I'll tell you what, I couldn't be more impressed and more grateful after getting off a phone call…read more A phone call that I was EXTREMELY LUCKY this gentleman in particular even picked up. As the Saturday wore on and all three of the companies I called to get Homeowners Insurance with a Renter Property Insur Policy Packet quotes from ALL went to VM. I did my due diligence and made a short list of 4 companies to call, checking each name prior to calling 1) Proximity to the property/us 2) Better Bus Bureau rating 3) Yelp rating. The 4th and last phone call actually was one that made the list on all three counts! AND the owner of the company answered the phone himself at 3:30 pm on a Saturday. Rob Salvo of Mt. Diablo Insur answers! Instead of blowing smoke up my wazoo and gladly telling me he would love to take my business, he gave me the honest down and dirty. Telling me what was going on in the industry currently, THAT I SHOULD STAY PUT and here's why. Information that was 5,000 percent invaluable. In less than 15 minutes he, convinced me NOT to move my policy to another company and why, wait 6 months to revisit when the industry has likely ironed out these problems, be thankful my current provider has renewed us, and how to solve the LLC issue that was forcing me to change in the first place, not only THAT, but to call him back if I had trouble getting my current provider to add the LLC endorsement and he'd help me with that too!! Color me flabbergasted! All out of the graciousness and kindness of his heart. There was nothing in this phone call for him. And I will remember this for the rest of my life and tell 100 people to call Mt. Diablo Insurance because you will get honesty, fairness, loyalty and exceptional business. Thank you Rob Salvo. You made a believer out of me. You had better believe Mt. Diablo will be my first phone call in 6 months down the road.

Thank you, Cynthia, for always getting the best prices and figuring out what I need. Thank you for…read moregetting my son's car insured so quickly. Top notch service. Best prices around!

Sky9 always has your best interest in mind; I've been with the company for almost 10 years and they…read morecontinue to take amazing care of me. I just opened a life insurance policy with them last year as a satisfied client. Thank you Sky9 for your knowledge and care!

Jayson is the insurance agent that assisted me! He was prompt and provided me options that fits my…read moresituation. Instead of waiting for the insurance to be active, it was active in an instant. I appreciate Jayson's great customer service.I would highly recommend reaching out to Jayson from Sky9 Insurance. Helped me find a great rate!

Jeff Azzarello is the person you want to work with if you want professional, knowledgeable and…read moredependable Agent for your insurance needs. Not only his pricing is by far the best, he is efficient and faster than lightning speed. Thank you Jeff!

Used to be amazing but ever since my first experience back in 2020 I've had to actively reach out…read moreto them to remind them that my renewals were coming up and asking them to shop rates. For my 2023 policies, my homeowners insurance carrier stopped offering policies in CA, and I was forced to switch over to another provider. I made the switch through Stone Creek but they never notified my mortgage lender of my new policy / carrier, so the lender thought I didn't have a policy and charged me for one of theirs. It took 6 months before I noticed and had to work with them to get a refund. My renewals for 2024 are actually coming up in less than 2 weeks and I have yet to receive any updates despite multiple attempted reach outs to my account manager (Robin). Ironically, I've been trying to get in contact with her for over a week (called and left a voicemail, left messages with two different receptionists) and it was only after I posted this review that I received an email from her. I shopped quotes with the same carriers directly, and am getting lower quoted rates, so at this point between the total radio silence and the higher cost of doing business with Stone Creek, I'm uncertain what SCIA's value add is. Ultimately, I ended up switching over to Jeff Wong out of Bencia and ended up saving $600 / year on my homeowners insurance alone with same carrier (Mercury). I swapped my Umbrella policy over as well, but kept my auto insurance as is as the carrier (Oregon Mutual) was still the best option.

Was a breath of fresh air, very knowledgeable, and very receptive to my questions. Every thing went…read moresmooth and left office feeling I had a good and personable agent to work with.

Chelsea was great to work with. My previous insurer wanted to increase my homeowners premium by…read moreover 60% this year so I started looking around. Chelsea was amicable and responsive to my initial inquiries and I had a good quote for home, autos, and umbrella policies. It was a quick process in the nearby office to finalize the policies. Now my adult son is moving away and she's been responsive again with insurance options as he takes his car with him.

I had to navigate through a complex insurance need, which I successfuly did thanks to the highly…read moreprofessional, resourceful, pro-active and friendly service I received from Marta at Carbajal Insurance. I very much appreciate all of their help, and highly recommend their services!

The best Service I ever have from a company that provides commercial and personnel insurance. Felix…read moreis the top. He knows everything about insurance Angela she's really good too. Thank you so much guys , I really appreciate all your help. Highly recommend them to all the companies for all types of insurance ; workers comp, liability insurance, car insurance , commercial insurance. They are the best.

Sallie picks up her phone on a late Friday night when my wife was in a serious car accident.she…read moreassisted us immediately.she came by our business on a Sunday and helped us open a claim and walked us through every step of the process.we appreciate having an agent that is available evenings,weekends and holidays.

Sallie has taken care of our auto and home policies. We had coverage with a different company and…read moreher coverage's are better and she reduced our cost. Highly recommend her for home and auto insurance.

Terrible agency. I tried to get renters insurance from 3 different carriers listed on their site:…read moreThe Hartford, Liberty Mut, and Nationwide. NONE would connect me to an agent to get a quote. What ??? The company is a joke. Don't waste your time.

A BIG NO!!!! It has been over 4 months since I started the process to Obtain a PureWick system for…read moremy 78yo mother who is bed bounded recovering from a stroke and hip replacement surgery and until today she continues walking to receive the system. I understand that's there is a process but this is ridiculous, when I called they told me I could purchase the system and that later they'll reimburse the money. But that I had to wait if I didn't want to do that since the system was not available to supply my order. So you guys are telling me that it is available I fully pay for it but not available if I want to get it through medical and Medicare? Which lead me to believe that you guys do have the systems that people apply for through government aid and keep it to sale it to those who have the cash with the promise of a future reimbursement? And I know that your promise are fake and not to be trusted. Every time I have called to follow up you guys give me a story of a "The Proses" in sending the order bill to Medicare and medical and waiting for approvals and time needed between all and have always promised to get a hold of me the following week after my call to update me on the order. Well guess what FAKE, LIES they have never call or e mail me at all. They have all my contact info so there is no excuse. This Fake promise has been offered by them several times over the laps of almost half a year. I strongly believe that they are a BIG SCAM utilizing government aid from elder people to profit from it, unless they deliver their promises. BE AWARE OF THIS BUSINESS my 78yo bed bounded mother and many other elder Americans continues waiting on you! Now let's see what the CEO or owner has to comment on this review, I don't want apologies, excuses, explanations I want a resolution, I want what my mom and many others senior citizens thrusted you on.

My working experience has been great with Julia L Kirtley at Kosich Family Insurance. I am getting…read morequick responses and great job.

Kosich Family Insurance is a great company to work with. Ken Kosich and his son Greg are friendly…read moreand are great at returning calls and getting answers when you need them. I have also worked with other agents at the company and they were courteous and helpful as well. Ken offers a variety of insurance options and will help you decide what is best for your family. He is also a big help when there is a claim. I have referred many people to Kosich Family Insurance and they are all happy that they switched over. The Lafayette location is easy to get to and easy to park.

Best customer service I have ever had and in today's world that is saying a lot…read more I have been with this company for almost 10 years. John always gets me the best price for my cars. He is such a good guy. a company you can put your trust in!

I had gotten off work and i had to have my insurance payed by the next day and im a cash and carry…read moreguy and John said no problem ill take care of it .So I put my payment the mail slot .Any other insurance place would have made me go get a prepayed credit card and i would have gotten a late charge on top of it all .John at Express Auto Insurance in Pleasant Hill is the place to get your insurance.Thank You again John!!!!

I use Ashley for all my insurance needs. I have Two Home Owners, three Auto, and my Life Insurance…read morepolicies through AAA. Plus Road Side Assistance. Not only are their rates better than most, but you know you can count on a solid company like AAA to be there when needed. Ashley goes above and beyond for me and my family. She is a pleasure to work with and is always looking for ways to save me money. I have sent her many referrals and will continue to do so. They have a great big office in downtown Walnut Creek with plenty of parking in the the parking structure behind the office. Call Ashley to get a Free quote!!!

I've had other insurance companies in the past but None of them have been as helpful as Ashley…read moreHunhoff. Ashley is always going above and beyond for my family and I. You can always count on her I would highly recommend AAA and Ashley as your insurance agent.