Like the old times, the Post Office was an outpost with ponies saddled out back. Kinda felt like that pulling up to this trailer sitting among glass lined 4-5 story air conditioned modern buildings. read more

US Post Office - Modest - Post Offices Near Me - Guasti, California

This is probably the oldest Post Office in Ontario. Its bldg is a container and fully functional like a updated USPS office.

Jojo helped us with our passports for myself and my family. She is kind, helpful, goes through the paperwork smoothly. She never made us feel rushed and worked very efficiently. She is a true gem! Thanks for your help and kindness Jojo your attitude and smile are infectious. read more

I came here to get a new passport for my mom and Jojo was so sweet, attentive and helpful. I highly recommend this location! she made the passport application process quick and easy for us! The rest of the staff also seemed to be very sweet & attentive. read more

Jojo is amazing great customer service her attitude is amazing. Needed a passport had my 3 kids with me and she had us in and out with a smile thank you read more

Thursday at 3:30pm on the 7/17/25 a USPS lady was very helpful on selecting service options. I am very pleased with the assistance.

Oh, this place is wonderful! You're probably surprised to hear of a USPS location that deserves 5 stars, but this one truly does. Both Jessica and Jojo are so kind and welcoming, always greeting customers with smiles. I'd gladly drive the extra mile to visit this location just to avoid the other USPS where the customer service is always lacking. Highly recommended! read more

Out of all the other post offices in the area this one is by far the best ,especially the woman who helped us .Jojo was so nice and helpful when we had questions regarding our passports ,she was even able to get a good picture of my daughter who can't stay still . read more

Went in to mail my passport renewal little paranoid about where to send what size envelope etc etc. But I was blessed to have Mario help me out very calm, courteous. He noticed I had the wrong delivery address and gave me the correct one and at the same time letting me know where the info came from since it was different on line. Great customer service and wait time wasn't bad at all. read more

Came here to get my passport and passport photos and the lady that helped me was very helpful and kind! Great customer service and it was unlike most post office experiences (that's a good thing), very positive experience here! read more

I was recommended to come to this location for passport services and I'm so glad that I did! Jojo was so friendly and helpful! The process was super easy and I truly appreciated all the help!! Thank you for explaining everything! read more

Love this USPS, this is the nicest USPS we have been to. People are nice here, no line. You get in and out in 5 minutes. We did our passport in less than 10 minutes. This is going to be my go to USPS from now on. Thank you guys! read more

The main office on Redlands Blvd and New Jersey is great service, the newer one on Park Street is not as good. Always slower there

I've been coming here for over a decade before work. The thing I love about this place is if I only have a half an hour I know I'm still gonna get in and out of here and make it to work on time! I sell them online and even when there is things move quickly. There's a few places that I've seen here for years and they're always nice. I just got fired from my job of 27 years and I live far from here, but it is so funny I will miss this usps more than my job! Great place!! read more

Myself and my husband waited our turn in line with 14 small packages. These were all labeled, packaged and ready to be mailed. When we got near the front of the line, the lady at the counter, Jojo, told us we could just leave our packages on the desk. We politely told her we would wait because we needed a receipt. She told us that we had too many packages to get a receipt. We ship daily and have never been told this, so we asked why. She said because there is a line. We looked behind us, there was only woman in line behind us so we offered to let her go ahead of us. The clerk continued to tell us that because of increase in lines this time of year, she can only give receipts for five or less packages. As small business owners, we ship on average 1000 packages a month and because these are sales, we need to have a receipt to show proof that they have been handed over to a postal employee. We patiently waited in the same line as everyone else and feel like we should be waited on with the same respect as every other customer. Your employee was rude and dismissive but after some persuasion, she did scan our packages and give us a receipt. read more

This was the best experience!! The clerks so professional and helpful. Excellent customer service!!! Thank you Jojo

we went in to renew our passports and JoJo was really friendly and helpfull she even went all the way outside to call us, we did not expect that we were going to wait and go in after a while, she took out pictures and was so nice. Great job JoJo keep it up the post office should have more employees like you. read more

This post office is hiding on the corner of Turner! I've been here one other time and asked some pavers working near by if they knew where it was... and it was literally on the corner! I don't know how I missed it, but apparently people often do. This post office is a small bungalow, but they have everything you need in there. I went there today to deliver 2 packages. I bought the boxes and tape there. The prices are very reasonable and the line wasn't bad at all (I went during lunch). The employees here are really sweet and helpful. They could tell I had no idea what I was doing, haha. I was asked what I was trying to do and the man at the register helped by letting me know what I needed to do step-by-step. It got busy in there seeing that it's the holiday season, but he was very patient and kind about it. A woman helped me complete my transaction and she was very nice, too. I told her my package had to arrive before January and she laid out all the options for me and waited patiently while I made up my mind. The customer service was excellent and helped me calm down as I began to get super anxious as the line grew longer. I definitely wouldn't mind using them again when I have to make a delivery! read more

Best service ever lol, we don't have appointments for make a new us passports and decide to walk in so we walk to the counter we got service very quick so her name is JoJo she very helpful and to kind and we very happy to visit here will come back for a service again read more

Super fast! The worker was beyond helpful and helped me get my passport within 15 minutes. Truly appreciate her after all the other places I tried getting my passport were very useless. Would definitely recommend and return here! read more

Im not sure what this blonde lady's problem was on 1/21/22 at 8:30am that she told me my package cant be sent like this . I understand flaps have to close which they were . I have dropped multiple times here the same package exactly the same way . She seemed upset when i was trying to explain to her that i was told by a USPS employee that aslong as the flaps close properly the box itself can be bulge . Obviously not to an extreme but even the flaps have different bending points so you can bend them as needed . I used tape due to the fact that i have had issues where the actual sealing tape on the box opens up during transit . . She didnt seem to care all she said was "those are the rules they have to close normally , i can send it but its going to come back" .. If its not acceptable , you cant ship it period . So thats how i knew she was the only one with the problem. Never had any complaints with my packages or even any sent back to me . I took it to the post office near my house and i confirm with them that the packaging was acceptable . Maybe having a bad day , but realize some people live out of Small businesses for their income. Just like you are doing your job , so am i and your making a delay on my packages for no reason other than your personal opinions . I understand theirs a limit with how many you can bring . (I was told once) and i respected that but this was just nonsense . "If it fits , it ships" read more

US Post Office - Flat Rate medium box - Post Offices Near Me - Guasti, California

Came here to mail something for the first time and was given great customer service and was helped and guided on how to format my envelope so that it would be received to the correct spot. Highly recommend this place to send your mail. read more

I went to this location in the morning to complete the passport application process and was very satisfied with the service that I received. I was helped by an older gentleman and a younger lady who were very nice and professional. The whole process was quick and efficient. I highly recommend and would return to this office! read more

I've been coming here for 8 years now and I really like coming to this tiny U.S.P.S trailer. I only come here when I'm shipping things or have a question and they're usually super friendly and helpful here. It's quick and convenient. read more

US Post Office - Guasti Hours - Post Offices Near Me - Guasti, California

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felt intimidated getting my passport but the ladies working made it so nice and easy!!! It was only an hour to get my passport for the first time and they were very helpful despite being busy read more

Went in as a walk in to apply for my husband's & son's passport. Great customer service with patience & smiles!!! Thank you so much JoJo :)

Everyone that works for this branch is so very nice and professional. The line is never very long. They process their transactions very quickly and are efficient. It makes a tedious task, such as coming to the post office, fun when the employees are open to light conversations and jokes. They have a good staff. Just a small little office, but big on customer service. read more

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Employees are friendly, professional and courteous. They have a well stocked lobby and are willing to help you with your mailing needs. I live around the corner from post office on Holt but I prefer this post office for the exemplary customer service they provide. read more

I love this post office. Small but convenient and the staff are very friendly and helpful.

This post office is a hidden gem with minimal lines, fast and efficient processing, and good service. It's easily to miss as it is a small trailer off of Guasti Rd. When I went during opening hours, there were no postal trucks which usually giveaway that it's a post office. I only seen one postal employee there, Jessica, who kindly helped me with passport services and while filling out the application, she helped many other customers at the front with their mailings. I was there to assist an elderly relative with their passport renewal and Jessica made the process headache-free and she was very swift with great service. We went in without a passport appointment, pictures ready (Costco or Sam's offer passport photos for under $5), and were in and out of the building from start to finish all complete within 20 minutes. If you're coming for passport services, bring your checkbook. Otherwise, you can get USPS money orders at the post office for about $2 each which can easily add up if you're expediting a passport. Though I went in only for a passport, I seen several people going to send their mail here and they were all in and out in a matter of seconds. They're very fast with no lines here. I'd highly recommend to send mail from here or to do any passport processing at this location. Passport hours on weekdays are 8:30am to 12:00pm and for an hour in the afternoon. Not sure the exact time though (I think 1:30-2:30pm, not sure). read more

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If you want directions as to renewing passports this is probably not the best post office to go to. Very incomplete instructions as to what to do. Had to go back twice and still couldn't process my son's renewal of passports. They could have just directed us to the forms at the back and told us that the full directions and materials needed are on the forms. Otherwise a good place to do your normal post office duties read more

Incredible. This is the sorriest poor post office I've ever seen in my life. It's in the small winery town of Guasti, but still... you'd expect at least some kind of run down old style post office or culture or something. Nope. It's flavorless and just all jam-packed into these modular portable buildings. The P.O. Boxes looked a bit antiquish at least, but that's about it. Sad. Give this post office some love. I guess the one good thing with those portable buildings is that the air con is usually top notch. Get here early if you make a run at lunch time. It can get packed with only a couple service station workers... and don't be scared. It may feel like you're stepping into a portable restroom, but there's actually a post office inside. read more

This post office is SUPER SMALL. I came to buy a stamp. I was in and out in under 2 minutes. Super Fast. The post office worker told me "You can't blame us if you're late getting back from your lunch break" I thought that was kinda funny." Good Experience. I'll definitely go back. read more

I had to do a second look, and make a u-turn to double check that this was an actual post office. But it was! Parking lot was tiny, the post office in a bungalow, but the employee I worked with was very nice! She was helpful in determining how much my mail would cost and how many stamps I would need to buy for bulk mail. Thank you! read more

Popped in here awhile ago to get my passport taken care of and found everyone to be super nice (esp the older mustached gentleman). No lines and kind people, my kind of place! read more

The décor of this modest post office leaves something to be desired. However, the service I experienced in the one time I went was great. No long wait. AC. Friendly service. They take credit cards. It was close to a school I go to so it was convenient. read more

I wait in the line and have like 14 envelope but she said she can't scan it all now because it's more than 10 !!!! And she keep arguing and spent all Time all what I ask is just scan it all !! I've been doing this long time and many time at different office's no want told me that before!!!!! read more

The sweet lady and man at the post office made sure I got the forget-me-not stamps I really wanted, even though it was the last set of stamps. They took them right off the bulletin board and gave them to me! They were patient and made sure I got stellar service. It's rare to see this level of customer service at a post office... It's rare to see this level of customer service PERIOD. Going to the post office is not something I look forward to, but their kindness ended up making my lunch hour. read more

This location is always quick to serve when I go. Friendly staff make it the best post office that I have ever been to! I guess like others have said try not to come in on lunch rush. read more

Jessica was extremely rude, after waiting 10 minutes while listening to her gossiping around the corner. Shipping a "priority mail" package she said they didn't have any priority tape. I could clearly see the tape!!!! She then said it wasn't for priority boxes....Every post office I've visited mails our priority mailboxes with free priority tape. I'm not sure if it's just this location or just Jessica, but either way, I'll never come back here. Update: went to the Post Office website and found where it stated in black and white "Complimentary priority shipping supplies such as tape available for priority shipping" read more