The doggy day camp was awesome…read more My pup had so much fun The only problem is I booked the day camp for our 3 pups over a month in advance and they neglected to tell us the pups couldn't be together after hours. You can only have 2 pups per room now, which is different than in the past. This was not a problem in the past so I don't know if they overbooked or this is a new change but I knew my pups were well Taken care of while they were at camp. It's a shame I had the one up before they kenneled him by himself.

Everyone has been great helping our new pup socialize at camp. He loves his camp days! Special…read moreshout out to Grace for walking us through all of the puppy calming options/recommendations. Thank you for taking the time!

Courteous and professional staff. Very helpful when looking for food or toys for your pet. I highly…read morerecommend them.

Always friendly service and best place for picking up our pet supplies. We have 2 cats and we never…read morehave an issue with the products or parking for this location. We're so grateful for the smiling faces and generous help when we have a pick-up or delivery order. Although it took a minute to setup our rewards online, we appreciate being able to rack up points for rewards.

Everyone that works here is knowledgeable and nice. I always get my crickets and tarantulas here!…read moreLove this shop!

Have been going here consistently for 4 years now. Awesome and knowledgeable staff! Way better than…read morethe chain pet stores

Purchased full saltwater reef tank from Great White, and they couldn't have been more helpful…read more These people do it right!

Often when you ask for help at a serious fish store, you get treated like a "neophyte", which is to…read moresay, like you're an idiot. Not this place. Customer service for the most part is excellent. Staff are very knowledgeable and friendly. Not quite the selection that Denizens of the Deep (former occupant) had, but it is growing. I just called with a problem with my tank's water quality and the guy on the other end spent more than 15 minutes giving me info and advice. You may find cheaper supplies at PetCo, but this place is worth a few extra pennies, by far.

I have a 300 gallon pond. I have been looking for a tricolored butterfly koi fish for over a year…read more I stopped in to get feeder rats and found they had the tricolor I was looking for. When a young gentleman asked if I needed help I told him what I wanted. He said he had to go get someone who was acquainted with this type of fish. A female employee shows up a couple minutes later I tell her excitedly that I wanted the tricolor koi. She starts asking about my fish tanks. I tell her I have a pond it will be going into. She starts to tell me she can't sell me the fish so I ask for a manager. She comes back a couple minutes later with a manager to tell me that it's too cold outside and they can't sell the koi fish. It may be February 1st but it is unseasonably warm at a sunny 56 degrees. Secondly I try to tell them that I have an INDOOR pond which serves as a nursery/hospital tank for any new koi as you should never just add new fish to an established pond without knowing the health of the fish, but she absolutely doesn't want to hear anyone other then what the offended employee had already told her before she even came out to see what I needed. If you don't want to sell certain fish during the colder months then you shouldn't carry them. Secondly. If all you are going to do it hear the employees and NOT the actual customer then why even pretend that you have any sort of customer service. I currently have 3 ponds, 2 outside and 1 inside. None of which is any of their business. I also have a 55 gallon tank that houses a Snowflake eel. This eel has a particular diet. I have shrimp, snails and other small inverts in the tank with and he will not eat them. I have tried brine shrimp, mysis shrimp, silver sides, feeder good fish. He won't eat any of them. But he absolutely loves the black mollies. Yes he's a salt water fish. And if you educated your employees they would know that mollies can, will and do live in salt water. I asked for mollies for my eel and they refused to sell them to me as they aren't allowed to sell any kind of fish as a feeder? But you sell rats to be fed to snakes. You sell tiny gold fish to be fed to other fish? The amount of self righteous ignorance shown by the employees and management in this location is disgusting. I go into this PetCo every 2 weeks to get rats for my snakes and hopefully catch the right person working in aquatics to get the fish for my eel. I will be taking my business to the PetSmart down the street from now on.

Horrible customer service! I went to Petco in Fort Collins to buy some fish for my aquarium. I have…read morebeen standing and waiting at the aquatic department for more than 7 min and no one was helping me. There were 3 employees that walked by me, looked at me and didn't ask if i needed any help. Horrible customer service! I finally walked up to one of the female employees and asked her if she can help me with the fish or if she can page someone to help me get some fish. This female employee looked like she got annoyed. Horrible customer service! I walked up to the cashier counter and this female staff name Anna was on her cellphone. I walked up to her to pay for my fish and Anna didn't even greeted and asked if I found everything I was looking for. She rang up my fish incorrectly for $3 each. I told her that these fish cost $2.50. Anna seemed to get annoyed. She ended up fix my transactions. She handed me my receipt and didn't not apologize nor thanked me for shopping at Petco. Horrible customer service! No wonder this store has terrible ratings. Poor management! The store manager needs to train their employees better!

This was a fantastic experience. Wagz was able to get my dog in for a bath quickly. Jamie did such…read morea wonderful job and my girl looked beautiful. The store itself has so many fun things for your pets as well. Everyone was very friendly and kind there. I felt very welcome as did my Maesa girl. Thank you for your kindness and great work. We will be back.!!

The small business scene for pets has been, and probably will forever be, the best places to get…read morepet stuff. This place is no different. While we were out in Fort Collins, we figured to grab new things for the hellhounds at The Mausoleum. This place had some good rolled cheeks for a reasonable price, and it is their favorite. We also found a few decently durable toys with ropes in them so the barking dorks at home think their new toys aren't detroyed seconds after they get them. Some prices are a bit high, though, even for this goblin. All in all; Decent place to hit up.

Front Range Natural Pet supplies is a nice new store. Friendly owners, small local store which is…read morenice inside and a great location.

Amazing customer service. Every time I go in there, the employees are always so kind, knowledgable…read moreand helpful. You can also really tell they are a bunch of animal lovers!

The customer service employee at the Taft Hill location on Tuesday was extremely rude. I try to…read moreshop local and I love the North College store, they are always helpful and always offer carry out, even though I've never taken them up on it. but this location is on my way home from work. I knew what I was looking for and brought it to the front. The employee was annoyed because I did not put my bag of dog food on the counter where she wanted it. I couldn't tell which register she was at and set it on the counter near the east door. She was standing in the middle of the two registers. She slammed it down on the center counter and proceeded to complete the check out process. She seemed really frustrated and bothered that she had to stop what she was doing to help. Very disappointed in the service I received today.

Never a bad experience here! For a doggo spa it is a wonderful place for nervous dogs to get their…read morenails trimmed and ears washed. I wish I had the same experience with my own spa experience that my dogs have!

Prior to the change in ownership, my experiences have been 5-stars which means that for an…read moreextensive number of years the service philosophy and ethics were remarkable. I have taken many dogs throughout the many years and always tipped extremely generously. The expansion in ownership to Brittany, Preston, Hayden and MacKenzie may have provided the financial means for the business to continue, but the quality of business philosopy and ethics did not continue and instead have degraded dramatically. On Saturday 07/18/26 (heatwave 100+), I showed up for 2-dog groom appointments and waited outside for doors to open and be let in while staff inside wandered around. My two little 20# dogs were getting hot and thirsty. After 10-min a worker opened the door to tell me that they do not open for another 20-min and that I would have to leave and come back. I was there for appointments and in the time-frame to comply with their policy, but I was not provided any services. I have since left two messages at # 970-484-3644 stating the events and that no charges were to be applied to my credit card. I have NOT received any calls from staff or owners, and my credit card was indeed charged. What an embarrassing example they set for other community businesses that truly have their hearts and ethics in the right place.

The REAL hang out place for serious ranchers. Prices unmatched,…read moreThe Only place that sells straight white millet In bulk And they Charge a very low price! The people there are helpful and honest..... Ranchers just keep this place a secret