What an amazing team of hard working and dedicated individuals…read more I was blown away by the way they responded to my emergency call. I had a body that is a bit big for Medium Chef Coat and too small for a Large Chef Coat, which I just found out, je je je, going to the gym will definitely fix this issue, but I cannot wait six months, I needed the chef coats to be tailored to my current body type, I had a meeting in 12 hours, and Misha took care of my needs, by fixing one in an hour and the other four by the next day. The quality of the job was very good and the way he handled the situation was very professional The price was very good for the quality of the job done. I am really happy with the experience

I have never left a review before but this small business, I wouldn't recommend. The guy up front…read moreMisha, is rude whenever you have any questions about pricing which are super high for a tailor shop in Kansas City, the business is super small, outdated & crowded. Has dogs in the business which is unprofessional. I'm allergic to dogs and there's 2 dogs from what I could see hanging out and around everyone clothes. Do NOT recommend.

Don't waste your money on this establishment. They do a terrible job on dry cleaning. Clothes…read moreappear to not be dry cleaned at all still have all the same stains on clothes when brought in. You really do get what you pay for in this instance. Very unprofessional staff. I pointed out the stains when clothes dropped off nothing was written on my ticket to reflect this. Very poor service.

I have been going to the cleaners for years. I never had a problem except today. I picked up my…read moreclothes. I got to my car and noticed that there were lint balls all over my two brand new sweaters I wore each one one time. The lady at the counter, got the owner to come and talk to me. I explained to him that the sweaters were new. It only been once. He proceeded to tell me that he would have had to seen the sweaters before they were cleaned. I told him that he wasn't there when I dropped them off. There was no way he could've seen him. I told him I have been coming there for years he kept telling me he didn't know what they look like before I brought him in. I told him that's OK. I'll never come back again. Then he insulted me and said I thought we were gonna be adults about this. I was about to give you what I think may have happened, but some people too smart for their own good I said now you want to insult me just tell me what your solution is. He said I'm not gonna tell you anything cause I'm done I said wow really and he just walked off. I do not recommend anyone to this place especially looking at the other reviews.

Needed my pants hemmed before leaving town. They were quick and ready at the time i was quoted. I…read morewill be using them again.

I used them to hem my wedding dress and the wife is the seamstress ! She did beautiful work. My…read morehusband then created a custom hand fasting , he took the materials to her and she created just what he wanted. We were thrilled with the customer service , and dealing with local owners who are truly skilled.

They do a great job and love that they have pickup and delivery. Very good quality compared with…read moreother cleaners.

I've been coming here for years to get my dry cleaning. The staff is always helpful and they truly…read morestick to the 24 hours pick up time after drop off. I've had really delicate clothes dry cleaned here and they always come back looking great. Every time we attend a wedding and need dresses and tux dry cleaned, we come here. The drop off process is so easy. They also always have Tide samples inside that you can take as well. For the price, I think they are well priced compared to other dry cleaners in the area. I will continue to come back here.

This tie has stains basically all over so I brought it to the dry cleaners I picked it up with…read morepractically the exact same stains on it. It looks like almost nothing was done to it. I'm not going to argue whether or not they were capable to get the stains out. But I paid seven dollars for the same dirty tie that they couldn't clean. And when asked for a refund, they said the service was already complete, but in my mind, it's not complete because the tie is still dirty; the service is not complete as the tie is still dirty. They should have given me the tie and apologized for not cleaning it instead of making me pay for the same dirty tie.

They always send coupons but never actually apply. I even ask before they take my credit card and…read morethere is always an issue, I wish they wouldn't just send out coupons for 20% off if they're not going to apply them seems like a scam

I bring everything I need to Lucia's Sarto and they kill it every single time! I just recently had…read moremy wedding dress altered there and it turned out perfect. They are experts in what they do, the quality of their work is amazing. Highly highly highly recommend!!

I was lowkey excited to have found my new tailor after a multi-year drought. It's not easy to find…read morea spot in the area that does good work, and I was optimistic about this from the jump. Ultimately, I ended up leaving this place with a bad taste in my mouth. When I got sized up and measured for my old suit, a blazer, and a casual button-down, everything was great. The staff was friendly, and Sarah did a nice job talking me through everything. I'll be real, it was ultimately a lot more money than I thought it would be. This place has a good reputation and I needed it done, so I rolled with it. You pay up front and then come back on the date they tell you. I'll say, a courtesy call that it's ready would've been nice as this is the kind of thing that easily slips the mind. Went in to get it, and noticed the button-down was still crazy long. Like, too long to wear. We had just sized it up a few weeks prior, and again, I remember it all clearly having had a positive interaction. I remembered the specifics -- at one point I thought the suggested length would be way too short, but we ultimately settled on an inch or so hemmed up. So I mention this, and whoever was taking care of me (not the same, friendly person from my first visit) was acting as if they'll make it all right, but noted it would be a new job. I.e., I'd have to pay even MORE than the $335 I'd already paid for the suit, blazer, and shirt taken in. I was surprised and was like, OK, but then it didn't sit well... again, I remember already going through this. That's where they left it. The way it came off to me was a half-assed, "Oh we just want you to be happy, so feel free to leave it with us and we can do what we said we were going to but charge you more for what we originally promised." Customer service matters, and you never want to drop a bag of money and feel dissatisfied, but that's where I'm at. I'm giving the courtesy of three stars again because the first half was a positive experience, and they ultimately got the suit and jacket right and on time. I respect that, but am disappointed to be right where I started with my shirt. Budget's already spent on alterations for the next couple years, and in my opinion, hemming it an inch to fulfill the original order shouldn't be a hill they die on. On to the next, and if you go here, I hope you get better resolution and customer service than I did.

They always get my uniforms done how I want them. And they cowboy starch my jeans nice and crispy…read more Highly recommend.

horrible service. I came and requested 14 shirts to be dry cleaned and NO STARCH! 5 days later I…read morepicked up shirts and shirts have been completely ruined with a heavy coat starch. Now I am out almost $800 because this establishment ruined my shirts. The owner did not accept accountability ,instead she decided to argue with me. I highly highly highly do not recommend this place, and I will be reporting this business! I wish there was a negative rating for this place!

The owner is rude as shit. You have a better chance going somewhere else and spending a few extra…read moredollars than dealing with someone's rude ass attitude.. and considering they let homeless people use their washer and dryer it's pretty gross considering they don't clean them afterwards.

Awesome guy and place! Ample washers and dryers and if you need a washing service Mr. Shaun has you…read morecovered. This is a family business for over 40 years and I guarantee you will be pleased with your clothes and cleaning experience. Come thru I guarantee it