If you're looking for a business mailbox, I caution you against Mail Station! I signed up for a box with them in January 2024. At the time, customer service was great and I was really happy to be a customer. For a long time, I got my mail and had no issues. (Though I did often have package slips but no package) Then, in February of 2026, I got very sick, resulting in a hospital stay and major surgery. Once I got out of the hospital, I realized my payment to Mail Station hadn't come out of my business account. I called multiple times. No answer, so I left a message with my name and number explaining that I had been in the hospital, but I wanted to bring my account current if possible. I wasn't able to even walk at the time, so I couldn't go in. I never got a response. I assumed I'd changed the card on file and that my account was current, as I never heard anything. That was my mistake. In June 2026, I am finally physically functional again. I go in to check my mailbox and notice the mail inside isn't for me. I approach the counter and say, "I think my mailbox has been reassigned." They confirmed it had. I ask "Why, was I delinquent in payment?" The older man and the young woman behind the counter look me up in the system, but said they didn't know why my box was reassigned. I asked where my mail was. They didn't know that either. They asked if I had been out of town for a bit. I explained I was in the hospital getting surgery and hadn't been able to come in. I explained that'd I'd called Mail Station, and even left a detailed message with no response. They said, "Oh. Wow. Well, we don't know." So: - Mail Station closed my account without any attempt to contact me. No calls, no emails. If payment is the reason for the closure, I would've happily taken care of my account if I'd been contacted. As it stands, no one can confirm why my account was closed. - Mail Station reassigned my box without asking for the key back or changing the lock on the mailbox. This gave me access to another business' mail. That's not cool for the other business owner. I wish I remembered their name so I could let them know. - Mail Station lost, threw away, returned, or otherwise misplaced my mail but couldn't tell me anything about it. - Mail Station didn't attempt to in any way resolve the issue and I barely got an apology. They didn't even ask for the key back--I volunteered it as I never want to do business with them again and it's super unethical for me to have access to another business' mail. If you value your mail, which I assume you do since you're looking to rent a box, Mail Station is NOT your best option. read more

I want to use their services but I cannot get an address. I went looking for them believing they were open, but they were closed. It was late in the evening. I had my work done somewhere else. Actually, it was at a local hotel here I frequent and they made all my copies. read more

After speaking to the business owner, I believe it was confirmed one of their employees did indeed steal my package, and Gisela at the front desk lied about it not being there. It would explain why she was so nervous when I spoke to her. As for the business owner's response, my review is going to stay up due to unprofessional employees, and packages going missing. Also the above employee claimed to be the manager everytime I asked to speak to the business owner. That is very strange. I was lied to that the package wasn't there when I went for pick up, and it has been confirmed that it was there. Yes this is documented, I don't need to be threatened. I asked the owner where it went after it was left there, and received no response. Then after I spoke to him about it, and the employee again on the phone, it was re-shipped out to someone else and signed off by a Noah. This is the first time a package of mine has gone missing from an establishment, and all the strange behavior that ensued after when trying to pick up and locate it- would be incredibly frustrating. Thank you. read more

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Walk in notary service! So convenient! Everyone was super friendly *and* they had tape available for free, which I always appreciate since I can never find my packing tape. Highly recommend. read more

Really really nice people working here who spent almost 2 hours helping me do my ink finger prints for a background check. I brought my dog and when it became apparent that what we had to do was going to take a lot longer than I anticipated, one of the workers there took my dog from me and walked around the post office with her while doing his job so that the young lady helping me with my fingerprints and I could focus on what I had to do. Jyn had the time of her life and they made the whole experience not only easy but very enjoyable. I'll be using them as a loyal customer from now on and bring jyn with me to help around the store read more

I went here originally to get fingerprinted. The owner provided the service and was very reasonably priced. He was also quite personable and friendly. I then had to send out 3 mailings of various types on a different day and decided to go back. The staff (a gentleman) was very kind and helpful. He even suggested the right way to send which would be cheaper. Highly recommend this place for all your shipping needs! read more

I called beforehand to see if they had walk-in services. The other person on the line responded, "We have three notaries at the moment, you can come in now." I made my way over there and was able to get my two documents notarized by Lancelot immediately. His service was friendly and thorough. Each signature was $15. So convenient as I needed the documents verified quickly. read more

Thank goodness for Lance and this amazing store. I had a very complicated notary and courier situation to India and Lance was super kind and helpful with helping me find a solution. The prices are competitive and the friendly smile is great too! Love this neighborhood shop! read more

Great little hole in the wall mail station. Very helpful staff! Thanks for helping me with my notary signature!

they've been perfect for me, having had an account with them more years than I can remember. They are extremely charitable and generous to the elderly. It's a completely thorough service station for people to send and receive their mail. The impeccable service has never lost a thing in all the years. There are some mixups, but I've given them a lot of work to do over the years and I've never been happier with administrators and resources like the Mail Station. read more

Mail Station - Working with Lance has helped my business and kept me stable during some very rough times. I shall always be grateful. - Printing Services Near Me - San Diego, California

This is my new go to for shipping. They answer the phone when you call. The packing is great and notary service very reasonable! Overall great! read more

Hands down the best neighborhood hub for your shipping & mailing needs! I love coming here. Lance always makes me feel welcome & I can always get a good laugh & good quip when there. Dare I say it's like the "Cheers" or Mr Roger's Neighborhood of mailing for the sense of belonging. Agree with other reviewers for quick pace & accuracy of work Lance does. With my shipping address information for frequent mail recipients stored, it makes most of my requests an easy-in-easy-out transaction. Thank you Lance! Grateful you are a good neighbor, have a great business & are a great guy! read more

The Mail Station is a small shop that does big things...printing, faxing, mailing, boxing items for shipping, and a notary public. They also have mail boxes to rent, as well. The staff of Lancelot, Dulce and Chris are super friendly and certainly know what they're doing. Their work speaks for itself. Even though it is in Hillcrest, there is parking available in the back of the shop, as well as metered parking along Washington Street. Highly recommended. read more

Perfect service. Everyone was very accommodating and helpful. Prices are also in line with the service

Extremely great service and very friendly highly recommended also they are dog friendly..

They are always friendly and helpful. I love that they're right in my neighborhood. Have used them for shipping and passport needs.

Can't say enough good things about this place. I use their mailbox services personally and for my business. UPS lost my wedding dress and these guys did everything they could to help me find it. Honestly they are the best! read more

Great guys and made the process extremely easy. I had to get my passport photos and they made it simple. read more

I love coming here!!! I live in Mission Beach but take the time to stop in because the customer service is absolutely amazing!!! The owner, Lancelot really cares about every single customer and makes shipping so easy!!! I love giving this place my business. If you need any shipping supplies, a mailbox or need to ship anything, come here!!! read more

My first time here and wow do these people make you feel special lol they make something so simple as dropping off mail so pleasant. Great job in customer service and all around will definitely be back! read more

Went in with a packet of forms and old passport to mail off. She handled it all and made the entire process easy and seamless. So thankful. Thank you. read more

The employees were so nice and helpful. I appreciated the patience and the care they provided us, during a stressful time.

I don't really want to go anywhere else for mailing stuff. Great service and prices.

I wanted to write this Yelp review before I left the complex because I was so appreciative of the service I had received here. Please support this small business if you are ever in the area and need some mail service. The interaction I had with the staff was beyond any other mail place I had been before. The ladies here were very nice and helpful. They went above and beyond to help me. Mind you I had like 15 packages that I needed to send out, to top it off it was for three different mailing services. They quickly process all my packages without a hiccup. The whole process took about 20 minutes. I've been mailing out packages as part of my business and never have someone ever process this many packages in this short amount of time. The staff notice me with multiple packages so they got together and helped each other with the transaction, that's what I call teamwork! I will be coming here for all my mail services from now on. Thank you very much! read more

I love this place; and I know that sounds weird to say about a mail station. But here's the reasoning; the service is amazing. I actually look forward to my visits with Chris and I know my packages are in good hands. It's a local business I am happy to support and will continue doing so for as long as possible! read more

I love this little mail station. It feels like the neighborhood hub. Lance has opened up the space! The service is courteous and knowledgeable. I trust my packages will make it to their destination intact with his attention to detail. read more

Mail Station has expanded their services and physical footprint. The staff is always friendly and the customer service is great! read more

Mail Station - I am really liking the new layout! - Printing Services Near Me - San Diego, California

This place was playing simply amazing! The person spent 35 minutes with me figuring out an address in a Third World country until it worked! Thank you sir! read more

I recently met the new owner Lancelot, a new chapter. The service Lance offers is personal and professional. He is now my concierge for packages and shipping. read more

Amazing service, the person on the desk is always helpful and courteous. A little while ago I lost the tracking number of a shipment, so I called and very promptly helped me to figure out all the information regarding my package, etc. Yelp don't have 6 stars but I would gladly give them more than 5! read more

Offering the same services as the post office, postal annex, and larger Fedex stores, this quaint mail station has it all - Lancelot is the new owner that's making some huge changes that focus on a customer centric approach while offering services w/ convenience at an unbeatable price. I've been a customer here for over a year - & the new owner Lancelot has earned my business for another year. Send your package with assurance & love! Thanks Lancelot! Love this place! It looks great!! - Billie read more

Best Mailbox & FedEx store hands down. We just moved across the way a couple months ago and it's ovbious that everyone loves the owner/operator, Chris. He's always friendly, prices are great and he's always packaging things for his customers. I'm pretty sure a couple of people who don't even need his services but use them to share some witty banter and a good-natured laugh. Keep on keepin' on Chris- you're the man! read more

I came in, as a walk-in to get fingerprints rolled. The service was super friendly and efficient- a great little local business to support. :) read more

Chris gives outstanding service. He goes beyond what this type of store usually does. He will help on every way possible. I highly recommend him Shirley Babior read more

I rent a box at the Mail Station because I move so often and changing addresses is a hassle. I love that I don't receive all the junk mail that I used to when my mail was delivered to my home! I also appreciate knowing that my packages are safe. Chris is awesome and always greets me by name. read more

Chris is the best. Friendly, helpful and reasonable. Always takes care of me. A delight doing business with him.

Owner operated. I could not he more happy with my box. Best price and terms I could find. read more

Excellent customer service. When I'm out of town Chris gets the mail to me fast. Also when shipping, very good rates and he always takes the time to help me get my products packaged. read more

Wow! I thought "customer Service" was just an metaphor -- it is a real ... just not very prevalent.

Excellent customer service. Was super attentive and patient while we had 4 packages boxed and shipped. Prices are also very reasonable. It's great to support a local business such as this- we will be taking all of our business here from now on. read more