The reviews speak for themselves-Rick's Repair Service in Sneads Ferry took great care of my 2021…read moreF-150. I came in with a shaking/misfire issue and instead of just throwing random parts at it, they spent the time to properly diagnose the problem. Turned out to be a bad ignition coil on cylinder 2, and they got it fixed quickly and at a fair price. What stood out most was the honesty and professionalism. They recommended a carbon cleaning service for later on but made it clear there was no pressure at all. The owner even told me he'd rather spend extra time diagnosing the issue correctly than waste my money replacing unnecessary parts, which is hard to find nowadays. Truck is running smooth again and I definitely trust these guys. Highly recommend Rick's Repair Service if you want honest mechanics that actually care about doing the job right. Kudos to these technicians, they have definitely earned my business in the future!

While on our way to Topsail from out of town, our check engine light started flashing and the…read moreengine was misfiring. Quick search for the nearest mechanic was Rick's. We showed up a little after 4 pm and even though they close at 5 pm, they took a look. They found the problem and got us back on the road. Awesome service and great people!

JDM automotive has to be the best mechanic shop I have ever conducted business with Chris did an…read moreamazing job with my Subaru in the short amount of time that i left before I PCSed. Mr Larry also assisted me and my dad when it came to securing my subie on the trailer and loading it. These days it's hard to find honest and trustworthy mechanics. These guys are the honestly some of the best people and are very knowledgeable in their craft. Thank you JDM automotive we don't deserve people like you guys.

Awesome guys, good prices, very helpful and welcoming. Stopped in for parts from passing by and…read morethey had plenty to talk about. You can tell they actually enjoy their jobs and they aren't in just for money.

Thank you so very much. I must have called minutes before you closed but you still sent someone to…read morehelp us I called several places before getting a hold of your number. Everywhere was either closing and wouldnt come, prices outrageous, said Jacksonville to sneads ferry was to far, etc. I told the receptionist our budget and yall worked with us. You came in a timely manner and very polite and respectful. That really means a lot. Again, we thank you so so much.

Very quick and friendly service! Had to get a tire fixed and within 15min I had my tire back…read more Extremely affordable. Will come back!

Zac from hooked up towing came within 20 minutes of my phone call. I had a massive metal screw…read morestuck in my tire, leaving my tire flat.... 35 miles from home, no spare tire, no donut tire ... He quickly removed that screw, plugged the area, inflated it and just like fixed !!! This is my 2nd time using hooked up towing and its a pleasure dealing with pleasant efficient staff, Every Time... I know who I'll call next time I have an issue, Hooked Up Towing!!! Your business is awesome! Thank you once again... Katherine Thompson

Truck broke down and under 30 mins Connor was there to haul it back to our house! He was Very…read morefriendly, helpful and made a stressful situation great! Thanks for the help, would definitely recommend this company and use in the future although I hope I don't have too!

On time, had no issues when I switched up on them last minute. Faris was very professional and…read morevery polite.

they were able to pick me up very quickly. the driver was prompt, courteous, professional and the…read morevehicle smelled great! would definitely recommend.

Do not trust this company! Billy just attempted to tow vehicles out of our front lawn, claiming…read morethat we lived in an HOA and that the propery owner complained. We own our property and do not live in an HOA. We contacted the sheriff's department and what Billy attempted to do is ILLEGAL. Billy proceeded to come back when he saw we were talking to the sheriff and claimed that we were blowing the situation out proportion and it was "just a joke". Wouldnt trust these people or ever service with them after this incident! ​

My mother and I found ourselves in a scary , dangerous situation we attended a family viewing for a…read moreclose relative in Jacksonville, NC we live in Florence, SC had a blowout three miles from the viewing at 8:30 in the evening sat on the side of the road until 12:30 am with no assistance from the company we called for help. Jones Towing & Recovery was on a call saw us sitting there for hours on their call stopped to check on us and immediately started to assist us. Had us back on the road by 1:30 am arrived home 4:30 am. I will just tell you they were a Godly, friendly extremely polite, put my mother 85 and I 68 at ease right away. Billy and Pam Goines I just can't say enough five star rating isn't enough to give these folks. So many passing cars yet no one stopped to check on us. I recommend this family company to everyone!!!!!! Sheron , Mary.

A++ I am new to Jacksonville and found myself in need of some minor body work on my Camry. I…read morecouldn't have landed better. From the first phone call to the last handshake my experience was great. I highly recommend Excel .

I had some unsightly blemishes on my interior trim so I asked if the guys at Excel could refinish…read morethe trim rather then me buying a new piece. They were able to repaint the trim and I took the opportunity to add a custom touch to my interior by changing the OEM silver color to a nice tan color. A few days later I was able to pick up the trim piece. The shape and texture of the dash piece did not allow for the painted trim to be 100% precisely masked so Excel offered to touch up some areas of overspray later in the week when the paint was completely dry. I wound up just taking care of the overspray myself and I even added some pinstripes with some vinyl wrap. I'm happy over all with the job excel did was glad they were able to help me out as quite a few shops refused to accept the job.