so glad when this store opened! the team is always professional, helpful & friendly! Rebecca is a great manager! having been in management for 40+years, I appreciate her professionalism & friendly, accommodating manner! thx - will be back! take care, Linda Dean read more

Don't bring USPS (post office) needs here unless you're okay with extra, *hidden* fees. I only used the store to drop off a FedEx package so while there mailed a pkg. It was a small, 3 ounce package and I was charged $13.55 to mail it to NC. I told the woman behind the counter it seemed really expensive, with her snotty attitude she said you're welcome to go elsewhere. She NEVER told me about the $4 hidden fee. As someone who watches every dollar I spend, that really pisses me off! And she was probably the owner or manager. read more

Since the local Post Office is closed on Saturdays, I was so happy to see that Postal Annex was there and open. The staff was super friendly. I'd never asked for printing the mailing label, but it was handled super quickly. They offer all the regular mailing supplies and some greeting cards, but there are also small decor and other miscellaneous items. Maybe next time I'll look around! read more

I'm disabled and it can be hard for me to get my mail. All the employees are consistently kind and accommodating. It's a very friendly environment as well. I find it's hard to get this kind of service anymore so I literally enjoy going in. read more

Amazing people, great service and always super friendly. My go to spot when I have needs in the area.

Friendly and knowledgeable staff This place ROCKS!!!!! Always very friendly and helpful read more

Usually this place is great, however last week, their employee Erin was so unprofessional and rude and disrespectful. I understand they have to ask certain questions about content of packages, this time it was liquor, however after that, Erin asked only myself and my husband (the only non-white customer in the store) if we were shipping drugs. We called a few minutes after we left and made sure our packages went out and complained. The owner said she was only Joking and after speaking with Erin, she was completely dismissive and said we were the suspicious ones because we asked them to print out a label. Just how stupid can you be? She then called us back about 30 min later and gave a completely hollow and sociopathic apology and defended her question. I get it, maybe its a joke to them, but its not funny. Its rude and unprofessional and quite frankly very stupid to do. Erin was very clearly either drunk or high on prescription pills as she kept rocking back and forth, stumbling and completely had no common sense when asked to do a basic task like printing labels. I understand the workforce is not the greatest, but shame on Postal Annex for having someone like this working while clearly inebriated on something they should not be on while working. I would rather drive further into El Cajon than ever utilize this store ever again. read more

We've recently moved to Alpine, and so happy to find this Postal Annex. I've used them on a number of occasions to package and ship goods (including overseas), as well as to print projects and they've been, not only accommodating and helpful, but their services and products have been outstanding. They are friendly and go out of their way to please. Highly recommend. read more

I love this place, everyone is so helpful. I often have packages to ship or documents to print.

Excellent customer service!! I was immediately helped, I had a few questions, they took care of me and I was in and out in minutes!! There prices are reasonable and they are so convenient!! I will be coming back again and again! read more

The employees seem nice enough, but seem to also lack certain knowledge. We mailed from tax papers from this postal Annex, thinking it would be safe and they would get there in a reasonable time frame, the papers never got there. They were lost. they never made it to their destination.. read more

Everyone is super nice! And print quality is great. They had my larger print and bind order ready in a day!

Had a major postal mystery on my hands that has been going on for weeks! I won't bore with the details, but I have to give a shout out to Rose and her team who spent A LOT of time unraveling the mystery. Because of their time and effort (Rose is like a dog with a bone!!) I was able to get an over $200 refund from an Amazon store that they were refusing to give me. I am grateful and a loyal fan of this hometown business! read more

Maddy was so helpful 1/23/19 I love going to this Postal Annex in Alpine, CA. 91901 Everyone is so friendly and all my packages have ALWAYS arrived in a timely fashion Thanks so much, Carol Lovejoy read more

So inefficient! There is never an in and out quick process here. Everything takes forever! Just drive the extra further into town because you'd spend the same anoint of time. read more

I needed to get some Notary signatures. I called this place, First, I got a friendly voice over the phone.... awesome, always a selling point for me... Then.... "You do not have to make an appointment for Notary, just come on in"... They have a Notary on staff at all times... spectacular... We went in, got the Notary, the lady, I think her name was Rose, noticed we had some errors on the paperwork... we corrected, so we thought...... reasonable prices.... Fast forward about three days...... we had to come back in because our paperwork was turned back to us due to "errors" ... The lady remembered us, adjusted the paperwork, with a SMILE... and authorized another Notary (at no charge) ... We were so thankful... how nice of her... read more

Great service and it's conveniently opened on Saturdays. I didn't know that they charge $1 for outgoing USPS packages and didn't have cash on me. They were kind and waived the fee since it was my first time there which was really unexpected and appreciated. Thank you again and I will be back! read more

Excellent service, Rose the owner went out of her way and worked into the night and on the week end to get some programs done for me,. the initial set I didn't like so she made it the way I wanted at no extra charge, very sweet and I really appreciated it. they do a little of everything, pack and ship and copy and mailboxes and gift shop it's pretty much a one stop shop :) read more

Needed a last minute emergency notary service. Boy did Jen come through! An so friendly & professional. I would absolutely recommend Postal Annex to others. read more

So nine full months later the owner bothers to reply that they "reviewed the tapes" and discovered they were open. Too bad I didnt mention what day I happened to stop by so perhaps they should keep looking. The great thing about yelp is that you can leave a review anytime, especially when you get busy with life and cannot write a review about a mediocre establishment right away. Thanks for being so coy business owner, I now understand why your employees most likely steal minutes from you while neglecting your customers needs. Keep up the mediocre work! read more

i had two large packages full of Christmas presents to mail. I will take the blame for waiting until the 17th to ship these from Alpine to Hawaii. so i didn't expect a miracle. we live right by a post office, but chose Postal Annex to see what the different rates would be (UPS vs USPS or FedEx). for both boxes i paid 131 dollars (they weighed 12 lbs each). i expected to pay a lot and that's not even why i'm upset. I was given a tracking number and was told i could get UP TO DATE info on my packages. i checked online, the USPS had info saying they had been picked up and were enroute to the destination. One was from Richmond, CA and the other from Bell Gardens, CA. when i called USPS i was told that i purchased the bare minimum shipping and that did not come with the updated tracking info. Just pick up and delivery info. so basically, i paid 131 dollars to get NO info? never again, i'll just stick with my local post office. Maybe someone should tell the people at that store to explain a bit more when processing a customer. I was VERY clear i didn't know what i wanted. ...he also told me that if i chose UPS it would be 250 dollars per package. 1st update: i spoke to the 'corporate' offices for Postal Annex. They are based out of San Diego. The man i spoke with said that apparently i was given the equivalent of 4th class mail. Basically, if it'll fit on the truck (or however they are mailing them) then it goes. so, since my packages were BIG, they are the last to go out. (it would have been awesome if the clerk had INFORMED me that i had other options! He told me that he'd talk to 'Rose' (the owner?) of the Postal Annex in Alpine and that she'd call me back if they wanted to do something more for me. I'll be sure not to hold my breath. Today is December 29th, and the packages have yet to show up in Hawaii. 9:30 pm Dec 29th. Got a text from USPS that one of the packages arrived at the post office in Hawaii. the other shows it's still in Bell Gardens CA. 1pm (Hawaii time)Dec 30th. Daughter got one package. no sign (or notification) of the other package. and NO contact from the owner of Postal Annex in Alpine Dec 31st, and NO package. still. i received a msg from Rose the owner. She said that this is the first she's heard of my complaint. I called the corporate office 2 or 3 days ago and informed them. they said they'd call Rose. I emailed The VP of the company and then i got an message from the owner. While i agree that this is USPS's problem in the long run, ALL of the could have been avoided if Postal Annex in Alpine had been on the ball and offered me better than something akin to 4th class shipping. FINALLY received the 2nd package January 7th. This all could have been avoided if the employee had given me ALL the shipping options. Won't be using them again ps. Thanks owner of Postal Annex Alpine for never calling me back. read more

I try to keep business local but this place is hot and cold depending on who's working. Plus, now they want to charge a $1 to drop off a prepaid box. read more

I have used this postal annex several times for a variety of issues and they gave ALWAYS come through!!! When I rate companies, I normally don't give anyone 5 stars, but I make an exception here. As I wrote, I have used this place several times and they have come through EVERYTIME!!! ie; banners and a couple of diagrams to be enlarged. The quality was excellent! I highly recommend Alpine Postal Annex! And, last but not least, the people there are always helpful and are very knowledgeable about there craft! Don C. read more

Love this place. Best place to drop off amazon returns. They are kind, friendly and make sure your packages are in the correct condition to be mailed. Much better service than the Alpine post office. read more

These ladies made my Saturday morning! I came in with a couple Amazon returns and was walked through the process by the owner. She helped me select the correct "return reason" for least expensive processing, and taught me how to email the return labels right to her store. Boom. Took care of my needs from start to finish. Excellent, cheerful customer service and reminds me why I love living in Alpine. read more

From the moment i walked in wow ! what a warm welcome. I love this postsl annex, i give them 10 stars. I will always patronize this business as they were extremely professional and courteous. The owner Rose Signore is one in a million. :) she went above and beyond to help me with a project, i will never forget feeling like i had angel from above. I highly recomend this Postal Annex. Peach read more

Rose and her crew are awesome and are very knowledgeable about shipping. Rose's selection of gifts are unique especially when you want something special. read more

This Postal Annex is provides great quality and service. The owner goes out of his way to make the customers happy. If you want excellent quality and care of your printing, digital or shipping jobs then this Postal Annex is the place to go! read more

Excellent service and such a friendly staff! I'll be going here for all my mailing and shipping needs!!!

There are many, many negative reviews (my previous review included) which are trapped inside the filter thing. Check the filtered reviews. The level of customer support in this place is the worst I have ever encountered. I thought I was bringing business to their store. I had money in my pocket, wanted to ship some things, and thought we could establish a mutually beneficial business arrangement (you know, based on the nature of their business). They (the people working inside this business) seemed extremely pissed-off and bothered that I had the nerve to walk through their door, and then tried to discuss mailing a box. In addition to being visibly angered, they resorted to insults and name calling. Really. You had to be there to believe the absolutely incredibly hateful treatment I received here. Be forewarned! And if you absolutely MUST enter this establishment, I suggest you request a peace officer escort. read more

Super expensive shipping. They wanted to charge $15 more for a parcel post (cheapest shipping available) than the post office itself. I could see raising prices if there wasn't a post office 2 blocks away.. But come on.. What a rip off!!! read more

I mailed a box of important books form this Postal Annex to Michigan and the unfortunately, the box was returned to my home Postal Annex in San Diego. I called Postal Annex Alpine and the owner went out of his way to figure out what went wrong. He drove over 60 miles to look at the box and even took it to the post office to try to figure out what happened. Turned out the post office made the error and Postal Annex did not do anything wrong. I was really impressed with the level of service and would recommend this postal annex to anyone. read more

Customer service is wonderful. The always have a good attitude. They are willing to help and do what needs to be done so that the packaging & shipment process is a good one. read more

Friendly staff... pretty busy for a small community. I use their P.O. Box services and have been satisfied. I've never used their mailing services like FedEx but will when I need them. read more

Nice, neat , new super convenient location. I love the convenient mailbox service !! They get everything done right quickly AND with a big smile...Thank You, Sara. Whether your package needs to be shipped locally or around the world they pack everything perfectly ! Greg is the local owner who does great graphics for menus, banners, letterheads, and anything else that can be printed.....Thanks, glad your in Alpine !!!! read more

I should have read the reviews on here before coming. If i could put zero i would. I completely agree with the previous reviewers about the unethical practices etc. i was trying to help out a local business here in Alpine.... I came in with two small packages to mail, i asked for the cheapest way possible. What was it? $15.00 to send a box not even a pound... But get this... It would have cost less than $8 at the post office. I felt completely lied too and i will never go back. read more

I have used this location for notary, faxes, packages, and certified mail. I always have a great experience. The staff is so friendly and they carry lots of little get items and cards which is a plus. Support local businesses like this one :) read more

Fantastic customer service, which seems to be a lost art these days. Rose and her staff are always willing to go the extra mile for you, and always with a smile. Additionally, she is big supporter of local small businesses. From shipping to pint work. I highly recommend this location. read more

I've been using this Postal Annex exclusively for over 13 years. I have bought personal items, had banners for sports teams, copied documents, the list goes on and on. I also drop off packages and I almost always have to pay $1 just to drop them off. So today when I went to drop off 2 more packages I didn't have any cash so while I was fumbling around my purse to find loose change I realized it was not going to amount to $2. I pulled out my debit card and was told it is a $5 minimum. Really why do you have to make it so difficult. How about just telling me no problem this time. read more

New owners are very nice and the staff as a whole are really nice. My older review was regarding the former owners and staff which was awful. Happy to see this positive change at Postal Annex!!! read more