Convenient location with close parking, knowledgeable and helpful staff, almost never a line.read more

From the owner: The UPS Store #7519 in Bend offers expert packing, shipping, printing, document finishing, a…read moremailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Hwy 97 And Pinebrook Blvd.

I used to love this place. I had a mail box the first year I lived here. If I had to ship something…read moreI came here first. I, also, used to come here when I needed something printed. I didn't mind when the price went from $.25 to $.50, I was paying for convenience. Today, I went to get something printed. I emailed the attachments (2 printing labels.) I was informed that the email address had changed and I was pointed to the new address. Then I was informed that it costs $2 to print a shipping label. I asked what a regular copy costs. "$.50" Look, this is their place, if they want to charge $100 to print a tax form that is their prerogative, but looking at what I want to print then deciding what to charge disgusts me. I hope charging 4x is worth it to the (possibly new) owners since they have lost all of my goodwill.

I needed to send some medication overnight and opted for this place and I ended up spending a good…read more$100 over what I would have paid if they had done their job and provided me with the least expensive option. They selfishly took advantage. I'm so disappointed. I'll never go back.

Fabulous service, prompt, explained things well, fair pricing. Clean, easy parking, well-staffed.read more

I needed a Notary then mailed it the next day. I am disabled and can't hand write and they were…read morevery accommodating. I used them for mailing and Notarized and highly recommend them.

Come to this location if you want your day to be immediately ruined. Ashley can offer you horrible…read morecustom service with a side of rude. I loved UPS and really miss the delightful rep at the Brinson location. Can we get her back?!

I was dumbfounded, I couldn't believe how unpleasant and unfriendly the lady was that took my…read morepackage and information and labeled it. Believe me, I don't like a chatty Cathy at all either. But if you are in customer service, at least be cordial and cut the condescending tone. She acts like it's a bother to have a customer shipping a package. I'd rather take my chances at the US Post Office than to darken the door of this place again. I've had nicer people at the DMV. Good luck to the ownership here.

Excellent family business that has helped us for years.. Just wanted to be the first to give you…read moreguys a Positive Yelp! Keep up the great work DiSpaltro Family !!

Every time I have had to deal with the younger, dark haired lady at this UPS store, she is always…read moreincredibly demeaning and snarky. She acts like we should know all the rules for UPS and all the different ways in which you were supposed to return something when in actuality, it is incredibly different for every single package and every single store for that matter,. The truth is a little Customer Service will go a long way and she has none.

I live less than five minutes from the store so it could be incredibly convenient. I have called…read moreon numerous occasions for information and have yet to have any call answered. Their msg says "leave a message and they will call back ". I have yet to receive a response from any msg that I have left. I have called multiple times on the same day with the same question and no response

Joyce and her team always so helpful!! I love going to get my mail , they have all my addresses on…read morefile so I can mail packages with ease . They are printer and computer savvy as well.

Was in a few days ago and spent over $200 on shipping. Came back today to send a return and was…read moretold I could buy tape or pay $3 to have him put two pieces of tape on my box. Poor customer service if you ask me. Also just not a friendly to the customer. I will take my business elsewhere. Sad because it's a convenient place.

This review is specifically about the USPS's Bend DCU office on Business Way. This office has…read morereceived criticism in the past but my experience with the folks who work there has always been positive. I stopped by today to express some concerns about the quality of my delivery service at both my home and work addresses. After speaking with Lance, I came away feeling like my problems were important to him and that they would be addressed. This is a busy place and I've often felt bad for the folks at the window who, from time-to-time, have to deal with frustrated customers through no fault of their own. It's never struck me as an easy job to work there. I always try to keep that in mind while I'm waiting in line.

Ongoing battle with the post office and postal carrier for the last three years. Repeatedly…read morebreaking packages or leaving them hanging out of the mailbox, which then gets stolen. I have documented every time it happens and shown them videos and pictures and they just don't care. Today I have to go in to the post office because the postal courier jammed a package in the delivery side of our mailbox and there's no way to open it without cutting the box or completely breaking the rest of the package. The package is a large bottle of supplements for my pregnant wife, which we have no way of accessing. Going to file a complaint and have the post office fix it and if they don't, I'm going to file a police report for vandalism of mailbox and hopefully press charges and get a lawsuit going.

Excellent service, friendly service always! And so convenient for everyone in Sisters Country! And…read morea good variety of the office supplies most needed.

The level of excellent customer service is amazing. The staff is friendly, helpful and go above and…read morebeyond. We love working with our local business owners!

This place is lean, friendly and fast. We drop all our packages there. They also give receipts.read more

Excellent business! Very nice helpful friendly competent people!! Highly recommend!! Check them out…read morefor all of your mail and packaging needs.