I wouldn't trust them again. I had a technician come to my house for a wine refrigirator that was…read morenot cooling, very professional and I think he did a good job. But as for the help desk and the buisiness, I believe I was not taken care of. I was told a part needed order by the technician, and he would submit the request. I had to call and remind the help desk to request the part needed. A few days later I was told the company was no onger making parts for this fridge. So I asked can I get the part number and I will look on line and try and find it. I called twice and both times I was told the technician had the part number and she will get a hold of him. Hmmmm? so how did she reach to the manufacture for the damaged part? She never called me back again after the second call. POOR customer service.

I have a rental home in the East valley. The oven wasn't working for my tennant. Saved us both…read moretime! I used another Mr Appliance in Surprise and was happy with them as well.

Shane is amazing. He responded right away to give me a quote I requested. My GE washer would not…read moredrain and kept humming. I needed a pump replaced. He had the part in stock and was able to do it the same day I had off. It was very affordable. He was quick and had it working in no time. I'm so grateful for all his help. Highly recommend him to anyone.

Excellent service and great price Shane is very…read moreknowledgeable and fair, he arrived when he said and communicated well prior. He definitely knows what he's doing. I will use him again.

I called LG when my washing machine started having issues w the agitator or spinner coming off the…read morebottom mid load. I waited 20 minutes to speak to an actual human and then the messaging got dropped and I had to start over w a new person spending 50 minutes just to be quoted $470 before they even came out to see any damages in person! So I sent a job bid on YELP and out of 4 replies Phoenix Appliance Repair was not only the first one to reply and carried on quick replies in our conversation that followed, but also had a fair up front diagnostic fee of $75 and then booked for me same day! I was already 5 loads behind in my laundry after the weekend so this was super helpful. He fixed screw and hopes that would be it but after I tried my first load I reached back out stating it still was popping off. He said I needed a new agitator. Instead of $470 like LG quoted he charged $208 including tax and did not charge another fee for the second visit either. Machine is working great now! This business owner is fair, works hard, has great communication and integrity! I highly recommend.

My 2 year-old LG dishwasher was EXTREMELY noisy. However, I…read morehad purchased an extended warranty, but needed a written diagnosis and estimate to utilize it. After many phone calls to other companies I chose Phoenix Appliance Repair and scheduled an appointment. Dru arrived promptly to our appointment and was professional yet friendly. He assessed the noise issue and found the motor had stalled on the pump and sump. Also the racks were rusted. I appreciated that Dru took time to answer all my questions and explained my options. After some thought, I decided to replace my dishwasher rather than repair it. He agreed, didn't try to sell me on an expensive repair and helped me prepare the necessary paperwork to process my claim. He is a man of integrity. Impressive! Based on my experience, I would highly recommend Phoenix Appliance Repair !

Full disclosure, I haven't actually had a service done yet. But I'm a new homeowner so I'm learning…read more as I go. Had an issue with my washer that's only 2 years old. Reached out to Steve to schedule him to take a look. Didn't reach him by phone but I sent him a text. He got back to me with a couple of suggestions and referred me to the manufacturer for what turned out to be a known issue and was covered even past my one year warranty. I really appreciate this kind of thoughtful integrity. I will definitely be calling him if I have any other appliance issues and will refer him to all my friends. Thanks Steve!

Steve is awesome! Honest, reliable and very reasonably priced. I will definitely call him every…read moretime I need an appliance repaired. ~Triscia Schaffer- Gilbert

I had a great experience with logos Ryan went above and beyond for me! Ryan was hard-working,…read moreknowledgeable, and gave me great expert opinion that helped my decision making. The $95 service call was so worth it because Ryan was so helpful, I highly recommend him to anyone looking to have appliances repaired

Great service and fantastic repair work. He was on time and he was well mannered and professional…read more I'd recommend him to anyone who needs appliance repairs.

Have been using Kyle for years now for appliance repair and replacement, the great service and…read moreknowledge continues, unbiased too. Somehow he manages to get here quick and still fits in all his service calls. Strong work ethic which is rare these days. Highly recommend.

After 9 weeks of not having a washing machine, in part to both waiting on parts to be ordered and…read moreincorrect parts being received, a new washer was delivered by a 3rd party and fortunately was installed by Kyle the same day. Communication wasn't great nor was follow through. Not a huge sense of urgency either.

Wonderful family business! Excellent response and pricing! If you are looking for a business with…read moreintegrity this is the one. A simple fix on my Samsung washer that Samsung service would charge more just to show up.... If they ever show up. Waited 2 weeks working with the manufacturer.... Don't wait! Go local.... support small businesses.

Jim and his wife are very hardworking, knowledgeable and honest. I will definitely call them…read morewithout hesitation the next time I have an appliance in need of repair. But let's hope it's not for a very long time!

Oh, and? I should have mentioned this initially, but A to Z was the ONLY appliance repair business…read moreon yelp that had no stars below four. -- THE ONLY BUSINESS WITH FOUR STARS AND UP! --- I evaluated around 3 or 4 dozen businesses via yelp, AND THIS WAS THE ONLY GUY WHO MADE EVERYBODY HAPPY. Do you have any clue _?? how difficult ?? that is to do_??? Not A SINGLE WHINER in his evaluations. Leonard rocks. His wife is a sweetie.

Where to start with A to Z. They got me scheduled on a holiday weekend for the following Monday…read morefirst thing in the morning. The repairman's communication was EXCELLENT before and after the appointment! He troubleshot the issue with my fridge not cooling very quickly and quoted me a fair price! He even gave the part number if I wanted to replace it myself! It was $75 for the inspection and then would have been $250 for the repair. He said the part is only $75 and very easy to change yourself. Can't recommend this company enough! Note: don't use a home warranty. These guys are cheaper over the long run and extremely reliable! This company also doesn't work with home warranty's because they take forever to pay them!

Starfix Appliance is a stand up company! I was contacted by…read moretheir representative Sabi and she resolved the entire issue within a couple of hours! She was understanding and directly responded and solved the issues! I will be happy to use them again and I know service and quality will be excellent!

The positives are they are communicative and on top of…read morescheduling. The technician arrived on time and did a inspection of the dryer.He said everything was working properly. Also, suggested cleaning the back of the dryer for any excess lint that might need cleaning. I agreed because I was hoping it would solve the issue. unfortunately, it didn't make a difference. Looking back, I would've rather have saved the money and applied it towards a new dryer. Overall, my experience was just okay since it didn't solve the dryer issue. I would not use them again in the future.

Carlos came out he was super professional. I had a problem with our dishwasher. He quickly…read morediagnosed the problem. Fixed the problem and left my house cleaner than he found it! He did an amazing job!!! Best of all my wife was really happy with the price we were charged!

There is a reason these folks have such a great rating on Yelp reviews. They are amazing! David…read morecame out and did a complex electrical repair on our built in fridge which saved us from having to purchase an expensive new freezer door. If you need an appliance repaired. THIS is your company.