Got brakes replaced for my BMW X3 and I definitely recommend these professionals. Slide pin got…read moresnapped during the replacement but they were able to run to nearest store to get the part and complete the replacement. Professional, technical and good communication and value!!

If I could give this business 10 stars, I would. I have used Tao Mobile Mechanic 2x now to replace…read morebrakes on my cars. Matt is the nicest and most professional mechanic I have ever had do work on my cars. And the price is the most competitive. With the economy being what it is now, I really appreciate a business who is doing very good work without costing an arm and a leg! Thank you so much, and I will definitely spread the word!!!

Got an oil changed and Song checked my tires and cleaned my windshield! That was so nice! Daniel…read morewas also great and knowledgeable giving me recommendations on oil.

Called and was told I didn't need an appointment for transmission fluid. arrived and told I do need…read moreappointment, soonest they had was a week away on Saturday. Told them I had to be somewhere at 1pm and said they gave me a 9am appointment. this appointment included breaks and transmission service. it is 12:40 and I'm still here. they haven't even done the transmission- they had to do a refund cause they didn't get the fastest part of the job. End of story is don't believe what they tell you on the phone and plan to leave your car all day. I was there waiting and often found no one working on the car.

I have a Mini and it is difficult to find a knowledgeable staff with the replacement parts required…read moreto properly service this vehicle. The staff in Burien have what is needed to do that! Efficient, knowledgeable & communicative staff that doesn't try to up-sell you on every service they offer, only what you need. What more can you ask of a service provider? I will be a return service customer with all of our vehicle's.

Hard to fully evaluate their service when I can't even get served. Tried to go three different…read moretimes during the day only to face 1 hour+ wait times, and finally asked the tech when I should come back - he said "first thing in the morning, right when we open". I arrived 10 minutes before they opened and was second to arrive - someone else was already waiting. No worries, I think, they have two bays I'll get seen right away. They only open one bay - the tech come out and says they're only doing one bay at a time because an employee is late. If you have hours on your hands to spend waiting, please do tell me how your oil change was. Me, I have a job, a family, and a life that all need "service" too.

Nothing stresses me out more than car trouble. Thankfully I found Les Schwab. I somehow managed to…read moreget a screw stuck in my tire. I was so flustered about it all and Les Schwab were very kind, helpful, affordable and got me back on my merry way within an hour! Really amazing! I hope I never get another flat tire, but with this amazing experience I'm not going to stress too much about it! Thanks Les Schwab!

Rafael my man! These people really came through and helped us out, kind and personable the whole…read moretime. Appreciate it.

I recently had my Lexus leaking oil, so much that I couldn't drive it. Not knowing what was going…read moreon, I called AAA to have it towed. but to where? I'd been going to the now gone Pep Boys in West Seattle. After a very brief online search in Yelp I decided on Courtesy tire. With parking and a convenient night drop, the AAA driver and I left it in the Courtesy parking lot. They called me first thing in the morning to let me know it's a rubber cooling hose. By then I'd had a little time to research and knew that I didn't want it replace with a likely to break rubber hose again, but asked if they could use a metal one, which they obliged. It wasn't cheap, but I really think you get what you pay for and I like to support West Seattle businesses. I've since brought in my Honda for a wheel bearing gone bad and once again had a great experience. Can recommend!

left the house yesterday afternoon to find a bolt in the tire. after i put on the spare, figured…read morei'd swing by the shop to ask if i could drop off the tire and pick up in the am. dudes came out and grabbed the tire immediately, plugged the tire, reinstalled, then put the spare and gear back in place, all in about 30 minutes. alejandro and staff were amazing.

I took my car in a couple of months ago and meant to do a review! This is a quality auto repair. My…read morecar was stalling sporadically at stoplights. They diagnosed quickly and my car runs great! There is a rapid ride bus stop nearby, which is perfect for dropping my car off as I head into work. I was treated with respect (as a woman this was a relief) and was very happy with the service.

Wish I could give more than 5 stars!! They were amazing, got us in right away (same day) with very…read morelittle notice, and stayed late to get the job done. We were from out of town, and they finished the job late on a Friday so that my daughter was not stranded. Thank you SO much!!!

I had a good experience at Tomoko Auto Care Center in Seattle…read more They're known for being honest and not trying to sell you a bunch of unnecessary repairs -- the mechanic explained everything clearly and didn't push extra services on me. Locals also say Tony and the team are friendly and fair with pricing, so I felt like I could trust them with my car repairs

Tomoko's was recommended to me as honest and trustworthy with reasonable prices. My experiences…read morealigned completely. I called before my oil change light came on and Tony told me to wait until it started lighting up. I was immediately impressed because he could've made money off me but told me to wait. A few months later, the light came on and I made an appointment. It's difficult to get an appointment quickly but I didn't need one right away so it worked out. I think he was scheduling a couple weeks out. The day of, I dropped my car off around 9am and came to pick it up around 4pm. Plan to leave your car as there isn't really a waiting area. If you walk about 10-15min you can find a coffee shop. It's also on a bus line if you want to take transit somewhere. Tony is very friendly. The oil change was reasonably priced at $88 before taxes. It was a great experience.

Great experience at West Seattle Autoworks. I'm glad they service Maseratis and were much faster…read moregiving me a bid than any other shop. Job was done as estimated and fast as promised. Thanks!

**Triple check the pricing**. I received an itemized invoice before service and selected the…read morerecommended service, and declined additional work. I received a grand total including tax and misc. fees. I called before approving the final total and the staff confirmed that invoice would be my *final* total and the document I signed was not an estimate. I was told no work is done without approval. So I e-signed the invoice as a binding agreement. Later I received an updated invoice, with an additional 90+ dollars. I called and was told that the mechanic "un-declined" services for me. I was calm and respectful and requested clarification. The mechanic I was handed to accused me of trying to make him work for free. I expressed to him that I had been told I had the final total, and I would not have been able to agree to if it had been any more expensive than I was quoted. He was very frustrated with me and told me he should have charged me $270 more, and I should be grateful he gave me a discount. I do not understand how I went from receiving "transparent" pricing which I confirmed, to being accused of being a malicious person. I was not rude and I do not know what I could have done differently to have gotten the information I needed to make an informed decision. For those reading the response, I have an invoice with a final total that shows I did not approve the $270 repair. I edited my review because the owner responded with a lie. Notice there was not an apology for the way I was spoken to, just the owners dismay at my having pointed it out. I spoke with an associate on the phone to confirm my total. I was then charged for something I can prove I declined. I won't worry about proving it to Yelp, I'll be filing the appropriate reports to governing bodies. I have copies of all three invoices. I had hoped it was a mistake but it doesn't seem that way.

My "check engine" light was on and I couldn't figure out why. I called Tom's in a Monday morning…read morepanic. John told me to bring the car over so he could have a look. Turns out it was a simple problem with the gas cap not being on correctly and the codes needing to be reset. I know nothing about cars. John easily could have charged me a fortune to "fix" a non-existent problem but instead he just performed the diagnostic, checked a few things under the hood,reset the codes, and sent me happily on my way. Wow. Great, honest service!

I reserved a time to get brakes replaced; pads and maybe rotors turned. They asked why? After 10…read moreminutes of back and forth and saying I don't want to wait for noise just do the brakes we agreed on a full inspection in prep for a trip. I brought the car in and the service order was for an inspection. I had to remind him I was here for brakes so inspect if you want but the brakes need to get done today. So about 2PM the inspection was done and they said I needed new brakes. They also said they only had time for an oil change. They said they would call when done with that and didn't. So I got the car at 5, still with my old brakes, and will never return. Sometimes you just need to listen to your customer. They don't listen. Only have one car so lost a whole day

Two months ago, I had my break pads and rotors replaced here. I dropped off my car in the morning…read moreand was able to pick it up by early afternoon-quick and convenient with reasonable rate. Today, I went back because I started hearing this awful squeaky/grinding sound coming from one of my front tires/brakes. Emmanuel (Owner) put my car up on the lift, took off tire, examined it, and was able to find a small rock caught between the tire and the break. He showed me the rock and where it had lodged itself. After putting everything back together, he handed me my keys and sent me on my way-no charge at all, even though he spent a good 40 minutes fixing it!!! I'm so thankful for his help, his labor, and his precious time. Most importantly thankful for his honesty. He could've easily said I needed new parts, but he didn't. This time, I didn't even have to leave the shop. ( made an appointment yesterday) He took care of my car as soon as he became available. The only thing I didn't like was actually the customers in the small waiting room on their phone playing games with sound on and talking on speaker phone. No etiquette. :( Recommend by my friend who used to get service from the previous owner of this shop who also was an honest man. I will definitely continue to come back here.

I've been going here since 2017 and they are always fast getting me in and getting the job done for…read moregreat prices. The most important thing is that they've shown numerous times that I can trust them. A trustworthy auto mechanic is essential and not easy to come by. I highly recommend!