copying and printing Services!

I had a mailbox at this location for five years but canceled it after the new ownership drastically…read moreincreased prices. Unfortunately, The new ownership not only has a bad attitude but will also take advantage of customers. I was charged $114.50 to send a three-page document to Asia using their USPS service. When I checked USPS.com at home, I discovered that the actual Priority Mail cost was only $45.40. I returned to question the $69 overcharge, and their explanation was that $45.40 is the price if you go directly to the post office, while the additional $69 was their "service fee." They further admitted that they add a service fee to every transaction--even for the purchase of a single stamp. While I understand reasonable service fees, charging $69 on top of a $45 transaction is excessive, deceptive, and exploitative. This is not a fair business practice; it is price gouging. I strongly caution anyone considering this location: always ask for the exact service charge in writing before agreeing to mail anything. Otherwise, you may end up paying double or more than the actual USPS , DHL or FedEx prices . I would rate it ZERO stars if I could

Just left this location and I should've known that the same rude guy that answered the phone would…read morebe just as rude, or even more in person. Not helpful at all. Needed to do a livescan AND FBI check and he told me I needed a "different paper" for the FBI, I asked him what I needed and he proceeded to show me some fingerprint cards. I'm not familiar with this at all and asked him if I could use those and he just gave me a look. At that point, I didn't want anyone with THAT attitude to have my personal information to I left, very unhappy and disappointed. The man who used to work here before was pleasant and professional, this man is the complete opposite; also it is super hard to understand him-not a great combination.

Super friendly staff offered help on many things. Definitely will recommend to family and friends…read morefor future passport renewals or any copies of documents. Highly satisfied.

Young lady at the front was very helpful with passport services I'll be recommending friends and…read morefamily to come here before their passport appointment

I checked in today to get a light printing job done and Rachel took great care of me! I appreciate…read moreher highly focused fast and thorough hustle and her genuine care and kindness in talking me through tough days with empathetic support and compassion. Thank you to the Manager Christine for saying hi to me through Rachel too and making me feel like a special member of the UPS Community! Rachel and Christine's personalized attentive Guardianship always leaves me feeling extra happy, loved, and cared for after every UPS visit I truly appreciate how thoroughly they pour into their Customers with positive and uplifting Hospitality!

This store manager treats me very rude every single time--simply because I pointed out that the…read morepillow was a bit heavy and large. I noticed that among the many negative reviews she has received on Google, 100% come from Chinese people. She is a racist.

I checked in recently to get some important printing done for my Special Holiday Secret Santa Gift…read moreand Christine was such a helpful Patrona Elf! We wrestled with some Red Light Hiccups but figured out how to get through it together and Christine helped fill the waiting time with lots of usefully nourishing high value Conversations and Comedy Special recommendations to assist me with my Boomer Sitting Frustration Blues haha! Thank you Christine for being my Printing Assist Elf this year and giving me interesting ideas on how to Mom sit through collaborative play together! I recommend this store to get all your UPS needs met, Christine is such a terrific Captain with muy impressive multi tasking Ninja skills and keeps the store very clean and well organized to keep the Santa Workshop operating quickly and efficiently!

Absolutely worst UPS store I've ever been to. There is in…read moreparticular a young female employee that is very disappointing in her treatment of customers, she's had an attitude with me and I've seen her do it with other customers as well. The manager isn't any better in her treatment of long term customers. I've been a box renter at this facility for over 10 years and I received a package for one of our team members, the package had her name on it instead of mine so they wanted to charge me $15 dollars plus $15 dollars per day that the package was there waiting for me to pick up which was about a week, just because my name is the one on the box. They wouldn't give me the package without paying their extortion fee so I told them to send the package back. I would highly recommend driving a little further to the next franchise store where customers are treated with respect.

This UPS store needs more employees. I waited 30 minutes just to be served at most UPS stores I've…read morebeen to, even with notary service, not that long of a wait. I feel the gentleman needs more training, but that said the customer service was courteous.

I hate that this is my closest UPS store. The customer service has been horrible every time I've…read morecome in. I thought maybe the employee was having a bad day. We're all allowed bad days! Once they had to close up shop as I was walking. They needed to cover a location off Limonite. When I asked where exactly it was the employee looked at me like I was dumb and repeated "Limonite". The last time I was in I picked up a package. I wasn't acknowledged when I walked in. I was basically trying to sign to this guy what I was there for because he wouldn't get off the phone (with someone who sounded like his girlfriend) to help me out. I located the package myself as he kept ensuring the person in the phone that he was still listening them. Horrible customer service & every single time this HAS to be my option I roll my eyes and dread having to come here. I guess I'm avoiding the one on Limonite too since they share employees.

Checked in yesterday for a self-print job and the Staples System makes it so easy, affordable, and…read morefun compared to the other printing Caves in the Plaza! If you ever need a document printed the Staples Printers allows us to do it ourselves from our Email with a pre authorized Card and the process is so simple and easy. We just email what we need printed to the address provided, wait for a barcode or number as a reply, and then insert our Debit card which just charges us for the paper and ink and not any time used. Compared to printing at UPS, it's a lot more affordable and the Paper Staples uses is much more high quality and there's free Staplers, Hole Punchers, and Paper Clips for us to keep our work organized and efficient too! Love the new Party City Merge to get all the Fun and Animated Fiesta Time Balloons ready to go for high impact Event Planning too! The Sales Associates are also very Professional, welcoming, and visible and enthusiastically ready to help if we have any questions. I definitely recommend you use Staples for all your Communication needs to knock out planning in the most fast and effective way!

Print pictures for our soccer team. Great service from the print center..they took care of our…read moreneeds.

Rachel was super helpful. She helped me scan and send documents. Fast and friendly service. Large…read moreopen parking lot.

Stood in line forever with a giant box, told "coworker called out so I'm alone I'll help you…read moreshortly"... Only when I put the box on the table was I told "we don't ship retail boxes it needs to be in another box"... This couldn't be said when you acknowledged me and my box? You make me stand in line? FedEx had no issue delivering the box to me, but returning I was told "no"... I don't recommend FedEx or this location- I should have checked the reviews before coming. Highly recommend another location or home pickup.

I needed a workspace to do a research project and get things printed. I was able to work in a…read morecubicle efficiently and quietly. I received friendly assistance from the staff. The printing process went very smooth. I got exactly what I needed at a very reasonable price.

To that chubby guy in the morning shift That couldn't let…read moreme borrow a blue pen To sing an important document . Having a bowl full of pens behind him Your service absolutely sucks . You should reconsider working with customer service

I've used them for a few things, and have had good experiences there. It seems like UPS delivers to…read morethem at about 1pm (?), yet delivers to my house at 4pm about a mile away, and I used to go to work at 2pm, so that gave me a way to not have my deliveries sitting in front of my door for 6-8 hours before I got home. Used them as a notary a few times - all good there. Also wanted to mail a front door mat with picture of her pooch to mom, and they made it easy with a cylinder mailing tube. If you need what they do, they're a good local option.

My fiancé had opened up this mail box for his Buisness, I just moved in with him, so…read morehe added me and my Buisness to the mail box, I should had know from day one when it was a hassle to just add me to it!! I was also told I could not receive mail under my shortened name since it's not my legal name, even though I have been receiving mail from USP and UPSB all my life ‍‍. I had placed an order for some office supplies, which they declined!! And returned to sender, I assumed It was because I was new and they didn't know my name yet, so I placed the order again ! Now in desperate need of supplies, I was so desperate I had to run to Staples to get a few things to hold me until my new shipment arrived, with my disbelief!! They returned that shipment AGAIN!! When I confronted them, their response was, basically the mail boxes are only for mail not large shipments , and they only receive shipments from certain truck companies ‍‍. They did not even have the courtesy to call us and notify us!! Now I'm needing to change my forwarding address again, paying the post office again because of their incompetence. They have caused me loss of time, money and agitation. Thank goodness our rental is up next month. We will not renew!! Bad service, poor attitude, hours suck. Oh and don't forget your key They won't give you your mail even if you have your ID. That's just pure laziness. I would never recommend this place! I give them 0 stars if I could!! Do yourself a favor and get a UPS BOX I regret not doing so in the first place.