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    PostalAnnex

    4.7 (235 reviews)
    Closed • 9:00 am - 7:00 pm
    Updated 1 month ago

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    Response time

    20 minutes

    Response rate

    100%

    Services - PostalAnnex

    Mailbox centers

    Apostille or authentication

    Notarial copy certification

    PostalAnnex Photos

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    9 years ago

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    8 years ago

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    7 years ago

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    Margherita S.

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    6 years ago

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    Margherita S.

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    7 years ago

    Watch out for dishonesty here. They mark up basic postage prices and lie saying it costs the same at the USPS. Very disappointed.

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    6 years ago

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    Margherita S.

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    9 years ago

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    5 years ago

    The staff here are responsive, reliable and friendly. Also it's $50 cheaper than the FedEx across the street when shipping international.

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    Margherita S.

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    10 years ago

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    7 years ago

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    Margherita S.

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    7 years ago

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    10 years ago

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    7 years ago

    I went in to notarize some forms and drop off a ups prepaid shipment. They were very friendly and helpful. It was a pleasant experience.

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    5 years ago

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    Margherita S.

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    5 years ago

    The owner was responsive and kind and professional. I'm happy to find out this place. And I'm satisfied with their notary service.

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    Margherita S.

    Thank you Tony! We hope to see you again soon!

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    5 years ago

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    Margherita S.

    Thank you for your review Sunny! We hope to see you again soon!

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    7 years ago

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    10 years ago

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    7 years ago

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    5 years ago

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    Margherita S.

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    11 years ago

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    7 years ago

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    Margherita S.

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    6 years ago

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    Margherita S.

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    7 years ago

    I went here for my live scan finger print. The lady who helped me was very friendly and helpful. Their price was also very reasonable.

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    10 years ago

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    5 years ago

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    Margherita S.

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    7 years ago

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    Margherita S.

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    8 years ago

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    10 years ago

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    8 years ago

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    10 years ago

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    8 years ago

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    7 years ago

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    6 years ago

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    Margherita S.

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    10 years ago

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    7 years ago

    Great place to mail packages and get a notary done. They are so polite and helpful there.

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    Margherita S.

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    5 years ago

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    Margherita S.

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    8 years ago

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    8 years ago

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    6 years ago

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    Page 4 of 6

    Ask the Community - PostalAnnex

    How much do you charge for money order?

    $ 3 per each money order max 500 each

    Do you offer digital China visa photos?

    Yes we sure do! We alhave all the specs and we will email you the jpg upload ready

    How much is livescan?

    We charge $ 25 for live scan  processing fee,  additional government fees might apply. No… 

    How much does it cost to have a document notarized?

    $ 12 per each notarized signature

    How much is it for a passport photo?

    A set of 2 passport photo is $ 14.99. EAch additional set of 2 is $ 10.

    Do you offer ink fingerprinting?

    Yes we offer ink fingerprinting 7 days a week during all business hours, No appointment needed, walk ins always welcome. We charge $ 30 per each card

    Can I drop off a package with a preprint UPS label here?

    Yes, absolutely! We will be happy to give you a receipt too. Ups picks up mon to Sat between 4 and 4:30. See you soon!

    How much for a personal mailbox?

    .We offer personal mailboxes starting at $ 22 per month with a minimum of 3 months. If you need your mailbox for a. business prices range between $ 28 and $ 33 a month. They are not po boxes but full street addresses which means you can get… 

    How much do you charge for passport photos?

    We charge $ 14.99 for first ser of 2, each additional set of 2 or a gigital copy is $ 10. Prices might be higher if you need a foreign size passport photo

    I need to rent a mailbox for my business. What options do you offer?

    We offer business mailboxes staring at $ 25 a month with a minimum of 3 months prepayment required. If you prepay for 6 month you get a extra month free, if you prepay for 12 months you get an extra 3 months free. Refundable $ 5 key deposit. NO… 

    What is the price to get eight passport photos?

    First set of 2 pictures is $ 13.99, second set of 2 is $ 8, all following sets of 2 is $ 5. Total for 8 pics is $ 32 plus applicable taxes

    What time are you open on Sunday? Do you notarize on Sundays?

    On Sunday we are open 12 to 5 and we notarize during all business hours

    Do you process authorize a new application for Passport Book?

    Unfortunately we can only process adult passport renewals by mail. For a new application please schedule an appointment at https://tools.usps.com/rcas.htm or if urgent at https://travel.state.gov/content/travel/en/passports/need-passport.html

    Don’t See Your Question? Ask Away!

    Review Highlights - PostalAnnex

    “Although it's not the most convenient for me, I'm going to go out of my way to do business with Margherita.”

    Mentioned in 40 reviews

    Read more highlights

    PostalAnnex - New boxes to ship presents and awesome stamps

    PostalAnnex

    (157 reviews)

    I have been coming to Chuck's Postal Annex for 15 years now. He was originally next to…read moreSuper-Kyo-Po, and I will happily follow him to this current location. His service is top notch.

    Such an awful experience at this Postal Annex location. I've had good experiences at other…read morelocations, but this one was a complete nightmare. I stopped in to drop off a few return packages since it was conveniently on my way home -- big mistake. Chuck (who I believe is the owner) didn't scan any of my packages, which was immediately suspicious. When I questioned it, he said they don't scan these kinds of packages... yet he ended up scanning the FedEx one but not the USPS one. When I asked for a receipt, he refused and said, "We don't do that here." I had never heard of a shipping place that didn't offer drop-off receipts. I was caught off guard and honestly should've asked for my packages back right then, but I was a bit shocked. I turned right back around and came back to retrieve them and he said no because once packages are "past the counter," he couldn't return them and they're already all mixed up. I pointed out that he didn't even scan my packages.. and I could clearly see one of my packages. I even offered to match my ID, but he refused and was incredibly rude about it. I should've read the reviews before stopping by this location.. that's on me. But now I'm so worried my packages will get lost or never make it to their destination. This is a ridiculous way to run a shipping business. I will never come here again and will absolutely be warning others to stay far away.

    Mail Station - Lobby and private mailboxes

    Mail Station

    (89 reviews)

    Loma Linda, West San Jose

    Excellent Service!…read more Emily and Harry are incredibly friendly and provide outstanding service. They are very knowledgeable about packing and shipping packages worldwide through different carriers and always help find the best option. They are bilingual in English and Mandarin, which makes communication easy and convenient. Their secretarial services are efficient and reasonably priced. They also provide mobile notary public services and can come to your location upon request. Their rates for copying, scanning, mailbox rentals, and call box services are very reasonable. Highly recommended for their friendly attitude, professionalism, knowledge, and excellent customer service!

    Amazing service packaging my Mac Studio Display for cross country shipping. I had queried several…read morebusinesses, and Mail Station was not only the most responsive but also offered the most competitive pricing. I was very worried the monitor would get damaged in transit because I did not have a shipping box (only the original box), so I paid for full insurance and provided clear instructions, dimensions, and pictures, and Emily went above and beyond to accommodate by customizing an outer box, including cushions, peanuts, and bubble wrap, and labeling the outside to ensure careful handling in transit. The monitor arrived safely and undamaged! Even the box was in good shape -- see before and after photos. Mail Station's attentive packaging of a high value item ensured careful handling in transit and safe arrival! Highly recommend!

    The UPS Store

    The UPS Store

    (278 reviews)

    Forest, West San Jose

    The best UPS store around!…read more Where do I start? Tania Lal, the owner, is one of the most service-oriented professionals I have worked with. She has gone above and beyond over and over again in the past year that we've been working with her. We found her through a Yelp printing request on a fast turnaround project. She delivered a stellar product with expedited and delightful service. She earned our business and we have since handed over all of or printing needs. We had one issue where one of her outside vendors got the specs wrong and she immediately corrected the error and had the reprint done. I cannot recommend this store highly enough.

    Needed to drop off an Amazon return package and this was the closest location to Santana Row where…read morewe stopped for dinner. It is located in a strip mall, between a Thai restaurant and a pizza place. There is generally a lot of parking in the strip mall but at that time of day, just before 7pm, the parking lot was full since there are a lot of places to eat there. There was almost no one in the UPS store and it was just before closing. I step up to the counter and show them my code. There were 2 people behind the counter and both of them stepped forward to scan but they could not decide who would scan my code. Both of them were, " you go', ' no, you go'. After 4 times of this, I picked one and asked them to scan the code. The woman behind the counter, under cover of her mask mind you, mumbles about how rude I was. They could not a simple decision about who would scan my code and she then had the audacity to take offense. Not worth the stop. You should take your business elsewhere if you want someone who can make basic decisions on how to help their customers and does not then turn on the customer! Update - the business owner commented on my review that I interrupted an associate, when they were helping another customer, when I found my code, that I could not initially find and that if I am in a hurry, they offer a kiosk. True, I could not initially find my code but when I saw people in line, I stepped aside to find my code. Bottom line is that if I am in a hurry, I should go else where because the associates not being able to make up their minds on who should help is the opposite of helpful and timely. Note that the owner never addressed the indecision (and hence holding up people) or calling me rude in front of other customers but is gaslighting me about what the real issue is.

    PostalAnnex - logo

    PostalAnnex

    (86 reviews)

    Could just be that I have bad luck but it seems like every time I come to this place, the answer is…read moreno. Can't notarize today. Can't ship today. Can't take passport pictures today. And even when they can do what I want they're not always the most pleasant about it so in the future, I will not be coming back. When the CVS next-door has better service than you do, it's time to really think about things

    Very rude customer service and false advertising. We went here cause we needed passport pictures…read more It said online and at the front of the store we can do it here. We went inside and asked and lady said "we don't do that here" and to go to CVS. I asked why don't you do it here and she said very loudly and rude "CAMERA NOT WORKING". That's when I told her she should remove the sign in front. My recommendation is to not go here ever. Lady was rude. This is a lawsuit waiting to happen. Reply: It's clear that the owner is not reading what I posted, and clearly wasn't there. Because I never asked for an application for a new passport, I went in respectfully and asked for passport pictures, and I got a negative response immediately. She respectfully could have told me that the camera wasn't working at the moment instead of yelling it to me. The owner Trinity is not holding herself accountable. Instead she is lying and put a twist to my story. I hope this business does better soon, because given the reviews that I am seeing, everyone has had a negative experience here.

    PostalAnnex - mailboxcenters - Updated September 2026

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