The afternoon driver on S Dorchester drove down the middle of the street directly at me at a high rate of speed as I completed a 3 point turn to park and pick up my child. When he finally pulled into his lane on the right he went out of his way to stare me down. That ended quickly when he saw my husband sitting next to me. I would never let my child ride with someone this careless and who lacks emotional control. And I will tell every parent I know about my experience. read more

Today is March 25... this morning around 7:50am I was driving behind a blue van. This van was driving pretty fast and blew through two stop signs before stopping at a school near division st. When the driver jumped out of the van I asked her if she had kids in the van and she said yes... I told her " you are driving like that blowing threw stop signs with kids in there" she told me to hold on while she took one of the kids out to drop them off to the school. I'm a father of three and would flip out if I found out that a company that's name is "Precious Parcel" was driving recklessly with my precious kids in there vehicle! I have reported this to 311 and wanted to post this in the hopes that parents will read this and start to ask questions about the safety for there Children. I called the number listed and got no reply. read more

Precious Parcels - Transportation Near Me

Your driver went past me while I was speeding. Easily going 50+ in a 30 with kids in the car. Weaving in & out. What the hell is going on here? Who do you hire?? read more

Driver was swerving and speeding on wet and snowy roads. Driving way over the speed limit. I hope to God nobody's children were in there but there likely was. I made a yelp account soley to let you parents know not to trust your kids with this business. Website looks scammy too, and other reviews say they're not so reputable with your money. STAY AWAY read more

You get what you payed for. Sometimes its better to pay more. We worked with Erika for less than a year and im all about supporting small buisnesses and women empowerment, but theres was no reciprocation coming from her. I was told to pay in advance to ensure a spot only to be told that it Wasn't possible after i payed. I was also told that i would get a refund on 10/11 and still haven't received it. Thats after i payed a registration fee to hold the spot on top of the fee for the first month. Please stay away from this buisness!!! read more

See all

Chicago parents beware of Precious Parcels transportation service. After running off with an expensive, non-refundable deposit, the company proceeded to pick my 4th and 8th grader up well after school ended, then drive them around 1 1/2 to 2 hours before dropping them off at home. One school is 7-8 minutes from home, the other is 15-20 minutes. I can understand a shuttle service has drop offs and pickups at various schools and in different neighborhoods, but no 9 year old can handle being in a van for 2 hours after school each day. Be careful finding a good service! read more

I found difficulty finding a service to replace Precious Parcels, but I could not trust them to keep my daughter safe. I eventually found TAC Fitness and Karate. They have a transportation service that has proven to be exceptional. Check out my review on their page. read more

Whoever drives the van to pick the kids up near division and wells is a reckless driver. I have seen this person speeding on numerous occasions and they almost ran me off the road on lake shore drive. I wouldn't trust my children to this company. read more

Saw one of your van drivers plate number An74471 fly past me with toddlers int he car going 50 + in a 20 school zone in the morning if your kids were on this van you better not let them back in he came off the express in a no turn in red come on those kids are not same guy should be fired read more

Idk what's going on but, i choose to walk away as a PROFESSIONAL who supervised charter and shuttle drivers for 10 yrs due to her lack of empthy and communication. I was just hired 2-3 days ago with Ms. Erika Jefferies knowing I have a father ill. The day of my drivers test I felt It would be ok to despite the flaws of going to be COMPLETELY under paid ($300 WKLY). The experience I had with her could've been better had she not try teach me how to drive by GPS not understanding ik how to use a GPS it was her being uptight that was making me nervous, smh. Although there were other red flags that shows why she can't keep drivers. I was still willing to set her mind at ease by baring with her while she do what she said she needed to do to elevate her company considering she can't keep drivers, the #1 thing that's displeasing her customers. She agree to have me as a driver, we set up for my first day, she specified if I needed a few days before starting? I declined, not knowing my dad was going to be placed in hospice . Later that evening I sent her a message letting her know that I would need those days only to not get a response (Need I remind you, I clearly see it was read). Today; I tried calling her, only to see that I'm blocked for whatever odd reason. My opinion if an owner lacks professionalism and empathy is definitely due for a company of failure. So by those actions it told me somewhat what I was sensing as far as her character. It's the Yelp reviews that confirmed it. Smh... read more

While driving on 90-94 entering lakeshore drive. I seen this company car going well over the speed limit. I was speeding and they were Drag Racing.They were tailgating cars, cutting cars off, all over the place. They was driving fast as hell. when I saw the name Precious Cargo, I couldn't believe it. This is a kid's transportation company. Whoever was driving on January 18th 2022 between 4-5pm needs to have a serious conversation with management. read more

This transportation service has taken my daughter to school everyday I've needed them to. They have been patient when I have been a couple of minutes late. I am happy to have their much needed service. read more

My husband and I have used this service for the past three summer's for camp. I would like to point out that my son does not have a typical schedule during the summer as he plays squash and he has music classes during this time. We absolutely LOVE Ms. Erika and could not make it work without the support of her business. We highly recommend this business. read more

DO NOT US PRECIOUS PARCELS FOR YOUR CHILD'S TRANSPORTATION NEEDS..... I had recently reached out to Erika in April 2019 for her services to transport my daughter to and from school. NO, I didn't even bother to look up her company or read any reviews. On Friday, May 17, 2019, a friend of mine on Facebook had tagged me in a post where one of her friends were already a customer of Precious Parcels. The young lady stated that the transportation service didn't pickup her child at the designated time or location. After reading this, it prompted me to come over to Yelp and read the reviews. Knowing the type of parent I am, I contacted Erika on Monday, May 20, 2019 and explained to her that I wouldn't be using her services after all, because I didn't like the reviews that I read and then because I received firsthand feedback and neither set well with me. Erika tried to blame the parent, stating that she's a problem parent and that the company always has issues with her. Not once did she apologize or take accountability for the fact that she didn't pick up a child. Because of this I asked that my $90 be refunded (I paid for the first week and school doesn't start until September). She informed me that I would have my refund on today, May 24, 2019. This morning I sent Erika a reminder email regarding her refunding my payment and she replies that her account handles that and that refunds aren't returned until the end of the month. I informed her that nowhere in her contract does it state any of that and by her being the owner, she needs to stand on the commitment she made about refunding my money today. I'm already baffled that I had to wait until today (like what did she do? Spend the money already). She gave me more excuses than a little bit. Erika nor her business is trustworthy, she's unapologetic and always have excuses instead of genuine concern and apologies. read more

This transportation service is a 1/5 rating for many reasons. The first reason, is that the company itself is highly unorganized. The lack of communication between the drivers and CEO(s) is disturbing. The CEO never apologies for mistakes that is purely her fault, and the time it takes her to respond to emails is too long. Based on my experience, Precious Parcels is rightfully a 1/5 star rating. read more

I love love love the service we've received from Precious Parcels! For starters the owner is very professional, and hands-on. IF there is a problem she will handle it , very compassionate. It's been a 4 year relationship, very punctual, there's a new communication app in place that's essential for on-the-go parents to keep track on the status of the driver. No matter the weather your child will arrive to his/her destination on-time! As a business owner I understand the challenges with hiring adequate staff. I say "adequate " due to the difficulty in finding the perfect/model employee. However, these challenges have not placed any impact on the great service you'll receive! Well worth every penny spent & stress-free! read more

I wish I would've looked at J.R.'s review before I decided to use Precious Parcels. Lesson Learned...always search and read reviews first. I thought that I had found the right transportation service for my daughter but I was sadly mistaken. I contacted and spoke with the CEO, Erica Jefferes, two weeks before my daughter's first pickup with her company (Jan. 14th) now I was a little put off by the fact that I had to pay two weeks in advance up front before services started. I do understand registration fees, etc. but none were discussed by Ms. Jefferes, I was paying to ensure a smooth business transaction with no payment issues ( I was made aware that some parents didn't always pay) It was agreed that my daughter would be picked up at 4:45pm everyday and dropped off at my house. My first delivery with Precious Parcels was shaky. It took them an hour and a half to get my child home, when it's normally half an hour. But I understood other kids drop off along the route, so I was ready to deal with the time. It was recommended that all parents download an app that allows communication between the company and parents. It alerted me when my daughter was pickup from the school and it also gave me her ETA, which was great so I didn't have to worry and wonder about her safety. The second day pickup was ok, due to the fact that the driver picked my daughter up earlier at 4:30 (during her violin class) and brought her home. But I received no notifications of my daughter's whereabouts, her pickup from school nor ETA on drop off. I contacted Ms. Jefferes the next day to inquire as to why the driver didn't send notifications. Ms. Jefferes told me that they don't send notifications about school pickups, they only send ETA and sometimes they are too busy to send them. Ummm I didn't like that at all because how am I suppose to know what time my child is arriving. I just keep checking and listening for the door?! Yup, obviously so. Due to the sickness my daughter missed school for the rest of the week. My third day of service went horribly wrong. They forgot to pickup my child. I contacted via the app to let her/driver know that my child was in school, so they could pick her up and deliver her home. I contacted via app around 11:30am to let them know that she forgot her violin at home and therefore was able to leave school on time at 3:45pm if the van service was available to get her earlier than 4:45pm. The driver via app told me that 4:45 was the earliest they could get her and did I still want them to pick her up, I replied yes I did ( I never said I didn't want a pickup) so imagine my shock and surprise when I called my child's school 5 mins to 5pm and learn that my daughter is still there. I'm thinking maybe the driver is running late, so I wait a bit and called her school again around 5:30pm and she's still there. So I'm getting worried because the school closes at 6pm and all kids must be picked up by then. I contact them via app to inquire if the driver is running late and to remind them of the school closing time. Ms. Jefferes calls me back at 5:35pm to inform them that she has good news and bad news. (What parent likes to hear this when it's in regards to their child?) So she lightheartedly explains with chuckles in her voice that one of the vans had starter/engine issues and she's driving on a doubled route and the other driver forgot my daughter. It was so much going on that even though I requested pickup, they didn't read it and forgot her but the good news was that Ms. Jefferes was in route to get her and only about 15mins away. By this point I'm pretty upset and quiet because I'm trying not to have a panic attack. Ms. Jefferes then ask me if there was someone that she could drop my daughter off to, that's between the school and my home, since this was out of her way and the traffic was heavy. Wait a damn minute...this is where my blood pressure spiked and I almost had a panic attack. These people left my child at school, and instead of profusely apologizing and vowing to correct and restore any trust broken, this woman considers it a burden to deliver my child home to me, which I paid for. CAN YOU BELIEVE THAT MESS????? This was my 3rd day pickup with this disorganized company!!!!! At 6pm Ms. Jefferes still hadn't pickup my child, so I canceled the service and politely asked for a refund for the remaining 8 days of service that I paid for. She starts giving excuses as to why the pickup was miscommunicated even more, now saying that there was an explosion and fire in one of the vans (I didn't ask nor care) Everything out of her mouth was an excuse, though she lightheartedly apologized and said no excuse mattered, but still kept trying to give excuses. She also claims that I paid a registration fee that was never discussed, I want my refund regardless. You dropped the ball and didn't take full responsibility!!!! I will never use this company again. read more

I've used Precious Parcels for the last few years and they work very well with transporting my son that has special. They are really patient and attentive with him. When there are kinks with they schedule they are resolved. read more

Technological updates have made such a big difference. Everything is communicated electronically and we love that!