Super responsive, patient, and most importantly knowledgeable!…read more Also super affordable and accessible.

Fantastic from start to finish! Bike Werk's technician was SO responsive, knowledgeable, and…read moreexcited (yes, excited!) to help. His direct and honest approach - no upselling here - was a refreshing difference from the 4 bike shops I'd called or stopped by. My racing bike and my hybrid bike are like brand new!

Another bike shop kept my ebike for four days to repair a flat back tire. After I got my bike home…read morethe tire wasn't repaired and flat again. I took my ebike to Bicycle Space on a Sunday and within an hour they found the problem and repaired the flat. I haven't had a problem with the tire since and was able to ride all week, no problem. Thank you Bicycle Space.

I love this place! I have bought two bikes here. They are very knowledgeable and with a lot of…read moreexperience. They will get you the bike the best suits you for your needs. Honestly my go to local bike shop for repairs and maintenance and buying some of the accessories.

Gearin' Up provided a deluxe tune-up that got my old mountain bike into good working condition, and…read morestaff were down to earth instead of disparaging my wheels like another shop had subtly done. They installed some parts I provided, and supplied others. A helpful and constructive community resource.

They took care of my issue that another bike shop told me was impossible to do. Now my bike is…read moreriding like a dream. I would say how insane it is to get a tune-up in this city. If there is a 2 week wait at Gearing Up, I can't imagine what it is like at REI or other bike shops.

I came in looking for a new bike for my daughter. The staff member who helped me was amazing…read more Although the store didn't have the right size bike, the whole experence was great. He even recommended other bike stores that might have the right bike.

Daily Rider kept my ebike for over four days to repair a rear flat for that cost over $90.00. I…read moregot it home and the tire was flat, still. I had another bike shop repair the flat for $30.00 and it took less than hour. It was noted the debris was inconspicuously in the rubber part of the tire that most people miss. Daily Rider may have replaced the inner tube but missed the debris in the tire. I say may have replaced the inner tube because there wasn't a cap on the tire when I took it to Daily Rider. I'm told caps come with new inner tubes. Why didn't Daily Rider put the cap that came with the new inner tube after reassembling, I paid $90.00 for tire repair that included a new inner tube with the cap. When I took the inner tube back to get a refund because another shop fixed the flat that Daily Rider couldn't. The person who took four days to work on my bike to no avail said that I had bad luck and got another flat on the way home from the Daily Rider shop.

Omar is who you want and need to fix your e-bike. So knowledgeable, dedicated and most importantly…read moresafety-conscious. He agreed to take on a repair for a used bike of mine knowing it could be difficult and time consuming. He didn't give up and took the extra time needed to ensure the bike functioned safe. Highly recommended

Omar is amazing and this is an amazing service. He was prompt and on time, set up his stuff right…read moreoutside my home and got to work. He was able to fix my brakes, my chain, oil and lubed the bike and even cleaned it up a bit. The value is unmatched and I didn't have to leave my bike at some expensive bike shop for days on end waiting for them to do some quick simple fixes. Omar is now my bike guy for sure.

WOW. I'm so impressed! I booked an appointment with Upshift to build up my new e-bike on the…read morerecommendation of a biking group I'm in. Leah (Upshift's owner) came by on her cargo bike / mobile bike shop and did an absolutely phenomenal job. Leah is efficient but meticulous: in the course of setting up the bike, she noticed that a couple parts of the bike had gotten misaligned in shipping and she worked carefully to correct them (which I'm sure will save me much grief later down the line!). But also, Leah is such a pleasure to work with. I'm interested in learning more about bike mechanics, and she was happy to talk me through all the work she was doing. So not only did I get a new bike out of this, I also learned a lot from her at the same time. I can't recommend Upshift enough. The rates are completely reasonable and it is clearly evident that you are working with the best of the best.

This neighborhood pop up continues to rock Adams Morgan! Such a great resource for the community.read more

I stopped by Greg's shop for some advice about selling a bike and he was very informative and…read morewilling to help me even though there was nothing in it for him. I've also stopped here with a flat tire on a different occassion and he was able to put on a new tire very quickly at a fair price. Definitely recommend.

Greg has provided excellent service. I first visited several months back when I had a flat tire,…read morewhich he fixed promptly. At the time, he gave me a small list of fixes my bike could use if I returned when we both had time. Several months later, I had an issue with my seat and took the bike in again, and Greg once again provided quick service without me even having to call in advance. He didn't even charge me for the seat fix. I then mentioned that I remembered he had given me a list of potential fixes the last time I was in, and he pulled up the list himself, after all that time! We scheduled a time for me to drop my bike off for a more in-depth inspection, after which he provided honest guidance about which fixes he thought were most important and which he thought I could get by without. Everything was finished soon after. He's respectful and efficient; I highly recommend his services.

Conti's "Navy Yard"Bike Shop A huge thanks to Theo for the…read morerestoration of my e-bike! I couldn't be happier. I quickly noticed the improvements you made that you reviewed with me: * The shifting is crisp * The brakes are perfectly dialed * Everything feels tight, clean, and precisely indexed (rides like a dream) Knowledgeable & skilled service, great attention to detail, honest & transparent fair pricing is why this is definitely my new go-to shop!" Thank you Theo & the skilled Service team @ Conti's "Navy Yard"Bike Shop! Best regards, Ron W

AVOID THIS SHOP AT ALL COSTS. I have had two very negative experiences with their service…read moredepartment and will never come back. In the most recent instance I called asking about a handlebar swap on my gravel bike. As you can see from my transcript of the call below, I clearly stated all the facts up front (Pinarello Grevil F7 2024, integrated cable routing, hydraulic disc brakes, mechanical shifting, separate bar and stem). They quoted me a price of $72 or ~$75 with tax. I came into the store today with the bike, went up to the counter and politely asked them to confirm that the price would be $72. The worker said no and then printed me out a quote $336 -- nearly FIVE TIMES the cost I was quoted on the phone. I would understand a small price difference. But ~FIVE TIMES THE PRICE? I walked away feeling extremely misled and deceived. Is it normal for them to lie to potential customers about the price to get them in the door and then upcharge them later? The time before I took my road bike w/ clip on aerobars into the shop for bar tape and re-wrapping. With a sales associate I picked out a tape, after I was told it would be long enough to cover both the main bar AND the aerobars. Upon returning I was told "Sorry, there wasn't enough for the aerobars" and was given the bike back. I got halfway home and realized they hadn't asked me to pay! Not wanting to be accused of theft, I turned around and had to come back and pay them. The cost I believe was close to $50 -- more than the cost of the tape itself.

I made an appointment for 2:00pm the technician never showed up and didn't even bother to call or…read moreemail me. Do not use this horrible service!

This was my first experience using Velofix and I am so happy to recommend them. My bike shop closed…read moreat the end of 2019. There are other shops, but with COVID-19 getting an appointment to build up my new steed would have been challenging. So, after getting a recommendation from Phil Gaimon (Worst Retirement Ever), I thought I would give it a try. Merlyn Townley was my mechanic, and he is a licensed Cat. 1. He was easy to work with and pro all the way. My build was more challenging, but he was up to it. I highly recommend Velofix and Merlyn Townley.