Quick and easy to work with and got all my clothes looking like new. Easy communication and…read moreaffordable.

I've been coming here for a few years since I live in the area. Today I've decided to take my…read morebusiness elsewhere. This location is not reliable, there is always an excuse for something and half the time you never get an answer when your items are missing or late, corporate operations pass off the problems to the area managers, rather than addressing them and by doing this, no one knows what's going on. The value is fair, but the customer service is far below par. This one is a dice roll

I just moved to N Kansas City and I get all of my dress shirts and suits professionally cleaned, so…read moreI looked for a new dry cleaners upon moving. I went to this Pride location because I had heard good things about Pride in Westport and around midtown. Dude, every experience with this store has been disappointing and frustrating. I had a pair of slacks I took in on my first visit along with several dress shirts. I had to take the slacks back THREE times in order to get some small spots removed that were caused by a milkshake that splashed on a floor in a restaurant near were I was standing (simple protein stains) THREE TIMES I had to take them back because the spots continued showing up every time I went to pick them up. I was offered no apology and no compensation for all of the repeat visits. Then I started uncovering the dress shirts I got back from them in my closet and there was no starch and no seams pressed on the shirts!!!!! Everytime I dropped shirts off I requested heavy starch. They ignored all of my requests. Guys...a dry cleaner? I have few requests. #1 Clean my clothes #2 iron the shirts and add starch when I request it. These people aren't even kind. Just a warning before you invest the time and money that I did in the NKC location. Find another dry cleaner.

Quick service. Haven't had any issues with my shirts like I have with many other cleaners.read more

I'd just bought a new pair of draw string workout shorts, washed them once & the draw string got…read morecaught on another piece of laundry and pulled inside the draw string hole. Brought it into Emily at the North Kansas City location, thinking the seam would have to be cut open to get it out. Somehow, Emily, with a magic tool she had, was able to snag it thru the hole and pull it back through!!! Fixed. Her willingness to try several options and ultimately succeed, will keep me coming back! What Dedication...and she wouldn't accept a penny! Thank You Pride Cleaners for hiring people that exemplify Custmer Service! Tim Coleman

My KC Dry Cleaner and Laundry Service! Everything is stored…read morevia phone number. They let you know when your clothes will be ready, then text you when they are ready to be picked up. They always ask about spots and Treatments for Dry Cleaning. I love that thier pricing is clear and straight forward. If you're a frequent customer, they offer 3 monthly subscriptions, which is a great value! I'm not a monthly subscriber yet... If you're in thier service area, they do offer free pick up and delivery with thier monthly plans.

I have had very positive experiences with Pride Cleaners. I frequently take my GFs designer clothes…read morehere for cleaning and have not had an issue. Ash, who works in the afternoon has a high attention to detail, listing items exactly. She does a good job. Also the price cannot be beat.

Customer service is horrible. Left a 2 pairs of pants to get hem and for two week company has had…read morethese pants never returned them Called District Manager and no call back no explanation given why it has taken so long. No discount given. People are rude. I would never ever use you company again. I will never recommend this service to anybody. Horrible company and they are one of the largest dry cleaners in the 4 state area. Horrible. Do not take your clothes there. Never trust this company again. Pride cleaners incorrect name should be call "We do not care about you the consumer cleaners". Company is not worthy of any starts.

This was the first time I had used Gene's Cleaners and I was very impressed! Greeted with a smile…read moreand was informed of exactly how my clothes would turn out when I dropped my clothes off. I had concerns about the 2 coats I needed cleaned and was reassured of how the care that would take place. Ken did an exceptional job and I was very pleased with the services performed! Gene's has my service for life! Thank you again!

Too expensive. Charges $25 to clean a coat. At that point I'm paying more to dry clean it yearly…read morethan I am for what it is worth. Absolutely ridiculous costs. I've never spent more than $15 for dry cleaning a coat.

Nature's Touch burned (ruined) a custom $1,000+ suit jacket and the owner was unwilling to take any…read moreaccountability. Their response is of course that their machines are incapable of burning clothes. I wore the jacket once, only use this dry cleaner. This begs the question of how did the jacket get burned? If you care about your clothes, and the integrity of a business and it's employees, do not go to Nature's Touch; the will burn you (no pun intended). As a 32 year old traveling salesman, they will loose the value of having me as a client for the next 30 years. I will also make an effort to ensure everyone I know in KC is aware not to use this dry cleaner. A question for the owner - was it really worth not reimbursing (or even crediting my account) for this loss? Regardless of your answer today, you will come to find that you made a grave mistake. if you decide to "make things right" you should know how to contact us.

I'm lucky. My wonderful wife magically cleans all my suits. I wear them, they disappear, then…read morevoila! Clean suits again! Ok, she's sick. From her death bed, she gingerly hands me a strange ticket - "it's been almost 3 weeks," she gurgles. "Can you, can you... get your suit yourself?" Ok, I'm competent. I read the address, head to this very nice shop, and walk in. I'm greeted cheerily, the place actually smells nice, and I present my magic ticket. I'm here to pick up a suit - sorry I took so long. Friendly conversation - "oh, you'd be surprised, we have people leave things for months." (My wife would never allow such a thing!) I pick up the suit, get told to enjoy the super bowl next week, and the suit - less magically - gets hung up in my closet by my own self. However, my wife has made a recovery from her death bed - guess she wasn't as sick as she let on. So why did *I* have to get the suit? Nice place, Nature's Touch Cleaners - good job helping my wife stay magical.

We had a fantastic experience with Sage Restoration. Jalen came out to handle our mold remediation…read moreand was incredibly professional from start to finish. It's hard to find companies this honest and friendly these days. He didn't try to oversell us on unnecessary services, and gave us peace of mind. Highly recommend Jalen and the team!

Wish we would have used Sage from the beginning! Connor and his staff were extremely respectful,…read morehonest, transparent, hospitable and helpful in cleaning up the mess we had when using a well know service. Back story: We had a house fire. Our insurance company referred another company "yellow trucks" who damaged more than they saved, lost items, took items, and then brought whatever was left back, not clean after 5 months of "storing it". Sage came in explained the process, quoted, organized and returned our items quickly. They took care of our items, and handled them with great care. When dealing with a situation as traumatic as a fire or loss, its so important to slow down in the beginning to find the right people to work with. Which is hard to think about in those moments. If we could do it all over again. Cannot recommend Sage enough. Thank you.

We noticed a significant amount of dust buildup around our vents, so we contacted Steamatic for a…read morefull cleaning. When I called, they quoted a price based on our home's square footage. Since that didn't feel precise, I asked for someone to come out and confirm the estimate. A staff member visited, counted all the vents and intakes, and explained that we had more vents than expected for a home our size, which increased the price. I appreciated the transparency there. Before scheduling, I asked how long the job would take. I was told two hours. The day of service was where the problems began. Two Steamatic employees arrived at 9 a.m. They explained they needed to set up a large vacuum system in the basement. Unfortunately, this equipment required more power than anticipated, and it took nearly two hours just to find an outlet configuration that would work. Once they began cleaning, the process took much longer than the original estimate - they finished at 4:30 p.m. That's a seven-and-a-half-hour job, not the two hours I had been told. I contacted Steamatic to express my frustration. To their credit, the company responded quickly: a supervisor came out several days later to inspect the work and found several issues, including dust on walls and ceilings, vents missing screws, and others not secured properly. Within a few hours, a second crew was sent to correct everything. Steamatic ultimately made things right. I received a revised invoice with a $177 discount, which I appreciated, and a VP called me personally to understand what happened. The supervisor also explained that the job should have been estimated at five hours - not two. One final note: no matter how careful the team is, vent cleaning does create some dust in the home. That's simply part of the process. Bottom line: Based solely on the service day experience, I would have rated this a 1. But because of how they handled the issues- prompt follow-up, corrections, and a fair discount - I'm giving them a 3 out of 5.

I use Steamatic to drop off small pieces of furniture. I like old things and I tend to find used to…read morethings that need a "bath" before I use them. The office staff is friendly and kind, the discount for doing my own drop off and pick up is very nice! The cleaning work is good!