At the risk of sounding over the top, this may very well be the best experience we have ever had with a vehicle dealer of any type. I normally hate dealers and dealerships...car dealers, rv dealers, doesn't matter. I honestly can't stand knowing that there's a formula being used against me to get the most money out of me. I've had countless bad experiences and maybe a couple decent experiences, but Power RV actually left us feeling incredible about our purchase even 2 weeks later.
We actually found Power RV by driving by their repair yard on Main St. We thought it was a sales lot and saw a camper like the one we already owned and stopped by to see what it was going for. Turns out it was in for repair and in really bad shape, but the mechanic on duty (very pleasant guy) pointed us to the main sales lot.
We had to head that way anyway but honestly debated the whole time whether to stop...we really weren't looking for a new camper, we just liked browsing. Since it was on our way we went ahead and stopped by as they were just opening. When we pulled in, they quickly apologized that all of their sales people had called in sick so it was just the owner and a manager but offered to answer any questions we had as they unlocked the campers for us. We were totally fine with that, especially since both of them were so personable. We browsed a bit and got to talking and casually mentioned the ideal camper we'd been looking for for several years (but could never afford or find). The owner stopped and said, "you know, you're not going to believe this but I'm supposed to be picking up a 5th wheel just like that today" and mentioned an approximate price that was right in our range. Yeah, right! Figuring it was just a sales tactic we asked him to keep us informed as we were on our way out of town for the weekend.
It was no sales tactic...he was totally true to his word, texted us pictures, and even had his manager stop by the yard on Sunday (when they're closed) and unlock it so we could see it when we got back in town. We were blown away by the quality of it. Not only that, when it came time to talk about price, he came in several thousand LOWER than he originally told us, without us even prompting for a drop! Then he offered us a very fair trade value on our current camper. It was really too good to be true.
It took about a week to get all the paperwork done, get the camper cleaned and actually ready to sell, etc, but they never slipped in fees, raised the price, went back on their word or anything. The entire week we kept thinking it was too good to be true and kept waiting for it to fall through, which it never did. Everything happened exactly as planned and not once did we feel pressured to follow through...I felt like if anything wasn't right we could have stopped at any moment and they would have been fine. In fact, I even expressed concern over the age of the tires and the next day all 4 tires were replaced. Crazy!
So in summary, Power RV had awesome prices, incredible unbeatable service, and over the top honesty in the offer and negotiations. We've taken the camper on two trips so far and are still completely thrilled with the purchase...not a speck of that remorse or guilt that sometimes follows a big purchase. A truly enjoyable experience. Thank you Power RV! read more