Really happy with the service I received here! Phillip and Cindy, along with another handyman whose…read morename I didn't catch, made the whole experience smooth and stress-free. Everyone was welcoming, knowledgeable, and took the time to walk me through what my car needed without making me feel overwhelmed or upsold.The work was done faster than I expected, and my car is running great now. You can tell this team values honesty and quality, which goes a long way when it comes to auto repairs. I'll definitely be returning if I ever need more work done and would recommend this shop to anyone looking for dependable service and great customer care!

Hong Auto Service in San Diego was a lifesaver. My daughter, away at college, had an electrical…read moreissue with her car and I was worried about getting it handled correctly from a distance. Philip diagnosed the problem quickly and accurately -- it turned out not to be a complex electrical failure but a battery installation mistake made by a Ford dealership. Philip was honest, thorough, and clearly trustworthy throughout the process. The price was fair and represented great value for the quality of work. He exceeded expectations in communication and follow-through, which gave me real peace of mind. I highly recommend Hong Auto Service!

I had an amazing experience at Frank Honda and Toyota Auto Repair, and I genuinely can't recommend…read morethem enough. I originally needed just an oil change, but every place around me was quoting anywhere from $100-$120. I messaged Tomas on Yelp, and he got back to me immediately -- even in the middle of the night -- letting me know they could do it for $79.98. We set up an appointment right away, and I went in the very next day. When I arrived, I was greeted by Mike, who was super kind, welcoming, and informative. He got me checked in and started with no hassle at all. Their waiting room is very comfortable (nice couch, clean, and welcoming), and the whole process was quick -- about 45 minutes or less. While they were working on my car, Frank came in personally to check on me, offered me a cold drink, and made sure I was comfortable. That really stood out to me -- you don't see that level of care often anymore. At the end, Frank took the time to explain everything about my car in a way that was easy to understand. He even turned his computer screen toward me so I could see exactly what he was talking about. He let me know there were a few things I should eventually take care of, but there was zero pressure to buy anything or do additional work that day. No sales pitch, no prices being pushed -- just honest information. We even shared some laughs. I had mentioned on Yelp that money is tight right now, and he explained that the original price was closer to $90, but they discounted it to $79.98 for me. When it came time to pay, it actually rang up as $79.93. I gave him $80 cash, and he tried to give me change back because I didn't have smaller bills. I told him it was fine since he already gave me a discount, and we joked back and forth about it. The whole environment was light, friendly, and genuinely welcoming. Everyone there was kind, professional, knowledgeable, and respectful. You can tell they truly care about their customers. I also really appreciate that when they receive negative reviews, they actually reach out to customers to make things right -- that says a lot about their integrity. On top of that, Frank has been working on cars since he was 11 years old and spent 12 years in a higher-up position at Toyota, so you're truly dealing with someone who knows what they're doing. If you're looking for honest work, fair pricing, and excellent customer service, this is the place to go. I will absolutely be coming back and recommending them to everyone I know.

these guys are awesome! Always so helpful and accommodating and top quality repairs. Toyota experts…read morefor sure! My 2011 Toyota Corolla is running so smooth because of these guys, thank you!! Will continue coming here as long as i'm in San Diego.

I've been coming here for years. Honest and reliable with quality work. It's really hard to find…read moresomeone you can trust as a mechanic and I've been lucky to find this shop. There have been times when I'm getting an oil chance at another shop they tell me I need work. I bring it to Huy and he's finds nothing wrong. Great mechanic!!

The best place to bring in your car, the owner will tell you like it is, without ripping you off,…read morealways giving you good price, even if he can't fix your car, he will refer you to other places, best if you could speak Chinese or Vietnamese because he doesn't speak English very clear, but you still be able to make up what he said. I had gone over the reviews, and nothing but praises, for some of you who gave out one star, let me explain, the shop has only one employee, and can only handle so much work, the owner also had to help out on fixing any mechanical problems, if you just come in on a quick oil change or something simple, I suggest you find a time when they're not busy, they're having a lot of customers and most of them are long time returning ones, if you can't be patient, you might wanna try some place else.

professional auto care is solid. I'm a veteran living in national city area and they have helped me…read moreout multiple times with quotes and after a minor break down fixed my truck within a working day. would recommend

Friendly and fast service. Been coming here for years to do my smog check and other repairs, I'd…read morerecommend this business.

This place is great. They were very friendly, professional and honest. Went for my AC and left very…read morehappy. I would definitely recommend these guys. I will be going back them for sure.

"I've taken my car here multiple times and the service has always been top-notch. The staff is…read morehonest, knowledgeable, and they never try to upsell unnecessary repairs. Fair pricing and quick turnaround--highly recommend!"

A place that is straight forward in cost and time for repairs. The team kept us informed in what…read morewas needed and how long repairs would take. They called and text if there was any change or need for further repairs. How important is that to you?! The cost is not the cheapest but it is worth the cost! One can count on the repairs are top notch and nothing hidden in what is needed! I would go here Vice a cheaper place due to quality of work and honesty of what the cost and time estimate would be. Come here for quality and honesty of work to be performed!

I trust my cars here. I know they will only fix what's necessary and what I authorize.read more

The team here is honest & trustworthy! I was having issues…read morewith my car (which ended up being an easy fix - the battery). I originally purchased the battery from AAA and processing the warranty with them was a nightmare. I ended up at Steve's for a 2nd opinion and they went above and beyond by communicating my car problems directly to aaa. My week long problem was solved in 1 hour. I came back that same weekend for an oil change. Cost was comparable to Walmarts pricing. Service was quick and easy first thing on a Saturday morning.

I have been sending friends and family there since 1995. He took care of my Audi's timing belt,…read moreengine mounts, shocks on my other Toyota car, and general tune ups for years. Compared to what the dealer wanted to charge me, I saved a lot of money. I recommend him to all my friends and family because I trust them and know he has the best price and mechanics working for him.

The best place in San Diego! If you want honesty, come here. Dave is my immediate service manager,…read moreand he always comes through. I've been using these guys for about five years and never disappointed. Highly recommended .

Surprise $$$$ John's Automotive Up-charged me once I arrived. I walked out. Shame on these guys…read more They'll take you over the coals with Upcharges and work you don't need unless you do what I did, and that is to walk out and bring my business to an honest shop. I had no idea this was the same people as I had got a [crazy, inaccurate] quote from in 2018. I was quoted over the phone that a complete diagnosis would be $109. They had the make and model, knew it was a truck so should be no surprises when I walk in. RIGHT? wrong. "We like to get paid for our time"; dude at the counter. Then don't misquote customers in the first place. His excuse was, "well, we have to check the back of the truck too". Lame. Posted: are the two quotes for a diagnosis, one from John's and the next from a shop that I won't share here, where my truck is currently being serviced. Further, let's go back a bit in history. In April of 2018 I visited John's location on Riverdale in Grantville. My truck had registered a check engine, which turned up regarding emissions. What did "Johns" say and quote me? " Well, Toyota Tundras have four catalytic converters so you are looking at $3,270. out the door, you need to replace these, then you'll pass smog, clear emissions ". Problem: they got it way wrong: the 2000 Toyota Tundras have TWO catalytic converters mister grifters. After that B.S. I left. [2007s - present have four converters, so ketchup Bubs!] Next, I left and went to "Cardiego" on Adams Avenue. The owner checked the emissions signal and said, " all you need is your drive cycle reset. One hour later and $90. dollars later the work was done, truck passed smog and no more emissions issue. It was my mistake that I had no idea that this same outfit had a second garage in La Mesa, had no idea I was walking into the same line of talk and walk. I expect that the owner Mr. Joan will comment here something like this, " I am sorry you seemed to have this experience, because we don't have a record of you in our system " hmmmm... My response [following my laughter] is this: on 4/27 your computer generated the quote that I have posted here. It generated the information you had on my vehicle back in 2018 because you have my old plate number of 6E71244. So Jon, don't try to tell me you never had me in the "system" because if you had not noticed, I now have personalized plates, I haven't had the 6E7... plates for a while now. To be clear: my Tundra is the best year that was produced, it has been cared for only with master techs, and runs perfectly. Word to the wise: My recommendation is to go elsewhere to take care of your auto. **My truck needed the lower front ball joint replacement in the front only. The shop I went to even took out the $57. diag charge since I had the work done with them. It is silent and smooth as usual. There was no noise in the back and a quote on a diagnosis means you quoted me on a diagnosis of the entire vehicle. Bogus, no: I never "authorized" more diagnosis work. Just a foolish response below.