We had car problems just outside of Dixon on 88. We called Moore and they got it right in for a…read morediagnostic. The code that came back wasn't one they could fix, so they gave us an excellent local recommendation. Very kind and efficient.

Needed 2 trailer tires in a pinch! Called they had 4 tires in the size I needed, walked in 20 min…read morelater and Will the sales rep said it would take about an hour and fifteen minutes to complete, HA! Only took 15 min!!! Would highly recommended staff was amazing.

had an issue with a starter they had replaced and they fixed the whole issue in good time 100% free…read moreof charge due to the warranty they offer on parts , and out of good nature , really appreciate it guys THANKS!!

They lost the only key to my Acura MDX and are refusing to pay a locksmith or replace the ignition…read moreto address the issue. I plan to file a small claims case as soon as possible, seeking approximately $4,000 for the value of the car and money invested into it, plus compensation for the loss of use as I am a severely disabled woman. The key was dropped off on August 15th between 9:30 and 10 AM. They admitted having lost the key a few days later, affecting when they could tow it from the shop near where it died. They eventually did tow it as it could shift into neutral and I'd been calling for estimates and getting stonewalled by them wanting to know with whom I left the key or a description of the employee. They don't give their names or wear name badges and I am an autistic woman with neurological impairments meaning I cannot recall names and match with faces until I'm well-acquainted with someone. They also overcharged me $200 on a prior repair by placing an estimated amount in a service charge column and I was initially willing to use that credit balance on subsequent work, but that is no longer possible.

Jeff provides wonderful service. I have total faith that he is very knowledgeable and will always…read morelead you to the most economic decisions about your car.

Been 10 days still waiting on a quote to fix my car. Thank you for showing me the attention to…read moredetail you put into your work.

These men didn't know me as I am from out of town. However, they treated me like a loyal and return…read morecustomer.. which, I will definitely be...from here on out!

My vehicles go here to get repairs , I wouldn't trust anyone else . Great people ,Great prices .read more

Super fast and honest! I was 85 miles from home one night and my car was making a horrible noise…read morewith nasty fumes. I was worried it wouldn't make it home safely so I stopped at Casey's off I-88 and asked for referrals for car repair shops. One of them was for AutoDoc and I am so glad I called. They looked at my car right away with no appointment. Seconds later I was good to go-at no charge! Part of the heat shield they said I didn't need rusted and was about to fall off. I really appreciate their honesty. The owner, Jon Setchell, could have told me anything and ripped me off, but he didn't. Thank you. I made it home safely and no further issues.

I brought my 2002 Chevy Silverado there to get brake work done. They changed my calipers rotors…read more Brakes and brake lines still had no brakes and they said it was done when I said the brakes still work to the floor. I brought it back and they said it was going to be more money so I had my son do the work they even replaced my tires, but said I didn't want new beating done so three brand new tires. We're going flat.

The best automotive shop in the Sauk Valley Area! Honest and good prices. They make sure to not…read moreoverlook anything showing how much they care about their customers safety!! Thank you!

If you've never been here, don't ever come here! They "fixed" the issue with my check engine light…read morein July only to come back on. So my husband took it to them again in October. They "fixed" the problem they said, and of course it costed! Well....more issues again in November. Not only with my car, but my husband's as well. When my car was "fixed" my husband's went to get "fixed". My car and his jeep were serviced at this location 3 times each within 6 months. Which robbed my children of Christmas. And once again my husband's vehicle is at their shop getting "fixed", for the 4th time, and mine needs repaired again! I absolutely will not let them touch my car again unless it won't cost me anything because they've gotten more than enough money out of me

I called P & R after being referred to them on a Monday. They had me bring the car in on a…read moreThursday. They looked at the car and cleaned a part that they thought could have some more life left to try to save me some money in a very short time period after dropping the car off. Unfortunately, cleaning the part didn't work so I went back two days later, they asked me to come in right away, so I did. They told me that they thought the part would be around $300 and they would have it the next day. I went in two days later because I couldn't make it the next day and in about 20 minutes he had the new part in and it costed less than half of what I expected to have to pay! I would definitely recommend to anyone and will go there again! Great service and friendly staff!

I had a local repair shop take my transmission out of my 92" Blazer and take it to P&R in April of…read more2015 to be rebuilt at a cost of $1300.00. It took them 2 and a half weeks to get done. However upon receiving my truck back it didn't shift properly. So back to P&R they looked at it and determined the torque converter was bad. I then got it back on or about May the 8th the next day I go out to leave for work and a big puddle of trans fluid under my truck. Take it back again they go through it again bring it back on May the 13th. Now not only is it leaking but slams into 2nd gear and has no passing gear. I call my local guy who tells me it's because my truck is a dog doesn't run right needs a tune up. This guy is another story. I go get new plugs, wires, cap and rotor, and a fuel filter. It did help but still leaked and didn't shift worth $1300. I called P&R personally spoke with the owner John who told me he was tired of my shit and to go Fuck myself. Since then I add about a quart of fluid per month and drive like an old lady. I was trying to make it last until tax time because I had to borrow the first $1300. On Sept,21st my trans lost all gears I contacted my guy and he said call P&R so I called John who said get it towed and he will look at it. Mind you I didn't want to get told to go fuck myself again but I called and he was nicer. They have had it sitting outside since October 1st have not even pulled into the shop. If this is how they handle warranty work I hope they get it right the 5th time. So upset right now! All of this and I never got the receipt I asked for the first time. This time I'll have a cop with me when I pick it up and John can tell a cop why he won't give me a receipt. I called today before putting this up John said he can't get it in until next week.

We worked with Bob and Jamie to find a car from our daughter. They were wonderful to work with and…read moremy daughter loves her new Impala. I would higly recommend them!! Michelle and Morgan

Went to look at cars, found a car with a crack in the front bumper and engine needed work. The…read moredealers interested in only doing the engine work but not repairing the bumper. They were not interested in working with us on the price. Not a very good sense of customer service at all. They gave their price which was eventually settled on, but the salesman had a hard time getting information together for the insurance. They kept asking for pictures of the policy, the insureance card, the plates, etc.. It was alot of red tape to go through just to get this car. Hopefully this car will run. Not the best experience from these people...I feel the service would have been better and the sale could have went better if there was alot more organization... :(

We were on 88 when we started having car issues. We initially went to Moore Tires in Dixon, but…read morethey weren't able to fix the code that came back in the diagnostic and recommended Palmyra Pines Auto Service. Palmyra Pines got our Palisade right in and we're able to solve the issue and fix it while we watched a movie in the office. The staff were very helpful and kind. We are grateful!

Hank gladly picked up my mom's car for an oil change and service and delivered it back to her! I…read morecan't tell you how much we appreciated that!!