Thanks to Masters Automotive, I was referred to this shop to fix the AC on my 2018 Honda Accord. Who knew my car needed some special type of freon to make it work?? Jack did! He was patient and thorough in explaining what needed to be done to get my car problem resolved. Jack was able to get the AC working again in just a few hours, no appointment necessary, at a reasonable price too. Overall, this review comes from a very satisfied customer! read more

Located on 13933 Poway Rd Poway, CA 92064 United States They are open Monday to Friday from 0800-1700 (8am to 5pm) The crew greeted me with genuine smile and asked how my day was going. They are a fun crew, very open and welcoming. I got my brakes, rotors and brakes flushed within the hour. I usually take it to Nissan dealership but they were going to charge me $450 before taxes to do my front brakes (brakes and rotors). I got charged $300 from Poway Muffler and brake auto shop. They were efficient, quick and communicated with me of what was recommended and showed me what was wrong with my parts. Steve worked on my car. He took care of me and my car, made sure the parts were installed correctly. The shop has a waiting area and gender neutral bathroom for use. They have water dispenser as well. Jack is a honest manager. You can get quotes anywhere and he will give you a quote from his shop, his shop will most likely be cheaper than other shops around. There are tons of auto shops around here to choose from but this place fits my budget and they don't fool around with your time, money or safety. They do much more than just brakes. The staff have many years of experience under their belt. Honest work from the crew. I love it! I will be returning next month to fix my other issues. Keep up the good work PMB crew! read more

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I came in about 30 minutes before closing, and Jack was able to squeeze me in without an appointment. He did a great job on my exhaust and was super friendly. I'll be coming back here for sure for any muffler services. read more

The service they provided was fine. Needed brakes done, got brakes done. The interior of the office was a whole other experience. Now, this is an automotive service office, so I wasn't expecting to be able to eat off of the floor, but this place was filthy. Looked like it hadn't been cleaned in months. The price was on par with what I've heard in the area. read more

Knowledgeable technicians - great brake and suspension service. Fair prices, honest and up front.

Great People To Deal With, Always A Pleasure, Highly Recommended, Great Service at a Great Price, Thanks Ray, Trans American Products 800.423.5123 read more

Poway Muffler & Brake Complete Auto Service - Auto Repair Near Me - Poway, California

Always willing to help out with your daily maintenance or work on your next project car. Glad I found this shop to help me out with the things I don't want to do myself. Thanks guys! read more

Poway Muffler & Brake Complete Auto Service - Auto Repair Near Me - Poway, California

Horrible experience my exhaust tip and muffler fell off the car they didn't weld it on right.

Greatly appreciate Mark and the impeccable service he provides. First visit with my Chevy pickup, only had oil change, but definitely will be back for all maintenance and repairs. Mark patiently and willingly answered my questions and explained things clearly. When I meet a person who loves his work, I know he's happy, and that combination typically spells "best performance, best service." Thank you, Mark. read more

Highly recommend! Great service and nice people. I had to get my brakes replaced and an oil change last minute. Jack the manager was able to fit me in and get me in and out pretty quick due to me having to leave out of town. Thank you so much for your great customer service. Most definitely will be back! read more

First went in nearly 20 years ago and was overwhelmed by the no-upsell, honest and fair treatment I always received. My cars are all short term leases now, so I never need service, but I had to chance to reconnect when a friend and employee needed service. Fast forward two owners to the current manager: Mark. Same amazing service, and great work. This is the place that instead of recommending you spend more money to do this or that, when you pick up your car they say "we noticed your xxx needed replacement and did it on the house". Yep, no annoying change your cabin air filter, or your brake fluid calls needs to be replaced calls from this place! If you have an elderly parent, or teen daughter that needs to go get something services and you go with them so they don't get taken advantage of, save the trip and just send them over to Mark. Epic place. read more

Jack the manager got my Nissan Sentra in and out , Replaced my brakes in a timely matter. Definitely recommend this place!

My first time coming here to this shop because there so many to choose from in this area .. This will be my go to shop from now on !! .. Jack did a good job on my car .. good price and in a timely matter .. I would recommend this to my family and friends... thanks Jack !!!!! read more

I would like to thank Scot for great service and workmanship. I did a lot of research and had conversations with many mechanics and Scot was a true professional from start to finish. He serviced my Toyota Tundra in a timely manner with very reasonable pricing. I definitely recommend this company. Honest, professional and reasonable. Aren't these the traits we look for in a mechanic? Thanks again Scot. read more

Great repair shop with competitive pricing and excellent service. John went the extra mile to help with repairs and scheduling. Highly recommended. read more

First time trying PMB, met the manager John at the front who was friendly and personable. Told me what I needed was no problem and had one of the techs start immediately as it was something they could completely quickly. Work was done quickly and price was WAY less than what I was expecting. Will definitely return and wouldn't hesitate to recommend to friends or family. Thanks again! read more

I called three brake shops in this area and out of the three only this one actually cared to ask me questions to make sure my car actually needed brakes, whereas the other two shops were quick to give me a quote and have me come in to get the job done. Scott here spent time driving my car around to determine which brakes it might be and checked the rotors and brake pads too. He was able to determine that I actually did not need any work done yet, and he sent me on my merry way! It's hard to find trustworthy shops these days so I appreciate these honest guys! I'll be coming back. read more

The reviews are true! I've been to Scot 3 times and it just keeps getting better. I had just picked up this Titan from Brawley and it was in rough shape. There was an exhaust leak I'd identified, but the bolt snapped when I tried to tighten it. So, I took it to Scot. I was expecting to get reamed, but he found an effective solution that was different than what I had asked for. It was a better solution that kept the flange...and it was cheaper. I then took a set of pipes for my Victory Kingpin in. New flanges didn't align with the bolts on the bike, so he took the old ones off the old pipes and put them on the new pipes...without destroying anything! Amazing work, really. You can't tell the pipes were cut at all. Next, I took the Titan back in to finish the work I had planned. I had already done both wheel bearings, full front brakes and the passenger right brake line. I still needed to do the rear brakes, upper and lower control arms and tie rod with tie rod ends. Scot gave me a quote that I couldn't refuse and my truck was done 24 hours later. This is the first time in my life that I've walked into a shop, asked for a quote and paid that exact amount each and every time. They don't keep you waiting forever for your vehicle. They don't up-charge or swindle. They're straight shooters and if they can't, or don't want, to do something they'll recommend someone else you can trust. You have absolutely nothing to lose going here. As long as they are open, this is where I'll go. read more

Called them up today to see about doing a custom exhaust on an old BMW. They informed me that their welder was currently not working, but gave me a good recommendation for a exhaust shop down the street. I was very pleased with how the phone call went and how kind they were. read more

Put an exhaust on my 1991 Honda CRX si. Managed to keep the muffler, so it was CAT only. Still pricey, but it's a 22 year old car and it's a CA compliant CAT! So, no complaints here. Sounds great. Nice people! read more

Very appreciative of the guys at PMB! They bent over backwards to help get our classic mustang back on the road. Scott did a great job keeping me informed and allowed shared decision making of what needed to be done next. Even after a minor accident on the property, Scott was very proactive about getting the repairs taking care of in a reasonable time frame. This is the way to build a an automotive repair business with good clientele. Work performed: Full alignment (after suspension and steering had already been replaced), installed headers, installed adjustable motor mounts, installed custom exhaust, and replaced 5 wheel studs and nuts (inside joke). Thanks again PMB Team! Danny read more

Poway Muffler & Brake Complete Auto Service - Auto Repair Near Me - Poway, California

Truly 5 stars! Going to the mechanic straight up sucks and everyone will agree...but Scott at Poway Muffler and Brake makes it so much less suckier. Great customer service from the first call (before I even was a customer) to the follow up (after I paid them already lol). I am pretty clueless when it comes to auto repair so I am very thankful for the honest and genuine gents that helped me out. Thanks again Scott and PMB! read more

After paying over a hundred dollars at another place just to get a diagnostic on my Cadillac ATS, they ended up quoting me a crazy amount and told me that I needed to get my exhaust system replaced. I later googled other places and was very blessed to have found this place. I called to ask for a quote and Scott told me he would look at it at no charge and would see me right away. Once he looked at it, he told me it could be repaired by welding it. I was so thankful for his honesty. He did explain that in the future it may need to get replaced but he would try to find me a used exhaust system at reasonable price. It is so hard to find honest mechanics and I am so thankful for his honesty. The welding cost was nothing compared to having to pay for a brand new exhaust system. He fixed my car right away and I left completely happy and relieved. I will only be bringing my vehicle to Poway Muffler & Brake from now on. read more

Poway, Muffler and Brake did a great job converting non-serviceable struts to serviceable on my 1988 Toyota Camry All-trac. Scott, the manager found away to do the conversion. read more

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Scott did an amazing job on my car. Finished far sooner than anticipated. I highly recommend. He's super nice and genuinely cares about helping people. read more

I keep going back because they do excellent work, are honest about what is needed, and offer competitive pricing. Their name says muffler and brake but they offer complete auto care. Definitely superior service! read more

As a woman it is so important to find an honest mechanic. Once you do, you stay with them and that's exactly what I've done. I now live in Eastlake but still drive my cars up to Scott whenever I need anything done because that's how great this place is. Scott is extremely honest. I went in thinking I needed new shocks for my car because that's what the tire place I went to said. Scott told me the wear in my tires was probably due to balancing which was wayyy cheaper than changing my shocks. And yup, that was it! No complaints. Highly recommend. Great business. read more

Scot and the crew are excellent. He took care of the catalytic convertor of my 2006 Lexus with honest service and a fair price. Was able to diagnose and replace other worn parts without upcharging, confusing rhetoric, or making me feel like I was getting the Hank Hill Special. Will be coming back! read more

I will definitely use this business if I ever need to! I had a long conversation with Scott after being told (by Midas) that my high mileage Honda Accord needed a new catalytic converter. My 2010 was involved in a Honda recall for "leaky piston rings" but did not pass Honda's "oil consumption test" (the way they sneakily get out of repairing their problem but that's another story). Scott advised me regarding replacement of the CC, that there are 2 on this model Honda and that they are very expensive and that if there is an oil leak anywhere it would ruin the new CC. He talked me out of using his business to replace it! Who does that, except a very fair and responsible person.... read more

Go see Scot at Poway Muffler and Brake! Scot will be totally honest with you. He will not over charge you, or claim you need something that you do not. I have been having my cars repaired since 1970....I was just 15 years old and living in Honolulu. I have never found a more honest shop! Thank you Scot today......for my tranny flush on my Classic 1976 Cadillac El Dorado! read more

I had a bad catalytic converter and called around for prices, Billy the guy on the line gave me a price that was a hundred dollars less than any one else in the area. So i said I'd bring in the truck. What happened next was this guy took the time to figure out which one it was (i thought it was the other one) and fix the problem for the price he said on the phone, that is what impressed me the most no upsell. Since then I've had every one of my 5 vehicles there for repair and the price has always been fair and the work has done professionally. This place does almost any kind of automotive work, and one more thing Billy has become a friend because of how he treats his customers. read more

I have been using Poway Muffler & Brake for several years now and they never disappoint. Always good pricing, good work and fast turnaround. Most importantly they are extremely honest and transparent. I recently just had my 2004 Nissan Armada serviced with all new brakes, oil change, wheel alignment and they cleared a few annoying codes. Yes, a complete auto service garage. The SUV drove just like new and I was very happy with the entire experience. I would recommend PM&B anytime! Thanks again! read more

Customer needs to be on their toes! Needed front brakes - and roter turned, I knew that. So I called and made an appointment. When I got there it was like I had just walked in off the street. They didn't know I was coming, told me it will take some extra time to get the pads delivered - this should have been my first clue. I left the car there. Later in the day they called said it's done. I asked what the rear breaks looked like, per the work order, and they said they would have to check. Called back late in the day and said I really needed rear breaks. But I didn't have time to leave the car overnight. Took the car on a trip. came home and decided to check the rear breaks. They were fine! AND I DISCOVERED THEY HAD ONLY HAND TIGHTENED THE FRONT RIGHT LUG NUTS!!!! One lug nut was about 10 turns from falling off!!! If that wheel had fallen off on the trip that could have killed someone - like my family and me! Never again! read more

Thank you Scott for a job well done. You have found some new loyal customers. You were knowledgeable and answered all my questions. Took it in first thing in the morning and by noon it was ready to go. I will refer my friends and family to your shop. read more

Scot is very honest and charges a reasonable price. Put on my Corvette (C6) new Borla Exhaust system and new Toyota RAV4 Lmt new Chrome tip. Excellent fit. He took his time to installed it center. read more

As a woman I'm very Leary of who I take my car to. I have been coming here for years, for just about anything and everything... not just for muffler or breaks! Ask for Scott if he can't do it he will refer you to someone who is fast and honest as he is! Last time he even took my car to get smogged ! Thank you Scott for everything you do for me and my car! Stacey LaVorgna! read more

I recently Picked up my Ford Expedition from ROBBIE'S AUTOMOTIVE after it needed some repairs. I also had an exhaust pipe issue with another vehicle and just so happened to have the exhaust pipe with me. The pipe needed to be cut and potentially have some repairs done to it. Billy, the manager at POWAY MUFFLER & BRAKE( which shares the same lot where my car was repaired), went beyond what I expected when he cut the pipe with great precision and then found an extension that would make the exhaust pipe as good as new. Here is the COOL PART, he did not charge me a thing. I mean I fully expected to pay, but in his words, "it was a simple thing". Really it was a simple thing however all to often people are out to make a buck and take every advantage they can. I was very happily surprised to meet someone who still sees the value in doing a simple thing for someone and not charging them. I assure you the goodwill he generated with me will go much farther than any dollar amount I could have given him. I suggest to all of you and any one you know to go see Billy at POWAY MUFFLER & BRAKE!!!! read more

Had three bake jobs and an alternator replaced at PM & Brake and am very satisfied with the work results and professionalism. Great help from Scott there about decisions to make on my car repairs. My brakes are lasting much longer than repairs make at the dealer for my Honda car and Ford truck. I will continue to use them. The only reason I would give a 4 star rating is the condition of the lobby. Great for a guy, but kind of rustic of you take your wife with you. I'll leave her home next time. read more

I took my car to a Toyota dealership for oil change. They gave me a list of items that I needed to fix that would cost me $5,000. My car is not safe to drive unless I fix it. I decided to get a second opinion. After researching and reading the review on Poway Muffler & Brakes Complete Auto Repair, I decided to give it a try. I met Scott and he was everything the review said...honest! Scott told me that if I didn't plan to keep my Camry longer than a year, I did not need to get those things done. With Scott's help to maintain my car, I was able to keep it three years after that. Since then I have referred friends and families to Scott and they all were happy with the result. I have to share one story which is unheard of with a mechanic: My sister's car kept dying. She didn't know what the problem was. She changed her battery and still continued to die here and there. She ended up carrying a portable battery charger with her. I ask her to go see Scott. She left her car with Scott for a day. Scott told her nothing was wrong with her car; just a couple of loose screws around the battery. He fixed it and didn't charge my sister a dime. read more

These guys are my definite go-to for exhaust system work. Took my eurowagon to them after dealer told me the catalytic converter had a hole... PM&B showed me it was just the resonator - cost $250 instead of nearly $2000! And the work was done right and on time. read more