Very very helpful. I was moving into town and worried about sending some boxes to my new place and having them sit outside for a week. They held my packages safely (even furniture packages like my nightstands) until I pick them up. It's an $8 pick up fee, but I didn't mind. The peace of mind was worth it. They're also very friendly and open on Sundays so that helped me out a lot. Wouldn't hesitate to use them in the future if I needed something. read more

This review is long overdue. I came here over a month ago to get my passport renewed along with getting my picture taken/name change. Beth was VERY helpful. She was so patient & helpful. I highly recommend this place! read more

They don't open on time! I've been waiting for the store to open and nobody appears to be inside... it's currently 10:10 am ‍ read more

PostalAnnex - Hours - Shipping Centers Near Me - San Diego, California

I feel like people tend to blow these places up when they catch them on a bad day, and then there are these oddly suspiciously excellent reviews that often feel quite hard to believe. So here's the most honest review of a Postal Annex... it was totally fine. The place was clean and organized, there were a few people in front of my so it wasn't lightning-fast but the woman working the counter moved along quickly enough to get them in and out in a reasonable timeframe. She was quite pleasant, got everthing done I needed. So again, it was totally fine, what you need from a mail shop. read more

I have had my pmb at this location for over 23 years and couldn't be happier with Bosco and his entire team! I especially want to thank Elise for her help all these years, always a pleasure to walk into an establishment and be able to say hello to those taking care of business. So happy to be a very small part of their continued success! read more

I came in.An Erica was extremely helpful when I didn't know what I was doing or looking for and she was able to coach me in the right direction.She greeted me with a smile.And I hope you have a good day greeting read more

This is the second time this place has not provided good service . And the second time a package hasn't arrived . The envelope which this place was supposed to pack was ripped to shreds , content lost, not sealed , my buyer livid . I am also realizing that I have been overcharged by quite a bit when I asked for the cheapest method of shipping which should have been priority flat rate box . Instead they sent my paper storage envelope parcel post. I should have packed it Myself instead of trusting the employees to do the right thing. Do you need to train your employees better ? I am going back to the people I know and trust . Your store replaced them in the renovated shopping complex. But the quality of service isn't close. To the business owner below - I had to deal with the buyer days before you contacted me . It's done . The other lost package was two years ago . I think the best thing I can do is to let it all go . I won't be using your business again . read more

Great service. I highly recommend this location of Postal Annex. Staff is knowledgeable and friendly.

Larissa answered the phone when I called looking for stamps appropriate for my wedding Save The Dates. I explained my disappointment when all I could find around town was the forever Flag stamp or one that said "Alabama" on the stamp. Larissa explained all of the "wedding appropriate" stamps in detail which allowed me to decide before making the drive. When I arrived, not only did Larissa have the stamps out and ready, but she took the time to help me apply all 80 stamps to each envelope. Never have I had such great customer service, where the employee quite literally took the stress right off my shoulders! Larissa, I appreciate your kindness and willingness to help! Thank you. read more

I poked my head in here a week ago thinking I would pick up one valentines day card. I ended up doing a ton of gift shopping I needed to do all in this one shop! I found cards, fun socks, a couple of little games and lotions that I could use for 5 different gifts. The service was great! Later, I had to do a return and that went very smoothly. I'll be back! read more

This company is right next to mine and as a customer who has both business and personal needs for their services, I can attest to their conscientious approach to service and quality. They're very new but the customer service tells me they'll be here for a very long time. I have shipped from their store, gotten copies, picked up emergency packing materials when I was out and purchased a few other items. They're bright and very positive and it seems like they treat everyone with kindness and real attention to detail. They offer other services like passport photos and mailboxes as well. They're a chain store, of course, but the people there make them seem like a small, independently owned business and not just one of hundreds of locations. I would recommend this place to anyone who needs shipping or shipping supplies as well as to anyone who shops in the area and needs to slip inside to pick up supplies or something quick. They offer great service and are very quick to help. Great store! read more

This place is great. We ship all our packages with them. Their service is always great. Thank you for always doing a great job for us..:) read more

PostalAnnex - Shipping Centers Near Me - San Diego, California

Do you enjoy being treated like complete crap as a paying customer? These people would rather be doing literally anything else in the world besides helping you. You coming in the front door of this business is the worst thing to happen to them that day. Then you get to pay out the nose for the pleasure. Just avoid them. At least at the actual post office you pay less for crappy service. read more

Overpriced. They don't sell usps flat rate boxes and sell their own. I paid $25 for a small box, he tried to sell me the larger one but I refused, still a small box and barely 1 lb package cost me $25 and it doesn't get to the destination (Florida) for 7 days. read more

Absolutely one of the BEST of its kind!! You "might" be lucky enough to get Ken!! He'll do all he can to help you. And their gifts and cards are terrific too!!! read more

This Postal Annex excels with their customer service. Josh is always happy to help and answer any questions that we might have and always goes the extra mile. The location is amazing and central to everything but Josh's customer service is what makes this place truly special! read more

I went in to get three copies of my paystubs so I could apply for a program that would help me freed my kid. The man there, his name started with a B, had me sit at a computer. The computer didn't work so he had me email him the pictures, 3 of them. Initially he said it would be 45 cents a copy. Then he told me it would be 4.95 for the computer time in addition to the copies even though the computer did work. I explained that I really need these copies. He said there was nothing he could do. I only had 3 dollars till payday tomorrow. I can't believe he was charging me for computer time that didn't work. I will never use postal annex again and neither should anyone else imo. read more

Bosco and Josh are wonder!!!! Every time I go in there they are beyond helpful and friendly. They go out of their way to make you you get the best deal for your package and that it will arrive on time. Super clean and cute annex, tons of cards for last min. Bdays etc. support your local annex. read more

Been really happy with the service here. They always go the extra mile. I imagine that the mediocre reviews are a reflection of people who are discontented with the fees they have to pay, which are inevitable as carrier transportation prices increase, but certainly not with the people at this postal annex location. Thank you all, again! read more

Do NOT go here if you're shipping any regular mail, they charge 50% more for usps services. When I asked if their price was the same as the regular post office the guy said "yah pretty much." I saved $14 to ship a package via usps by going down the street to the post office!!! This place is Unbelievable and the young staff lack courtesy as they cannot even acknowledge customers when they walk in the door. Save yourself the time and money and just go down the street to the actual post office. read more