Had a great experience with Dustin at Phillips Plumbing. I had purchased my own softener and RO…read moresystem online and was getting some crazy high 'corporate' quotes from other places. Dustin was a breath of fresh air, he was professional, fairly priced, and clearly knows his stuff. He did a custom copper bypass manifold and added a soft water bibb in the garage which is a huge plus. He even took the time to educate me on the settings and maintenance. If you're looking for a pro in Mesa who actually cares about the quality of the install, Dustin is your guy. 5 stars.

Noticed our much corroded vacuum breaker for irrigation was leaking and reached out Phillips via…read moreYelp on a Friday afternoon. In a little over an hour I had a response that provided a quote to fix the leaking part and rebuild the hose bibb that was attached (also corroded). They provided a clear description and pricing details so we could make an informed decision. Once accepting the bid, they were able to get us on the schedule for Monday, which exceeded our expectations. The plumber gave us a heads-up when on the way with an ETA, and showed up on time, within the provided time slot that we were given on Friday. Once the work was completed, they walked my husband through what was done and they even painted it to make it look cohesive and finished, which I very much appreciate it considering it's on a visible side of our home. Thanks Phillips for being prompt, communicative, and doing quality work. Will hire again for any future plumbing needs that may pop up!

Our hot water heater sprung a leak...like a huge leak. After calling our home warranty company…read more(Select Home Warranty-they suck) and finding out they don't cover leaks (WTH), we called Parker and Sons, who we have a contract with. They came out checked it and said it would cost $3000!!!! And that was with my "discount". WTF!!! Knowing this was exorbitant, I quickly checked the good ol' internet. Tavares Plumbing advertises as "flat rate", so I called. He promptly called back and gave me a flat rate (50 gal heater $935, added warranty,10 year total, $250) $1135 for exactly what I needed. Honesty and not gouging, imagine that! He said he'd be over the next day and he was! And the price was exactly what he said. He let himself in my garage, did the job and left after cleaning up and making sure my garage door was locked. P.S. I was able to check on the progress via my security cameras. I was flabbergasted at the professionalism, honesty, promptness, etc. if I had to do it again...I'd save a lot of effort and call Tavares Plumbing. In short: 1. Tavares Plumbing is awesome 2. Parker & Sons price gouge (3x the going rate) 3. Select Home Warranty sucks 4. Did I say, Tavares Plumbing is awesome? They are!

Based on the reviews I'm reading, I see that most people had the same experience we did the first…read moretime we hired Andy for a job....all positive 5-star ratings. The other reviews reflect our second experience with Andy....NO SHOW, NO CALL. Andy installed a water heater a couple months ago in our daughter's condo. He did an exceptional job, was on time, and his pricing was was competitive. I referred him to a friend, and she was beyond pleased with his service. We were excited to find a reputable plumber, so we hired him for some oddball plumbing jobs around our home. Andy was scheduled for 2:00 p.m. TWO days ago. We juggled some things around so we could be home. When we didn't hear from him by 4:00 p.m., we called. He never returned our call or showed up. If he could not or did not want to perform these odd jobs, all he had to do was say so. Although disappointed, we would have completely understood and moved on. Ignoring and "ghosting" customers is definitely not good business practice, no matter how many 5-star reviews one has. I'm deeply saddened and disappointed by this treatment, and I hope it does not happen to others.

Rich was great to work with, highly recommend. Quick to answer questions, very friendly and helpful!read more

Called them this morning looking to replace my water heater. They were able to come in and replace…read morethe water heater same day. Very friendly and accommodating, would recommend

I had a shocking and fraudulent experience with iPlumb, specifically with an office staff member…read morenamed Renee. My home warranty company sent them to inspect my water softener (which I paid extra for coverage) and several angle stops. **Open Admission of Fraud:** When I first spoke to Renee, she openly admitted that the warranty company had instructed iPlumb to "find a way to deny coverage," despite my items being fully covered under my plan. She flat-out stated they wouldn't even attempt to inspect or get anything covered, and instead tried to steer me toward an outrageously high out-of-pocket quote from another person at the company. **Hostile and Abusive Behavior:** When I called back to discuss this, Renee's behavior was predatory. She became incredibly rude and dismissive within minutes, eventually yelling that she had spent "too much of her precious time" on me and didn't have any more time to waste. I was trying to remain polite, but the kinder I was, the more aggressive and "bitchy" she became before eventually hanging up on me. This company is not a service provider; they are a shield for home warranty companies looking to scam their customers. They prioritize high-priced out-of-pocket upsells over honoring their professional obligations. I have already reported iPlumb and their deceptive practices to the state regulatory agencies. **DO NOT trust them with your home or your money.**

Terrible service and recommend asking for a different company if your home warrenty recommends them…read moreas they are not thorough. We had someone come out from our home warranty and say that we had an RO leak but didn't even inspect the areas after the RO water was turned off. We had two leaks in the same areas and the guy wasn't even thorough enough to inspect it and verify that so we had to hire another service as soon as we turned our water back on. He just said call your RO company to fix so outside of turning our water off he really didn't do anything to help us. I called to explain and the team was rude and cut me off as I was explaining the issue so terrible customer service too. Highly recommend going with another company that is more thorough and actually inspects work. They say on their card "30 day warranty" but clearly that isn't the case for inaccurate work.

As we move into summer, our 11 year old AC unit started having days where it would stop blowing…read morecold air. We'd turn it off for a bit, turn it back on and it would work just fine for a few more days. Didn't seem to be a problem with electric, refrigerant, etc. We'd had the unit serviced recently so not much dirt on the unit.. I guess we're lucky because in the few years we've been here both our units have functioned great. Wasn't sure who to call, but we'd had a great experience with the plumbing side of Hansen, so we reached out. Scheduling was very easy. You can do so online, or a real person answers the phone. They offered to have someone out within a few hours! Our problem wasn't that urgent, but it's comforting to know. Benjamin was our technician, and he was great with communication. He diagnosed the problem (leaking fan motor) very quickly, and gave us options for repair. At no time was he pushy about anything, just factual. We were on the fence with repair vs replace, but decided the unit had enough life in it to repair. Ben also gave us figures on replacing with an eye towards the future. He wrote it all up even knowing that we weren't going to buy anything in the short term. This is really excellent customer service, and you can bet when we're ready we will remember. The repairs were done quickly, we got an email with the invoice and pictures of all the areas worked on. The property was left tidy, and it was an overall excellent experience. That was a week ago, and our AC is working better than it has in the past two years.

What a waste of time. To the "hansen family" dispatcher i talked to, sent photos to and said "if…read moreyou this job isnt up your alley, do not waste my time." Hansen Family: Gotcha... continues to waste my time. Hired these guys to come look at leak coming thru vent, gave me no explanation. I sent them photos prior, asked them if they had 0 roofing experience to not accept this job. Low and behold has no roofing experience, told me my brand new 12 year warranty AC setup looks like a$$ & then asked for payment. To the hansen family dispatcher: Next time, just dont lie and be straightforward instead of worrying about bookings.

We explained what the problem was with our washing machine before they came. The guy showed up and…read morelooked at it for 1 minute and immediately said the grinding and loud noise means the washing machine is done and would cost just as much to buy a new machine. So we paid $125 for someone to come and immediately say it's not worth fixing. I think they knew ahead of time it wasn't worth fixing but sent someone out anyway and took our money. Just didn't sit right with us. On another note the tech that came out was very nice and explained the situation. We just feel robbed.

Our LED board light went out in our fridge. Called and ordered a new one since we were still…read moregetting power to the plug. The new board did not work as well so we called Thomas Home Services. They were nice on the phone, stated they would charge us a tech call fee to come out and determine what the issue was which is understandable. They stated after they figure out what the problem is, they would apply the $125 service call to the bill if we moved forward with the repairs. After the service guy came out, which he was very nice and knowledgeable, he stated it was the 2 small switches in front and our transformer underneath. Stated it was $680 - $125 for everything. We agreed but they stated they had to order the parts and they would come back the following week around Tuesday. Tuesday came and we did not hear from them. I called them on Wednesday and they stated the parts came in and would have someone call me. Again, another day went by and no one called. I had to call back in where they told me they could not come out until Tuesday or Wednesday of the following week and would put us on the 1st stop at 8am. We scheduled for Tuesday. 8:20am came by and no word. I called and asked if someone was coming and the lady stated the service guy had to stop by the parts store to pickup the parts and then would head our way. The guy finally showed up at 8:45am. Mind you, I was advised the previous week by 2 people the parts were in and they already had them on hand. After the service guy installed the 2 switches which took about 10 -15 min, he started on the transformer. After we swapped out the transformer, he proceeded to advise us that it was not the transformer but most likely something with the internal wiring and they would have to pull the built in fridge out and start to tear things apart to find out where the break in the wire was bad. We did not want to spend the money on that. They ended up billing us $400 for 2 switches. I spoke to the manager and he stated they don't charge by the hour, just what the billing time states for the parts. I asked him for a breakdown of labor and parts and he stated they don't do invoices that way. I would assume it is THEIR way of covering all the labor they did on our fridge for something that did not need to be replaced which they misdiagnosed from the beginning. Now, here comes more horrible service: I looked under the fridge to see how things were put back as I had a bad feeling after what they did on the above. The service guy only put 1 screw back on to hold the cover plate. He did not put the other 2 screws on. After I took the cover plate off, the service guy did not put the transformer cover back on as well. He shoved it back under the fridge and put all the screws under the fridge laying on the ground. Every time you call this place, they asked you how they can put a smile on your face. What a joke. I would never use this company nor recommend them. They did not finish the job and wasted our time/money.

I have now used Talbot on more than one occasion, and they are fantastic to work with. They take…read moregreat pride in doing their job, are professional and do a wonderful cleanup even on messy jobs. After I made my appointment, they told me when someone would be coming and even sent a picture of the plumber who was on his way so you could trust you were letting the right person in. I prefer to deal with local family-owned business where possible if they do a good job at a fair price. I would highly recommend Talbot Family Plumbing to fix any of your future plumbing needs. Once you use them you will be a repeat customer I'm pretty sure.

Getting ready to go on vacation, i noticed water on my living room Ceiling. I called Talbot…read morePlumbing, and they told me they had someone nearby and they would be to my home in 30min! The owner, Trevor Talbot arrived himself in less than 30minutes. Quickly troubleshot the issue to a leaking o'ring on my bathtub overflow. He was polit, professional and cost was super reasonable. Thank you so much for taking care of us so quickly!!

We have used Steadfast a couple of times and will continue to do so. Our technician made us…read moreconfidence that we were getting quality work at a good price.

Called Spencer and made appointment for next day.10 minutes early, Matt arrived to do a couple of…read moreplumbing jobs for us. Serviced our instant hot water heater, replaced a leaky valve washer, and installed a new hand held shower head. Matt was a great guy, straight up, efficient and very amiable. He would be welcome here anytime! Price for work was appropriate, done quickly and clean. Could not have had better service! I highly recommend this company for your plumbing issues.