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    JR Automotive Solutions

    5.0 (3 reviews)
    Closed 8:00 am - 5:00 pm

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    Response time

    12 hours

    Response rate

    40%

    Services - JR Automotive Solutions

    Auto transmission repair

    Routine automotive maintenance

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    AAMCO Transmissions & Total Car Care

    AAMCO Transmissions & Total Car Care

    2.3
    (12 reviews)

    I never left a review from an issue that happened last year. Went here to have an issue fixed with…read moremy son's car. They diagnosed it based on a code and attempted to fix it after we paid them $1900. Months later the car is still having the same issue that my college student son paid them $1900 to fix. So when he came back in town on break we took it over to them to let them know. Even though it was months later, my son only drove the car about 1000 miles since they "fixed" it because he doesn't drive it a lot at school. The owner Chase was pretty rude and told us that we shouldn't have come in months later even though I explained to him that my son lives 4 hours away couldn't come in sooner. My son also tried to take it to another Aamco close to him, who suggested he take it back to where it was worked on. When we brought the car back to Jacksonville they tried to the diagnose the car again which was now giving a different code. So he said because there is a different code, the car has another problem that's causing the issue and it has nothing to do with what they attempted to fix. It made no sense because why did we pay $1900 for you to fix the car based on a code you relied on and then the car is still having the same issue. How did you fix it if it's still having the same issue? Chase argued that they fixed the problem and it's a different part now causing the same issue. Chase even tried to insult me when I told him they ripped us off and my charged my son nearly 2k and the car is still fucked up. He told me I was not grateful that his mechanics worked hard for me to fix the car and told me to my face I was rude because I am basically insulting the knowledge of his staff. Which by the way I never once said anything about his mechanics. Chase tried to be a smart ass and told me to take the car to Ford and they would tell me the exact same thing and that the work he and his staff did has nothing to do with the ongoing issue. Well guess what, we took our happy asses to Ford and they told us the part that Aamco put on the car was an incorrect part and could not be used with the vehicle. We go back to Aamco and tell Chase and he of course was all in shock and couldn't believe it. He then still wants to fix the car and I told him hell no. I don't trust him at all and demanded a refund. We came to an agreement to have the car fixed at Ford and Chase paid for it. I'm sure he may have lost money but oh well. Next time rather than argue, be rude and insult customers, how about do more research and listen. And yes I was rude right back because I was not about to let this dude rip my kid off and talk me like I was a dumb ass just because I'm a woman. I will never ever use this company again and I've let others know as well.

    I dropped my car off at 1:20 pm for a diagnosis and was told it'd be done before close of business…read more(5pm). Online says they close at 6 by the way. Either way It was not done by that time and I was not called about it. They closed for the rest of the day, leaving me stranded for work the next day with no vehicle while my work uniform was in the car. A simple phone call could've changed everything. The worst part is, it took me to call THEM the following morning. After calling them, they continued to give an attitude and tell me there was nothing wrong with the car, even after multiple shops and mechanics have told me otherwise. Place should not be in busines.

    Don Williamson Nissan

    Don Williamson Nissan

    2.4
    (51 reviews)

    Derrick Davis was hands-down the best sales consultant I have ever had the pleasure of making a…read moredeal with! After an experience over at national (a car dealership down the road) we were ready to give up. We drove into Don Williamson because it was on the way home, but we weren't expecting much. Well, we were quickly rejuvenated in our search for a truck! The lovely receptionist greeted us and in seconds my teenager was eating a cookie (which is exactly what you need after car shopping!) We chatted with Derrick about what we were looking for and left our number (it was very close to closing time and already dark) We got a call the next day that he had something for us to look at and went right over. The truck was perfect and the entire transaction went so smoothly. We even had the chance to chat with one of the techs, Noah, who made us feel even better about the truck. Derrick was super personable the entire time. I thought that didn't matter to me until we looked at other dealerships. It was a breath of fresh air. We left feeling completely great about the whole experience and would go back to Derrick next time we are buying a vehicle.

    I purchased a vehicle from this dealership that was sold to me before the required NC inspection or…read morethe pre-certified inspection had been completed. I was not made aware of this before driving the vehicle off the lot. I later discovered the vehicle was not properly registered when I was pulled over for fictitious tags. That is when I learned the required NC inspection had never been completed. I was told to bring the vehicle back to the dealership to have the NC inspection done. I drove an hour to get there and waited 3.5 hours, only to then be informed that none of the pre-sale, pre-certified inspection or required work had been completed before they sold me the vehicle. I now have to make another trip back for a scheduled service appointment so the pre-certification work can finally be completed, including new tires, an alignment, and an oil change. No loaner vehicle has been offered. Now, 20 days after the purchase, the vehicle is still not registered in my name, and the payoff on my trade-in still has not been received. I have had difficulty getting a manager on the phone, received no apology, and have been offered no compensation for the hours of my time, travel, and inconvenience this has caused. I purchased what was represented as a pre-certified vehicle. I expected the required inspections, certification work, registration, and basic service to be completed before the vehicle was sold to me, not discovered and addressed one problem at a time after the sale. This entire experience has been unacceptable.

    JR Automotive Solutions - autorepair - Updated August 2026

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