The owner is gives the best service and the price for a public notary stamp is so reasonable, $10. His courtesy and service are excellent in meeting his customers needs. I highly recommend Postal Annex and will be back soon. Only praise for such service. read more

Best place around to ship packages. The service is extraordinary! Friendly, efficient and they can ship via any carrier. They always go above and beyond. Seriously, don't go anywhere else. read more

I wish I can give this store and its owner ZERO star. I booked a U-Haul van a week ago for picking up it tomorrow. I also checked in and I am ready to get it tomorrow morning. However, today he just called me to let me know that it is unavailable. It is very UNPROFESSIONAL given that we are moving out tomorrow. The prices of moving supplies are also higher than those listed on U-Haul web. I will never come back to this store again to save my time and avoid trouble. read more

The postal service at this location is very personalized and detail oriented, and is surprising for a place that has been open as long as it has along with the nature of mail and other business services these days. Have used this virtual office / business location many times and know that it has everything for mailing, shipping, expediting and other services for business and commerce. Am so impressed with the place, I almost want to own one for myself. Hands down better than regular independent mails services. read more

Went to kinkos and they said they don't do infant passport pictures. Came here and got it done in 5 mins. Great service.

Great place. Small owner was very kind need something fax and noterized last min and got taken care of with a lot of great help.

Amazing service! There is a similar shop on Homestead and hollenbeck and they don't do media mail and giving me no tracking! On Mondays when the lines are crazy at the post office I can send my amazon books to this shop and they do media mail with the tracking! The son and the dad always provide amazing customer service. The costs are comparable to the post office. Thanks for being convenient! read more

This is my go-to place when I need to ship something out, mainly because of their location. Staff is friendly and will usually help with packing up your boxes (free of charge) if you come unprepared (like me). Great hours, too - they open from 9am - 7pm M-F. read more

Absolutely love John! He is sweet and very helpful. It's open until 7pm on weekdays just perfect

Great customer service and positive attitude! Sells packing supplies in store at a reasonable price.

Extremely friendly and very helpful! Stayed 15 minutes past closing to help me deliver a package.

I moved several weeks back. Before moving I did some research on places to rent a uhaul... the majority had awful reviews, but the Postal Annex had great ones. Chuck was super nice when I reserved a truck, offered to come in early (I didn't want to make him do that so opted not to) and even stay late (we finished early though). Overall a super pleasant experience. read more

The owner of this annex is siper friendly. My fiance went in there to buy stamos and there was no wait. We also had to mail out a wedding invitation to my uncle in Canada. We didnt have the cash to send out the card and he put the stamp on our card no charge. Of course we went back later to pay him back. read more

Very helpful and cordial. Sent a few packages and told me options and was fast and through. Great service and great find.

I really appreciate Chuck's attention to detail. He's well organized. I've been coming here for years for passport photos, visa photos, and mailing odd sized packages. read more

I have mailed packages through this location for the past 3 years. John is brilliant! Excellent knowledge about packaging, fantastic attitude and the best service! There is no package is too small or too big for him. All packages are treated with respect and absolute care. I don't think I will be going anywhere else when I need to mail packages. read more

This has been the most reliable and courteous PObox and mailing shop I have ever worked with. I have used them for 3 years and never had to worry about them dropping the ball. read more

We had several documents that needed to be notarized. We worked with Mr. Kim and his son who were very pleasant and professional to work with. Our documents were very detailed and time-consuming, yet Mr. Kim was thorough and methodical. We very much appreciated his service and will return. read more

I had the worst experience here. They do not carry the post offices standard price boxes and from what they told me they wont even honor their pricing if you bring them in. Then they wouldn't give me a price quote until i gave them all of my information including phone number and address. Then when I asked if I could get a quote without divuldging all my personal information the owner Chuck Kim told me to go somewhere else. Save your time and your holiday spirit and stay away from this place. read more

What a great experience. There was a really nice guy at the desk (I later learned that his name is Chuck), and he explained the whole process of renting a mailbox very calmly and clearly. I really feel safe and welcome here, which has become so important after moving to the Bay Area and having to move so often, dealing with so much money with so many people. It's wonderful to find a place like this every once in a while! Postal Annex certainly has my trust. Side note: Don't pull into the driveway too fast, it's pretty steep. Also watch out coming from 280 N onto Lawrence during rush hour... That exit is ridiculous. Otherwise fantastic location in the middle of everything! read more

For many years our families have used Chuck's services at the Postal Annex+ at Homestead and Lawrence (3561 Homestead), with great satisfaction. I did not realize that there was another facility at 2310 Homestead Rd. until I searched for "Postal Annex". I noticed some reviewers were dissatisfied with the service they received. It would help future Yelp users if reviewers would include the Postal Annex+ location they used. read more

The people at PostalAnnex did a fabulous job wrapping my recent purchase from an auction. They took great care and every plate arrived perfectly. I am very pleased and if you need this service, I would recommend the Postal Annex highly. read more

What a gem of a place. The owner, Chuck, goes out of his way to put the customer first. I have been coming here for years and have always gotten great service. Yes, sometimes it does get busy and you have to wait but I will take that anyday due to the personal service that I receive. It is like a one stop shop for mailings, packaging, copying, u-haul rental and notary to name a few. Chuck does his best to try and meet your needs and to know all of his customers. I have come in on several occasions to have documents and papers notarized and it is so convenient. Once he called me at home when he noticed an error in the labeling of a package I had dropped off (He was able to look me up in the white pages). I realized then that he cares about what he does and wants the best for his customers. read more

I've used this place twice for shipping out packages. The owner, who from previous reviews, I'm guessing his name is Chuck? Anyways he gives great customer service! He takes his time with you and makes sure my poorly packaged items are packaged well. It beats having to go price all the different carriers myself as I'm a pretty busy person. read more

I walked into this store and was greeted by a nice gentlemen at the counter. I let him know I needed to get a form notarized. He had me out of there within 10 minutes and even mailed out the form for me! The service was great and I will definitely be back! read more

This place is awesome! I called Kinko's and Office Max only to find out that they charge $.68+ for color copy on one side and b/w on the other. I found this place from Yelp, called them and Chuck quoted me $.34! I emailed him my files, he responded within an hour. Great place. read more

Great notary service from owner Chuck, very knowledgeable and friendly!

OMG !!!! the fax pricing is unbelievable only 1.00 per a page . Originally went to Kinko's :-) quoted 2.99 lst page each addtional page was 1.49 OMG highway robbery. But I called this location & the gentleman that answered the phone was so nice & when he gave me the price it definately made my day!!!! Will definately go to this location again !!!1 read more

Incredibly friendly shop, will use from now on. My realtors fax machine was screwing up and they were kind enough to not only put the fax through multiple times but also wait and retry to accommodate for my realtors poor fax machine. Had great talks about a whole range of subjects while I was there. Would give 10 stars if I could. read more

Guy sucks big time in customer service! Doesnt understand English.. and when you ask him again, hangs up!

A business exists to serve its customers and if the business forgets this, then it is only a matter of time when they will go out of business. A good business can differentiate itself by exceptional customer service it offers its clients. I had very bad experience with the business owner who was rather rude, wasn't courteous when I asked him a few questions about opening a mailbox and indirectly suggested that I go somewhere else. I will be extremely cautious doing business with them as they don't know how to treat a customer and they don't provide you with keys for after hours access to the mailboxes. I have had mailboxes before but never experienced such poor service read more

I moved away from the Bay Area and now realize how much money I was saving by shipping to Korea with this business. I can't find another place that will ship using Korea Express. read more

I'm in the process of shipping a lot of boxes to Australia - I went to Chuck Kim at Postal Annex based on the reviews here, and I was not disappointed. He's friendly, helpful, and really gets the best rate possible. He boxed my computer for shipping, and compared rates for me. He called with the rundown of shipping options and prices, and gave me a discounted rate because of the sheer volume of stuff I'm sending. I'm handing out his cards to everyone I know. read more

This postal annex is not like others I've been to. The gentleman who helped me sensed the urgency of my situation and did everything to help me out. I'm really grateful. read more

Chuck was kind, helpful, and funny. We had Real Estate paperwork that we needed notarized and Chuck handled it perfectly. He even walked us through all the pages that didn't need notarization to help us find all the signature/initial blocks. We would definitely recommend Chuck and the Santa Clara Postal Annex read more

This place is awesome! I have used them at least 20 times for various services, including Fed Ex, UPS, postal services, faxing, passport photos, etc., and have always received outstanding service from Chuck, the owner. He's friendly and extremely helpful. He even checked delivery of an important package I had sent next day delivery and told me the next time I was in that it got there on time. He also has a wide variety of really great greeting cards and other really fun merchandise. In a world where customer service is going down the tubes, this place is a breath of fresh air. They also make keys, rent mail boxes, sell boxes and packing materials, and have internet access available. I never go anywhere else. Avoid those waits at the post office and use this guy. He's excellent and it feels like going and seeing an old friend every time I go there. read more