The staff is very friendly. I am a local and live in an area of Tehachapi that does not get mail service. I use this business for a postal box and to recieve packages. So far I am very happy with the services they offer. One perk I like, they will send you a Email when you have a package and eventually they get to know you. So if you randomly stop in they will tell you if you have a package or not. Great customer service. read more

Always friendly and reliable service. This is my go to shipping location because I trust and can count on them to get my packages where they need to go x read more

I use to ship packages from here often because of convenience. They charge more for stamps and shipping than the regular post office does. I decided I should stop being lazy and drive just a little little further to save money. There is a notary available, also printing, faxing and scanning. Incoming and outgoing for all carriers. I have to say the previous owners had great customer service and the ladies working were all so nice. The new owners don't have the same customer service. So for me I will continue to drive to the post office. read more

I hesitate to review in my home town but feel strongly about my experience here. I came in needing to get a letter to Montreal as quickly as possible. The man behind the counter said the soonest would be to send Fedex or express mail. When I asked how much I was quoted $75.00 to have it there within a week. I balked and asked for a cheaper way to send a letter. He quoted me 50 something! Worst was he really did not seem to care to help me. Thank you no, I went to UPS. Amazing how $75 turned into $9! Letter sent! Really, I will not recommend this place as they were quite happy to rip me off - buyer beware! read more

They ate really nice and real headfull. They keep an eye on the delivers and keep am eye on who comes in to make sure you are getting your right packages. They even help you carry your packages to your car. read more

I recently moved to the area and, knowing that postal delivery was problematic in the community I'm living in, I rented a box here in advance of my move. The business changed hands between the time I rented the box and actually started using it, (about June of 2022) so new owners were at the helm as soon as I moved here. Swallow and her family are the nicest people and doing all they can to make this little business hum. They are all super-friendly and always offer to help carry bigger parcels they are holding for me. The learning curve has had a few bumps as a new family settles into this business, but they have been very helpful in sorting things out and trying to make sure everything possible is done to help me. It's so convenient to get my mail and packages here (right behind McDonald's) and I hope that this business, with a somewhat checkered past, becomes super solid and successful for the new owners. I wish them the best and thank them for all their attention to my needs, and for their focus and bravery in taking on a small business in challenging times! read more

Great service and alway helpful with all my postal needs! Convenient hours and quick to get in and out.

Had a great experience here the other day. The new owners are really working hard to make this an excellent business. They are helpful, polite, friendly, and - most of all - know what they are doing and bend over backwards to satisfy the customer. Joey is a real asset; cordial with good communication skills and fast on the computer. I am impressed with the changes that have been made by the new owners and know they will be successful in their endeavor. read more

It saddens me to give bad reviews on family owned companies but this place is trash! I gave it one star because I had to, but it doesn't even deserve that. I'm actually baffled as to how this place is still in business. Owners and the people that work in there are absolutely rude and act like you're an inconvenience when asking questions. I have seen the man yell at a lady because she could understand what he was saying. The lady owner is so snooty and huffs and puffs when she has to go check something for you. After trying a few times doing business in there (because I like most humans have bad days and thought it might have been that) but never again after today. I advise you to use the UPS store that's in the same parking lot. read more

I rarely need Postal Service but when I need it I always go to postal ASAP they are amazing kind wonderful people they have beautiful hearts. They are always hard at work no matter what and the beautiful young lady her name is Simmi, She goes above and beyond customer service she's patient, loving, caring and considerate and she'll take a little bit of a time (super busy woman) to talk to you. Or just to say thank you for bring your business to her. getting your mail on time getting your packages on time and properly organized she's just so wonderful the whole family is wonderful the husband is a great guy doesn't speak much but very kind very respectful thank you so much for all your hard work. I appreciate you guys being there on time all the time even in this crazy times of the pandemic. Keep up the great job read more

Would not recommend. Owner "Swallow" is sadly not professional in her actions. Location is ok if no issues arise. Had no problems for a year or so. But...I requested reimbursement on a $60 package after the owners daughter admitted it was delivered there in our name, but was given to another customer in error. Took a week, but was finally reimbursed. Should have been the end of it, but I apparently had made the mistake of telling the owner that I would not be planning to renew my mailbox in 3 months when my contract expired. Next time I checked my mailbox I found a box termination letter with $20 (not 3 months worth) and was told my box was no longer mine in 10 days and the lock would be changed. No time to have my mailing addresses changed. Apparently some sort of spiteful or revengeful act. Not becoming of a local business owner. Some sort of hostility apparently runs close to the surface there. Recommend using one of the other two private mailbox locations or the post office itself. read more

I've lived in Tehachapi, CA for seven years and everyone is kind. The couple that own & operate this store have the absolute worse customer service skills and are a disgrace to this community. I believe in giving every business a second chance in delivering quality customer service. However, every time I go in this place same poor customer service. The lady working there acts like it's an inconvenience for her to even attend to you. This type of customer service should not be tolerated in Tehachapi, more so in America. read more

Had package delivered and verified by USPS, owners did not have package for pickup. Owners are rude and not helpful at all. Had to file police report for mail theft. read more

Beyond horrible service. I sent a package to a client which forgot to provide the PO BOX number. She said she could locate the package by the name of this person only to tell me, that person wasn't a client of hers. The package shows as delivered at her location and I asked her to please check the tracking number and she denied to do it. She asked me why she should​ look at the tracking number? Then she mentioned​ she returns all her packages​ and blamed USPS. Long story short to describe their service as horrible comes short. I read many reviews about lost packages and now​ I know why. PLEASE, DONT DEAL WITH THIS PEOPLE! read more

OMG, we've had our mailbox since 2000 and never had a problem with previous owners. But the new owners are terrible with customer service.

They were closing in 5 minutes and could not accommodate me by sending flat rate package to my 94 year old mother some face masks. Sad customer service. Went to UPS and they shipped no problem!!!! read more

Not the same friendly and helpful service that they used to give here. Somewhat rude and very inattentive to customers. Funny that we spend money to be treated that way. Look at their responses to unhappy customers! Condescending. No I won't use this business anymore. read more

WAY TOO EXPENSIVE! They just charged me $11.95 to ship a letter in a USPS envelope that would have been $6.25 at the post office. Never coming back to this place. read more

The reason for the three stars is they are not open late any day of the week and are closed on Sundays. Not convenient for those of us who work. read more

I was here a few days ago. They were really fast with my notary. The staff was very kind except Michele, she was very rude. She didn't even say hello or anything when she had to ring up our notary. Hope she isn't there when I go again. Otherwise everyone else was fine. read more

Postal ASAP and I are parting ways. They do not answer their phone. The owner does not call me (as per a live messenger (in person) request), They lost a Priority Mail with tracking number (important mail delivered to them on Dec 27, 2016). They do not apologize or offer compensation for losing the contents inside. They have lost 3 important pieces of my mail since the new Owners took over. ***WARNING*** Do not use this place. Postal ASAP, 785 Tucker Road, Tehachapi, CA. read more

Always a pleasure to go here! Friendly faces and amazing service! One stop shop for all my needs. They've even added new features such as computer rental which is amazing! read more