Vision was quick to respond and professional. Their pricing was fair and honest. I will contact…read morethem again for any repair work I need done.

Jim and Mary were very kind and accommodating. Mary got me scheduled within 24 hours of calling…read moreabout my ice maker. After assessing my issues, Jim was straightforward about what was needed and helped me order the part. Would highly recommend this business!

I wouldn't trust them again. I had a technician come to my house for a wine refrigirator that was…read morenot cooling, very professional and I think he did a good job. But as for the help desk and the buisiness, I believe I was not taken care of. I was told a part needed order by the technician, and he would submit the request. I had to call and remind the help desk to request the part needed. A few days later I was told the company was no onger making parts for this fridge. So I asked can I get the part number and I will look on line and try and find it. I called twice and both times I was told the technician had the part number and she will get a hold of him. Hmmmm? so how did she reach to the manufacture for the damaged part? She never called me back again after the second call. POOR customer service.

Service guy was great. Trying to communicate through call center person was terrible.read more

Oh, and? I should have mentioned this initially, but A to Z was the ONLY appliance repair business…read moreon yelp that had no stars below four. -- THE ONLY BUSINESS WITH FOUR STARS AND UP! --- I evaluated around 3 or 4 dozen businesses via yelp, AND THIS WAS THE ONLY GUY WHO MADE EVERYBODY HAPPY. Do you have any clue _?? how difficult ?? that is to do_??? Not A SINGLE WHINER in his evaluations. Leonard rocks. His wife is a sweetie.

Where to start with A to Z. They got me scheduled on a holiday weekend for the following Monday…read morefirst thing in the morning. The repairman's communication was EXCELLENT before and after the appointment! He troubleshot the issue with my fridge not cooling very quickly and quoted me a fair price! He even gave the part number if I wanted to replace it myself! It was $75 for the inspection and then would have been $250 for the repair. He said the part is only $75 and very easy to change yourself. Can't recommend this company enough! Note: don't use a home warranty. These guys are cheaper over the long run and extremely reliable! This company also doesn't work with home warranty's because they take forever to pay them!

We called in desperation as our front load washer had gross mold around the seal and it needed to…read morebe replaced He responded quickly and was thorough and efficient. Would absolutely recommend him

On August 13 2024 I called Steve's Affordable Appliance Repair due to my two ice makers in my…read morefreezer and fridge door not making ice and my freezer, although cold, wasn't keeping things like bread frozen. The first repair guy came out on the morning of the 16th and said both the fridge and freezer were way warmer than they should be but he couldn't tell if it was the compressor or a leak in the closed system and scheduled their best closed system repair guy, David, to come out on the 21st. Late in the day on the 21st Dave arrived, didn't even look at my fridge and said he could hear it's the compressor and to contact LG because the compressor is under warranty. Have LG send approval for the repair to them and he will come back. I contacted LG after he left and they sent the approval right over to SAAR. On Monday the 26th, SAAR kept saying they didn't get the approval and LG said yes they did. Finally after calling back several times, SAAR said they got the approval and scheduled Dave to come out on the 29th between 3 - 5 pm. Dave called me about 1:30, said he got two flats on the roadway due to debris, he limped it to Discount Tire, but it won't be repaired til after 5 pm and asked if he could come in the morning at 9 am, I said fine. At 8:18 Dave called and said he was sorry to have to do this, but he couldn't make it til noon. When asked if he was sure he was going to make it at noon, he said yes. At 12:11 Dave called and said he was on his way, but he was 45 minutes out. Dave finally arrived at about 1 pm and put in a new compressor. 24 hours later, neither my fridge or freezer are working! I lost most of my frozen food and a good portion of my refrigerated food! This company is horrible, look elsewhere

Very pleased with service provided by Michael from AABCO, from the prompt response from office…read more(Janine) to notification of needed repair, and service within 24 hours. Texted arrival info, prompt, knowledgeable service. Definitely recommend and will use again if needed.

Our home warranty company AHS engaged AABCO to repair our GE Profile refrigerator as the ice maker…read more& water dispenser weren't working. From their initial contact with us by Janine Swank to the subsequent repairs performed by Michael a few days later, it could not have been a better experience. This is an excellent company & I highly recommend their services.

Frigidaire Freezer Repair Habitual Freon Issue - Listened…read more- Respectful of your property and time - Extremely efficient in his process and communication - Identified and Explained the issue - Weighted the options - Transparent Pricing and Estimate - Explained the manufacturers challenges and how to successfully repair and stay ahead of issues in the future. - He went the extra mile and took the time to explain how to better maintain all the appliance while on the call. - Jasons customer service skills may be the best I have encountered. Perhaps the most important is that he is the guy doing the work, with obvious experience worth the investment.

Jason came out to look at our freezer drawer that was not closing properly but would still shut and…read morecreate a seal. He diagnosed it down to one of the rails holding the drawer in place. He said the part would take 10 days to arrive and was on his way out when I noticed the drawer was not closing at all and was much worse than before he "diagnosed" it. Had I not noticed, the food in our freezer would have likely gone bad over the next 24 hours. Before Jason left, I brought the issue to his attention and he immediately got defensive, sarcastic, combative, and condescending. I was clear that I wasn't asking for a miracle, I just wanted the door to be in the same condition as before he took it apart (not worse). He wasn't having it and eventually left. In the interest of getting the part faster (the rail that Jason said needed to be replaced) - we asked Jason for the part number and told him we were going to order it ourselves, which we did. When the part came in, we opted to go with a different service team, Appliance Care and Repair, who were fantastic. The problem now was, however, the part that Jason told us to order was the wrong part altogether. It was the wrong rail. Appliance Care and Repair had the right part within days and our freezer issue was resolved. When I called the parts store to inquire about returning the part Jason told us to order, I was told it was going cost a 25% restocking fee, which was about $14. I contacted Jason, explained the entire situation, and asked if he was interesting in reimbursing us for the restocking fee (seeing that he charged us a $99 diagnostic fee to basically break our freezer more than it already was and then give us the wrong part number). True to form, he accused me of harassing him and didn't oblige. It's no surprise that other reviews here share my sentiment. I'd recommend looking elsewhere for your appliance needs. *update* When I arrived at the parts store to return the part, they informed me that whoever I spoke to on the phone was incorrect and there was actually no restocking fee; so all was well there. It's nice to see Jason's professionalism in the matter below as he suggests I need money ($14) and recommends me for counseling.

I needed gates and handles installed at my home. For a decent price. Adam and Damion did a great…read morejob getting the job done! Thanks!!

We run a large commercial property in Phoenix. Have worked with a large amount of contractors and…read morehandymen and they were the best of them. They did an excellent job. Very happy with them and will be hiring them again for our jobs.

Randall came to the rescue with my home. I had originally hired another company and they did such a…read morehorrible job. I had met Randall and I knew I could trust him. He is very honest and won't act like he knows how to do something if he doesn't. I gave him a very hard job since he had to fix someone else's mistakes but he did it and did a great job. He's also a hard worker. You can easily tell he's been in this business for a long time. He knows how to do many different things. He helped fix my kitchen sink, bathroom sink faucets, and a lot of floor damage. I definitely plan to hire him for other future jobs. I recommend him for any interior and exterior house work. He is very reasonably priced and as I mentioned before, he won't do a job if he doesn't know how. But I can assure you he can do many of them and he can do it well. He is the best in Arizona. You will not regret it.

From the owner: We have two technicians that have experience in all of the these fields listed flooring,…read moreinterior/exterior painting, drywall/texture repairs, mig welding, plumbing, trim work/cabinetry, hvac knowledge, low voltage electrical, etc..

Called about a broken dishwasher. After 5 minutes he said just needed to buy a new one. It's only…read more1.5 years old. Said the new part was $400 and would take 4-6 weeks but that he would try and get it earlier. Called for an update after 4 weeks and he acted annoyed. Called for an update after 6 weeks and didn't respond. Called again and he said he would not come back and do the repair. Long story short, I get the impression he tell you whatever just to get your service fee but not do any work.

This guy has Alzheimer's and steals from customers. Run far away from this guy! Charged me $524…read moreafter 3 times trying to fix my fridge. Then the 4th time told me he would not fix it.