Recently purchased a 1982 Corvette from this dealership and was assured by a salesman named,…read more"Matt" that the vehicle had been thoroughly inspected by their mechanic and had no deficiencies / issues of any kind. I was not afforded the opportunity at the dealership to have the car placed on a lift to inspect it from underneath nor receive a signed declaration by the mechanic as to the verified condition of the vehicle. The vehicle upon further inspection and at a minimum, requires that the left-rear exhaust pipe and muffler be replaced due to rust holes, the engine receive a thorough tune-up because it will not idle, once the A/C is turned on, the A/C and blower fan are non-functional and either need to be repaired or replaced and the A/C system may not have been actually converted from R12 to R134 refrigerant, the right-side power-window is noisy, creaky and only semi-functional. The dealership was paid the asking price as advertised and all that I am asking for is that the vehicle be competently repaired, bringing it up to the mechanical standard it was said to be in at the time of sale, and that the repairs be performed in a timely manner, that is convenient to me, the new owner of the car, a one-hundred percent disabled, honorably-retired, former Paratrooper, Special Forces MSG / 1SG, and Delta Force combat veteran-Sniper Team Leader. The content of this review is absolutely true in every regard. 1SG(R) John Osborn SFQC 3-83 / OTC-18 Dunn, NC

I found Pete Smith while searching for a Kia Sorento. I must have received 10 inquiries from…read moredealers from all over NC. The sales manager Gary understood what I was looking for and didn't try and sell me something that I didn't want. The loan process was so easy. I didn't have to go back and forth with the bank. The day purchased the car there was a problem with the A/C. He made it a priority to fix the problem and offered an agreement to fix it if the problem returns within 30day. I've owned the car for 4 days now and it runs better than the day I drove on a test drive. Thank you Gary for your service

I would strongly recommend getting a second opinion before approving major repairs…read more I brought my 2021 GMC Yukon AT4 to Davenport GMC with a drivability issue just before my extended warranty expired. After their diagnosis, I was told the transmission needed to be replaced, and that repair was completed. The problem was still there immediately after I got the vehicle back. I was told to drive it for a "learning period," which I did, but nothing changed. After multiple return visits, I was then told the issue is now the engine and that it needs to be replaced. This all happened right after the warranty expired. At this point, the original problem has never been fixed, even after a major repair was done based on their diagnosis. Communication has also been an issue. I was told to contact the warranty company myself, but they confirmed that claims must be handled by the dealership and had no record of proper communication from them. The service manager, Chris, has been my main point of contact, and I've received inconsistent information throughout the process. I also had difficulty getting responses from upper management when trying to escalate.

Review for Davenport Auto Park in Rocky Mount, NC…read more I am deeply disappointed with how Davenport Auto Park handled my late husband's vehicle. After his passing, I contacted the dealership on August 9, 12, and 13, 2022, asking for the return of his GMC truck. I was told the vehicle had already been sold. However, sales records indicate the truck did not leave Rocky Mount until September 2022, long after my requests On August 9, 2022. I also have documentation showing that a power of attorney used in the transaction was voided by Cheryl Spruill, the dealership's title worker. Despite my requests, the dealership refused to return the vehicle. Matt Joyner, the sales manager, shifted blame onto the fact that I had legal representation, though I never disclosed my attorney's identity. As a company that promotes Christian values, I expected better integrity and compassion during such a sensitive time. Unfortunately, my experience left me feeling disregarded and mistreated. God Bless.

if I could give it a zero star I would i've taken my vehicle to them twice and both times I was…read moretold the issue was fixed when it wasn't

We purchased a used Volvo last January and need to find a trustworthy mechanic to maintain the…read morevehicle. Andy and Mitch did such a great job with our Volvo that we now have them do all the work on our Dodges too! Their rates are more than fair, work is always thoroughly completed, and never any surprises. I also appreciate that do give me a status update on anything that might need to be repaired in the future and let me know how urgent the issue may be. Not like many shops that seem to use any maintenance visit as an opportunity to upsell. Thank You!

If your having transmission problems take your car here! Very friendly service and fair pricing!…read moreTook my 2011 Tahoe in couple weeks later running like new! Thanks!

Very bad customer service. The lady was rude and very short and ridiculously high. I would not…read morerecommend this service to anyone. I think they're a scam.

Miguel's automotive mobile service proved to be trustworthy, competent and reasonably priced…read more He communicates well. He explained everything that needed to be done and kept me updated on the progress.

Excellent customer service they let you know what's wrong via a computer app and you can approve or…read moredeny the service.. They stay busy because they are best shop in RMT

We were hauling a trailer for the first time with our pickup truck and the transmission high…read moretemperature light went on. We stopped here at A-1 Brightside and they put the truck up on their lift and checked the transmission fluid. Fluid level was fine so they did some on-line research to avoid having to do a complete transmission analysis and gave us some very good suggestions. We tried those for the rest of our trip and the light never came on again. Very nice, respectful and the best was - NO charge. They said no charge as all they "really" did was check the fluid level. I'd go back there any time if I'm traveling through Rocky Mount and need transmission work. Thank you !!

They answer their phone. They gave me a quote. There was no waiting. So I came in. They were…read morefriendly fast and reliable. I just got an emissions test, but I will be using them in the future for any thing that my car needs and my husband's work cars too .

Been using Hayes for years, great people great service. Oil changes, inspections, repairs, always…read moregood and reasonable $. diane

DON'T GO TO AUTOBODY OF WILSON!…read more I got an interior door handle and needed them to install it. They would not talk to me unless I scheduled an appointment for an estimate, which was not the same day. I went back and got an estimate, which took at least 15 minutes. Then they told me that to install it, I'd have to come back A WEEK LATER! The truth is that the simply didn't want my business. It took longer to write up the estimate than to install the door handle. They literally told me that they would not have anyone available FOR 10 MINUTES until Tuesday of next week. I went yo White's and they installed it in less than 5 minutes! Hell will freeze over before I go back to Autobody of Wilson. No, the job I had was not worth thousands but one day I may have a bigger job and my business will go somewhere else.

extremely unprofessional store manager . Charged the crap out of my insurance . The final cost was…read more7k more than than the initial estimate. took 3 weeks . totally drained my battery and didn't care . hours of lost work because of having to change the battery. Do Not go here ..