Ralph's came to the rescue when we got stranded due to vehicle issues that unexpectedly rendered…read morethe car inoperable shortly after leaving a sporting event in Rocky Mount. Having towed the car to Ralph's on a Sunday night, met the staff the next morning (Monday) upon opening. They were more than accommodating in diagnosing/repairing our vehicle, prioritizing our vehicle repair since we were from out of town and needed to get back home. Without question, they are certainly a 5-start operation.

The service and prices at Ralph's are excellent. The entire staff make you feel welcome. When my…read morecar wouldn't start, the tow truck driver said I needed a new starter and battery. I had him tow me to Ralph's where the mechanic said I only needed a new battery. They saved me a lot of money. They are the best!

My car was completely dead in the middle of the road. I had to wave people down so they wouldn't…read morehit my car due to the hazard light not even working. I called multiple tow truck services but no one was able to come out and help. Kountry Boyz towing was very polite and helpful. He was able to come out immediately to assist my brother and I to push the car into a parking lot. Thank you to the Greenville PD who also stopped to help since no one else stopped. Kountry Boyz was able to hook up my car and tow it to my apartment. Very polite and professional even when I was frustrated with him on the phone. I am truly sorry. I called multiple services, no one was able to help. Drivers on the road got mad at me because my hazard lights were on but in reality nothing was working on my car.

I recently rendered services from this company and I was very pleased. The owner was punctual and…read morevery professional. I would highly recommend this company if you are looking for quality work at a reasonable price.

Gene was great he responded back to me quickly with a quote he has very reasonable prices. He came…read moreout the very next day to detail my truck he does great work. I'm very particular about my vehicles and he was very professional and has a lot of knowledge and experience. Thanks again Gene great work!!! Thanks Al Barnes

I took my chevy Colorado in for service radiator hose leaking. $700.00 to replace 1 hose. $500.00…read morewas for labor, I asked for a breakdown and was told they don't track it "it's just lumped together" I felt completely gouged. I won't be back, you have lost a customer FOREVER!!!!!!!!

Buy All of my trucks here. Our salesman Gary is the Best!…read more Gray is always nice and friendly, gets the truck we want every time. Had service done today the guys in service are super nice and efficient.

Always amazing people and work…read more Will return! I've been there three times Very knowledgeable and honest

This is NOT the same Don's Body Shop anymore. They replaced a front bumper and did not know how to…read morematch the paint. They said because the bumper is plastic and the car is metal, the colors will not match. They said that they used the original color that was originally used on the car. They also said that the car had been repaired before. Excuse after excuse for not doing it right. The colors did not match. Even the insurance adjuster said the colors did not match. After I pressed the issue and told them it was not acceptable as is. They agreed to repaint the bumper. Now the bumper matches the car. However, they would not pay for a rental car for the extra four days it took to make the bumper right. The receptionist is very friendly. However, Greg should not be in the customer service business. He would not admit that there was a mistake, never apologized for my inconvenience, and never even said thank you! It should have been right the first time. I told the receptionist that I was going to write a negative review about my experience and about how Greg was so rude, unprofessional, unwilling to make things right, never apologized, and never even thanked us. She said he is a character. I would have asked to speak with the manager, but, He Was Sitting In The Same Room and heard everything that was going on and Never offered to assist or speak with me!! I have used Don's in the past with much success. However, I will not be bringing them my business in the future and I cannot recommend them. There are many good choices of Body Shops in Rocky Mount, Stay away from Don's. (Insurance paid for the rental car for the initial work to the car. However, of course, they would not pay for the extra four days to repaint the bumper that was painted the wrong color by Don's. I believe Don's should have paid for the rental car as this was clearly their mistake) See pictures below of what they thought was a good job, and refused to make it right until I said it was unacceptable and refused the car until it was right. After a lot of back and forth, they never returned my calls, the car is finally fixed with matching paint. Note, that they Never called me to inform me of the progress of my repair or the lack of progress. I had to initiate every call. Even when my car was ready the second time, I called to see if it was ready since it was already the forth day of a 3-day repair. I was told that they are pulling it around right now. LOL I really doubt that. Show less

I bought a 2014 Jeep from them recently.. They are wonderful people.. and great sales people.. I…read morecould tell by the attention they showed to the car that they really care and are very passionate about what they do and what they are selling. We will definitely do all of my business there.. also they do have a garage connected where they do oil changes and tuneup and inspections all that kind of stuff. Also, I will also be going there for all my needs for vehicles.. thank y'all again for all that you did . loving the new vehicle

Do NOT buy a car from RPM custom Classic in Louisburg nc they are Crooks they sold me a lemon I am…read morea single mom of 5 . I started calling about the issues 24 hours after I got the car . They will not take the car back , give me a refund or another car. I dont have anyone to help so my ex was a Mechanic and said that he would be willing to go down there and talk to them. They didn't care infact they called the cops on me and Trespass me because I was crying and begging them for my money back.I don't know what I'm gonna do. The Guy In the picture says hes the Boss And there was no one over him.Do not buy from this place. I paid $10,000 in cash . Now I owe the bank and the car is broke down and don't work . They said once it's drove off the lot it's not their problem. Places and people like this is what's wrong with the world The pic is the guy that says he owns the cars he's the boss of the place and he don't care I'm out 10,000. They are located in Louisburg nc

Honestly, tonight almost ended in death thanks to these guys. We were connected to them through our…read moreinsurance. We paid through the insurance site. Then we waited. And waited. We kept getting updates saying they would be there in 5 minutes, then 3 minutes, then 4 minutes, then 5 minutes again. Our car was dead in below freezing weather. I'm convinced now that this company is a scam. After an hour and a half, still nobody had showed up. We finally got through to our insurance who got us a different company, this one was another 90 minutes out. We lost feeling in our fingers and toes. With the last of our phone battery, we had a friend pick us up and take us home. Who knows if we'll ever see that car again. Don't bother calling these people. "Open 24 hours" is bs. The phone rings and rings until you hear a beep, then it drops your call. Every single time. You guys are crooks. Genuinely, who raised you? In this kind of weather with kids in the car, who knows what could have happened. Shame on you.

Don't let the 5 Employees Reviews Fool you! The driver stated he was on location and me and my…read morevehicle were gone, I set up the tow through my Road Side Assistant and I'm sure-they are trying to bill them for the call, I never Left the truck for a second and never seen a Tow Truck even pass, when Dispatch was contacted their reply was To Bad he should have been there, try some other place, So I Suggest you do the Same Before Calling This guy

job was completed quickly and service was excellent. would recommend them highly. They were both…read moreso friendly and professional