They are caring and compassionate and have so many birds that need good homes. If you can handle a…read morelarge bird or just want a small bird this is the place.

We've been here a few times over the last couple months because we were in the process of adopting…read moretwo parrots and the news that there's a local bird store was exciting! We were not disappointed! The owner works very hard to keep her birds happy and healthy and seems to closely screen people who want to buy a bird from her (this is a very good thing - lots of people get birds without realizing the work that goes into them). She also keeps healthy, delicious bird food in stock; stuff you never see anywhere like PetCo. We've only had to order one kind of food online since finding this place. The toy selection is excellent as well. Lots of safe, fun bird toys for sizes from budgies all the way to large macaws. Fun things to chew, shred, and general be a bird with. We love this place and will be visiting often.

Was about to take a lovely little lovebird from this man as I just lost my senior cockatiel a few…read moredays prior (who apparently died too young! He was 17 years old as far as we knew and came from an animal hoarding scenario) I had filled out paperwork and made a payment to claim the bird. And upon leaving and discussing Bill's comments and general attitude towards me, we turned around and I canceled my adoption agreement the same day. His list of comments were endless, alot of which I will include here. And might I add were delivered in an overly customer service-y level of passive aggression. (Ive worked in retail almost 10 years, I know it when I hear it.) - My sun conure is on a seed diet (hes very picky and will not touch any veggies i give him.) That was an issue - the cage i had left from my late cockatiel was "too small and he'd never put any bird in that cage." (My Tiel spent the last 5 years of his life in that cage with no issues. No crest fatigue, always ample food and water. Bird was arthritic and had lowered mobility in his old age) - Attested that I was wrong about being safe with my animals. I have 4 dogs and 2 cats. Dogs are always outside when my bird is out of his cage and my cats show no interest in my birds or are never in the same room as my bird. I was met with a "thats what they all say" comment and "it only takes once" - Continued to make me feel guilty about my own birds passing away "prematurely" in his eyes (17 yr old tiel, 10 year old tiel, both of which were rescues from animal hoarding scenarios so we have clue how old they truly were, nor what their health was like.) -Asked if I had an Avian light. I said my birds were near an window and he insisted "oh thats not enough because of the high efficiency windows in all homes nowadays." (Also felt the need to mention he was a realtor?) I wound up canceling my adoption because it simply feels like Bill is setting potential bird owners up to fail with his harsh criteria. There was so much i could see that he would find issues with in my home and probably deem me "unworthy" to adopt one of his birds. I can promise the birds I would get from him would have a better life than they currently do in a dark, dirty, run down home thats been converted into a bird shop. If you're seeking a feathered friend I suggest taking your business elsewhere unless you want to be plagued by anxiety of losing the $300-$800+ amount youd be paying for a bird you would never receive because you were "an unworthy owner" (Literal clause in the paper work that stated if Exotic Bird Ranch deemed a client unfit to own a bird that no refund would be given for the adoption price.) Copy and pasted from my Google review.

Bill is amazing loves his birds and makes their future his priority. I just adopted my second bird…read morefrom him. I took my first adoption to be boarded while we had some major sheet rock and painting done. Well when I walked in this little tiny Goffin reeled me in. Bill held him for me until the work was done. I feel because he knows the bird will have an amazing home. I've read some bad reviews about him and I can guarantee if he denies an adoption it's because he feels it's an unsafe placement or not a good fit. He told me many things I had to change to make my home a safe environment for a bird. Not a problem it's the birds that matter. Here's my second adoption from Bill.

My cat has been throwing up for years, even the vets couldn't figure out what was wrong with her…read more Katie, at the North Poudre Pet & Feed, inquired about her vomit and thought it sounded like the problem was she was just eating too fast! We switched Munchkin to a 1/4 wet food a day (incase she was dehydrated from all the puking) and putting her dry food in a feeder ball -so she has to roll it around to get food out, making her eat much much slower- and the results were immediate! I can't thank Katie enough for helping keep my baby health and happy and my floors vomit free!!!! Highly recommend seeking advice from this smart cookie!

I shopped at the North College store this morning. I picked up a basket on the way in, and placed…read moremy shopping bag in it. I shopped, loading 22 rawhide chews and 6 cans of dog food into the basket and bought a 22lb bag of kibble. When approaching the register, the cashier put the bag of kibble on the counter, then placed the basket on top of the bag. She then took the rawhide chews out of the basket to count them. When she finished, she put the rawhide chews back in the basket ( shopping bag? ). I cashed out. The cashier asked if I would like help carrying out the bag of kibble. I said, "Sure.". She then stood there. I got the message that she was not going to load the grocery bag with the items in the basket. I reached for the grocery bag and proceeded to load my items, one by one, into the bag as she watched. When all were loaded, she removed the basket from atop the bag of kibble, reached for the bag of kibble when I then said, "I'll get it." As with other reviewers, I'm wondering about customer service at this store.

They don't have any reviews on Yelp yet, so I'll be the first one! Dianalee is very knowledgeable…read moreand truly loves birds! I swear, this lady is a bird whisperer! My parrot is usually very aggressive around new people, biting, hissing, the whole display. However, he was instantly best friends with her! Little guy did not seem to bite or struggle at all during the entire grooming process. He was even making his "happy clicks" which are typically reserved for his favorite people! He welcomed lots of head scratches too. I was SHOCKED, I've never seen him be so friendly with anybody outside of our household members. Dianalee is absolutely wonderful and is so good at what she does, I totally recommend sending an email to book an appointment for your critter.

From the owner: My business offers gentle grooming for parrots, wing trims, beak trims, corrective beak grooming,…read morenails on lizards, rabbits, guinea pigs, and turtles. We also bring animals to your parties or events or educational program. There is nothing likeIt

Courteous and professional staff. Very helpful when looking for food or toys for your pet. I highly…read morerecommend them.

Always friendly service and best place for picking up our pet supplies. We have 2 cats and we never…read morehave an issue with the products or parking for this location. We're so grateful for the smiling faces and generous help when we have a pick-up or delivery order. Although it took a minute to setup our rewards online, we appreciate being able to rack up points for rewards.

Everyone has been great helping our new pup socialize at camp. He loves his camp days! Special…read moreshout out to Grace for walking us through all of the puppy calming options/recommendations. Thank you for taking the time!

Horrific. The haircut isn't bad but for nearly 100$ I didn't pay for my dog to come back cut up…read more Also did not mention that she cut him until I found it myself Do not go to Kim M if you are getting your dogs hair cut she will filet them. Also this is a picture nearly 1 week after the groom!

Rude people!!! Absolutely heartless management and staff. DO NOT RECOMMEND! They over charge on…read morefood and supplies anyways, better off taking your business to Pet Supplies Plus where the management and staff as well as prices beat this company over and over

The store is a good size, but not massive, so I was surprised how many great high quality food and…read moresupplies they have, and all attractively laid out and easy to find! My dog is a VORACIOUS chewer and makes short work of anything I give her, but their beef tracheas in the bulk bins held up longer than almost anything I have ever seen, and for just $4.99! The tripe stick was gone in 30 seconds. The cod skins don't last long, but they are only 99 cents, so they are a fun and different treat for them! They had lots of really awesome toys and the staff were wonderful. I think this is a great place to shop for all your pet needs. They also have a doggie self-serve wash there! (obviously, it's you serving the dog).

I have a 300 gallon pond. I have been looking for a tricolored butterfly koi fish for over a year…read more I stopped in to get feeder rats and found they had the tricolor I was looking for. When a young gentleman asked if I needed help I told him what I wanted. He said he had to go get someone who was acquainted with this type of fish. A female employee shows up a couple minutes later I tell her excitedly that I wanted the tricolor koi. She starts asking about my fish tanks. I tell her I have a pond it will be going into. She starts to tell me she can't sell me the fish so I ask for a manager. She comes back a couple minutes later with a manager to tell me that it's too cold outside and they can't sell the koi fish. It may be February 1st but it is unseasonably warm at a sunny 56 degrees. Secondly I try to tell them that I have an INDOOR pond which serves as a nursery/hospital tank for any new koi as you should never just add new fish to an established pond without knowing the health of the fish, but she absolutely doesn't want to hear anyone other then what the offended employee had already told her before she even came out to see what I needed. If you don't want to sell certain fish during the colder months then you shouldn't carry them. Secondly. If all you are going to do it hear the employees and NOT the actual customer then why even pretend that you have any sort of customer service. I currently have 3 ponds, 2 outside and 1 inside. None of which is any of their business. I also have a 55 gallon tank that houses a Snowflake eel. This eel has a particular diet. I have shrimp, snails and other small inverts in the tank with and he will not eat them. I have tried brine shrimp, mysis shrimp, silver sides, feeder good fish. He won't eat any of them. But he absolutely loves the black mollies. Yes he's a salt water fish. And if you educated your employees they would know that mollies can, will and do live in salt water. I asked for mollies for my eel and they refused to sell them to me as they aren't allowed to sell any kind of fish as a feeder? But you sell rats to be fed to snakes. You sell tiny gold fish to be fed to other fish? The amount of self righteous ignorance shown by the employees and management in this location is disgusting. I go into this PetCo every 2 weeks to get rats for my snakes and hopefully catch the right person working in aquatics to get the fish for my eel. I will be taking my business to the PetSmart down the street from now on.

Horrible customer service! I went to Petco in Fort Collins to buy some fish for my aquarium. I have…read morebeen standing and waiting at the aquatic department for more than 7 min and no one was helping me. There were 3 employees that walked by me, looked at me and didn't ask if i needed any help. Horrible customer service! I finally walked up to one of the female employees and asked her if she can help me with the fish or if she can page someone to help me get some fish. This female employee looked like she got annoyed. Horrible customer service! I walked up to the cashier counter and this female staff name Anna was on her cellphone. I walked up to her to pay for my fish and Anna didn't even greeted and asked if I found everything I was looking for. She rang up my fish incorrectly for $3 each. I told her that these fish cost $2.50. Anna seemed to get annoyed. She ended up fix my transactions. She handed me my receipt and didn't not apologize nor thanked me for shopping at Petco. Horrible customer service! No wonder this store has terrible ratings. Poor management! The store manager needs to train their employees better!

Excellent care. Dr. Arnold fit in our family's exotic pet (a fancy rat) on a booked day in Fort…read moreCollins last week, so she could be seen asap. He ran a test, forwarded results to csu hospital for follow-up re surgery, took time to speak with us--truly AMAZING care. (The first time he met our pet, a month earlier, he hung out with her and us for a good while before starting the exam, so all of us felt at ease and calm and welcome.) Dr. Arnold is wonderful. What I appreciate most about the Fort Collins office that we visited in May is the knowledgeable, responsive staff who make time for both urgent and non-urgent consultations. Grateful to have found Dr. Arnold and Raintree through friends. Highly recommende.

Updating my review to 2 stars. The vets are fantastic. It's a real shame that they don't have…read moreadequate support staff. Everytime I call anymore, it's a struggle to get what I'm requesting. Copy of chart notes so I can submit a claim to insurance? Took 4 calls & having to lay it out as simple as I can "I need the notes that the Dr wrote after he saw my dog today. I do NOT need a receipt." Trying to get meds? Half the time I'm told they can't order that medication for me. The other half... they call in meds to a compounding pharmacy since my dog is small. BUT THEY DON'T HAVE IT COMPOUNDED?? I had to tell the same staff member 3 times that yes, i did, in fact want the medication compounded. And then I get a follow up text "just to confirm, you do want this to be compounded?" Last weekend was my breaking point. I took my dog in for a quick blood draw. I was there for an hour. They never drew blood. There were animals in and out. Both for tech appointments and to see the Dr. My dog sat in the back the entire time while I sat in the lobby. I asked several times if it was going to be much longer. After 45 minutes I did tell the manager to please just give me my dog. That took yet another 15 minutes to get my dog & pick up medication. I'm disappointed, because I felt like the vets gave my pets top notch care. But if I can't trust the rest of the staff and constantly deal with frustration anytime I contact them - I can't do it. I am waiting for my dogs records - which has yet again been a struggle.

LOVE these guys! Unique products, great selection, and a super nice and helpful staff. Our pup…read moreloves to come in. They have a dog wash, a great supply of dry and frozen treats, and tons of toys and food options. Definitely check them out!

We went in looking for some CBD to help with my dog's anxiety and were pleasantly surprised with…read morethe selection and options here! The employees were both super helpful and explained how to use the product. They got me all set up with rewards points and offered to help as much as they could! Excited to give all the goodies a try with our fur babies today.