Nicole and the entire team at Potrero Physical Therapy are simply the best! I have been going to PPT for a few years now, and I look forward to my time there because everyone is kind and helpful, and I always leave feeling better than when I came in. PPT got my ankle and hip issues squared away, but now my back is posing the biggest challenge of all. I've accepted that surgery is necessary, and am so glad to have Nicole there to help me with the conditioning that will aid in my recovery. She is amazingly resourceful when it comes to trying different options for strengthening and healing: if Plan A, doesn't work or is too difficult, she always has a Plan B and Plan C. She keeps at it until she finds methods that work well for me. Thanks, Nicole! read more

i've been to a lot of physical therapists over the years and have to say that portrero pt is the best. i worked with jessica and she knows what she's talking about. she was patient and provided the exact info i needed to start a home routine. i do my homework everyday and had adjusted the exercises to suit my needs. we worked as a team and the advice she gave was better than the four orthopedic doctors i visited in the past. if you want to get down to the root of your physical pain and do your homework everyday she is a good match. i told her i give her an A++. read more

First visit I hobbled in for my appointment with Jessica. I think I've just been to Lourdes West. Got there via bus, afterwards walked 2 miles home. Absolutely she worked a miracle. Jessica had me do 2 counterintuitive exercises, shazamm! Same day I got an email for more exercises. I went & bought a 1 inch thick yoga mat which really helps on my wood floor. Why suffer people? Head on over to the beautiful, half empty brick building, ghost of design district past. No regrets. Praise Jessica, my savior. read more

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Potrero Physical Therapy is by far the best PT I have experienced. I worked with Nicole who was super knowledgeable, caring, understanding, and helpful. Her methodology is incredibly detail-oriented. She would measure my progress every 4 or so weeks and send notes to my PCP. All the staff were also extremely kind and friendly. The building looks a bit old and abandoned, but inside the Potrero PT unit, it is a very nicely decorated and welcoming space. I highly recommend Potrero PT and will be back if I have future injuries! read more

I had been using Nicole's service dozen of times since 2022, 2023, 2024, & 2025, so when I needed continuing care this year, no one could see me until more than a month out. So much for being a long time client. Either they are understaffed or who knows why, they did not offer me care in a timely manner and had to go elsewhere. Not excellent care in my book. read more

I've been working for nearly a year with Jessica at Potrero PT to address hip/leg pain that has plagued me for nearly a decade. She designed a program of exercises that allowed me to maintain my strength and mobility while getting diagnosed and treated for a partial tear in my hamstring tendon. She was a real partner, helping me track my pain / progress and making adjustments to my program whenever something didn't work or I was ready for more of a challenge. I have now returned to my full exercise program (pilates, hiking, swimming, and weights) and can _sit_ for hours at a time without stabbing pains in my upper leg. This is a life changing improvement for me and I'm so grateful for Jessica's expertise and support. The Potrero PT building is a bit out of the way, but there is always parking right outside! read more

I have been to a bunch of physical therapists, and can say Jessica is superb. I have had this injury for 3 years and my ankle gets irritated in the smallest of movements. Over the last several months, she has met my injury where it is, coming up with ideas when initial things aren't working. She has the knowledge to adapt exercises so I can actually do them, instead of just giving me something generic. It's been a great experience. read more

Potrero PT is a great place. It feels more like a small gym than a rehab facility. All the therapists are very professional and personable. I am a repeat patient, with very good outcomes every time, and I will go back any time I may need physical therapy. My new therapist is Leslie Muñoz. She is excellent! She is treating me for some knee and balance issues. She is carefull and thorough. The sets of exercises she develops are creative and challenging. They keep me motivated and I can feel the improvement after only a few sessions. Based on my pleasant and successful experience I recommend Potrero PT and Leslie without reservations. read more

I highly recommend Potrero Physical Therapy. My pelvis was unbalanced and my left side was much weaker than my right, and I had constant pain in my hip. I worked with Jessica for 8 weeks and was really impressed by the way she partnered with me in choosing just the right exercises that worked for both my body and my lifestyle. She got me on board and kept me motivated to follow the program. I now feel much much better and hope to be able to put off hip surgery for a while longer! Thank you Jessica! read more

I commend Portrero Physical Therapy and especially my therapist, Nicole for her skill, professionalism and inspiration. I worked with Nicole to prepare for and rehab from two surgeries. I'm confident that my work with her set me up for optimal outcomes. I was as strong and flexible as possible going into surgery and as safe and ambitious as possible in recovery. The facility is airy and well-equipped. The personnel facilitate a smooth and pleasant process. Thanks for everything. read more

I came to Potrero Physical Therapy after suffering an injury that severely impacted my ability to walk; and honestly, to live my day-to-day life. I couldn't work, couldn't move without pain, and was really scared about how long my recovery would take. Enter Nicole. From the very first session, I felt seen, supported, and truly cared for. She took the time to understand the root of my injury and built a custom treatment plan that was both practical and effective. Every week, I felt real progress and it felt great to have someone that encouraged me to find ways to continue living my life around the injury while I was healing, instead of encouraging me to cancel all my plans and vacations because of it. What shocked me most was how quickly things turned around. In just a month and a half, I went from barely being able to walk and being in constant pain, to being pain free and completing a backpacking trip I had planned months prior. I genuinely was worried it wouldn't be possible but thanks to Nicole's expertise, guidance, and encouragement, I made a full recovery and then some! read more

I came to Potrero Physical Therapy after injuring my knee at work. I had swelling and limited range of motion when I started. I spent several months coming in and following the PT routine at home. My PT, Jessica, was extremely supportive throughout the entire process. She explained everything we did in detail and how it would help me get back to 100%. She also tracked my progress, which was proof for me that I was getting better and stronger as a result of the exercises. The space and equipment are clean and organized. The front desk staff is friendly and helpful. I never had an issue with parking; there is plenty right outside the building. I would not be back to normal with a stronger knee if I hadn't come here. Thank you so much, Jessica and the rest of the PPT staff, for all the attention and care! read more

Kendall at PPT helped me strengthen the muscles needed for me to walk upstairs without pain! Worth the work +'s: + Great therapist. From an overused shoulder from bouldering to IT band issues from weightlifting, I have been too many therapists but for my latest ailment, Kendall was able to really minimize the pain I had from ascending stairs. + Great homework. I loved getting emails and printouts of the work I needed to do at home. I need a plan else I find something else to do. + Effective. I had severe shooting pain in my knee from constant stair travel when working. It finally took a toll but in less than 10 sessions I was able to build the strength and return to my daily routine. + Parking. There is actually parking here + Masking. Can't enter without one and I get it. The place has other patients that huff and puff during their sessions. You know--safe vs sorry. + Reminders. Sometimes I can't remember the day or time of my next session. Texts and emails help. Skip the work -'s: Can't think of a reason why I wouldn't come back if I ever encounter another physical difficulty. TIP: Book ahead with your preferred therapist. These slots are not easy to come by. read more

facility, personnel and help. Leslie has been a superb DPT helping me with shoulder and balance issues.

I love Potrero Physical Therapy and especially Nicole Reiss. I received great care from Nicole in rehabbing after both my hip replacement and my knee replacement. I feel stronger with a better understanding of my body. Nicole really payed close attention to my strengths and weaknesses and developed good plans for the best way forward. read more

I received excellent care from Nicole. The exercises given me helped me strengthen my knee and totally get over my pain. Very friendly and efficient staff overall. read more

They're really organized with their scheduling. My provider Leslie is great. I went there for wrist and glute pain and saw significant improvements after 3-4 sessions. read more

Super friendly staff, awesome therapist (Leslie). She took the time to listen to my mom's concerns and created a plan that felt in line with her goals. Also appreciated that she demonstrated tools at home to use for exercises. read more

I come for physical therapy on me knee with Ms. Leslie. Quality of care is fantastic, the scheduling system is convenient and the exercise tracking system is easy to use. read more

I have gone to physical therapy a number of times in my life, but Nicole has by far been one of the best ones I've ever had. She not only taught me exercises but helped me understand how to move and workout in ways where I wouldn't injure myself. She is the first therapist to tell me that my workout sneakers and running shoes were not providing me adequate support, and 6 months later I still notice how much more comfortable I feel in the new footwear I purchased. You want someone to be honest and upfront with you about what will work, and Nicole was definitely that. I am very appreciative to Nicole for helping me get back on track, and I am happy to say I foam roll and stretch regularly with much gusto. read more

This place is amazing and welcoming! From the front desk team to my physical therapist, Melika! Melika has really helped me on my road to recovery. She listens and asks great questions. Melika lays out a good roadmap for my recovery and explains why we are doing each exercise. I am so grateful! read more

I had my third knee injury in three years. I have tried many PTs in town in past injuries but something was always missing. This time I opted to try Nicole, and I can't stress this enough: she is the most professional, thoughtful, no-bullshit PT I've ever had. I worked with her weekly over 7 months, starting right after the surgery and all the way to return to sports. I have never felt so confident in my knee. I have never been so motivated to keep up with my PT. Nicole would always be prepared and ready for our session. She will remember where we left, would follow up on any open items, and will keep track of the progress. She kept a strong balance of carefulness (not pushing too much) and progress (pushing when appropriate). I had a specific goal in mind, and with her no-bs approach, helped me get there with intention. I am so happy I found her. Thank you for everything Nicole! read more

This clinic and my PT in particular, Melika, are truly incredible in their craft! I came here after my ankle injury consisting of a fibula fracture, syndesmosis disruption, and tearing the deltoid ligament. Now I'm back to playing Soccer again! I truly believe that I would not have recovered this well without Melika's guidance, care, and attention to detail. I went in about twice a week and from the first to our last session, Melika made sure I was comfortable, created a consistent care plan, and worked through all the nuances of recovery. Coming from a PT office from Kaiser, this sort of 1-1 attention and care was night and day. At Kaiser, the PT would see me maybe 15 mins max, before I get handed off to an aide or get take-home instructions. I worked with Melika for the whole session, EVERY session. If you're looking for a quality 1-1 hands-on care for your Physical Therapy needs, check out the clinic and ask for Melika's availability. Best clinic I've been to so far. read more

Kendall Roberts and the Potrero Physical Therapy team are phenomenal! I had a debilitating neck injury and went to multiple physical therapists before finding her and her team. Kendall is much more deliberate, methodical, yet thoughtful and caring in her practice. For example, there was an exercise that would be uncomfortable for me to do and on the spot, she recommended a slightly different way to do it that took away the discomfort. It was a small example, but one of many ingenious ways she thinks about helping people heal. She also took measurements so that we can measure my progress as we went. (None of the other PTs I saw previously did that.) To top it off, my insurance tried to cut my sessions short, but Kendall and her team were able to work with them to get me more sessions (I suspect having these hard numbers/measurements was something insurance couldn't argue with). Additionally, the staff are always nice, attentive and helpful. One time I was really early and they set me up with a heat pad to warm up before my session - who does that? Potrero Physical Therapy does! I have recommended family and friends and have nothing but gratitude for Kendall Roberts and the Potrero Physical Therapy team - they're outstanding! read more

I saw Kendall Roberts at Potrero Physical Therapy for several months to help rehab a sprained MCL. Kendall was wonderful to work with. She helped me go from not being able to walk without a brace to running and weightlifting like i did before the injury. Kendall did a great job of giving me a progression of exercises to work at on my own at home in between sessions. She was also great about incorporating feedback on how different movements felt and would design new exercises to help address weak points. For instance, at the start, i would feel a lot of pain whenever my MCL was stretched. Kendall suggested some creative exercises that would gently exercise my MCL in that way to strengthen it like banded abductor work and applying pressure to a yoga ball with the inside of my foot (like kicking a soccer ball). Overall, i really enjoyed and got a lot out of working with Kendall and Potrero Physical Therapy. Also, the facilities were clean and had everything i needed during my MCL rehab. read more

Really happy with Kendall at Potrero PT. Over the course of a couple of months, she guided me through exercises that eliminated my shoulder pain and numbness. Highly recommended, and I'm continuing to do the exercises and have remained nearly pain-free since. Thanks Kendall! read more

Great decision opting for Potrero PT to help me work through a case of frozen shoulder. Over the course of three and a half months, Kendall was attentive and effective in creating a program for me to work through the painful process of recovery, allowing me to push myself while being careful not to go too far. She was also good about modifying and tweaking things as we went in order to address areas that needed more work or to focus on enabling me to get back to specific activities of interest, such as skiing. The facility is in a great, open space and is kept very clean. The rest of the building is fairly vacant, so there's also ample street parking outside. I wouldn't hesitate to go back for any other PT needs (which, knock on wood I won't need). read more

I would like to bestow a lavish complement on my PT Nicole Reiss. I was seeing her for a variety of problems, including my shoulder, back and feet. She far exceeded my expectations in every way. She worked diligently to figure out was wrong, and how to fix it. I am amazed at the results we achieved, especially my feet, which have been in great pain for more years than I can remember. I now have exercises that will hopefully keep me in good shape. Thanks does not begin to state how grateful I am to you, Nicole. In addition, the facility is nice and the desk staff very helpful. They handled all the billing without a hitch. And it was very close to my house as well. read more

I had both ankle and quad therapy at Potrero. My therapist was Melika Kasner. She has been a spectacular therapist: a good listener, professional, responsive, friendly and positive. We met once a week mostly via Zoom - the remote sessions were effective. The exercises she proposed were targeted and direct. Melika carefully demonstrated each one and observed my technique to make sure that I got the most benefit from them. The suite of varied activities strengthened my two areas of injury. My ankles recovered completely within five weeks : they are now strong and flexible. And pain in my feet, Achilles, and ankles has been relieved. Likewise, Malika treated and relieved my quads, I would strongly recommend Potrero, and Melika in particular, for your physical therapy needs. Patrick tryon.ptc@gmail.com read more

Really pleased with Kendall as my PT; she got me back to about 95% and was great about pushing me just the right amount to get me to the next level without aggravating my pain. The space is quiet and spacious, and it's easy to park there these days. Overall I'm really happy with my experience at Potrero Physical Therapy. read more

I had a great experience at Potrero Physical Therapy and highly recommend it! The office is clean and cute (I love the exposed brick walls) and everyone in the office is very friendly. I always looked forward to my visits. My PT Melika was absolutely wonderful - she was kind, patient, and knowledgeable. She helped me navigate my life situation (walking my giant dog around the steep SF hills was aggravating my knee pain) and come up with ways that I could reduce aggravating my knee/reinjuring myself. She was a godsend in my post-surgery recovery. I have already made more progress than I thought was possible. I figured I would never be able to run again, and now I'm finally on track to be able to run without pain. I promised not to, but if I ever get injured again, I will 100% come back here! read more

PT Kendall took care of me after my torn meniscus surgery and was personable, professional, encouraging and assuring in my recovery. I'd recommend her for anyone looking for a PT post-surgery for recovery rehab work. read more

TL/DR: I cannot recommend this place enough. Great staf - knowledgeable patient, kind -, large facility with a wide range of equipment, scrupulously clean, just a fantasic experience all-around. Literally changed my life. More details: I honestly can't say enough good things about Potrero PT. I worked with Kendall, who is incredible, but the entire staff was great. I was referred to Potrero PT following a knee injury. I had never really been into fitness or working out (lifelong klutz, honestly). I'd been to PT at another place a few years before for a different injury, and my experience was...fine. They showed me some exercises, I went a few times, I kept up the exercises on my own, the injury healed. But my time at Potrero PT genuinely no joke changed my life vastly for the better. Kendall was fantastic - very patient, always providing information about what I was doing, and why. She made healing *fun*. She taught me a lot about the injury itself, and the ways in which the exercises were going to strengthen my muscles. Throughout the course of treatment, I began to see not only improvements with respect to that specific injury, but also general changes in my strength and flexibility. I started feeling *better*--not just that the knee healed, but just generally better, physically. By the time PT was completed and I 'graduated' - they throw you a mini party, it is surprisingly adorable - I had gotten weirdly addicted to exercising every week. I appreciated the general sense of improving health, and I wanted to keep it up. I started going to a gym in my neighborhood, and have been working out there ever since. I even purchased some of my own equipment, for shorter workouts when I don't have time to go spend an hour at the gym. I'm building muscle, and I'm continuing to expand on that feeling of general well-being that I first discovered at Potrero PT. And all of this because I am too clumsy to stand up without injurying myself--and because I had the immense good fortune to be referred to Potrero PT and Kendall. read more

This is my second time utilizing Potrero Physical Therapy, and I must admit. This is great place to help you recover. The front desk staff is awesome and you feel welcomed. My therapist was Kendall, and she super awesome!!!! She knows what she's doing and, doesn't push you to do anything that feels uncomfortable. Kendall will listen to your concerns and address them accordingly, what more could you ask for? She showed me many exercises that really helped my knee and back. She went above, and beyond explaining cleary what exercises we'd be performing, which made for a delightful Physical Therapy experience! read more

This place has everything, a professional staff, a clean and open environment, and air conditioning, which is refreshing on hot summer days. The staff is friendly and welcoming. Should anyone need physical therapy after surgery or an injury, check Potrero Physical Therapy first. They are simply the best. read more

I can't talk highly enough of Potrero PT. I started going here after I injured my knee at a ski accident, partial ACL tear, meniscal tear and tibial plateau fractures. I was walking on crutches and was completely unable to put any weight on my knee. Nicole worked with me for a couple of months and now I am back to light jogging, hiking, biking and basically everything I used to do. Nicole is amazing, she is always prepared, takes detailed patient notes, communicates with your doctor and addresses all of your needs. The front desk is very responsive and helpful too. The whole team helps you throughout the whole journey and even make themselves available after you "graduate". read more

The only thing I don't like is there's no freaking parking the best times to come early in the morning I think he opens up still at 730 so u could get in get out....I came here two years ago he's awesome he's really laid back easy going easy to talk to. always willing to help you out in anything you need Goes that extra Mile to make sure that you get what you need.I will be coming back here on the 17th for Pt I will have him for a couple weeks and then go to his other physical therapist was just as good as he is but she's just a little bit tougher her name is Tracy but they get results done so if you're ever in pain and you need to go somewhere this is the place to go. read more

Potrero Physical Therapy - A couple years ago he did not yelp and didn't even know what that was. I didn't hv account bf I came here. - Physical Therapy Near Me - San Francisco, California

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I've been through two shoulder surgeries and rehabbed a bad lower back with the help of the awesome staff of Potrero PT. They are lifesavers, in every sense of the word. Let's start with Lupe, the office manager who is an expert at dealing with the intricacies of health insurance providers. Lupe managed my expectations excellently from the onset, and has continued to be my advocate in working with my insurer to ensure I receive my benefits. Now on to the actual therapists, who are the heart and soul of Potrero PT. I've been working with Potrero PT since February of 2015, and I've worked with five of the therapists there, including Lance the owner. I'm currently working with Katty, who is excellent. Katty has helped guide me through my second shoulder surgery with sound knowledge and - when my sore and tired body needed it - a delicate touch. She works with my surgeon to develop protocols for rehabilitation, and constantly monitors progress to make sure I'm not pushing myself too hard or re-injuring myself. If I could afford it, I'd go to Potrero PT every day of the week. They are excellent, and have helped save my body (and therefore my sanity) more than once. read more

I had a great experience at Potrero Physical Therapy. Kendall was very helpful, she listened to my concerns and explained each exercise. She used her expertise to create a program for me at home which is working very well. I am very thankful for her knowledge and for her caring approach read more

NO MEDICAL CLAIMS. My personal experience. In January of 2018, I was contemplating hip replacement surgery. Best hip specialist in town said..."Let's try some therapy". I was doubtful since at the time I could hardly climb stairs, I needed help putting on my shoes and my range of motion was poor. That's what brought me in...here is what kept me here. 1 Clean environment, Approachable equipment. Having been to other places that were more like sweaty gyms or very clinical i was happy to see equipment I was accustomed to using in my gym. I knew I could rehab at continue to improve at my local gym. 2 Knowledgable Therapists From the initial intake to the sometimes challenging therapy, I always felt the entire staff was rooting for me to improve. This is not a spa to get massages and ice packs. Even though available, this crew is committed to getting you active and back doing the things you love to do. Patients of all ages fitness levels and activity are made to feel supported. 3 Friendly support staff I came in ... skeptical and in pain... not "in the mood" but every person I encountered was kind and helpful. They make setting appointments and dealing with insurance a pleasure. After 6 months I am back in the gym a few times a week swinging kettlebells using ropes and planning to join a Pilates studio at the end of the summer. read more