Service requested is always excellent Staff is always super friendly & helpful Good location; not too busy read more

Christopher was very helpful and efficient! Really appreciate the quick service. Thank you Christopher!

Shout out to Cameron and this small shop that offers TONS of services! Need a notary, passport, keys made, packaging, shipping, copies, something faxed? This is the place! It's a small shop that has it all! This morning we were helped by Cameron.. this guy is on the ball! Friendly and professional Caron deftly helped several people at the same time with a quickness and thoroughness that is so lacking these days. TEN stars for this young man. Full disclosure: I'm not affiliated with this company in any way and I met Cameron for the first time this morning. This is my unsolicited opinion and I'm not easily impressed! read more

I've gotten LiveScan here twice. The most recent time, the young man was managing customers with packages, answering phones and manning the fingerprint machine. He was courteous and on top of it! I was actually having a lot of trouble with the instructions for rolling each finger and the employee was patient. Stellar service with no attitude! This location off El Norte is better than the other PostalAnnex (confusing as they are both on Woodland Pkway). The other one is near Mission HIlls High and you hit horrible school traffic if you're trying to drop off packages right before 4 pm. read more

I went in for a Live Scan this time. I have always liked the people that work here. They are friendly and I am glad I came in. I don't come often, but when I need to ship something, this is my go to place. read more

I received terrific service twice from a young gentleman at the store, Chris. He worked up an estimate to box a fairly large item and he did it with courtesy and knowledge. Three days later I returned to have Chris perform the job he had quoted me and I was impressed with his manner, his professionalism and the way in which he dealt with other customers that entered the store. Rarely, in my view, do you see people of any age providing such top-notch customer service because, you know what?, it ain't easy! So a large thanks and kudos to Chris, and to the store owners as well because their pricing for the job I needed was FAR less than the nearby stores in the same business. I walked out very pleased to have been there. read more

This is a great place I go there all the time anytime I need help with support for my office needs. I especially appreciate it Bernardo . He was very professional. It's like having a support staff remotely when you deal with these folks they're very competent and make sure to get the fax done right and get all the other things the PDFs everything is done perfectly. I really value them and use them all the time and appreciate Bernardo and his professionalism! read more

Yvonne and Kelly provided terrific, professional, courteous, and efficient service!! I had to get a live scan and had several questions about the confusing procedure. Yvonne explained the process exceptionally well and ensured I had my own copies for records. Her assistance with my fingerprint scan itself also made it go effortlessly. I returned later in the day, and Kelly was very thorough with my passport renewal by double-checking that all my information was accurate. Their swift work was also completed while simultaneously answering phones and keeping up with other customers. Overall, the fantastic customer service provided by both Yvonne and Kelly will keep me returning to the store for business - live scan, amazon drop off, passport renewal, etc.! read more

Had a great experience - the young man, Cameron is very polite, respectful and pleasant. Good to see that in todays day and age.

This PostalAnnex+ location was pretty busy; they offer many ancillary services in addition to postal services such as uHaul and Notary services, which I had to utilize. Despite the crowd, the staff were friendly and quick. The notary was fast and affordable. read more

We have been using this Postal Annex for years. The service is always the best service we've ever received anywhere. Helpful, friendly, fast, easy. Every time we go, we talk afterwards about how amazingly easy the process is and what great service we receive. Won't go anywhere else. read more

This specific location with the two young ladies was very helpful. I had gone to another location nearby previously where the worker who assisted me was so rude and didn't try helping at all. I recommend this location :) read more

Bernardo.. I hope that's his name... was most kind and helpful. He took time to explain my options for shipping, and the experience was overall superb. Get that man a raise. read more

The people working there are great. BUT the business over-charge horribly for a simple print request sent in via an email. Better go to Fed Ex it's a fraction of the $2 a page Postal Annex charges depending on if you do it yourself or bring in on a thumb drive -- even if sent via email and they do it for you it's 27 cents a page with a $2.50 service charge. So for big jobs it's WAY more reasonable and just bring in and it's (I think) only 17 cents a page. There is no option for self-service at Postal Annex. read more

I actually took advantage of a Yelp offer they had. The woman who helped me was very informative and helpful. She was nice as well. You don't always find nice people in postal industry. Their PO boxes are actually the cheapest around that I found too, so that was a perk. Highly recommend going here. Great experience all the way around. read more

Bernice was very helpful. I was stressed out trying to get my documents together and mailed for my passport. She helped me with everything I needed and made the process smooth and simple. I left there feeling like a weight had been lifted. So grateful for her kind customer service. Highly recommend this location and her service. I will definitely be going back for anything I ever need there. Thanks again! read more

I needed to notarize a letter, Bernardo help me very well, great service and price, I highly recommend this place!

This is my favorite shipping store! The customer service is great they are convenient and friendly. They always talk to me and make me feel welcome. They call customers by name when their regulars. I've never had any issues with delivery. All around I'm very pleased with this place. Thank you for your service! read more

This is a convenient, friendly store that has always greeted me with a smile and given above-par customer service. Thank you!

I agree with Audra. This is a convenient, friendly store. Located in a smaller shopping center, so it's less of a hassle to go to this location, especially during the holiday season. read more

At first I was going to give them a 1 star because they didn't show record of my dropping off a package with a prepaid label. I learned that I need to get a receipt. But then the stars began to increase rapidly when the owner, John, got involved and figured out what happened. He saved us from a $250 loss. Thank you, John, for your diligence. read more

The employees are always very helpful & friendly, always enjoy going in to ship my packages . Keep up the great work.

I understand the purpose of convenience fees, but a mark up of 3x the shipping cost of USPS is ridiculous. After quoting me $9.70 to send a small, light package within state, I took my business to the post office. I ended up paying just over $3 for the exact same service. It also bears mentioning that the line at the post office was shorter, faster, and the service was far more helpful and pleasant. read more

Thank you Manisha for being so helpful, pleasant and efficient. I went in to get my Live Scan done last minute and I expected a long wait. I was in and out within 10 minutes which was perfect because I had to bring my 3 month old baby in with me. Manisha was so kind and observant. She offered and helped me maneuver my baby stroller in, around and out of the store. I haven't had that kind of great customer service in a while. read more

This is the only Postal Annex I go to. Bernardo is friendly, fast and efficient. I had questions and he answered them and gave me the best possible option. He is fantastic. Great store, lots of products and gifts. And great customer service. With the holiday's coming up I will be shipping all my packages here. I would recommend this Postal Annex to everyone. Thanks for the great service!!!!! read more

I find this store to be my favorite. Personnel and knowledgeable and friendly. The store is convenient, accessible w/o parking issues. They offer a full range of shipping services which provides informed choices. A welcome addition to the neighborhood! read more

I had to go there to get finger prints. I made the appointment on line, got directions on google maps and got there right on time. The whole process was flawless, friendly, fast, efficient and professional. the place offers numerous services (more than expected) I would definitely go back to use their services. They get an A+++! read more

Just stopped in to get a live Scan, quick and easy! Very personable and friendly. Also took advantage of the $10 for $20 deal offered on Yelp read more