1. Potter's Collision and Towing

    1. Potter's Collision and Towing

    0

    Modena, NY

    Potter's Collision and Towing

    4.0 (1 review)
    Closed 9:00 am - 6:00 pm
    Updated 2 months ago

    Services - Potter's Collision and Towing

    Auto brake repair

    Auto engine repair

    Potter's Collision and Towing Photos

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    Modena Collision - one of tj's many project cars

    Modena Collision

    (10 reviews)

    Professional, pleasant, easy to work with. Did not repair our totaled car but gave us a fare price…read morefor it. Certainly would go back if unfortunately needed collision repair.

    I brought my vehicle in to this shop shortly after it had sustained some minor damage from a…read moreparking lot hit and run. The repair, I was originally told, would take about 2 days. My car ended up being there over a week! I was told several times that there was a delay in the shop obtaining a replacement part due to a supply issue. This created a hardship for me, as like most people, I need my vehicle for work and other important weekly obligations. Fast-forward a few months later. While vacuuming out the rear of my car's hatchback area, I notice several chunks of glass stuck in crevices under the rug and along the perimeter of the storage area. I soon realized what they were from - my rear glass window had been broken at some point! Upon careful examination, I could clearly tell the glass had been recently replaced, as the defrost lines were brand-new and the condition of the glass was that of a new automobile. I then realized that this shop had broken the glass, and rather than call me about the matter to explain their mistake (of which I would have been OK with - we all break things accidentally), they lied to me about why the repair was taking so long - because they needed to buy time to replace the broken glass! When I confronted them about this, they admitted to breaking the glass and said they lied to me because they didnt' want to upset me about the damage to the glass! Unbelievable !

    Potter's Collision and Towing - autorepair - Updated July 2026

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