My cat Finley was having some very concerning symptoms that warranted an emergency vet visit, and…read morehonestly based on the reviews for VCA valley I was hesitant.... but he was in no shape to wait for any kind of drive to a further veterinarian so VCA valley it was. Despite my apprehensions we had such a lovely experience from start to finish. One of the main critiques of VCA is the price, and yes it was expensive, but honestly for the convenience it really wasn't bad. $350 deposit to be seen immediately, but after that all of the medical personnel were very friendly and accommodating to our budget, they didn't attempt to push tests and were very apparent about costs. They even gave us tips to save money (ie buying Pepcid from the pharmacy instead of buying directly from them) Overall a positive experience, and my baby boy is home happy which is all that matters

I had to bring my cat Zack in on a Saturday night before Easter after finding him covered in blood…read moreand urine. Every other clinic was closed, and VCA Valley Oak told me to come in right away. That decision saved his life. Zack has some unique medical challenges, and I knew going in this might not be straightforward. Dr. Wilson took the time to fully assess him, consulted with UC Davis, and came back with a clear, workable plan while still giving me options. I never felt rushed or pushed in one direction. The entire team was incredible. They encouraged me to visit, kept me updated morning and night, and I always knew how Zack was doing. I could tell he was being cared for not just medically, but emotionally. He's a very social cat, and it meant a lot to know he wasn't alone back there. What stood out most to me was how much everyone genuinely cared about him. One of the staff at the front desk told me she wished she could just go back and cuddle him all day, and when I spoke with one of the doctors later, she mentioned that people had been asking about him and wanted to know how he was doing. That meant more to me than I can say. Emergency vet care is expensive and stressful, and I know that's where a lot of negative reviews come from. But in my experience, this team was compassionate, skilled, and deeply invested in my cat's outcome. Zack is home now, recovering and very much himself again. I'm incredibly grateful to Dr. Wilson and the entire team.

Best veterinary clinic in town. Every member of the staff is helpful and kind. My doggies adore…read morethe vets and they are receiving top notch care.

This veterinary office must be run by actual monkeys--they can't seem to figure out how to use a…read morefax machine or email. Any technology invented after 1973 appears to completely spook the office staff. Extremely frustrating when you're trying to get records transferred or prescriptions called in. Save yourself the headache and go somewhere that has joined the current century.

The absolute best veterinarians. We have been clients for decades for our dogs, cats and horses…read more Dr. Darling and Doctor Savannah understand that these aren't just pets, they are our beloveds, and they both have turned themselves inside out for us every time. I can't say enough good things about them and their staff. We love them!

It took me years to get in I love the vet…read moreShe's was awesome with my kitten It's hard to find a good vet you can trust And I love Denise the receptionist I know I was in the right place

Thanks for helping Pippin Getting us in the same day was…read morevery important and they made that happen

Listen, vets aren't cheap but we love our fur kids. Have seen all the doctors in this practice and…read moreeach one has been kind. After my furry kiddo had some Health concerns and had to have some test ran, I appreciated the doctor providing thorough information both on the phone and via text. Never felt pressured to do treatment, but provided the information to make the best health decision for my dog. I'll continue to be a client.

I've been coming to Riverwood for a little over 7 months now. I had an older chihuahua and a 20…read moreyear old cat, that needed a caring, end of life facility. I can say that Dr. Sandy, and her staff went above and beyond, in helping us make these hard decisions. The care and respect for not only my family but my pets also, was phenomenal. Everyone here cares about you and your fur babies, unlike a lot of the bigger vets locally. They made a lifetime client with me!

Dr. Sandra Hazanow was the veterinarian for my dogs in San Francisco for over 25 years. I was sad…read morewhen she left to open her practice in Chico. In all those years, I found her to be highly competent and empathetic, caring not only for the needs of the animals but also sensitive to the needs of the owners. Her approach was always transparent and ethical. She always responds quickly and is generous with her time. Even though she now has a practice in Chico, she remains willing to consult with me regarding my dogs whenever I have concerns. Given the opportunity, I would gladly have her caring for my dogs again.

Really nice staff here, they definitely are cat lovers! We've had our cats come here several times…read moreover the years and they are always very thorough with their explanations and upfront with their pricing. It is a little on the high side, but I've always trusted that they are doing everything in the cat's best interest. Good to know they are there if we need them!

I previously had a 5-star review. Sadly, things went downhill rapidly when the original owner…read morepassed away. Each time I'd bring my cat in for an appointment, I'd have a new doctor. There was no continuity of care while I was trying to find out why my cat was suffering for months. Each doctor would only have a superficial awareness of what the last doctor had begun investigating. I took my cat to another doctor, who found small cell lymphoma and asthma, both of which should have been treated sooner. The new vet began treatment immediately, and her symptoms rapidly improved under new care. Chico Hospital for Cats also switched to a new mail-order provider for prescription foods. They canceled my cat's food subscription through the old provider without telling me. If I hadn't called the provider to inquire about the first missing shipment, I could have run out of the only food that my cat can still eat.

At a last minute vet choice, this place may suffice. But I would never return back…read more The employees are unprofessional and the wait times are incredibly long. I once waited in the patient room for a hour (just to see the Dr) with my anxious dog. We have since switched vets and we are having a much better experience.

They helped me with my mama dog who was not producing milk! Even after my appointment they were…read moreavailable via phone calls to help me with my problems and questions. Prices are reasonable, and that says a lot because going to the vet these days is as expensive as ever! I appreciate them for being kind. I will be back!

The best ever!!! When I called and left a message it was returned that evening and an apt. was set…read morefor two days later! My kitty was pregnant with 4 kittens but this was not a problem. All of the proper shots were given and an ID implant was put in. This kitty is NO LONGER A FERAL CAT! She now has a family and plenty of love and tons of food 24/7. I highly recommend PAWS.

Paws Is a Wonderful Place for Individuals / Families in need of help with Spaying / Neutering Your…read moreFurry Pets & Most Important Loved Ones We All Call Family! Contact Paws For Assistance & All Pet Needs Information. Happy Parenting