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    Precision Auto Werks

    5.0 (1 review)

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    11 years ago

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    Premium Autos - El Monte

    Premium Autos - El Monte

    (80 reviews)

    I did my research prior to coming in and I had my eyes on a set car and once I came in it wasn't…read moreexactly what I expected so I started browsing around. Thankfully they had plenty of options. Luckily Nate was there to help me out. Pretty chill laid back guy, he didn't rush trying to make a deal and didn't try to sweet talk me at all, pretty straight forward but helpful nonetheless. You can tell he sells cars on a daily. Unfortunately to get the car out the same day my credit union took a little longer than anticipated and Nate was patient enough to let us deal with that without rushing me or anything. He helped me set up the car and get everything ready and available to pick up the phone when I had questions after the purchase. No bs, no nonsense, just straight business. Don't even try to haggle they have no room for it. If you're trying to buy a vehicle and you're truly interested you'll get what you're looking for.

    This is a sister store to the Norco location same owners…read more If Premium Autos told you that you had to buy a warranty or add-on to purchase your car, read this. I successfully got my money back, and others should know they may have options too. Important: Once a proper cancellation request is submitted, companies generally should process eligible refunds within a reasonable time. In many cases, 30 days is a fair deadline to demand written confirmation and refund processing. This is the blueprint I used: Step 1: Review your paperwork for add-ons such as: - Warranty - Paint protection - Interior/exterior package - Theft device - Service contract Step 2: Find the warranty company or administrator listed on the contract and email them directly. Example contacts I used: - cancellations@vtg-services.com - info@roadvantage.com Step 3: Send a written cancellation demand including: - Vehicle info - Purchase date - Amount charged - Contract/product name - VIN (last 6 digits only) - Statement that no claims were used Step 4: Include this key statement: "Premium Autos told me they could not sell me the vehicle unless I purchased this product." Step 5: Mention California Vehicle Code §11713.18 regarding optional products being misrepresented as mandatory. Step 6: State clearly: "Please process cancellation and refund within 30 days of this notice or I will file formal complaints." Step 7: If ignored, complaints may be filed with: 1. California DMV Investigations Division 2. California Attorney General 3. FTC 4. CFPB (if financing involved) 5. Local District Attorney Consumer Protection Step 8: Request written confirmation that: - Contract is cancelled - Refund is processed - Refund sent to lender if financed I was able to successfully get my money back. Keep everything in writing, stay professional, and act quickly.

    Precision Auto Werks - auto - Updated June 2026

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