Had a great experience at Buona recently. My husband and I have enjoyed several visits to this…read morelocation and always delicious food. Saturday we got to experience their exceptional customer service as well. After ordering and waiting at our table, we noticed the wait was a bit longer than usual, and shortly after, Pablo, the GM came to our table and asked about our order. He did not have any orders in the kitchen that hadn't been completed. He checked the kiosk we used, but didn't see our order. He apologized and took our order using pen and paper. After a short wait, Lisa started bringing out our order. She is so friendly and efficient (we remembered her from previous visits). Pablo also came out again to check to see if our order was complete and apologized again for the mixup. Our Italian beef sandwiches were delicious as usual (best in the Rockford area). French fries so crunchy on the outside but warm and soft on the inside. Granddaughter's chicken tenders were tasty and our daughter ordered the gluten free cauliflower crust pizza (which I didn't even realize was on the menu). She said it was awesome, one of the best she has had. I highly recommend you try this restaurant if you haven't already. The quality of the food is above par for any fast food restaurant in the area. The friendliness and professionalism of the staff is so appreciated because we all know that is regularly not the case in fast food establishments. Thank you, Pablo, for noticing we did not have our order and for making it right so quickly. It is so appreciated. Oh and I can't forget that for the first time we tried Rainbow Cone (granddaughters insisted lol) and we were not disappointed. Milk shakes were creamy and thick with great choice of toppings. Cones and dishes with great choices of hand packed ice cream were great! So don't forget dessert!

Milkshake is 10/10, maybe 11/10. Consistency is perfect. Ice cream well churned. Melts right in…read moreyour mouth. I haven't tried their burgers, fries, and extras so I can't say much. But if you love milkshakes, and they're ain't no Shake Shack around, Buona is that place! Cheers!

Awesome find! A friend gave us a gift card and I'm so glad we got the chance to use it today. First…read moreoff, I'm lactose intolerant, so having a fully vegan menu is heaven to me! I had all the options! We ordered the Death Grip IPA and Briéekraut Oktoberfest, which we both loved. We started our meal with an order of nachos to start, and they were covered in a delicious nacho "cheese" and a a chili. My meal was the loaded Mac n Cheezy Bowl - which was so incredible (especially when you don't need to worry about the amount of dairy in it!!). My husband got the Grilled Cheeze Steak Tacos and really enjoyed them! The taco is made with a mini quesadilla as the shell with a delicious filling. Our server was extremely friendly, welcoming, and ensured a great experience. The restaurant definitely feels like a classic brewery with fun decorations and exposed brewing equipment, which is always awesome to see. Added plus is they have free Tesla charging for customers! (Possibly other electric car charging, but I didn't check) We will definitely be back!

Me and my wife recently came here on Valentine's Day to see what this place was like. We drove up 2…read morehours and we were thankfully seated. I definitely recommend haley's in our part that you call ahead the book of reservation because it does get busy and various parts of the day. Their menu was very comprehensive and it featured a great variety of specials, food, appetizers and alcohol. Staff here was very friendly though I will say that the food takes time to make so it's best to order some appetizers if it's very crowded. This brewery offers various events here like comedy nights and hosts other events usually in the other room. They had a hard cider I've never heard of before either and I thought it was really delicious. If you are not a drinker they got plenty of non-alcoholic options as well. The prices were pretty fair. Highly recommend!

6 months ago I ordered delivery and was missing a burger. They wouldn't give refund-I had to give…read moremy name and remember to ask for a free burger the next time I ordered which of course I forgot to do because I don't got to Tom & Jerry's much. I did order again 3 months later online-this time I was missing a large onion ring. Same thing-no refund/give name. So I tried it one last time, I ordered online but called and asked them to put my free onion rings in the order which they did! But this time, they forgot to give me 3 shakes and the side of cheese. When I called the manager insisted she gave the driver the shakes and I was out $20 and I was told I was responsible for calling Chow Now who they partner with for delivery to try to get my refund. NEVER AGAIN!

Service is Terrible we ordered 2 Gyros through the Drive through. Waited 37 minutes before they…read morebrought them out. Got home opened them and no Tomatoes. Called and they said we charge extra for Tomatoes. Young Girl Pretending To Be The Manager hung up on me when I asked for a refund. My wife and I have been going to there Restaurants for 14 yrs . No More. Ignorant young people. What a disgrace.

I was hesitant to come because of the low reviews but we had a great experience here! We went…read morethrough the drive thru and it didn't take long at all. The food came out fresh and hot, and the sauce + the chicken tenders were delicious. The employees helping us were all super nice too. Unless I just missed it, I'd love a grilled chicken option, their menu is pretty limited. But that's the only thing I'd change. We will be back again!

Food is good. However the drive thru and workers are not always pleasant. During a recent visit…read morethere was a dilemma in the drive thru where both lanes were pulling forward at the same time. The outer law was unable to merge to get to the window due to the other car. The employee at the window caught a massive attitude and was extremely disrespectful. when we went inside to handle the order the same employee wanted to talk down on us for the issue as if we did it "intentionally" to make them work harder. 10:10 recommend the food. However staff in drive thru 2/10. ( they need to be more respectful to people and understanding that things happenand instead of causing an accident in there drive thru sutuations happen)

I dropped in for a Raspberry shake after working at Hononegeah High School as a soccer ref…read more The place was BUSY. Getting to it is a bit weird, you have to go on the frontage road past the gas station, and can't get to it directly from the main highway. Once you get in, it's standard Culvers. Cheerful people working there, everyone hustling, everyone polite. I walked in, used the bathroom (gotta wash the hands after shaking hands after the game) and ordered. It took a few minutes, but my shake came out and I was on my way. Good stuff! After running 5 miles, I needed that! Ambiance is best described as "basic Culvers - the usual theme of Culvers.

I avoid this location now. One out of three burgers has something wrong. It wasn't always like…read morethis so I don't know what the issue is. if you ask for extra toppings they will put a gallon just to be rude. it was deliberate. The next time you might order a Culver's deluxe (deluxe means lettuce pickles onions tomato etc. ) and get nothing but two patties and ketchup. consistency is very difficult for these guys. Belvidere location is 10 times better . adults work at that location.

Never been to a Beef-A-Roo but you have to admire the balls the person had that named the place!!…read more Had the Wild West Beef Sandwich and it was great. Super thin sliced beef stacked high on a good bun. Also had bacon and some excellent onion rings on it. Also tried my son's hamburger. It was very, very good, had a thick caramelized crust on it from the grill. Very flavorful. Blows Culver's out of the water. Shoestring cut fries, very thin and crisp. Cheese curds were spectacular! I would come here just for them. Great batter! Service was great. The place was very nice inside too!

Food is fantastic - cool weekly special for The wrap, fries…read moreand drink. Avocado turkey wrap and freshly brewed tea did not disappoint. Our cashier was honest! Thank you! Cool layout to have different kinds of seating.

When the Vibes are right, the vibes are right…read more My wife and I have been wanting to try this place out for awhile now and we finally made time to have lunch here. It was a beautiful day so we chose to sit on the rooftop. What a beautiful view of the city and the river. It was a little chilly with the wind but we endured because of the view. The restaurant itself was not super busy but definitely steady. Every single staff member we interacted with was so incredibly friendly. We felt very welcomed to be there. We shared their Imposter Sandwich (Tofu) and a large order of Tots with the Sauce Sampler. The sandwich was phenomenal! Crispy, flavorful, & large enough to share. Tots were also cooked perfectly and seasoned well. We both left VERY full. My Only complaints/criticism was that their sauces were mostly misses. We only liked 1 or two of the ones we tried. They also don't offer a sauce with any heat. I personally prefer super spicy and really wanted more spice with what was offered. Also as a vegetarian, I never understand how a Tofu sandwich can be significantly more expensive than regular meat sandwiches. That part is always frustrating to me knowing how cheap tofu is. I also do not run a restaurant and do not have intimate knowledge of the overhead cost of things so I am totally ignorant to that part. It just can feel "predatory" because it's the only option for people that dont eat meat. in closing, this place is Awesome! They have amazing food, an awesome location, great staff, and this place would be a good experience no matter the party you came with. I definitely recommend giving DIsco Chicken a try.

It was good! Reasonably priced, ample portions, I'm coming back for sure. It was one of the only…read moreoptions in Rockford to eat something quick near the Sports Factory. Seating was tight and they seemed crowded during the Tuesday lunchtime hour. Quick service. Got the Drop It Like It's Hot sandwich- crispy outside, hot steaming juicy chicken. Fries were good. Tenders were big. Down to come here again to try out the other sandwiches.

The crew is always super friendly here and go out of your way to make you feel special. Food is…read moreoutstanding and the restaurant is pretty clean. Always a go to for something good and quick.

Not a lot of sauce or toppings. I've always found these to be rather bland…read more We do purchase their vegan options for our grandkids though. That's why I've given them 2 stars.