Badger was great! After my initial online inquiry form someone called me back within 12 hours. I…read morethink I submitted around 9pm and someone was calling me the next day. Scheduling was seamless. Great communication all the way to moving day including a text to confirm of which you can actually text back to with any last minute questions or changes. Day of Brayden G and Tavion J moved us. They worked quick but with great care. Thank you for helping us have a stress free move day!

George and Hez are what truly made my move amazing. They were added to my job at the last minute…read moredue to a scheduling issue they had no control over. My job, even though time and date were confirmed, was somehow scheduled for a different day. Movers did not show as expected that morning. When I called the office, the issue was addressed and George and Hez were quickly assigned to my job. They arrived with smiles, hustle, and genuine care and concern for me and my belongings. Truly amazing guys. While the mix up with my move date and time was less than excellent, the customer service that happened in that moment to ensure my move happened that day made me a fan. It's not a flawless move that always makes people loyal customers. It's what happens to customers when things do not go as expected and what the company does to remedy the situation that creates forever fans.

Interesting place. I've never been in a pack & ship before, but I indeed had something to ship and…read morethis came up on my Yelp search for being nearby. The storefront itself is full of things, almost in a very cluttered-type of way. They sell items like office supplies, holiday cards, wrapping paper, and more. The two women working were polite and friendly, but the service itself took a bit of time to get all set up. I came in with a small box, and the only service I needed was to ship it out (i.e. no need for having anything packaged). It was $15 for the small, lightweight package being shipped downtown. I can confirm it was delivered with two days, which I thought was speedy. Overall an A-OK experience, but probably wouldn't return here if I was in a hurry to get in-and-out.

I arrived to drop off a USPS package which costs $1. Okay, not a problem. When I arrived the shop…read morewas in disarray, overhead lights burned out, and the sales clerk at the desk was sorting through a stack of mail. I asked if I could drop a package off and she said yes but just continued to look through the mail. After 2-3 min I decided to leave, it didn't seem like I was getting anywhere. Not great first impression!

Whenever I need to make an Amazon return drop-off, I will always drive the extra few miles to this…read morelocation, strictly for the staff's friendliness and the optional self-service station. I had a rather large package to drop-off, and with an injury I have, I'm still limited on how much I can lift. I felt horrible dragging my wagon through the store and having the worker grab out this huge package for me, but he was so kind about it. The one downside to this location is the very limited parking. If you come when it's busy, you're going to be trying to find street parking on one of Shorewood's busiest streets.

I primarily have visited this location as a drop off spot for pre-paid and labeled packages…read more Service has been fine, but not particularly effusive. They don't speak much when you come in and if you want "extras" like a receipt, you often have to ask for it. Still, they have convenient hours and a decent amount of parking. Despite that, there is almost always some person who doesn't understand basic parking courtesy and manages to suck up two spots or park so close you can't open your car door. This is not the fault of the store - just people being completely self involved. I'd feel better if they had one or two more lights in the lot at night.

What a dedicated crew!!! I was their 2nd move of the day, and when the first ran longer than…read moreexpected, I feared a cold and tired crew, but these guys stepped up in a BIG way! I'm a disabled Vet, and was treated with respect (as were my belongings). Todd, the area supervisor stepped in to drive the truck/help plan/move stuff so Demetrius, John, and Lamont could get it all done quickly and efficiently. They understood how stressful moving is, and made my difficult day a lot less stressful. Thank You!!!

We had a large move over a 2-day period including 7 movers and 2 trucks. The job foreman and his…read moreteam worked hard and were respectful. That said, the first red flag is that the office called mid-move and demanded payment in full before the job was finished implying that they wouldn't unload trucks until this was done. This wouldn't have been a problem assuming everything goes smoothly in the move. However, this wasn't the case as unfortunately one of the men dropped something heavy (nobody would admit to what happened) and shattered a granite countertop in the home we were selling. Since we were selling the home 5 days later, a granite company reviewed the damage, assessed that it needed replacement, and provided a quote for nearly $3,000. Given the timing, we provided a credit to the buyers of the home for the same amount. With this being real property damage (not personal property damage), the All My Sons office staff indicated it wouldn't be an issue and that we simply needed to file a claim and stated we would be reimbursed within 30 days. At around day 30, we received an offer from Joe Casarez via DocuSign for a $300 settlement. In consideration for this, we would also agree to hold them harmless for future damages and further agree not to disparage the company in any social media. After several unreturned voicemails and emails rejecting the offer, Joe sent a follow up offer about 10 days later for $600 under the same terms. We have communicated back to Joe that we expect reimbursement in full or we will be filing a small claims suit by the end of the week. DO NOT USE THIS COMPANY UNDER ANY CIRCUMSTANCES. They are respectful through the sales process but once they're paid, they treat their customers horribly. On top of it, the claims staff show no respect for your time and your money. I never write reviews but feel compelled to do so as this is the worst company I've ever worked with as a service provider!

The lady at the front desk was quite short and irritable when I entered the store. She abruptly…read morerequested my items without even mentioning their prices. When I inquired about the price, she was completely clueless. I had a leather item, and when she said she had no idea what the price was because it was sent out, she seemed annoyed that I brought it and didn't just automatically know the things she was telling me, even though I had never been there before. Will not be back.

Horrible customer service. Lady at front desk is absolutely rude. Tried to use a coupon online and…read moreshe told me I couldn't. Spent over $300 on drycleaning and told I couldn't use an online coupon.

I've had good and bad experiences here…read more Generally, there are busy hours and busy months - December is not a good month to go. During the summer months, though, I've found the place to be pretty empty. Morning hours seem to be the slowest. The people working behind the counter are usually pretty nice, as far as government workers go. I don't know if it's just me, but I usually find it hard to get a smile from a USPS, DMV, courthouse, embassy. But thankfully, I haven't met a mean person here, though not necessarily friendly either.

In 2026 it's wild that you can't get a return label printed at usps. Even if there were a charge, I…read morewould gladly pay for it. Respectfully, you have printers behind the counter, so it's bewildering they don't have this processed set up / accessible. Totally bummed to go in, wait 15 minutes to speak to someone, only to be told I need to go back home, print my label and then come back. The woman was kind and I realize it's not the fault of those working there but SOS this needs an update please!

Working with their Relocation Coordinator was easy, and the coordinator got back to me super fast…read more The movers were really fantastic. They moved everything super quickly and were very friendly. They made sure to handle all our furniture with extreme care, making sure everything was wrapped in blankets.

Did a great job. Friendly reliable polite people. Estimated…read moretruck size and job length accurately